Difficult Telephone Seminars

Commercial Loan Documentation ... pages long, many loan officers and counsel have found it difficult to adequately review the documentation. This live audio conference will provide you with a comprehensive understanding of drafting and reviewing the key provisions of a credit agreement. You will also gain insight into typical collateral documents and working knowledge of which agreements should be used for a variety of  more...

Best Practices for Motivating Students BenefitsIf you're tired of struggling to work successfully with unmotivated, bored, and disinterested children and teens, then you will want to be part of every minute of this live audio conference. This program is packed with dozens of innovative, ready-to-use, more effective strategies to turnaround unmotivated students in grades Pre-K through 12. These techniques are real-world, practical  more...

Voyage to Discovery: Using Interview and Witness Behavioral Analysis ...oals; the obtaining of direct and complete answers may be difficult. The challenge is how to obtain the testimony needed when faced with adversarial or guarded witnesses. What is the best way to ask questions so that they will be answered? How might the behavioral analysis of a witness be utilized to optimize a particular line of questioning? The best practices often benefit from  more...

Voyage to Discovery: Using Interview and Witness Behavioral Analysis ...oals; the obtaining of direct and complete answers may be difficult. The challenge is how to obtain the testimony needed when faced with adversarial or guarded witnesses. What is the best way to ask questions so that they will be answered? How might the behavioral analysis of a witness be utilized to optimize a particular line of questioning? The best practices often benefit from  more...

Employment Law Compliance: Disciplining or Terminating a Workers' Comp Claimant ...nefitsThis live audio conference will address many of the difficult issues that arise when considering whether to discipline or terminate an employee who is also a workers' compensation claimant. The program will cover the core concepts underpinning workers' compensation statutes and the primary types of anti-retaliation provisions found in workers' compensation statutes. The live audio  more...

Child Sexual Abuse Interview Protocol: Evidence-Based Strategies ...difficult on children because of the recall of abuse details that are sexual in nature. Each instance of retelling the sexual experience adds to the traumatization of the child. Members of the multidisciplinary team also rely on the videotaped interview for information necessary to completing the investigation to avoid repeated interviews. This live audio conference helps professionals involved  more...

Non-Resident Employee Withholding ...hen having employees working in multiple states it can be difficult to know what to consider to make sure that the correct state taxes are being withheld and the correct taxable earnings are being taxed in the correct states. This live audio conference will give you the tools to determine what taxes are applicable for your employees based on residency, state and reciprocity agreements. We will  more...

Best Practices to Modify Electronic Health Records While Maintaining Record Integrity ... and obvious. With an EHR, making changes can be both too difficult and too easy, depending on the changes desired. A simple mistake in data entry may be nearly impossible to remove, and changes that may be improper, such as changes in diagnosis or condition after the fact, might be undetectable and unauditable. Maintaining record integrity can be a difficult task in an EHR. This live audio  more...

Document Retention and Destruction: What Human Resource Professionals Must Know ...andling the documentation of employees is one of the most difficult and tedious tasks that human resources professionals need to perform for their organizations. Knowing the proper procedures to follow to document employees in the workplace is a key skill needed by most human resources professionals. This live audio conference will provide you with information on the key concepts and issues  more...

Tax Consequences of Gifts, Prizes, Fringe Benefits, Business Expenses, and Other Payments To Employees ...as part of employee's total compensation. Particularly in difficult economic times, employers are looking to provide such benefits to employees with the least cost, both to themselves and employees. Failure to understand the tax consequences of such benefits can cause unintended and unwanted tax consequences. This live audio conference will explain the tax consequences of gifts, prizes and  more...

Cold Calling Tips and Scripts ...difficult world of selling, there is only one thing to do to make more sales. SEE more people. Steve Schiffman has been teaching sales people the techniques of setting face-to-face appointments for the past 35 years. Perhaps there has been no more difficult time in selling now, when no one is buying. The economy has changed the rules, and sales people who never before had to make an appointment  more...

Difficult and Disruptive Students ...difficult' or 'disruptive' are often unsuccessful in school and may be poorly prepared to manage life as an adult, should they graduate. Additionally, they make life challenging for teachers and administrators. Left unchecked, they can consume school resources with little improvement, feel left out and unappreciated, and are at increased risk for unemployment, problems with the law, depression,  more...

