Difficult Web-based Seminars

How to Answer the Most Difficult Interview Questions With Panache Going on an interview can be stressful and nerve-wracking. In this webinar, you'll learn how to respond to commonly asked and hard-to-answer interview questions.  more...

NEW TRENDS IN TECHNICAL PUBLICATIONS Course examines the newest trends in area of technical publications along with new technologies that allow you to leverage 3D engineering data directly to create superior content, faster! Learn to repurpose engineering files without recreating them so you can directly modify and change images to meet your specific needs, such as controlling resolution, that are difficult with screen captures.  more...

Settling Conflicts at Work - Webinar By Trainhr 31% of employees polled by a web site and DDI said they spent more than 20% of their time complaining about their bosses or listening to others complain about them. "Difficult People" by John Hoover. Expert communication skills and self-awareness could reduce this wasted time to almost 0.  more...

Conflict Management and Dealing with Difficult People - Webinar By Trainhr This session is designed to help you manage more effectively by understanding the reasons for conflicts and giving you ways to diffuse negative employees to get desired results and increased productivity and teamwork  more...

Performance Management The Magic of the Face-to-Face Conversation - Webinar By TrainHR It is often called the "most dreaded management task". It's the performance management conversation. How do you turn poor performance around without soft peddling the difficult stuff or being hypercritical and risking a defensive reaction?  more...

The Truth About Pay for Performance Techniques for Difficult Economic Times - Webinar By TrainHR This session will also discuss uncommon strategies that can have a greater impact on performance and morale than traditional pay for performance systems. Key strategies for non-profit organizations will also be discussed as there are compensation techniques that can be employed in any environment. A good compensation system is designed with clear goals, communicated clearly, and executed  more...

Dealing with Difficult People ...Difficult People is ultimate program to learn how to deal with the caustic, unmotivated, disengaged, arrogant, mean and just plain difficult humans. Difficult people come in all aspects of professional life. They can be customers, co-workers or team members. They can even be your boss. The first view in Dealing with Difficult People is to identify the common types and hybrids of difficult  more...

Customer Service Excellence-The Keys to Great Service Customer Service Excellence-The Basics is the introduction to the journey to service excellence. The delivery of great customer service begins with a common set of skills that drive individuals and organizations to higher levels of performance. A big part of this unit is understanding the importance of customer service to the functioning and ultimate success of that organization. Generating  more...

Introduction to Leadership and Supervision ... leadership position. Often described as the single most difficult career transition, the promotion to supervising, managing and leading others provides great opportunity to guide and direct others and move their performance through the application of your leadership skills. With the move to a leadership position, the expectations, responsibilities and relationships change dramatically.  more...

Protocols Expert Offers CCIE RS CCIE Security training institute in delhi gurgaon india ...lier in the day. On day seven, you will be work through a difficult full-scale super lab that will put your ability to the test. This specialized course contains both detailed explanations and challenging labs on advanced topics including configuration and troubleshooting of ASA 8. 0 firewalls, IOS firewalls, VPN solutions, IPS 4200 sensors, ACS server 4. 1, control plane security,  more...

Differentiating Your Business In this webinar youa ™ll learn the importance of branding yourself and your business. The first component encourages you to become a product and industry expert. The second component demonstrates how your competition is helping you without even knowing it. In the third component, youa ™ll discover what truly differentiates your brand from the competition. In the fourth component, youa  more...

Customer Service By the end of this workshop, you should be able to: a Statewhat customer service means in relation to all your customers, both internal and external a Recognize how your attitude affects customer service a Identify your customersa ™ needs a Use outstanding customer service to generate return business a Build good will through in-person customer service a Provide outstanding  more...

Assertiveness and Self-Confidence training By the end of this workshop, you should be able to: a Define assertiveness and self-confidence, and list the four styles of communication a Describe the types of negative thinking, and how one can overcome negative thoughts a Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication a Define the  more...

Process Management for IT & Professional Services Firms ... can't provide competitive pricing on proposals making it difficult to compete. Yet, there is a key part of your business that is draining your profits without you knowing it process management! IT services firms that do not have documented processes become inefficient, unscalable, and are difficult to manage and they struggle to generate profits. Colette Releford, founder of Strive Business  more...

