Online Director eLearning - Training Resources
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From Online Training Directory
The Art of Active Listening
...ner. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award
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...ner. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award
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Safety Director Program (OSHA Emphasis)
...is course is aimed at new or inexperienced company safety directors. The course will help those safety directors master the essentials. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period. It is always a best practice to take your time and make sure that you understand each lesson in full detail.
The
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...is course is aimed at new or inexperienced company safety directors. The course will help those safety directors master the essentials. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period. It is always a best practice to take your time and make sure that you understand each lesson in full detail.
The
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SalesPlus
...ner. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award
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...ner. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award
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Customer Service Plus
...ner. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award
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...ner. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award
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From 123-CBT Computer Based Training
Working for Your Inner Boss Personal Accountability
...y every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails,
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Working for Your Inner Boss Personal Accountability
...y every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails,
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Brand Management Integrated Marketing
...on, you will meet with Susan Darnell, the newly appointed Director of Online Commerce, to brief her on the integrated branding strategy the company implemented three years ago. Happy Hill is preparing to expand into online commerce, and it is important that it fit into the integrated branding scheme of the company. As the Director of Marketing, you must explain the steps you took to create an
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...on, you will meet with Susan Darnell, the newly appointed Director of Online Commerce, to brief her on the integrated branding strategy the company implemented three years ago. Happy Hill is preparing to expand into online commerce, and it is important that it fit into the integrated branding scheme of the company. As the Director of Marketing, you must explain the steps you took to create an
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Professional Selling Over the Phone Prospecting
..., and you are meeting with Roger McAlister, Icon a a s Director of Sales, to discuss ways of generating telesales prospects. As the final element of your interviewing process, Ron will be testing your knowledge of both finding telesales prospects and the appropriate information to leave on a prospect a a s voice mail. If you successfully evaluate the questions and scenarios he presents,
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..., and you are meeting with Roger McAlister, Icon a a s Director of Sales, to discuss ways of generating telesales prospects. As the final element of your interviewing process, Ron will be testing your knowledge of both finding telesales prospects and the appropriate information to leave on a prospect a a s voice mail. If you successfully evaluate the questions and scenarios he presents,
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Sales Management Building a Championship Sales Team
...first experience interviewing a candidate, Drew Canfield, Director of Sales, will sit in on the interview. You will need to prepare for the interview with Diane by creating lead questions and reviewing her resume. Then you need to follow the steps for conducting the interview. Unit 2: Building Sales Team Unity (0.5 - 1 hour) Sequence the steps for building
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...first experience interviewing a candidate, Drew Canfield, Director of Sales, will sit in on the interview. You will need to prepare for the interview with Diane by creating lead questions and reviewing her resume. Then you need to follow the steps for conducting the interview. Unit 2: Building Sales Team Unity (0.5 - 1 hour) Sequence the steps for building
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Consulting Skills Building Consulting Relationships
...es is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Determining Consulting
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...es is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Determining Consulting
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Strategic Management Establishing Strategic Focus
... In this simulation, you will meet with Kelly Landry, the Director of Strategic Marketing at Icon. Kelly will ask you a number of questions in order to test your knowledge of strategic management terms and definitions. Your answers to this series of questions will help gauge your knowledge of strategic management. Through her questions and your answers, you will gain a better understanding of
