Online Difficult Patrons With Confidence eLearning - Training Resources
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From Online Training Directory
Managing Difficult Patrons With Confidence!
This course is intended to provide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations.
Managing Difficult Patrons With Confidence! Dealing with difficult patrons is a never-ending topic among library staff, especially those working in public libraries.
This course is intended to provide each participant with a basic tool-kit that can be
more...
This course is intended to provide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations.
Managing Difficult Patrons With Confidence! Dealing with difficult patrons is a never-ending topic among library staff, especially those working in public libraries.
This course is intended to provide each participant with a basic tool-kit that can be
more...
