Instructor Led Difficult People Training Classes in United States
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From Learning Technologies, Inc.
Meeting Effectiveness



...o explore what roles need to be filled, and how to manage difficult people in meetings (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real,
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From Training Connection
Communication Training
...Effective Business Communication (1 day)
2. Dealing with Difficult People (1 day)
3. Cross-Cultural Business Communication (1 day) - Onsite training only
4. Effective Presentations (1 day) - Onsite training only
5. Negotiation for Results (1 day)
Effective Business Communication ($295 2 AMC Movie Tickets )
http://www.trainingconnection.com or call 312.698.4475
Learning to
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From SuccessSystems, Inc.
Handling Conflict With Skill


All organizations experience conflicts and even minor conflicts can have a negative impact upon morale, communication, teamwork and productivity. Most people have a spontaneous response to conflict situations that only adds fuel to the fire! Learn new responses that will help you resolve conflict situations with win-win outcomes. You will learn how to identify quickly which of the 3 conflict roles
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Communicate Effectively With Practically Anyone!


Most people depend upon rapport happening accidentally and most have rapport only with a limited number of people. Learn how to create and maintain rapport with almost anyone in this practical and valuable seminar You will learn how to use "Blending" to make a connection quickly and how to recognize and match communication styles to assure effective, win-win interactions while building rapport and
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From Business Training Works, Inc.
Dealing with Difficult People
Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend.
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From SuccessSystems, Inc.
Respectful Relationships

This is the positive pro-active approach to eliminating inappropriate, disrespectful behavior in organizations! Often when organizations have problems with harassment, discriminatory behavior, rudeness, etc., they put everyone through the typical anti-sexual harrasment training (1-2 hours of quoting the law, looking at a video and being told to behave!). What a waste of time and money! No behavior
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From Boston University Corporate Education Center
Women's Institute for Managerial Excellence
In a rapidly changing and increasingly complex and diverse world, our "mental maps" are not always adequate to chart the territory through which we must travel. This seminar, designed and delivered by women, aims to provide not just an informational, but also a transformational learning experience.
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From Proven Training Solutions
Handling Employee Attitude Problems
Handle employee attitude problems, negativity, griping and complaining. Learn effective management and communications skills in this training in order to be a stronger supervisor with the difficult people and other problem causers at work.
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Overcoming Negativity in the Workplace
Identify and reduce the causes of negativity, distrust and poor morale at work. Handle complainers and whiners with more effective coaching and supervising techniques. Increase morale and motivation with improved management, people and business skills. Change bad attitudes and better deal with difficult people.
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From Hawk Associates
Customer Service Certificate
Successful businesses have one thing in common: they treat their customers well. Customers don t care what goes on behind employees only doors; they just want to be helped with what they need! All industries should require basic customer service skills as pre-requisite for employment.
This course is designed for incumbent workers who wish to improve their status; Job Seekers and Career
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From Kirk Miller & Associates, Inc.
Overcoming Negativity in the Workplace

Negativity is a style of thinking, and when it flourishes, organizations do not. It can lead to behaviors that reduce productivity, creativity, and effective problem-solving, and increase employee turnover.
The degree of negativity is largely determined by perceptions, beliefs, and the "inner dialogue" each of us brings to bear on our personal and professional undertakings. Organizations and
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From GHR Training Solutions
On Top of Stress
The workshop begins with an identification of the stress experienced by the participants.
Participants then learn and practice the techniques (i.e., Attitude, Self-Talk, Assertion and Coping with Change) needed to master stress (and the sadness, rage and/or anxiety often associated with it).
Various relaxation and energizing exercises are included throughout.
[NOTE: Such topics as Listening
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From Henderson Training
Handling Challenging Conversations
Handling Challenging Conversations - Working Through Conflict
Everyone knows that from time to time, we are required to have some difficult, challenging conversations with others. It goes with the territory. But let s be honest, most of us would rather not have those conversations. Most of us are good at avoiding or waiting until things are at a crisis point then the conversation does not go
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