Difficult Customers
Difficult Customers Training Provider? - Tell us about your Training!
What type of Training do you want?
|
|
||||
|
|
||||
|
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Live to Learn
Customer Service Excellence
How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction? Regardless if the customer is external or internal, every interaction should be handled professionally, with respect, expedience and competence. Allow us to help you develop a service culture which will set you apart from the
more...
How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction? Regardless if the customer is external or internal, every interaction should be handled professionally, with respect, expedience and competence. Allow us to help you develop a service culture which will set you apart from the
more...
From Results Through Training
SuperService
Objective
This workshop provides participants with techniques to deliver the type of excellent customer service that gets noticed.
Content
Characteristics of SuperService; Making a positive connection with customers; SuperService on the phone; Gathering information from customers; Communicating information and policies; Developing and implementing win-win solutions; Dealing with difficult
more...
Objective
This workshop provides participants with techniques to deliver the type of excellent customer service that gets noticed.
Content
Characteristics of SuperService; Making a positive connection with customers; SuperService on the phone; Gathering information from customers; Communicating information and policies; Developing and implementing win-win solutions; Dealing with difficult
more...
Difficult Customers Training Providers and Trainers
Drew Davies & Associates ...Customer Service
Change Management
Dealing with Difficult Customers
Supervisor Training
Facilitation and Small Group Work
Effective Workplace Communication
Team Building
Effective Time Management
Cultural Awareness in the Workplace
Alcohol and Other Drug Awareness in the Workplace
one to one" coaching and mentoring to management
more...
Training4Breakthroughs ...ict.
Build trust in your workplace.
Dealing with Difficult Customers
Using insights from research in emotional intelligence, this 3 hour training will teach skills to help satisfy difficult customers.
In this workshop we will explore:
Meeting both the service and psychological needs of our customers.
Recognizing emotional messages in others and within ourselves.
more...
Diya Sharma ...omer Service
World class Customer Care
Dealing with Difficult customers/ Guests
Understanding Customer Behaviour
Effective Negotiation Skills
The Effective Seller
Inbound and Outbound Selling
Interview Skills and Group Discussion
Positive body language
Presentation Skills
English Communication enhancement
BEHAVIOURAL SKILL TRAINING PROGRAMS
more...
Training To Go, Inc. ...tion Project Management
Customer Service
Dealing with Difficult Customers
Delegation for Managers
Emotional Maturity
Employee Empowerment
Interviewing for Employment
Local Marketing
Meeting Facilitation
Building Maintenance and Reliability
Motivating Employees
Orientation for New Employees
Performance Appraisal
Project Management
Risk Management
Serving more...