Calculating the Cost of a Change ... construction costs are inevitable. That means that often-difficult negotiations of the appropriate price for the change are also inevitable. The objective of this live audio conference is to help systematically strip away the mystery, the magic, the misconceptions, and the uncertainty surrounding the pricing of changes. Contractors will learn what they must include to be made whole. Owner's  more...

Self-Auditing Your Employee Benefits:A Guide to What May Need Fixing ...esses and compliance requirements already in place. It is difficult to take the time to step back and ask what issues may be lurking that could create significant liabilities and penalties for the employer that are not being identified under your current processes and procedures. This live audio conference will give you a checklist of the most important issues to look at from a legal and a  more...

Workers' Compensation Metrics: Assessing and Reporting on the Success of Your Program ...kages that are relevant and action-focused. Often data is difficult to collect, or overwhelmingly detailed. Vendor-supplied reports are generally focused on tactics, not strategy outcomes. This leaves many employers unable to answer some of the most critical risk management and fundamental program performance questions. In this live audio conference we'll discuss the Optimal Program Triad - the  more...

Giving and Receiving Employment References: Successfully Negotiating the Maze ...). On the other hand, given these issues, it is sometimes difficult for a company to get any accurate and meaningful information on a potential candidate, to help it to decide among several seemingly-qualified applicants (and avoid negligent hiring claims). After providing the legal framework to underscore the importance of these issues, this live audio conference will give you guidance on how  more...

Estate Planning Ethics ...ery day practice. With an attorney's busy schedule, it is difficult to remain current on rules that direct and govern the fundamental duties an attorney encounters while serving the needs of the client. This program will touch upon the most frequent rules and issues that an attorney engaged in estate planning needs to know. Topics covered will include duties of communication, confidentiality,  more...

Positive Strategies For Dealing With Problem Performers ...ganization. In today's economic times, reward systems are difficult and costly to implement, thus we will look at other positive strategies to encourage positive performance. Finally, you will discover how to turn your organization from a toxic environment to a positive, performance-oriented workplace! This audio conference is designed for human resource managers, benefits and payroll  more...

EPA Requirements for Underground Storage Tanks: Recent Changes and Cleaning Up Contamination ... a property of contamination. Making such tasks even more difficult is the ever-changing body of law regarding underground storage tanks. Whether you possess property contaminated by USTs or you are interested in purchasing such properties, this audio conference will help you recognize the risks, understand the requirements, create the best possible remediation plan, and select the most  more...

Workers' Compensation Handbook Best Practices ...he costs of legitimate claims is a daunting task. In this difficult economy, it is essential you take every step you can to reduce your workers' compensation exposure and costs. This 90-minute audio conference is geared to provide you with the best handbook practices - policies, procedures and techniques - for staying in control of your workers' compensation claims and explaining these issues  more...

Illinois Leave Laws: Navigating a Minefield ...ployers. The interaction of these laws can be complex and difficult to institute. This teleconference will assist you in understanding their obligations in implementation and compliance. Leaves include Victims Economic Safety and Security Act, the Illinois Military Leave, the School Visitation Act, the Donor's Leave and much more, as well as their interaction with FMLA and workers'  more...

Recent Developments in Employer Liability for 401(k) Investments ... decision makers face increasingly tough choices and more difficult compliance challenges when it comes to providing 401(k) plan benefits. Arguably, the most rapidly evolving yet least understood element to this challenge is posed by the rigorous ERISA fiduciary laws - which can cost you plenty if you're not prepared! This teleconference will provide a best practices review and overview of  more...

Competitive Public Bidding and Public Contract Code in Florida ...difficult economic times, more and more companies are looking to the government for opportunities to grow their businesses. While competing for government contracts presents expanded opportunities for success, participation in such procurements is governed by rules, laws and case law precedent not generally applicable in the private sector. This teleconference helps you understand how to obtain  more...

Real Estate and Land Valuation in Depressed Markets ...ting, risk assessment or compliance. These objectives are difficult to meet when the valuations are drawn from fractured markets with a paucity of data using unimaginative valuation techniques. Learning Objectives - You will be able to review real estate market cycles and capital markets. - You will be able to discuss sources and uses of market data and information. - You will be able to  more...

Understanding the HIRE Act and Form 941 ...w legislation that has affected employers, it is becoming difficult to keep up with the new requirements. During this teleconference, you will obtain the knowledge on how to make sure that your company can take tax benefits being offered to employers for producing jobs and hiring new employees. We will explain in detail the HIRE Act from how to determine what employees and/or employers qualify,  more...

