Difficult People

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Difficult People Training Seminars and Classes
From Last Minute Training
Managing Negative People and Difficult Employees (Durham Region) workshop / seminar Nov 9, 2006 9:00 am - 4:00 pm Negativity can be expressed in subtle and overt ways, and it erodes success. Learn how to create and foster a more positive work environment for all team members. Understand negativity and its causes Find ways to release the negativity in others Neutralize negative and difficult behaviour  more...
From Basic Learning Systems
Dealing with Difficult People study at homecourseware ...difficult people bosses or staff members who may be good at their jobs but who tend to stir up conflicts, don t pull their weight, or just generally disrupt the smooth flow of operations. This workbook was designed to help your team learn how handle its difficult members. This workbook introduces the main personality types and how to recognize and deal with them. It looks at the reasons  more...
From Results Through Training
Trainer Kits coursewareworkshop / seminar Choose Trainer Kits Results Through Training, Inc. has designed a series of workshops for delivery by in-house trainers. These workshops do not require certification. Click below to learn more! Restaurant Training Solutions Adventures in Good Writing The Awesome Assistant Change Management Creative Problem Solving Dealing with Difficult People Delegation:The Gift That Grows Interviewing  more...
Dealing with Difficult People workshop / seminar Objective: Each participant will leave the workshop ready to implement strategies and techniques for gaining cooperation and maintaining control. Content: Analyzing difficult behavior; strategizing; taking action; following Up  more...
Conlict Management workshop / seminar Objective This workshop helps individuals understand the impact of conflict and provides strategies and techniques for resolving conflict in the workplace. Content Sources of conflict; Types of conflict; Conflict modes; Roles in a conflict; Identifying the source; Determining your interpretation; Identifying your goal for resolution; Identifying the appropriate conflict mode; Selecting tactics  more...
Leading Successful Project Teams workshop / seminar This workshop challenges project managers to develop skills for assertively addressing typical problems on a project, including managing relationships with customers, stakeholders, end users, and project team members. Content Understanding different roles; Establishing ground rules; Building empowered relationships; Asking insightful questions; Bridging the technical gap; Identifying standards  more...
Difficult People Training Providers and Trainers
Power Diversity, LLC ...vering all areas of communication, including dealing with difficult people in the workplace, (Energy Vampire Slaying: 101), customer service, leadership, customer service for phone call centers, business writing, diversity and sexual harassment issues, and a variety of other topics developed over the course of Dan's 15 years in the speaking/ training business. Known as a very funny and more...
Watt Works Consulting Ltd Watt Works is a dynamic consulting, training and coaching organisation that helps individuals and organisations achieve significant enhancements in performance to realise transformation and growth. Our training services encompass the distilled wisdom of our decades of consulting experience and are designed to deliver real and measurable performance improvements. Our courses cover NLPmore...
ADIAN Collaborative Resolution Solutions Inc ADIAN Collaborative Resolution Solutions Inc. is a Professional Conflict Resolution Company offering online training in communication. The course offerings will continue to expand to include a variety of Conflict Resolution topics, from basic to advanced. The online format allows individuals to complete the courses at their convenience. Each course results in a certificate to add to CV's. more...
Corporate Coach Group Management Training We all have to manage others, and ourselves irrespective of our position. The Corporate Coach Group management training courses are for anyone who needs to get the best from themselves and other people. We provide professional management training and development courses including: Management Training Personal Development Training Communication Skills Training Conflict more...
Modulus ...- List Communication Strategies - List Dealing with Difficult People - List Critical Elements of Customer Service - List Presentation Survival School - List Speaking Under Pressure - List Administrative Assistant Skills - List Fear of Speaking in Public - List The Minute-Taker s Workshop - List Get Organized for Peak Performance - List Writing Reports and more...
SWG Elite Experience in training and development of senior level PAs and Executive Assistants across all industries. Working with clients from Blue Chip to Entrepreneurs and high profile celebrities, providing the best in the industry. Providing cost effective, forward thinking workshops and training for individuals and client companies. Offering management, secretarial and Microsoft training, led by more...
Interaction Management Associates IMA provides dynamic, high-quality training in mediation, dispute resolution, conflict management and alternative dispute resolution (ADR). Classes are geared to non-mediators, new mediators and mediators who seek advanced training. We also provide custom training for businesses and organizations, in both public and private sector. Our goal is to help individuals and groups improve interactions more...
