Difficult People - Training Resources
Difficult People Training Provider? - Tell us about your Training!
What type of Training do you want?
|
|
||||
|
|
From Last Minute Training
Managing Negative People and Difficult Employees (Durham Region)
Nov 9, 2006
9:00 am - 4:00 pm
Negativity can be expressed in subtle and overt ways, and it erodes success. Learn how to create and foster a more positive work environment for all team members.
Understand negativity and its causes
Find ways to release the negativity in others
Neutralize negative and difficult behaviour
more...
From Spectrum Training Services
Assertive Behaviour
There you go again you ve just said yes to something you know you should have said no to. How did it happen this time?
We can all benefit from an increased awareness of the way we interact with others and the effect of what we say and do. In a healthy and professional workplace we need to be able to negotiate clear boundaries around work demands and pressures and this requires assertive
more...
From Basic Learning Systems
Dealing with Difficult People

...difficult people bosses or staff members who may be good at their jobs but who tend to stir up conflicts, don t pull their weight, or just generally disrupt the smooth flow of operations. This workbook was designed to help your team learn how handle its difficult members.
This workbook introduces the main personality types and how to recognize and deal with them. It looks at the reasons
more...
From Results Through Training
Trainer Kits

Choose Trainer Kits
Results Through Training, Inc. has designed a series of workshops for delivery by in-house trainers. These workshops do not require certification. Click below to learn more!
Restaurant Training Solutions
Adventures in Good Writing
The Awesome Assistant
Change Management
Creative Problem Solving
Dealing with Difficult People
Delegation:The Gift That Grows
Interviewing
more...
Dealing with Difficult People
Objective:
Each participant will leave the workshop ready to implement strategies and techniques for gaining cooperation and maintaining control.
Content:
Analyzing difficult behavior; strategizing; taking action; following Up
more...
Conlict Management
Objective
This workshop helps individuals understand the impact of conflict and provides strategies and techniques for resolving conflict in the workplace.
Content
Sources of conflict; Types of conflict; Conflict modes; Roles in a conflict; Identifying the source; Determining your interpretation; Identifying your goal for resolution; Identifying the appropriate conflict mode; Selecting tactics
more...
Leading Successful Project Teams
This workshop challenges project managers to develop skills for assertively addressing typical problems on a project, including managing relationships with customers, stakeholders, end users, and project team members.
Content
Understanding different roles; Establishing ground rules; Building empowered relationships; Asking insightful questions; Bridging the technical gap; Identifying standards
more...
Difficult People Training Providers and Trainers
Najah Engineering Consultants LLC ...egating - The Art of Delegating Effectively
Dealing with Difficult People
Human Resource Management for Non-HR Managers
Hiring and Interviewing Techniques
HR Orientation Book
Employees Motivation
Employees Performance Management
HR Succession Planning
Employees Dispute Resolution
Managing Anger and Violence in Workplace
Safety in Workplace
Professional Sales Skills
Sales and more...
CorEmpower The company goals are to help companies empower their employees by offering them training that will help them learn information about themselves and others they work with.(Empowered Employees are Effective Employees).
Design and facilitate customized professional development workshops. I can design the workshop on any topic and for the length of time requested e. g. 1/ 2 day, full day. Some more...
Roberts Learning Public classes, on-site workshops, assessment tools, and personal coaching. Current course titles include:
* Multitasking Management Skills
* Managing Internal Projects
* Managing Accelerated Projects
* Powerful Painless Presentations
* Managing Conflict & Difficult People
* Negotiating Without Confrontation
* Quantitative Tools for Project Managers.
Details are available on more...
Kimberly Alyn Kimberly Alyn is a best-selling author and professional speaker. She is the owner of Perfect Presentations and specializes in training classes based on her best-selling book "How to Deal With Annoying People" (with Bob Phillips, Ph. D.). This popular class is sweeping the nation It's insightful, hilarious, and interactive. Attendees learn why they get along with some people and butt heads with more...
Basic Learning Systems Basic Learning Systems offers a wide variety of reasonably priced products and services that target your professional growth in soft skills areas. Our well-known, featured product is the Bull's Eye Business Writing Workbook. It has helped thousands worldwide to improve their skills and confidence levels, as well as add to their value as employees. We offer an optional six-week course to go along more...
Pearlcatchers Ltd Pearlcatchers specialise in experiential learning - learning by doing - so all our workshops are very interactive and practical. We use a range of techniques including drama, singing, art, business simulations, learning sets, coaching, discussions and games. We cover a wide range of personal, management and organisational development topics, such as: managing change, leadership, managing and more...
Megamind Consultants ...resentation skills
* Handling sticky situations and difficult people.