Process Management for Manufacturing & Construction Firms ...sses and workflow become inefficient, unscalable, and are difficult to manage and they struggle to generate profits. Colette Releford, founder of Strive Business Solutions, a leading process management consulting firm, works with manufacturing construction leaders to implement process management systems as part of their profit growth strategy. She teaches you to identify the areas of your  more...

Organizational Skills For Professional Business Women ...l of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman, you were once well-organized and that was one of the keys that helped your career thrive. Between juggling family needs and the demands of your business life, the days just seem to get away from you. You CAN have that feeling of being in control and productive again if you know  more...

Process Management for Manufacturing & Construction Firms ...sses and workflow become inefficient, unscalable, and are difficult to manage and they struggle to generate profits. Colette Releford, founder of Strive Business Solutions, a leading process management consulting firm, works with manufacturing construction leaders to implement process management systems as part of their profit growth strategy. She teaches you to identify the areas of your  more...

Survive and Thrive In Economic Turbulence ...al for gaining their participation in your mission during difficult economic times. How to see your staff clearly...without emotionthat may otherwise cloud your decision-making ability Clarify and clearly express what you expect of your team or staff Examine the alignment of your corporate culture with current productivity to find energy leaks, financial drains, and areas to  more...

Align Vision, Mission, and Strategy to Reach Your Goals ...nd underperform. Many think that creating a vision is too difficult and time consuming while others think it s a job that can be outsourced to a marketer. Not true! If you are in a leadership role, this responsibility lies with you. John Myrna, leadership expert and author of '100 Quick Tips for Business Success' helps business leaders develop their vision -- and just as important, implement it  more...

Using Social Settings to Get Your Deal Done Dining Etiquette That Differentiates You From The Competition Mind your manners! Even if you don t pull up a chair to your parents dinner table every night, heeding their advice about mealtime manners is more critical now than ever before. In today s competitive business world, meals aren t for nourishment they re an efficient way to get deals done. Whether you are closing a sale or interviewing  more...

Managing Difficult Employees In Key Positions ...oven Strategies to Maximize Expertise and Minimize Angst Difficult people wreak havoc in your company. You know that. Difficult people who hold key positions are even more problematic. When leadership power, authority and decision-making fall into the hands of an employee with poor or non-existent people skills, you are likely to be losing up to 40% of your profits: money going out the door  more...

Restore Employee Trust After A Workforce Reduction ...e of your employees to ensure your firm succeeds in these difficult times. Organizational leadership expert, Dianne Crampton helps companies get back to work following the pain of a layoff. Nominated for Inc. Magazine s small business award for her trusting-workplace product, she teaches managers and leaders the recipe for regaining trust, the key ingredient for restoring productivity.  more...

Develop A Marketing Plan to Retain and Grow Your Customer Base ... your revenue quickly and exponentially especially during difficult economic times. Laurence Bernstein, 30-year marketing expert and founder of BC3 Strategies, helps marketing professionals analyze the needs of their customers for both retention and growth. He teaches you the secrets to uncovering your customers' needs, wants, and desires and using that knowledge to develop a marketing  more...

Process Management for Manufacturing & Construction Firms ...sses and workflow become inefficient, unscalable, and are difficult to manage and they struggle to generate profits. Colette Releford, founder of Strive Business Solutions, a leading process management consulting firm, works with manufacturing construction leaders to implement process management systems as part of their profit growth strategy. She teaches you to identify the areas of your  more...

Organizational Skills For Professional Business Women ...l of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman, you were once well-organized and that was one of the keys that helped your career thrive. Between juggling family needs and the demands of your business life, the days just seem to get away from you. You CAN have that feeling of being in control and productive again if you know  more...

Give Your Elevator Speech A Lift ...tting inundated by confusing marketing messages making it difficult to sound unique. The sales people and entrepreneurs that get in the door are the ones that can quickly and powerfully communicate their value. Your 30-second commercial had better hit the mark -- or you re going to lose sales and referral opportunities. Lorraine Howell, author of 'Give Your Elevator Speech A Lift,' has  more...

How to Create Profitable Customer Relationships ...reated a very competitive business climate making it more difficult and more expensive to attract and retain customers. Your company s success is based on successfully converting your sales and marketing ROI into repeat customers. Janet Boulter, internationally recognized profitability expert, teaches company leaders how to develop and implement customer profitability programs. She works with  more...