Najah Engineering Consultants LLC ...egating - The Art of Delegating Effectively Dealing with Difficult People Human Resource Management for Non-HR Managers Hiring and Interviewing Techniques HR Orientation Book Employees Motivation Employees Performance Management HR Succession Planning Employees Dispute Resolution Managing Anger and Violence in Workplace Safety in Workplace Professional Sales Skills Sales and more...
Courage Speaks, LLC We are dedicated to empowering you to become your own hero by providing motivation and essential tools for success. We provide coaching and keynotes to build you up and get you motivated, but we do more. Motivation can only take you so far. We also provide the necessary tools you need to get where you want to go. Our workshops are fast-paced and practical. We use kinesthetic activities, more...
Pearlcatchers Ltd Pearlcatchers specialise in experiential learning - learning by doing - so all our workshops are very interactive and practical. We use a range of techniques including drama, singing, art, business simulations, learning sets, coaching, discussions and games. We cover a wide range of personal, management and organisational development topics, such as: managing change, leadership, managing and more...
CorEmpower The company goals are to help companies empower their employees by offering them training that will help them learn information about themselves and others they work with.(Empowered Employees are Effective Employees). Design and facilitate customized professional development workshops. I can design the workshop on any topic and for the length of time requested e. g. 1/ 2 day, full day. Some more...
Roberts Learning Public classes, on-site workshops, assessment tools, and personal coaching. Current course titles include: * Multitasking Management Skills * Managing Internal Projects * Managing Accelerated Projects * Powerful Painless Presentations * Managing Conflict & Difficult People * Negotiating Without Confrontation * Quantitative Tools for Project Managers. Details are available on more...
Kimberly Alyn Dr. Kimberly Alyn is a best-selling author and an international professional speaker. She delivers time-tested and progressive self improvement concepts with humor and insight, and audiences rave Dr. Alyn is the author of ten books and numerous CD and DVD productions on a variety of topics. She offers keynotes and presentations on topics like leadership, success principles, team building, more...
Megamind Consultants ...resentation skills * Handling sticky situations and difficult people. * Memory enhancement techniques to remember your speech. "CUSTOMER SERVICE PAR EXCELLENCE" A workshop on Customer relations management Program Outline: * Different Customers & Handling Them * Customer Service & Relationship * Why Customers Leave? * Why Service Matters * Customer Delight * Customer Service more...
IPCC-International Petroleum Center ...s and Practices. Conflict Resolution: Dealing with Difficult People . Effective Presentation Skills. Excellence in Customer Service. Building Your Self Esteem and Assertiveness Skills. Business Etiquette & Protocol . Our programs can be delivered domestically or internationally in the language of choice. We have training centers in UAE, Oman, Qatar, Turkey, more...
Fulcrum Point We teach and coach managers to avoid common traps and pitfalls so they could be more effective and productive. Listening, coaching, delegation, motivation, managing conflict, dealing with difficult people, time management and communication skills are taught. We also teach and coach a board of directors so they can maximize their time together to achieve their goals. Our clients tend to more...
Basic Learning Systems Basic Learning Systems offers a wide variety of reasonably priced products and services that target your professional growth in soft skills areas. Our well-known, featured product is the Bull's Eye Business Writing Workbook. It has helped thousands worldwide to improve their skills and confidence levels, as well as add to their value as employees. We offer an optional six-week course to go along more...
Jacobsen Business Programs ...onal Communication Skills, Microsoft Office, Dealing with Difficult People, Customer Service, Emotional Control in the Workplace, Achieving Goals and Objectives, Training the Trainer and many more. CLIENTS INCLUDE: United States Army, United States Marines, United States Department of Chemical Defense, United Defense, Pepsi Cola, Alcon Surgical Laboratories, Subaru of America, Comcast, more...
POWER Optimism, LLC I am a speaker and trainer with over 20 years experience. After obtaining my doctorate in Behavorial Science, I founded POWER Optimism, LLC in 2000. This company reflects my expertise and passion -- personally designing and delivering trainings that teach participants how to obtain and maintain a positive attitude. Research shows that a positive perspective enhances peak performance, and the goal more...