* Memory enhancement techniques to remember your speech.
"CUSTOMER SERVICE PAR EXCELLENCE"
A workshop on Customer relations management
Program Outline:
* Different Customers & Handling Them
* Customer Service & Relationship
* Why Customers Leave?
* Why Service Matters
* Customer Delight
* Customer Service more...
Alec Grimsley Alec is qualified in mediation, non-violent communication and the world-renowned skilled facilitator process. His study in the field of conflict resolution has taken him around the world, including studying under key professors from the Harvard Negotiation Project. He is a recognised affiliate of the Association of Business Psychologists and a member of the Professional Mediators Association. more...
Interaction Management Associates IMA provides dynamic, high-quality training in mediation, dispute resolution, conflict management and alternative dispute resolution (ADR). Classes are geared to non-mediators, new mediators and mediators who seek advanced training. We also provide custom training for businesses and organizations, in both public and private sector. Our goal is to help individuals and groups improve interactions more...
Training Works UK ...ing complaints. Successful telephone techniques. Handling difficult people and situations. Selling Skills. Basic selling skills. Advanced sales skills. Presentation skills. Field sales skills. Overcoming objections Writing effective sales letters
From one day workshops to full development programs. Interactive courses. Professional training. Formal Qualifications available. Management more...
User First Services User First Services offers certified training for MadCap Flare, RoboHelp, and Captivate. We also offer courses on CSS/DHTML/HTML, JavaScript, embedded help, WBT devleopment, usability testing, Myers-Briggs, site visits, and dealing with difficult people. more...
SCILs Global Training Network SCILs Global Training Network is a Global Partnership between ESCEM School of Business and Management (Accredited AACSB and EQUIS), The SCILs Executive Training (Member EFMD, and the IC-Agency (headquartered in Switzerland and Canada). With thousands of clients and partners around the globe, we provide training in the areas of Strategy, Change, Innovation and Leadership. With professional more...
HR MacDonald Training and Development, Inc. HR MacDonald Training and Development specializes in workshops and training programs to create or improve productive relations between groups involved in joint ventures, strategic alliances, outsourcing arrangements, public-private partnerships and any other relationship involving internal or external partners.
The workshops are of interest to business and project leaders and professionals in more...
Jacobsen Business Programs ...onal Communication Skills, Microsoft Office, Dealing with Difficult People, Customer Service, Emotional Control in the Workplace, Achieving Goals and Objectives, Training the Trainer and many more.
CLIENTS INCLUDE: United States Army, United States Marines, United States Department of Chemical Defense, United Defense, Pepsi Cola, Alcon Surgical Laboratories, Subaru of America, Comcast, more...
Christine Donovan & Associates Former manager of the Disney University offers staff and leadership development, instructional design and customized training media, all focused toward creating an exceptional customer culture and reputation for our clients.
A range of programs and services are offered including supervisory and leadership development; employee effectiveness; teambuilding; interpersonal skills training, and more...
Arcadia Alive Ltd We provide UK-wide in-house courses for conflict prevention, management and de-escalation in the workplace, including:
- Conflict Management Skills
- Personal Safety
- Lone Worker Safety
- Handling Conflict on the Phone.
We will travel to any place in the UK and our daily rates are affordable and all-inclusive. Please enquire with us for a price quotation. more...
Weld and Associates ...ams, Creative Thinking, Conflict Resolution, Dealing with Difficult People, Giving and Receiving Feedback, and Behaviour (competency) Based Interviewing, amongst others. We also provide career development assessments, hiring evaluations, and performance management evaluations (360 degree customized upon the technical and behaviour competency requirements of the organization). Lastly, we install more...
The Fruits of Labor, Inc. Cherry A. Collier, Ph.D. is the Chief Empowerment Officer, CEO of The Fruits of Labor, Inc. a global training and development firm specializing in maximizing human performance and organizational effectiveness. She has a solid and comprehensive educational background, along with a diverse career beginning as an educator and human performance improvement consultant, and later successfully more...
IgniteSpirit We provide training in the follow areas:
Leadership and Management Skills
Management & Supervisory Skills
Interpersonal Skills
Communication Skills
Conflict Management
Working as a High Performing Team
Diversity
Presentation Skills
Dealing with Difficult People more...
Centre for Conflict Resolution International Ltd. Our company is focused on helping clients prevent, manage, and resolve workplace conflict. In addition to training, we provide intervention (mediation, negotiation, facilitation, coaching) and assessment services. We have a number of "off the shelf" training programs from intro level conflict resolution skills to advanced mediator training. We have also developed a training aid - a conflict more...
More Difficult People Training Topics:
