Online Direct eLearning

Getting Results without Direct Authority Set of 4 Getting Results without Direct Authority: Set of 4  more...

Directing Others ...Directing Others As a manager, your role is not only to supervise, but also to lead, develop, and direct your employees both individually and collectively to accomplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and  more...

Delegating ...nd demanding responsibilities on your list. Trusting your direct reports and delegating some tasks to them is key to performing effectively as a manager and supports employee development. This course covers the best practices for planning delegation, including deciding what specific tasks to delegate, and identifying who you should delegate tasks to. Additionally, the course provides techniques  more...

Developing Your Direct Reports ...Direct Reports A main goal of managing is developing your direct reports. This involves not only coordinating their work in a way so your organization's business objectives are met, but also empowering them and providing opportunities for them to meet their own professional development objectives. This course provides an overview of the importance and benefits of developing your direct  more...

Confronting Difficult Employee Behavior ...ehavior As a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. It's your job to confront difficult behavior as early as possible to minimize the disruption. Whether they are blatant or less obvious, behavioral problems need to be addressed before they affect morale and productivity. If you ignore them,  more...

Treating Your Direct Reports Fairly ...Direct Reports Fairly Most of us are taught from a very young age to treat everyone fairly, but what does fairness mean in the business environment? Specifically, what role does fairness play when managing people? To be a fair manager, one must be committed to the principles of justice and responsibility, and maintain accountability in the exercise of authority and power. This course  more...

Becoming a Manager Responsibilities and Fears ...r the role. Taking some time to consider how you can best direct your current abilities toward the new task will be time well spent. It is inevitable that your co-workers' expectations of you will change. It may be hard for some of your former colleagues to accept your promotion. Your new fellow managers, who were once senior to you, may also take some time to adjust. Again, thinking  more...

Bloodborne Pathogen Awarenss ...employer can meet OSHA's requirement for trainees to have direct access to a qualified trainer by providing a telephone hotline. This course was developed with subject matter support provided by EnSafe Inc., a global professional services company focusing on engineering, environment, health and safety, and information technology. Learner objectives for this course are to: identify bloodborne  more...

Integrated Project Execution Monitoring and Control ... are many proven project management processes designed to direct, monitor, and control project work. For example, project baselines for schedule, cost, scope, and quality give the project manager firm foundation by which to monitor project work and upon which to base decisions. When problems arise, strategies for managing changes help get the project back in line. This course will equip project  more...

Getting Results without Direct Authority Reciprocity ...Direct Authority: Reciprocity One way to get results without authority is to leverage the law of reciprocity. For example, you help someone with a difficult analysis and that person in turn helps you put together a presentation. Or you support a colleague in a meeting, and later you get a key role in that colleague's project. For any trade to be successful, though, you need to know what  more...

Getting Results without Authority Persuasive Communication ...ou want to get results in situations where you don't have direct authority. To communicate persuasively, it's important to think from the other person's perspective. How and what you ask, and the sincerity of your concern for addressing the other person's interests, will help smooth the way to getting the results you need. This course presents strategies for communicating persuasively when you  more...

Getting Results without Direct Authority Influencing Your Boss ...Direct Authority: Influencing Your Boss The idea that you can influence your boss may seem at odds with a traditional view of the boss-employee relationship. But you know best how you want to be managed to reach your goals, and if you focus on building a partnership with your boss, you will find that you have more influence than you think. In this course, you'll learn how to build  more...

Business Grammar The Mechanics of Writing Business Grammar: The Mechanics of Writing As you sit down to write your business messages, do you ever find yourself wondering whether a word should be capitalized or abbreviated? Or whether you should spell out a number rather than use a figure? Knowing the correct way to abbreviate, capitalize, and express numbers in your business messages goes a long way in helping you to present  more...

Illegal Insider Trading Simulation Illegal Insider Trading Simulation You're a computer support specialist for GenTronic Labs, a publicly-traded, cutting-edge biotechnology company that has several promising new drugs in various stages of development. You own GenTronic Labs stock shares that you bought through an employee stock purchase plan. One day, your coworker and friend, Clay Lennon, tells you that in a few days, the  more...

Workplace Diversity Awareness Simulation ...ity hiring practices and labor policies, it has failed to directly address the issues of diversity and inclusiveness within its corporate culture. With the company fast approaching a crucial juncture in its growth and expansion, the CEO has instructed you to begin introducing the concept of inclusiveness through a diversity initiative. This simulation contains links to the following course:  more...

Facilitating Difficult Situations ...tion from taking over? What is the best means of handling direct challenges to you or the group? What do you do when you know someone is deliberately trying to derail your meeting and/or success? What is the best way to clear the air when there is tension? Welcome to the tough stuff in facilitation. In this course you will learn to recognize and deal with the most difficult aspects of  more...

Building Positive Support for Change ...stems, functions, or services most likely translates into direct improvements for the employee too. But employees cannot support change and recognize its benefits without first understanding how it impacts their tasks, processes, or roles. Employees and people in general empowered with knowledge, understanding, and a clear vision of the future state will not only welcome change, but embrace it.  more...

Dealing with Resistance to Change ...ive. While managers may be tempted to deal with behaviors directly, rather than tackling symptoms of resistance to change, managers must deal with the source of those symptoms. They must first understand the mixture of emotions and thoughts that come with change, identify the underlying causes of employee resistance, and then use techniques to address those root causes. When the root causes are  more...

Strategic Planning Strategic Planning Selling high-value contracts is fiercely competitive, with buyers setting stringent criteria by which to judge prospective key suppliers. Success at this level requires knowledge of these criteria and an awareness of what will be required to ensure that your proposition is viewed most favorably. Using "stripped down" project management techniques, this course outlines the  more...

Managing Workplace Harassment Complaints Simulation Managing Workplace Harassment Complaints: Simulation You're the general manager of a corporately owned branch of Pennywise Rental Car, one of the largest car rental companies in the world. The company has provided you with workplace harassment training for managers. All of the employees at this particular Pennywise location report to you. When one of the rental agents, Violet Pham, comes to  more...

Dealing With Sexual Harassment Simulation Dealing With Sexual Harassment : Simulation You're a junior underwriter at HWCK Insurance Company. The company has over 20,000 employees, and you began working there just ten months ago. Sexual harassment training was an element of your new employee orientation. Your boss, the life underwriting manager, has always been nice to you, but lately has begun complimenting your appearance in ways  more...

Receiving Feedback and Criticism ...eedback effectively, whether from someone in authority, a direct report, or a peer. Doing so allows you to better understand your colleagues' concerns, calm potentially heated exchanges, and solve issues efficiently. This course starts by exploring the reactions that typically occur when a person receives corrective feedback or criticism. You will also learn an approach that you can use to help  more...

Using Feedback to Improve Team Performance ... to receiving feedback. It's far better to hear the truth directly than to assume your performance is the best it can be. In this course, you'll learn how to deliver feedback to other members of your team using a direct, honest, and assertive style that strives to eliminate uncertainty. You'll also learn techniques to help you receive and process feedback provided by other team members.  more...

Performance Appraisal Essentials 360-Degree Appraisals Performance Appraisal Essentials: 360-Degree Appraisals By gathering information from many different people, a 360-degree appraisal gives a complete portrait of behavior on the job one that looks at people from multiple perspectives. This type of appraisal incorporates feedback from peers, managers, customers, and direct reports, as well as from the appraisee. And when feedback from all  more...

Performance Appraisal Essentials Conducting Traditional Appraisals ...n reinforce outstanding performance, as well as help your direct reports improve below average performance. This increases productivity and helps you build better relationships with your team. To increase your comfort level with conducting appraisals, you should try to become familiar with the areas to be covered during the actual meeting and with skills and techniques for addressing the  more...

Managing Enterprise Content with MOSS 2007 ...t, collaboration and communications capabilities and is a direct upgrade to Microsoft SharePoint Portal Server 2003. This course provides an overview of Microsoft Office SharePoint Server 2007 and describes the principal features employed when managing enterprise content including document policies, managing records, and creating and deploying web content. This course is one of a series in the  more...

CompTIA Network 2009 Network Protocols ...icate with other designer's products without the need for direct collaboration between them. In this course, the OSI model is explained as is a wide range of protocols, including those that are part of the TCP/IP suite of protocols. The protocols are the foundation of networking and without them there would be no network and no Internet. This course maps to CompTIA's Network (2009) exam  more...