Assessing and Avoiding Lender Liability Claims: Don't Let Borrowers or Guarantors Turn the Tables ...overy of unsecured creditors in bankruptcy cases. In this difficult environment, lenders and their counsel need to pay close attention to the legal and practical implications of lender liability claims and be able to distinguish those claims that present real legal and economic risk from those that are simply negotiating ploys. This teleconference will analyze the most common lender liability  more...

Implementing Employee Threat Assessments: Are Your Employees Ticking Time Bombs? BenefitsEmployers are confronted more often with dangerous employees. This teleconference will address practical human resource issues including how not to hire dangerous employees, strategic discipline, strategic terminations and high risk terminations. It will also discuss some practical tools employers have at their disposal to deal with difficult employees, along with a discussion of real life  more...

Lease vs. Buy: Choosing the Best Option ...through lease programs or by purchases is one of the most difficult and important decisions faced by businesses every day. Making the wrong choice can not only result in economic loss but significant disruption of business, loss of time and opportunity. This teleconference will provide you with a comparison of the benefits and pitfalls of financing business equipment through equipment lease  more...

Avoiding Exposure Under The Illinois Wage Payment And Collection Act BenefitsAre you paying your employees correctly? Maintaining proper pay practices has always been challenging due to the highly technical and often changing regulations in this area. Unfortunately, as the number of wage and hour lawsuits continues to spiral out of control, keeping abreast of the current rules and legal developments regarding pay practices has now become a matter of basic survival.  more...

Planning Fundamentals for Illiquid Assets ...difficult problems for clients, estates and the assets/business involved. Practitioners advising clients with substantial liquid assets need to identify the unique problems and provide guidance and solutions to deal with them. This teleconference will review a broad range of issues and planning opportunities affecting illiquid assets, including both pre- and post-death planning. Addressing  more...

Techniques to Prepare for Difficult Employee Discussions ...- Join us for this Lorman teleconference on preparing for difficult employee discussions with employment expert Paul Falcone, author of 101 Tough Conversations to Have with Employees (AMACOM Books, 2009), so that we can strategize together over how to handle some of the most challenging conversations you'll ever have with employees. We'll discuss the rules of workplace engagement, holding  more...

Working With Challenging Parents: Strategies and Techniques ... the middle. This teleconference examines a spectrum of difficult parent situations, including parents who are persistently demanding, have extreme beliefs about what benefits their child, are in denial, chronically fail to follow through and parents of students who demonstrate high risk behaviors. This teleconference will provide you with an understanding of the factors that inflame and  more...

Current Issues in Qualified Immunity for Law Enforcement Officials ...ecause Monell claims against municipalities are often too difficult or expensive to litigate effectively. From strip searches to excessive force claims, qualified immunity is a powerful defensive tool. This teleconference will help you identify current trends in qualified immunity doctrine in some of the most litigated areas of the Fourth Amendment and reduce the exposure of governmental  more...

How to Succeed at Selling to Difficult Customers ...their demands. Learn how to pro-actively manage your most difficult customer relationships and turn them into thriving and profitable opportunities. Level the playing field and sell from a position of strength. You'll gain valuable insight on how to create and sell value, understand what really motivates your customers, gain access to the right people, qualify opportunities up front before you  more...

Rewards Transformation: A Unique Approach to Total Rewards Strategy and Design in the Current Economy ...d 40 percent of company's revenue and in many cases it is difficult to demonstrate ROI. This teleconference presents a unique approach to total rewards strategy, design and cost management called rewards transformation. Rewards transformation focuses rewards investment on employees in critical workforce segments who can contribute the most business value in return. Key components of the rewards  more...

Return on Investment for Wellness Programs ... compensation staff members are all too familiar with the difficult - some say impossible - task of controlling health insurance costs. Implemented properly, a good wellness plan can and will deliver a positive return on investment and provide a driving force behind lowering health plan costs. But how do you create it, implement it and effectively measure the results to ensure success for the  more...

The Art and Science of Ethically Firing a Client BenefitsSo you think distancing yourself from an uncooperative client is as simple as saying, in the words of Donald Trump, 'You're fired.'? Not so. Both ethical and fiduciary considerations come into play when a lawyer seeks to withdraw from ongoing representation of a client. This teleconference will provide a detailed discussion of those ethical rules, as well as the impact of withdrawal on  more...

