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Difficult People Training Seminars and Classes

From Last Minute Training
Managing Negative People and Difficult Employees (Durham Region) workshop / seminar Nov 9, 2006 9:00 am - 4:00 pm Negativity can be expressed in subtle and overt ways, and it erodes success. Learn how to create and foster a more positive work environment for all team members. Understand negativity and its causes Find ways to release the negativity in others Neutralize negative and difficult behaviour more...
From Spectrum Training Services
Assertive Behaviour workshop / seminar There you go again you ve just said yes to something you know you should have said no to. How did it happen this time? We can all benefit from an increased awareness of the way we interact with others and the effect of what we say and do. In a healthy and professional workplace we need to be able to negotiate clear boundaries around work demands and pressures and this requires assertive more...
From Results Through Training
Trainer Kits coursewareworkshop / seminar Choose Trainer Kits Results Through Training, Inc. has designed a series of workshops for delivery by in-house trainers. These workshops do not require certification. Click below to learn more! Restaurant Training Solutions Adventures in Good Writing The Awesome Assistant Change Management Creative Problem Solving Dealing with Difficult People Delegation:The Gift That Grows Interviewing more...
Dealing with Difficult People workshop / seminar Objective: Each participant will leave the workshop ready to implement strategies and techniques for gaining cooperation and maintaining control. Content: Analyzing difficult behavior; strategizing; taking action; following Up more...
Conlict Management workshop / seminar Objective This workshop helps individuals understand the impact of conflict and provides strategies and techniques for resolving conflict in the workplace. Content Sources of conflict; Types of conflict; Conflict modes; Roles in a conflict; Identifying the source; Determining your interpretation; Identifying your goal for resolution; Identifying the appropriate conflict mode; Selecting tactics more...
Leading Successful Project Teams workshop / seminar This workshop challenges project managers to develop skills for assertively addressing typical problems on a project, including managing relationships with customers, stakeholders, end users, and project team members. Content Understanding different roles; Establishing ground rules; Building empowered relationships; Asking insightful questions; Bridging the technical gap; Identifying standards more...
From Basic Learning Systems, Inc.
Dealing with Difficult People study at homecourseware ...difficult people bosses or staff members who may be good at their jobs but who tend to stir up conflicts, don t pull their weight, or just generally disrupt the smooth flow of operations. This workbook was designed to help your team learn how handle its difficult members. This workbook introduces the main personality types and how to recognize and deal with them. It looks at the reasons more...

Difficult People Training Providers and Trainers

Roberts Learning Public classes, on-site workshops, assessment tools, and personal coaching. Current course titles include: * Multitasking Management Skills * Managing Internal Projects * Managing Accelerated Projects * Powerful Painless Presentations * Managing Conflict & Difficult People * Negotiating Without Confrontation * Quantitative Tools for Project Managers. Details are available on our website more...
Training Works UK ...ing complaints. Successful telephone techniques. Handling difficult people and situations. Selling Skills. Basic selling skills. Advanced sales skills. Presentation skills. Field sales skills. Overcoming objections Writing effective sales letters From one day workshops to full development programs. Interactive courses. Professional training. Formal Qualifications available. Management more...
On The Right Track Training & Consulting We offer a wealth of resources on dealing with difficult people, confrontation skills, along with anger and stress management. Browse through our extensive collection of tips and solutions on www.dealingwithdifficultpeople.org, or call in to participate in interactive teleseminar. We also offer customized in-house training on these topics. more...
Pearlcatchers Ltd Pearlcatchers specialise in experiential learning - learning by doing - so all our workshops are very interactive and practical. We use a range of techniques including drama, singing, art, business simulations, learning sets, coaching, discussions and games. We cover a wide range of personal, management and organisational development topics, such as: managing change, leadership, managing and more...
Christine Donovan & Associates Former manager of the Disney University offers staff and leadership development, instructional design and customized training media, all focused toward creating an exceptional customer culture and reputation for our clients. A range of programs and services are offered including supervisory and leadership development; employee effectiveness; teambuilding; interpersonal skills training, and more...
Perfect Presentations Kimberly Alyn is a best-selling author and professional speaker. She is the owner of Perfect Presentations and specializes in training classes based on her best-selling book "How to Deal With Annoying People" (with Bob Phillips, Ph.D.). This popular class is sweeping the nation It's insightful, hilarious, and interactive. Attendees learn why they get along with some people and butt heads with more...
Weld and Associates ...ams, Creative Thinking, Conflict Resolution, Dealing with Difficult People, Giving and Receiving Feedback, and Behaviour (competency) Based Interviewing, amongst others. We also provide career development assessments, hiring evaluations, and performance management evaluations (360 degree customized upon the technical and behaviour competency requirements of the organization). Lastly, we install more...
User First Services User First Services offers certified training for MadCap Flare, RoboHelp, and Captivate. We also offer courses on CSS/DHTML/HTML, JavaScript, embedded help, WBT devleopment, usability testing, Myers-Briggs, site visits, and dealing with difficult people. more...
IgniteSpirit We provide training in the follow areas: Leadership and Management Skills Management & Supervisory Skills Interpersonal Skills Communication Skills Conflict Management Working as a High Performing Team Diversity Presentation Skills Dealing with Difficult People more...
Centre for Conflict Resolution International Ltd. Our company is focused on helping clients prevent, manage, and resolve workplace conflict. In addition to training, we provide intervention (mediation, negotiation, facilitation, coaching) and assessment services. We have a number of "off the shelf" training programs from intro level conflict resolution skills to advanced mediator training. We have also developed a training aid - a conflict more...
Jacobsen Business Programs ...onal Communication Skills, Microsoft Office, Dealing with Difficult People, Customer Service, Emotional Control in the Workplace, Achieving Goals and Objectives, Training the Trainer and many more. CLIENTS INCLUDE: United States Army, United States Marines, United States Department of Chemical Defense, United Defense, Pepsi Cola, Alcon Surgical Laboratories, Subaru of America, Comcast, Corning more...
Arcadia Alive Ltd We provide UK-wide in-house courses for conflict prevention, management and de-escalation in the workplace, including: - Conflict Management Skills - Personal Safety - Lone Worker Safety - Handling Conflict on the Phone. We will travel to any place in the UK and our daily rates are affordable and all-inclusive. Please enquire with us for a price quotation. more...
The Fruits of Labor, Inc. Cherry A. Collier, Ph.D. is the Chief Empowerment Officer, CEO of The Fruits of Labor, Inc. a global training and development firm specializing in maximizing human performance and organizational effectiveness. She has a solid and comprehensive educational background, along with a diverse career beginning as an educator and human performance improvement consultant, and later successfully more...

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