First Time Manager Meeting Expectations ...o need to understand the different expectations that your direct reports, your peers, and your boss have of you, and how to balance these effectively. It's also vital to build a strong relationship with your manager so you get the support you need to meet expectations. This course covers how to meet organizational expectations as a first-time manager, as well as how to balance conflicting  more...

Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks ...lead to loss of productivity, loss of reputation, or even direct loss of revenue. To maximize the availability of the network, while at the same time controlling the associated costs, it is important to plan network maintenance processes and procedures carefully. In this course, the tasks that network engineers perform for maintaining large and complex networks are identified. The  more...

EMC Storage Products EMC Storage Products EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001) EMC storage products provide the means to allow business to increase their efficiency, while decreasing their long-term overhead. This course examines the EMC CLARiiON, EMC Symmetrix, the Direct Matrix architecture, the Navisphere Manager GUI, EMC Celerra, EMC Connectrix,  more...

Caring About Your Direct Reports ...Direct Reports Overview/Description To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. It's important to remember that the people who work for you have hopes, goals, and aspirations as well as fears, anxieties, and doubts. To have good relationships with your direct reports, you need to recognize their  more...

Customer Driven Process Improvement Basic Framework ...cessful than those that don't. Customer feedback, whether direct or indirect, gives an organization an opportunity to analyze its operations and processes to find ways to satisfy customers better and to develop a competitive advantage. This course describes these and other benefits and outlines a six-step framework for customer-focused improvement activities, which include identifying customer  more...

Customer-Focused Interaction Customer-Focused Interaction Having positive interactions with your customers is one of the most effective ways to ensure you're providing excellent customer service. However, customers expectations have evolved over time, and so too have customer service strategies. Many organizations are improving their customer relationships and customer satisfaction levels by moving beyond traditional  more...

Cisco CVOICE 8 0 Introduction to Voice Gateways Cisco CVOICE 8.0: Introduction to Voice Gateways Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Cisco voice gateway relays high quality voice and fax traffic across an IP network. This course describes the operational modes of a voice gateway and how it fits in the Cisco Unified Communications architecture. It explains the  more...

Cisco IUWNE 1 0 Wireless Antennae Spread Spectrum Technologies ...rse also explains spread spectrum technologies, including Direct Sequence Spread Spectrum (DSSS) and orthogonal frequency-division multiplexing (OFDM), as well as the various modulation types used with each. In addition, the issues linked to channel overlaps and channel reuse are explored. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam  more...

Oracle Database 11g Optimizer Statistics Hints Cursor Sharing Oracle Database 11g: Optimizer Statistics, Hints & Cursor Sharing Oracle Optimizer statistics describe details about the database and the objects in the database and are used by the query optimizer to select the best execution plan for each SQL statement. This course covers gathering optimizer and system statistics, setting statistic preferences, using dynamic sampling, and manipulating  more...

Oracle Database 11g R2 Installation Oracle Restart ... also outlines how to install Oracle Database 11g, enable direct NFS, using online patching, and use Oracle Restart to manage the components. It is one of a series of courses in the SkillSoft learning path that covers the objectives for the Oracle exam 1Z0-050 Oracle Database 11g: New Features for Administrators, which is an upgrade path for the Oracle Database 10g Administrator Certified  more...

HR as Business Partner Managing Talent for Organizational Success ... This course covers ways in which transformational HR can direct all its talent management processes toward driving performance and achieving high-level business goals. In transformational HR, talent management must be flexible, tailored to the business strategy, entrenched in the organizational culture, and integrated across HR processes and functions. It should also be based on evidence and  more...

ABC+D Principles of Healing ...d the principles of healing: Activate, Build, Cleanse and Direct Aids. Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific  more...

So You Want to be a Technical Writer! ...are well-suited to life as a technical writer and whether direct employment, freelancing, or contract technical writing are good options for you. ? what attributes and skills you currently possess and which ones you need to develop to be marketable. ? what jobs and salaries are available in your area or in a region you wish to work. As a final project, students will create a marketing plan to  more...

Legal Research and Writing ...portunity to sharpen their analytical and writing skills. Direct communication occurs between students and instructor through the classroom setting, e-mail, message board, chat rooms, or phone. Attendance at the live chat is not mandatory, but it has been found to be enjoyable by the students and a great way to interact with the professor and classmates.POLICIES AND PROCEDURES: Exams and  more...

Applying Leadership Basics Course description -- Applying Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation,  more...

Pharmacy Technician Career Training Program ... Pharmacy Technician, you will assist the Pharmacist with direct and indirect patient care and assist in the day-to-day operations required to run a pharmacy. Depending on your practice setting, you may fill prescriptions, compound IV`s, compound creams and ointments, assist patients with their medical needs, correspond with physicians and nursing staff to assist with patient care, maintain  more...

How to Join the Ranks of the Self-Employed in 6 Weeks Learn how to join the ranks of the self-employed by starting and running a business in 6 weeks. This course is designed specifically for individuals who desire to start and run their own business. The purpose is to teach people how to balance home and work (especially for those who start a business out of their home), determine office location, how to look and feel professional, how to setup the  more...

How to Ask The Right Questions To Maximize Influence And Minimize Objections ...using preplanned and deliberate questions, you can better direct your answers to show a customer how your product or service is the best fit for them. Your customer has previous buying experiences where he or she has formed doubts and concerns. Concerns orobjections are natural in sales. Be ready to recognize objections and allow them to be a way for you to demonstrate how what you have to  more...

Better Public Speaking- A Low Stress Approach ...ing the text and applying those ideas in an immediate and direct way. You?ll create sound files on a weekly basis to send to your instructor and will receive back, practical critiques and useful comments for each file you send. The sound files can be created on any computer and from a program every computer has in the Accessories section of the program list. You?ll send using your existing  more...

Job-Seekers Workshop: 10 steps to a new beginning ...ind potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways to contact employers, gives tips on preparing for an interview, such as considering answers for questions that may be asked, gives advice on conduct during the interview,  more...

Bloodborne Pathogens ...ing an email system to answer questions is NOT considered direct access to a qualified trainer. If the qualified trainer is available through an interactive on-line exchange or via phone communication whenever a question arises, this is considered acceptable.Who Should Take This Course: -Persons who are exposed to blood and other potentially infectious materials (OPIM) while performing their  more...

Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing ...ing an email system to answer questions is NOT considered direct access to a qualified trainer. If the qualified trainer is available through an interactive on-line exchange or via phone communication whenever a question arises, this is considered acceptable. This training course complies with the requirement by having an online chat (AOL screen name: eduwhere) available at 1 pm - 5 pm every  more...

Build a Powerful Branding Strategy--Instructor-Led ...se. The manner in which you manage your brand will have a direct impact on your revenues. For consumer market companies, brands that are properly managed typically account for 50 to 80 percent of a business`s revenues. For industrial markets companies, brands that are responsibly managed usually account for 10 to 30 percent of a company`s net worth. As you complete the assignments in this  more...

Build a Powerful Branding Strategy--Self-Directed ... of enrollment. Build a Powerful Branding Strategy--Self-Directed A Trump U Course In this course, you`ll learn how to build and maintain what is likely to be the most powerful asset your organization will ever have: your brand. It doesn`t matter whether you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a direct  more...

Listening Skills for the Workplace .... The studies demonstrate that: Schools devote too little direct instruction in to listening as part of their language arts curricula even though it is a basic skill required of all employees in the workplace. (U.S. Dept. of Labor, What Work Requires of Schools (1991) Ineffective listening throughout organizational structures results in low morale, high absenteeism and turnover, low  more...

Managing in a Global Business Environment Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic  more...

Leadership Development for Technical Professionals ...direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as facilitation  more...

Why Customer Driven ...s on service through company web sites that put them into direct contact with customers. Customer satisfaction--and quality--is quickly becoming the value-added feature that can make or break a product or a company.To satisfy customers and give them the quality they want, you need to look at how services and products are viewed by customers. This means asking customers what they want and then  more...

Customer Service Agent Skills Simulation ... Domestic Appliances (KDA) is a national manufacturer and direct seller of household devices, offering a line of products that ranges from toasters to central-air conditioning units. Post-sales support is critical to their operation, and KDA prides itself on superior customer service. For the duration of this simulation, the learner will assume the role of customer service agent generalist in  more...

Managing Sexual Harassment Problems Simulation ...one of them, Shelly Jones, tells you that another of your direct reports, Damon Beasley, has been sexually harassing her, you will need to take action to deal with the situation. This simulation is based on the SkillSoft course "Supervisor & Manager Sexual Harassment Awareness" (lch_01_a02_lc_enus). Note that the intent of this simulation is to illustrate ways of responding to sexually  more...

Communication Business Etiquette How's it going? Is this an appropriate greeting in today's corporate workplace? How about telephone use? Is it always necessary to return phone calls? If so, how soon should you do it? Is e-mail the method of choice for communicating all your ideas, or is another way better? How important is your tone of voice when dealing with a customer? All these questions are a matter of etiquette. How you  more...

Workplace Communication Skills Poor communication is often blamed for discord, errors, and misunderstandings in the workplace. In fact, and more correctly, poor communication of intent causes these problems. They occur when people are unwilling to say exactly what they mean, or what they want. They also occur when there is a reluctance or an inability to get clarification of another person's intent. These situations can be  more...

Emotionally Intelligent Leadership Putting emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in  more...

The Dynamics of Interacting ...h a statement, John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience, would you agree that interacting with others is connected to success? Think of a time when you got the results that you wanted. Can you also recall the quality of your interaction in that particular situation? How might your results be connected to  more...

The Impact of Culture on Communication Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden.Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...ategy to organizational business goals, and pointers that direct translating the strategy into an action plan. Learn To To identify ways in which an organization's human assets contribute to its competitive advantage. To identify key aspects of e-learning. To identify ways organizations benefit from  more...

Essentials of Business Law The Legal Environment ...ting to businesses, as well as tort duties, vicarious and direct liabilities, and the elements of an effective corporate compliance program. Learn To Demonstrate an understanding of the classifications of law. Demonstrate an understanding of civil procedures. Demonstrate an understanding of the court system.  more...

Visual InterDev 6 0 Accessing Remote Data ...O code to retrieve data from a table by using the Execute Direct model. Write the ADO code to retrieve data from a table by using the Prepare and Execute model. Write the ADO code to retrieve data from a table by using the Stored Procedure model. Create a membership site in ASP by using ADO. Write the code to retrieve data from a table by using a server-side cursor. Write the code to  more...

Oracle Database Administration Workshop I Part 2 Oracle Database 10g is the first database designed for enterprise grid computing, the most flexible and cost-effective way to manage enterprise information. This course covers salient aspects of Oracle Database 10g such as user and data management. The basic aspects of database management such as database integrity constraints, transferring data, and defining tables and schemas has been discussed  more...

Networking Technologies Series TCP IP Protocols Course Overview This course is the second in a three-part series on Transmission Control Protocol/Internet Protocol (TCP/IP). Participants will learn about Internet, Transport Layer, Gateway, Routing, and Application Layer Protocols. L earn To: Identify the features, functions and structure of the three TCP/IP protocols: Internet Protocol (IP), Internet Control Message Protocol  more...

SAP R 3 CO Cost Object Controlling ...es the relevant menus and screens. The course shows where direct costs and overheads are entered and covers aspects of bills of materials and routings. The steps involved in processing an order as well as the associated phases of preliminary costing, simultaneous costing and final costing are also covered. The course gives employees, working within internal accounting , the essential skills to  more...

Oracle SQL Specifics Retrieving and Formatting Data ...e tables. Use an outer join to return records without a direct match. Identify the features of the SQL*Plus environment. Log in to SQL*Plus. Use the DESCRIBE command to display the structure of a table. Match SQL*Plus editing commands to their descriptions. Match SQL*Plus file commands to their descriptions. Unit 3: Implementing Functions Duration: 1 Hour(s) Identify  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student will use Oracle tools to diagnose and resolve contention, given the possible causes of contention. Finally, the participants will be introduced to the features of Oracle Expert, create a tuning session, gather, view and edit the input data, analyze the  more...

Site Server 3 0 Implementation - Part 3 ...gs to their defaults. Perform the steps to configure the Direct Mailer to send updated briefs. Perform the steps to send Direct Mailings. Match Knowledge Manager database tables with their descriptions. Unit 3: Web Site Usage and Content Duration: 2 Hour(s) Match the Analysis tools with their functions. Select the type of information a Web server can store in a log file.  more...

Building an E-Commerce Business Case ... (1 - 2 hours) Identify the features of the virtual direct sales model. Identify the role of intermediaries. Identify online distribution methods. Identify the features and benefits of online account management. Identify the features of an online customer services framework. Identify the features of an online technical support framework. Unit 3: Online Customer  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ...ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student will use Oracle tools to diagnose and resolve contention, given the possible causes of contention. Finally, the participants will be introduced to the features of Oracle Expert, create a tuning session, gather, view and edit the input data, analyze the  more...

Oracle9i Database Admin Manage Data Storage ...ng Oracle SQL*Plus Worksheet. • Load data by using direct-load inserts, identify the concepts associated with SQL*Loader, and use SQL*Loader to load data into tables. • Identify the uses of the export and import utilities, the export modes, and the export paths. • Reorganize data using export and import, identify the features and process of transportable tablespaces and the  more...

Oracle9i Database Admin Set Up Oracle Net Services ...ity features of Oracle Net Services. • Identify the directory services features of Oracle Net Services. • Identify the scalability features of Oracle Net Services. • Identify the security features of Oracle Net Services. • Identify the accessibility features of Oracle Net Services. • Sequence the steps required for a client to establish a connection to an Oracle  more...

SAP R 3 PP Production Order ...nical and administrative departments. This course is also directed to support controlling, manufacturing planning, job preparation and other areas of production logistics. There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, UK  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...ction Wizard options that can be selected when creating a direct cable connection to another computer in Windows XP Professional. Audience The intended audience for this course includes IT professionals that are new to the Windows XP environment, and involved in providing help desk support for Windows XP Professional desktops. They also provide support for the Windows XP family of products,  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...ction Wizard options that can be selected when creating a direct cable connection to another computer in Windows XP Professional. Audience The intended audience for this course includes IT professionals that are new to the Windows XP environment, and involved in providing help desk support for Windows XP Professional desktops. They also provide support for the Windows XP family of products,  more...

Windows Server 2003 Planning Active Directory Part 3 ...g, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about the placement of domain controllers and managing operations masters in Active Directory. Managing Active Directory, including defragmenting, backup and restore, and monitoring, is also covered. Learn To To identify features and functions of a global  more...

Windows 2000 Implementing Security Part 5 ...e computing environments that use Windows 2000 and Active Directory(r). Operating systems on client computers might include Windows NT(r) Workstation 4.0, Windows 2000 Professional, and Windows XP Professional. Candidates have a minimum of one year's experience in implementing and administering security and network infrastructures. Deployment Options e-Learning Accreditation  more...

Understanding Wireless Sol Part 1 Wireless Fund WPANs The first course in the Understanding Wireless Solutions curriculum begins by introducing the learner to the fundamental concepts of radio: history or radio, basics of electromagnetism and signals, the organization of channels and radio frequencies, and radio standards and regulatory bodies. The course then focuses on the first of the three radio network types (WPAN, WWLANs, and WWANs) - WPANs -  more...

Implementing Wireless LANs Part 1 Concepts Technologies ...m (FHSS). Identify features of the Direct Sequence Spread Spectrum (DSSS). Distinguish between the Frequency Hopping Spread Spectrum (FHSS) and the Direct Sequence Spread Spectrum (DSSS). Unit 2: WLAN Industry Standards (1.5 - 2 hours) Identify functions of the Institute of Electrical and Electronics Engineers (IEEE)  more...

Implementing Wireless LANs Part 2 Components Configuration ... To identify considerations for direct cable connections to a Cisco Aironet 1200. To identify the Cisco Aironet 1200 management interfaces used to configure access points (APs). To match Internet Operating System (IOS) command-line interface (CLI) command modes with their descriptions. Audience Experienced  more...

Project Management Project Integration Management ...ng a Successful Project Identify the inputs used to direct and manage project execution. Identify the tools and techniques used to direct and manage project execution. Identify the tools and techniques used to monitor and control project work. Identify the outputs of monitoring and controlling project work. Unit 4: Integrating Change and Closing a Project Identify the  more...

Brand Management Building Brand Equity ...e brand identity. Identify how direct and indirect distribution channels can influence brand equity. Select promotional options that can impact brand equity. Use appropriate marketing mix components to build brand equity. Identify the stages for developing brand equity. Audience The  more...

Oracle8 Database Administration - Manage Data ...data into tables with their functions. Perform a serial direct-load insert by using the APPEND hint in Oracle SQL Worksheet. Perform parallel direct-load inserts by using the PARALLEL hint. Identify the features of SQL*Loader. Match the input files used by SQL*Loader with their purposes. Match the output files used by SQL*Loader with their purposes. Identify the differences between  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...ith the Export utility. Identify the characteristics of Direct-Path export and invoke Direct-Path export. Identify the characteristics of Direct Path Export. Invoke direct path export by using the command line interface. Identify the uses of the Import utility for recovery. Identify the functions of the modes available in the Import utility. Identify the modes available in the  more...

Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure ... Identify the requirements for setting up a server for a direct dial-up connection. Identify the requirements for setting up a server for a network dial-up connection. Identify the requirements for setting up a server for passthru access. Identify the requirements for setting up a server for Internet access. Identify the type of remote access connection that should be selected for the  more...

Achieving Success Without Authority Personal Accountability ...ibility. Differentiate between direct and indirect accountability. Differentiate between influence and manipulation. Audience This series is aimed at all employees in supervisory or management positions, or otherwise. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...

Commerce Server 2000 Design Impl Part 4 Ad Campaigns Websites ...e part series that teaches how to build ad, discount, and direct mail campaigns. It provides basic coverage of what packaging is, how it works, and when and why the learner will want to package their Commerce Server Web sites. Topics that teach how to manage user accounts and managing orders are also covered. Learn To: o Identify features of Commerce Server 2000 campaigns. o Identify  more...

PhotoShop 7 Advanced ...ith their functions. a To distinguish between the Direct Selection and Path Selection tools in Adobe Photoshop 7.0. Audience The audience consists of graphic designers, artists, photographers, and Web developers that are involved in re-touching photographs, manipulating images, and creating original artwork. The audience may also be involved in creating graphics for the Web. No  more...

Advanced Business Comm Enhancing the Comm Message The Advanced Business Communications: Effective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity,  more...

Frontline Leadership Positively Influencing Workplace Culture ...t the end of this unit, you will meet with Jessica Stone, Director of Corporate Sales, and Roger McAlister, Product Marketing Manager, for Preventia Security Systems. Preventia is a subsidiary of Icon's Consumer Products and Services division in Chicago, which provides high-end intrusion detection, access management, and emergency response systems for corporate facilities. Its creed of  more...

Organizational Behavior Organizational Group Dynamics ... the decision-making process. Direct political behavior by helping an employee set attainable goals. Identify traits and behaviors that define a leader. Audience Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their organization. Deployment Options e-Learning  more...

Windows Server 2003 Planning Active Directory Part 1 ...g, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course introduces the Active Directory directory service infrastructure, forest and domain structure, and the concepts and sills necessary to implement an organizational unit structure. Finally, this course covers implementing user, group, and computer accounts. Learn To To  more...

Windows Server 2003 Planning Active Directory Part 1 ...g, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course introduces the Active Directory directory service infrastructure, forest and domain structure, and the concepts and sills necessary to implement an organizational unit structure. Finally, this course covers implementing user, group, and computer accounts. Learn To To  more...

Windows Server 2003 Planning Active Directory Part 2 ...g, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about Group Policy strategy, including deploying software by using Group Policy. Implementing sites to manage replication is also taught. Learn To To identify features of GPOs. To identify features of the GPO Management console.  more...

Windows Server 2003 Planning Active Directory Part 2 ...g, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about Group Policy strategy, including deploying software by using Group Policy. Implementing sites to manage replication is also taught. Learn To To identify features of GPOs. To identify features of the GPO Management console.  more...

Windows Server 2003 Planning Active Directory Part 3 ...g, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about the placement of domain controllers and managing operations masters in Active Directory. Managing Active Directory, including defragmenting, backup and restore, and monitoring, is also covered. Learn To To identify features and functions of a global  more...

E-Learning Essentials Pt 1 - E-Learning and Successful Strategy This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy in  more...

Continuous Improvement to Systems and Processes Although it may sound like an exhausting and neverending struggle, continuous improvement is actually about instituting processes and work practices that will direct the evolution of your organisation.  more...