Online Difficult Employees eLearning
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From 123-CBT Computer Based Training
Communicating w Difficult People Working with Difficult Employees

...Difficult Employees offers the student an overview of the information required to identify, address, and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult employees. Learn
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Communicating w Difficult People Working with Difficult Employees
Communicating with Difficult People Series

The Communicating with Difficult People Series includes the following courses: Communicating with Difficult People: Working with Difficult Employees Communicating with Difficult People: Handling Difficult Co-Workers Communicating with Difficult People: Communicating with Your Manager To review individual course descriptions, please return to the previous page and select the desired
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Frontline Leadership Preparing to Lead

... communication methods to build better relationships with difficult employees. Learn To List the steps a learning organization takes to build a progressive environment. Follow the process for adapting your employees to the learning organizational style. Identify the roles of leadership.
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From Serebra Learning Corporation
Communicating with Difficult People: Working with Difficult Employees
Communicating with Difficult People: Working with Difficult Employees offers the student an overview of the information required to identify address and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior effective techniques to prevent difficult behavior in the workplace and proper communication methods to build better
more...
Frontline Leadership: Preparing to Lead
Frontline Leadership: Preparing to Lead offers the student an overview of the information required to identify address and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior effective techniques to prevent difficult behavior in the workplace and proper communication methods to build better relationships with difficult
more...
From JED New Media inc.
Dealing with Difficult Employees







Synopsis
Anyone who is in a position of managing people will benefit from these real-life strategies and processes of dealing with difficult employees. Meet a mixed cast of characters who can make a managera s life miserable in a multitude of ways, and glean specific techniques to improve behaviors in the workplace. (Audio player required.)
60-minute online tutorial
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Conflict management Ensuring Successful Interactions







Synopsis
Are you responsible for providing care to elderly or sick people, do you manage a team of highly talented professionals, or is problem solving and conflict resolution one of your many daily tasks? Have you ever wanted to know more about managing defensive and angry client reactions before they occur? Understanding the factors that can trigger conflict situations and practicing active
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From CoursePark
Dealing with Difficult People
This series presents strategies for handling interpersonal tension in the workplace. In each course, learners will gain insight into analyzing situations, determining the best courses of action, and resolving problems. Scenarios and examples include working with difficult people in any organizational situation - supervisors, peers, and subordinates.
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