Implications of the Unlawful Internet Gambling Enforcement Act ...States, making the risks and opportunities for businesses difficult to understand. This teleconference will help those responsible for risk management and compliance understand what risks confront gambling businesses operating on the Internet, and the significant business opportunities that remain in areas such as state lotteries and interstate wagering on horse racing. It will explain the  more...

Current Tax Implications of Repositioning Real Estate BenefitsIn a declining real estate market, more building owners and developers are concerned about the tax consequences associated with foreclosures, deeds in lieu of foreclosure, short sales and debt restructuring. Often, the tax consequences associated with these transactions can be difficult to determine. This teleconference will help you advise your clients on the income tax effects of  more...

Contractor Selection ...difficult financial times when construction is considered, it is vital to have the best construction team members available. While design professionals, lenders and other professionals are important for a successful project, in these 'watch the bottom line' times, the contractor you place in charge of the work is the most important person on the project. This teleconference will assist you  more...

Affordable Housing: Finance and Development, How to Maximize the Available Resources ...uity to build affordable housing has become more and more difficult as investors sit this one out while the market stabilizes. This teleconference will highlight the issues, problems, causes, recent trends, what can be done and what is being done to address and stabilize the affordable housing market. It will also discuss how the various government stimulus concepts and programs may prove  more...

Managing Post-Construction Claims BenefitsClaims that arise after project completion can ruin a previously successful job. Such claims arise from a host of problems, such as physical failures, unpaid lower tier contractors, undiscovered defects of design and construction, and personal injuries. Taking steps to avoid such claims is prudent but companies also need strategies to deal with claims that inevitably arise. This  more...

Current ERISA Fiduciary Issues for Financial Institutions ...difficult and complicated issues under ERISA's fiduciary rules. The current economic downturn has given rise to a new round of legislative and regulatory initiatives regarding ERISA's fiduciary rules and has more generally affected the manner in which ERISA may affect financial institutions. In addition, the regulatory environment continues to evolve, apart from any impact from the present  more...

Employee Engagement in Troubled Times ...on more critical, they also make employee engagement more difficult to achieve. Belt tightening often results in organizational retrenching, reduced staffing levels and increased workloads, and constrained compensation budgets. Nonetheless, there is opportunity amid the economic uncertainty. Careful attention to positioning individuals and teams to succeed will not only allow organizations to  more...

Low Quality Asphalt: How to Avoid Problems Down the Road ...htmare. How to turn it into a high quality asset can be a difficult question. That's what this teleconference is about. Reconstruction of asphalt pavements, whether a roadway, commercial parking lot or large distribution center, can be time consuming and very expensive. Costs associated with loss of use can easily exceed costs of construction. We will discuss alternate methods of rehabilitation  more...

Claims Management Techniques in Workers' Compensation Cases ...difficult and costly ramifications for management personnel in all business and industries. Many parties are involved in every aspect of a claim, including your insurance carrier or servicing agent and counsel, but each of them has to be dealt with in a very different manner. You will learn how to successfully investigate an accident and use this information to communicate with these parties,  more...

A Comprehensive Approach to Building Excellent ADA Facilities within the Public Right-of-Way ...h Disabilities Act within the public right-of-way to be a difficult goal to achieve. This teleconference will provide proven techniques that will increase the chances of fully completing the ADA facilities the first time without costly mistakes or retrofits. This practical approach coordinates the survey, design, inspection and construction of ADA facilities and provides examples of successful  more...

Dealing with Difficult Patients ...e settings may be particularly susceptible to the problem difficult patients because of the number of different service providers involved and the fact that it is an important and heavily people-based service. Difficult patients cannot be avoided; therefore health care institutions must have clear strategies for responding to difficult patients to minimize the inherent adverse impact. This  more...

Stormwater Management for TMDLs ...urce of loading to impaired waters. Stormwater loading is difficult to identify and quantify even when regulated stormwater dischargers exist in the system. Often, TMDLs that include stormwater loading allocations give target reductions in loading, but give little guidance as to how to obtain those reductions and quantify when those reductions have been achieved. This teleconference will  more...

Purchasing Contract Administration ...tices from Fortune 500 companies, tips on how to approach difficult purchasing transactions and insights into the practical problems of taking a deal from start to finish. This teleconference tells it how it is, as well as how it should be, for new procurement professionals and contract administrators. This teleconference will provide you with an understanding of current issues, future trends  more...

Simplifying PPE Program Implementation ...difficult and time-consuming process. Multiple OSHA standards have sections that have PPE requirements, causing confusion regarding which standards apply to a particular situation. New provisions regarding the payment for PPE have been published by OSHA and you need to have this knowledge to be compliant. This teleconference will provide the necessary and updated information for you to achieve  more...

Splits, SNTs and Public Benefits: Understanding the Complexities of Special Needs Planning in Divorces BenefitsMarital stress and divorce are highly prevalent among families with special needs. Many attorneys who specialize in the area of divorce are unfamiliar with the complexities of special needs planning, despite the importance of public benefit programs to their clients and their families. This teleconference not only helps you understand the detailed public benefit programs available to your  more...

Valid Consents ...tsEach day patients and their families are faced with the difficult decision of electing to undergo a medical procedure. Before obtaining an affirmative decision, it is important that the health care practitioner obtain informed consent. This teleconference will educate you on how to determine whether a patient is capable of giving informed consent. This teleconference also explains who may  more...

Best Practices in Budget Development and Analysis ...difficult fiscal times many budget officers and municipal managers begin the process by a rather simple approach: 'Revenues are down 10%, we need to cut the budget by 10%'. Then they wait for the battles to begin, internally with department heads, externally with council members and other public stakeholders. This teleconference will provide budget preparers with a comprehensive framework for  more...

Return-to-Work Compliance When Jobs Are Gone ...difficult for employers and employees. Many organizations have undergone one or more phases of reductions-in-force, as well as restructuring and creative solutions such as reduced work hours or pay. What can such organizations legally do when employees on a leave of absence want to return to such a changed workplace? This teleconference will assist you with making the tough decision on what  more...

Nonprofit Joint Ventures - Partnering with For Profit Organizations ...erning this complex area of law have not eased and can be difficult to apply to complex structures. This teleconference will enable you to learn how to structure joint ventures that make business sense without exposing the tax-exempt participant to undue IRS risks. You will also take away a good understanding of how to avoid tax and regulatory traps. Executive directors, accountants,  more...

Conservation Easement Tax Incentives ... current challenging economic conditions, capital remains difficult for individuals and businesses to obtain to meet their working capital and business expansion needs. However, many businesses are unaware that they may already be holding valuable tax assets that can be utilized to generate positive cash-positive and provide significant tax benefits. This teleconference will help persons  more...

Basics of Reverse Osmosis for Brackish Groundwater Treatment ...tion design, operation and maintenance are faced with the difficult task of keeping current on the rapidly changing technology. Reverse osmosis membrane products change as the suppliers introduce new models. How and when to best apply these products and what features and benefits they offer must be analyzed before optimum performance can be realized. Additionally, tools such as design and  more...

Managing External Health Information ...ords into the facility's medical records is becoming more difficult. This teleconference will attempt to address these issues and offer practical guidance for those responsible for managing these health records. Medical records directors, health information directors, coders, business managers, office managers, nurses, hospital administrators, billing managers, social workers, counselors,  more...

Construction Site Hazard Prevention ...ments to field activities may not be consistent. The most difficult aspect of establishing an effective safety plan involves the establishment of proactive hazard recognition and accident prevention systems. We all want our workers to go home at the end of the day safe and sound to their families. This teleconference will help you achieve that goal by understanding how to evaluate your current  more...

Cumulative Impact Claims ... However, cumulative impact claims may be one of the most difficult claims to present and prove at trial or in arbitration. Evidentiary issues, logistics of proving what the cumulative impact was and proving damages can prove to be very difficult. Defenses to cumulative impact claims can also render a claim meaningless without ever getting to the merits. This teleconference will explore the  more...

Grant Applications From Beginning to End nGrants are highly competitive. With the down turn in today's market they are becoming even more competitive as business and investors are looking at grants to leverage their position. Grants that are easy to find are the most competitive and most difficult to receive. Grant money is free money, in the sense that it does not have to be repaid like a loan. Getting grant funding takes skill,  more...

From Contact to Contract: The Ladder Approach to Managing a Sale ... even with prospects who do become clients the process is difficult, fraught with worry and uncertainty, and wastes a great deal of the salesperson's time and energy. Managing a sale need not be chaotic. The ladder method is a logical progression process that will allow you to maintain complete control of the sales process, save time and energy by keeping your prospect engaged and committed,  more...