Instructor Led Difficult Clients Training
Difficult Clients Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Last Minute Training
Dealing with Difficult Clients - oomph
This workshop provides attendees with strategies to create enduring relationships that help expand existing business activity and generate referrals from satisfied clients. Some examples of the topics covered include:
* Setting service boundaries and managing expectations
* Establishing clear communication with clients to avoid misunderstandings
* Guiding staff to effective client
more...
Client Care Representative CCR Certified Training Program 2 Days
...ity & stereotyped perceptions
Module 6 - How to handle Difficult Clients
Client support summary
Difficult Customer exercises
Day 2
Module 7 - Managing Stress
Defining stress
Bodily responses to stress
Symptoms of stress
The modern physiological warnings
The psychological warnings
The a Wellness Wheela
Building a personal stress management plan
Developing coping strategies
more...
Dealing With Difficult Clients People - oomph
Dealing With Difficult Clients and People will teach you how to build strong relationships with clients, colleagues and employees and how to maintain relationships if circumstances become challenging.
more...
From Epoch Australia
Negotiation Skills
The program deals with the realities of negotiating in todaya ™s commercial environment where confidence, strength and skills are all critical to successful negotiation. The course concentrates on practical issues rather than theories.
Negotiating with customers, suppliers or colleagues is often part of our role. This program will help you to negotiate effectively to achieve mutually
more...