Atlanta Training Resource Company Motivating-minds. com is a consulting practice which offers a broad selection of professional seminars and workshops with a focus on fun Team-building guaranteed to be enlightening and engaging See our website at motivating-minds. com and get us scheduled This workshop includes: TEAM-BUILDING HANDLING STRESS PERSONALITY PROFILING AND MORE.... These seminars are conducted at more...
Estn We are a provider of specialist training, support and learning design. Based in Manchester, we deliver training Nationwide in key business areas and our course provision is ever increasing; providing a range of innovative courses, helping to develop skills and enhance the performance of individuals and organisations alike. Our Core Activities include: Accredited Health & Safety and Food more...
McDonald-Green McDonald-Green is a full service HR firm, specializing in classroom training. Workshops are offered at our site or yours, generic or customized. Training includes Leadership, Communication, Conflict Management, Bill 168, Stress Management, Dealing with Difficult People, Motivating and Coaching, Time Management, Business Writing, Social Intelligence, Myers Briggs Type Indicator, Team Building, more...
Hrd200 Consulting Group, Llc HRD200 offers over 200 specializations and training topics in organizational and human resource development. Mission: To serve as a single, integrated source of services for developing human capital in organizations, from a one-day seminar to a system-wide project Every client service agreement is developed using HRD200's proprietary Crystal Clear ContractingTM system, a proven method of more...
HR MacDonald Training and Development, Inc. HR MacDonald Training and Development specializes in workshops and training programs to create or improve productive relations between groups involved in joint ventures, strategic alliances, outsourcing arrangements, public-private partnerships and any other relationship involving internal or external partners. The workshops are of interest to business and project leaders and professionals in more...
Centre for Conflict Resolution International Ltd. Our company is focused on helping clients prevent, manage, and resolve workplace conflict. In addition to training, we provide intervention (mediation, negotiation, facilitation, coaching) and assessment services. We have a number of "off the shelf" training programs from intro level conflict resolution skills to advanced mediator training. We have also developed a training aid - a conflict more...
Alec Grimsley Alec is qualified in mediation, non-violent communication and the world-renowned skilled facilitator process. His study in the field of conflict resolution has taken him around the world, including studying under key professors from the Harvard Negotiation Project. He is a recognised affiliate of the Association of Business Psychologists and a member of the Professional Mediators Associationmore...
Training Works UK ...ing complaints. Successful telephone techniques. Handling difficult people and situations. Selling Skills. Basic selling skills. Advanced sales skills. Presentation skills. Field sales skills. Overcoming objections Writing effective sales letters From one day workshops to full development programs. Interactive courses. Professional training. Formal Qualifications available. Management more...
SCILs Global Training Network SCILs Global Training Network is a Global Partnership between ESCEM School of Business and Management (Accredited AACSB and EQUIS), The SCILs Executive Training (Member EFMD, and the IC-Agency (headquartered in Switzerland and Canada). With thousands of clients and partners around the globe, we provide training in the areas of Strategy, Change, Innovation and Leadership. With professional more...
Christine Donovan & Associates Former manager of the Disney University offers staff and leadership development, instructional design and customized training media, all focused toward creating an exceptional customer culture and reputation for our clients. A range of programs and services are offered including supervisory and leadership development; employee effectiveness; teambuilding; interpersonal skills training, and more...
Arcadia Alive Ltd We provide UK-wide in-house courses for conflict prevention, management and de-escalation in the workplace, including: - Conflict Management Skills - Personal Safety - Lone Worker Safety - Handling Conflict on the Phone. We will travel to any place in the UK and our daily rates are affordable and all-inclusive. Please enquire with us for a price quotation. more...
The Fruits of Labor, Inc. Cherry A. Collier, Ph.D. is the Chief Empowerment Officer, CEO of The Fruits of Labor, Inc. a global training and development firm specializing in maximizing human performance and organizational effectiveness. She has a solid and comprehensive educational background, along with a diverse career beginning as an educator and human performance improvement consultant, and later successfully more...
IgniteSpirit We provide training in the follow areas: Leadership and Management Skills Management & Supervisory Skills Interpersonal Skills Communication Skills Conflict Management Working as a High Performing Team Diversity Presentation Skills Dealing with Difficult People more...
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