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... In this simulation, you will meet with Kelly Landry, the Director of Strategic Marketing at Icon. Kelly will ask you a number of questions in order to test your knowledge of strategic management terms and definitions. Your answers to this series of questions will help gauge your knowledge of strategic management. Through her questions and your answers, you will gain a better understanding of
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Strategic Management Developing a Successful Process
...mes Cahill, Icon's President, and Roger McAlister, Icon's Director of Operations, to secure it's acceptance. Your team, consisting of Robin Carlson, a Quality Assurance Technician, Ronald Spear, Marketing Manager, and Deborah Cowen, Director of Finance, has put a great deal of work into this plan, and its acceptance is essential. As a team, you must address all questions and concerns and apply
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...mes Cahill, Icon's President, and Roger McAlister, Icon's Director of Operations, to secure it's acceptance. Your team, consisting of Robin Carlson, a Quality Assurance Technician, Ronald Spear, Marketing Manager, and Deborah Cowen, Director of Finance, has put a great deal of work into this plan, and its acceptance is essential. As a team, you must address all questions and concerns and apply
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Quality Management The Quality Management Process
...et with John Cunningham, Icon a a s Quality Management Director, to go over some of the fundamentals of quality management. John will give you scenarios that cover a wide range of quality management issues, ranging from daily quality management to variation in processes, so be prepared to demonstrate your knowledge. Unit 2: The Costs of Quality (0.5 - 1 hour)
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...et with John Cunningham, Icon a a s Quality Management Director, to go over some of the fundamentals of quality management. John will give you scenarios that cover a wide range of quality management issues, ranging from daily quality management to variation in processes, so be prepared to demonstrate your knowledge. Unit 2: The Costs of Quality (0.5 - 1 hour)
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Competitive Intelligence Analysis Dissemination
Competitive Intelligence: Analysis and Dissemination offers the student an overview of the competitive intelligence (CI) process and how to analyze and distribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI
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Competitive Intelligence: Analysis and Dissemination offers the student an overview of the competitive intelligence (CI) process and how to analyze and distribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI
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Managing Business Risk Developing a Risk Management Plan
... The target audience for this program is Team Leaders, Directors, and Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Evolution of Risk Management (0.5 - 1 hour) Identify the differences between
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... The target audience for this program is Team Leaders, Directors, and Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Evolution of Risk Management (0.5 - 1 hour) Identify the differences between
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Principles of Marketing Fundamentals of Marketing
...simulation, you will meet with Dean Kramer, the Marketing Director of Icon's Office Supply product group. Dean will discuss marketing terms, including a SWOT analysis, and how they are implemented in his product group. Throughout your conversation, Dean will ask you questions to test your understanding of the concepts discussed. Unit 2: Four P's of Marketing (0.5 - 1 hour)
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...simulation, you will meet with Dean Kramer, the Marketing Director of Icon's Office Supply product group. Dean will discuss marketing terms, including a SWOT analysis, and how they are implemented in his product group. Throughout your conversation, Dean will ask you questions to test your understanding of the concepts discussed. Unit 2: Four P's of Marketing (0.5 - 1 hour)
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Quality Management Business Process Improvement
...p process improvement initiatives, it is your job as a QA Director to train Caroline and Linda in how to establish process improvement teams. Unit 2: Developing a Path for Change (0.5 - 1 hour) Identify the qualifications needed in a process manager. Identify the responsibilities of a process manager. Identify the steps
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...p process improvement initiatives, it is your job as a QA Director to train Caroline and Linda in how to establish process improvement teams. Unit 2: Developing a Path for Change (0.5 - 1 hour) Identify the qualifications needed in a process manager. Identify the responsibilities of a process manager. Identify the steps
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Windows 2000 Planning Implementing Active Directories - Part 1
...ssary to plan and implement Microsoft Windows 2000 Active Directory in an enterprise environment. At the completion of this course, students will learn to identify the key features and components of Active Directory; identify the physical structure and security features of Active Directory; locate the information you need to document an existing DNS structure; design the first Active Directory
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...ssary to plan and implement Microsoft Windows 2000 Active Directory in an enterprise environment. At the completion of this course, students will learn to identify the key features and components of Active Directory; identify the physical structure and security features of Active Directory; locate the information you need to document an existing DNS structure; design the first Active Directory
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Business Code of Conduct Sarbanes Oxley Act
...ify important areas covered by Sarbanes-Oxley. Identify director independence requirements. Identify responsibilities of audit, nominating, and compensation committees. Audience: Employees within a finance department, managers, and executives throughout an organization. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits HRCI credits: 1 Hour Language
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...ify important areas covered by Sarbanes-Oxley. Identify director independence requirements. Identify responsibilities of audit, nominating, and compensation committees. Audience: Employees within a finance department, managers, and executives throughout an organization. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits HRCI credits: 1 Hour Language
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International Business Essentials Succeeding as a Global Manager
...In the simulation at the end of this unit, you act as the Director of Human Resources for Icon's Financial Services Division. You have been charged with the task of filling a new marketing management position in Frankfurt, Germany. In your first meeting, you will discuss the qualities a global manager should possess with Caroline Harris, the Director of Marketing, and Ronald Spear, a Marketing
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...In the simulation at the end of this unit, you act as the Director of Human Resources for Icon's Financial Services Division. You have been charged with the task of filling a new marketing management position in Frankfurt, Germany. In your first meeting, you will discuss the qualities a global manager should possess with Caroline Harris, the Director of Marketing, and Ronald Spear, a Marketing
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Time Management Planning Your Day
...this simulation, you will meet with Bruce Madison, Icon's Director of Information Services. Through his questions and your answers, you will learn about how to use technology to save time and the guidelines for making good decisions about technology. Also, you will learn how to use computers to help manage your time, and what guidelines you should follow to not waste time on the telephone.
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...this simulation, you will meet with Bruce Madison, Icon's Director of Information Services. Through his questions and your answers, you will learn about how to use technology to save time and the guidelines for making good decisions about technology. Also, you will learn how to use computers to help manage your time, and what guidelines you should follow to not waste time on the telephone.
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Career Development Excelling in Your Career
Career Development: Excelling in Your Career offers the student an overview of how to excel at work, market personal skills, and stay competitive in his or her career. The program covers in detail the guidelines to maintain productivity, steps to develop self-discipline, steps to develop an effective professional image, the advantages and disadvantages of self-study and formal education, and the
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Career Development: Excelling in Your Career offers the student an overview of how to excel at work, market personal skills, and stay competitive in his or her career. The program covers in detail the guidelines to maintain productivity, steps to develop self-discipline, steps to develop an effective professional image, the advantages and disadvantages of self-study and formal education, and the
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Moving from Technical Professional to Mgr Series Getting Started
...ur management skills. Simulation Overview: You are the Director of Development at Icon International. You are co-chairing a three-month review of Junior IT Manager, Matt Green with Katherine Cavanaugh, Senior IT Manager. You are concerned that Matt's team won't meet the IT departmental quarterly target of developing new software for the development team. Matt has mentioned privately to you
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...ur management skills. Simulation Overview: You are the Director of Development at Icon International. You are co-chairing a three-month review of Junior IT Manager, Matt Green with Katherine Cavanaugh, Senior IT Manager. You are concerned that Matt's team won't meet the IT departmental quarterly target of developing new software for the development team. Matt has mentioned privately to you
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Creativity Innovation Increasing Personal Creativity
...imulation, you will be meeting with Robin Carlson, Icon's Director of Existing Account Sales. Robin has been labeled a top performer at Icon, and she is considered by many to be one of the most creative employees in her division. Through a series of questions and Robin's answers, you will learn about how you can follow steps to mentally prepare to be creative, how to increase you creativity,
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...imulation, you will be meeting with Robin Carlson, Icon's Director of Existing Account Sales. Robin has been labeled a top performer at Icon, and she is considered by many to be one of the most creative employees in her division. Through a series of questions and Robin's answers, you will learn about how you can follow steps to mentally prepare to be creative, how to increase you creativity,
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Business Finance Risk Analysis
Business Finance: Risk Analysis offers the student an overview of the information required to identify, calculate, and assess both individual investments and investment portfolios. The program details types of risks associated with investments, gives equations used to calculate risk, and provides information about how to assess the results of the equations. Learn To •
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Business Finance: Risk Analysis offers the student an overview of the information required to identify, calculate, and assess both individual investments and investment portfolios. The program details types of risks associated with investments, gives equations used to calculate risk, and provides information about how to assess the results of the equations. Learn To •
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Business Finance Time Value of Money
... In this simulation, you will meet with Jessica Stone, a Director of Finance in the Financial Services Division of Icon. During this meeting, you will discuss future and present values of money. You will also answer a series of questions by Jessica, which will test your knowledge. She will ask you to recognize and define terms associated with the future and present value of money. Also, you
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... In this simulation, you will meet with Jessica Stone, a Director of Finance in the Financial Services Division of Icon. During this meeting, you will discuss future and present values of money. You will also answer a series of questions by Jessica, which will test your knowledge. She will ask you to recognize and define terms associated with the future and present value of money. Also, you
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Economics Products and Markets
...rise. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Producer Decision-Making (1 - 2 hours) Identify different
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...rise. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Producer Decision-Making (1 - 2 hours) Identify different
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Economics Foundations of Macroeconomics
...pply. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Issues in Macroeconomics (0.5 - 1 hour) Explain how
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...pply. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Issues in Macroeconomics (0.5 - 1 hour) Explain how
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Emotional Intelligence Developing Emotional Intelligence Skills
...ver, his record keeping has been substandard recently. As Director of Industrial Casing Products, you need to apply the LISTEN process while discussing Dean's recent performance. Unit 2: Communication and Emotional Intelligence (0.5 - 1 hour) Given four statements, identify the correctly paraphrased statement. State facts and use paraphrasing
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...ver, his record keeping has been substandard recently. As Director of Industrial Casing Products, you need to apply the LISTEN process while discussing Dean's recent performance. Unit 2: Communication and Emotional Intelligence (0.5 - 1 hour) Given four statements, identify the correctly paraphrased statement. State facts and use paraphrasing
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Emotional Intelligence Emotional Intelligence for Executives
...r. Cahill, corporate executives of Icon, and the Board of Directors have decided to sell the product group. In this meeting, you need to use the LISTEN process while reacting to this news. Unit 2: Leading with Emotional Intelligence (0.5 - 1 hour) Identify guidelines for delegating responsibility. Apply guidelines for delegating responsibility.
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...r. Cahill, corporate executives of Icon, and the Board of Directors have decided to sell the product group. In this meeting, you need to use the LISTEN process while reacting to this news. Unit 2: Leading with Emotional Intelligence (0.5 - 1 hour) Identify guidelines for delegating responsibility. Apply guidelines for delegating responsibility.
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Effective Presentations Planning a Presentation
...st Vice President of Marketing, and Bruce Madison, Icon's Director of Information Services, to gather information for the presentation about Icon's Worldwide Network Solution. As a member of the marketing team, you need to decide what types of information to include in the presentation for the industry journalists. Unit 3: Building the Presentation (0.5 - 1 hour)
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...st Vice President of Marketing, and Bruce Madison, Icon's Director of Information Services, to gather information for the presentation about Icon's Worldwide Network Solution. As a member of the marketing team, you need to decide what types of information to include in the presentation for the industry journalists. Unit 3: Building the Presentation (0.5 - 1 hour)
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Effective Presentations The Presentation Process
... will be meeting with Bruce Madison, Icon International's Director of Information Services. Through your questions, you will identify what extemporaneous speaking is, why it is beneficial, and how to prepare an extemporaneous presentation. Unit 2: Preparing to Speak (0.5 - 1 hour) Apply four steps to help reduce your fear of speaking. Use four
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... will be meeting with Bruce Madison, Icon International's Director of Information Services. Through your questions, you will identify what extemporaneous speaking is, why it is beneficial, and how to prepare an extemporaneous presentation. Unit 2: Preparing to Speak (0.5 - 1 hour) Apply four steps to help reduce your fear of speaking. Use four
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Advanced Interpersonal Communication Building Relationships
... In this simulation, you have been appointed Interim Director of Industrial Casing Products after your former manager, Harold, left the position. You will meet with Roger McAlister, the Sales Manager for Industrial Casing Products. Roger does not report directly to you, but you will work closely with him to address quality and sales issues with the products. You have approval from upper
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... In this simulation, you have been appointed Interim Director of Industrial Casing Products after your former manager, Harold, left the position. You will meet with Roger McAlister, the Sales Manager for Industrial Casing Products. Roger does not report directly to you, but you will work closely with him to address quality and sales issues with the products. You have approval from upper
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Communicating w Difficult People Communicating with Your Manager
Communicating with Difficult People: Communicating with Your Manager offers the student an overview of the information required to identify a difficult manager, approach a difficult manager, and confront difficult manager behavior. The program describes the proper methods to interpret difficult personalities, the various options to cope with a difficult manager, and the appropriate steps to
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Communicating with Difficult People: Communicating with Your Manager offers the student an overview of the information required to identify a difficult manager, approach a difficult manager, and confront difficult manager behavior. The program describes the proper methods to interpret difficult personalities, the various options to cope with a difficult manager, and the appropriate steps to
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Listening Skills The Fundamentals of Listening
...e Cavanaugh, a Senior IT Manager, and Ronald Swenson, the Director of Human Resources at Icon International. You are a Training Consultant, and you organize training programs for many different organizations. Katherine and Ronald are considering getting you to set up some training sessions for listening skills. They have asked to speak to you to find out more information about listening skills.
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...e Cavanaugh, a Senior IT Manager, and Ronald Swenson, the Director of Human Resources at Icon International. You are a Training Consultant, and you organize training programs for many different organizations. Katherine and Ronald are considering getting you to set up some training sessions for listening skills. They have asked to speak to you to find out more information about listening skills.
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Call Center Mgt Measuring Quality Performance
...lly, Inc., to discuss purchasing a VRU. Laura Dennis, the Director of Customer Service, will be sitting in on the meeting. This is your second meeting with Paul, and it has already been decided that Icon will purchase the equipment from VoiceRally. Your goal during the meeting is to choose the best VRU features for your call center, as well as determine other strategies that can be used to
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...lly, Inc., to discuss purchasing a VRU. Laura Dennis, the Director of Customer Service, will be sitting in on the meeting. This is your second meeting with Paul, and it has already been decided that Icon will purchase the equipment from VoiceRally. Your goal during the meeting is to choose the best VRU features for your call center, as well as determine other strategies that can be used to
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Call Center Mgt Managing Motivating Your Staff
...l develop a plan to reduce turnover with Dean Kramer, the Director of Sales. Your next goal will be to establish a new training program for the call center. You will then meet with R.J. Lynch and Jennifer Webber, two Call Center Supervisors, to discuss implementing a new training program for all call center employees. Unit 2: Motivating Call Center Employees (0.5 - 1 hour)
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...l develop a plan to reduce turnover with Dean Kramer, the Director of Sales. Your next goal will be to establish a new training program for the call center. You will then meet with R.J. Lynch and Jennifer Webber, two Call Center Supervisors, to discuss implementing a new training program for all call center employees. Unit 2: Motivating Call Center Employees (0.5 - 1 hour)
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Customer Relationship Mgt Fundamentals of CRM
... In this simulation, you are a Marketing Director for Lillian Alley Enterprises, an Icon-owned venture. Lillian Alley, the founder of the company, is a Home, Garden, and Entertaining expert with media and retail divisions. Analyses of the demographics of Lillian's market show that it is made up of middle to upper class American women, both career women and homemakers, in the
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... In this simulation, you are a Marketing Director for Lillian Alley Enterprises, an Icon-owned venture. Lillian Alley, the founder of the company, is a Home, Garden, and Entertaining expert with media and retail divisions. Analyses of the demographics of Lillian's market show that it is made up of middle to upper class American women, both career women and homemakers, in the
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Customer Relationship Mgt Implementing CRM
...iams, and Mildred Parcells, three members of the Board of Directors for The Glen, a non-profit organization that provides summer camping experiences for disadvantaged children and their families. With revenue down in three of the past four years, the Board received a proposal from The Glen's marketing staff outlining why the implementation of a CRM system would help focus marketing efforts and
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...iams, and Mildred Parcells, three members of the Board of Directors for The Glen, a non-profit organization that provides summer camping experiences for disadvantaged children and their families. With revenue down in three of the past four years, the Board received a proposal from The Glen's marketing staff outlining why the implementation of a CRM system would help focus marketing efforts and
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Customer Relationship Mgt eCRM
...n this simulation, you will meet with Dean Kramer, Icon's Director of Sales, and Robin Carlson, Icon's Director of Marketing, to discuss Icon's acquisition of Medical Supply Inc. (MSI), a company that specializes in sophisticated medical supplies. MSI was acquired to contribute to Icon's Health Care division, and the three of you are meeting to decide whether to incorporate MSI into Icon's
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...n this simulation, you will meet with Dean Kramer, Icon's Director of Sales, and Robin Carlson, Icon's Director of Marketing, to discuss Icon's acquisition of Medical Supply Inc. (MSI), a company that specializes in sophisticated medical supplies. MSI was acquired to contribute to Icon's Health Care division, and the three of you are meeting to decide whether to incorporate MSI into Icon's
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Workplace Aggression Recognizing Aggressive Behavior
...his simulation, you will meet with Maxwell Carson, Icon's Director of Human Resources, to discuss workplace aggression. Maxwell will provide you with information about why managers and employers should be concerned about workplace aggression, how aggression affects an organization, and what actions you can take to recognize aggressive behavior. Unit 2: Knowing the Sources of Aggression (0.5 -
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...his simulation, you will meet with Maxwell Carson, Icon's Director of Human Resources, to discuss workplace aggression. Maxwell will provide you with information about why managers and employers should be concerned about workplace aggression, how aggression affects an organization, and what actions you can take to recognize aggressive behavior. Unit 2: Knowing the Sources of Aggression (0.5 -
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Workplace Aggression Defusing Aggressive Situations
...his simulation, you will meet with Maxwell Carson, Icon's Director of Human Resources, to discuss methods of effectively handling workplace aggression. Through your questions, you will identify when you should address aggressive behavior, the personnel who can best provide assistance with aggressive employees, and why communication is such an important factor when trying to prevent violence.
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...his simulation, you will meet with Maxwell Carson, Icon's Director of Human Resources, to discuss methods of effectively handling workplace aggression. Through your questions, you will identify when you should address aggressive behavior, the personnel who can best provide assistance with aggressive employees, and why communication is such an important factor when trying to prevent violence.
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Workplace Aggression Taking a Proactive Approach
...his simulation, you will meet with Maxwell Carson, Icon's Director of Human Resources, to discuss the importance of taking a proactive approach toward workplace aggression. Through your questions, you will learn about the three steps to taking a proactive approach toward workplace aggression and why it is important that each approach is specific to its environment. Unit 2: Establishing a
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...his simulation, you will meet with Maxwell Carson, Icon's Director of Human Resources, to discuss the importance of taking a proactive approach toward workplace aggression. Through your questions, you will learn about the three steps to taking a proactive approach toward workplace aggression and why it is important that each approach is specific to its environment. Unit 2: Establishing a
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Recruiting Retention Internet Recruiting
...his simulation, you will meet with Lance Helms, Marketing Director, Alexis Bell from Human Resources, and Maggie Roberts, Director of Financial Accounting. Icon is on the verge of expansion and needs to fill positions in Marketing and Accounting as quickly as possible. Lance and Maggie, have never used the Internet for recruiting employees. You must explain the benefits and the process of using
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...his simulation, you will meet with Lance Helms, Marketing Director, Alexis Bell from Human Resources, and Maggie Roberts, Director of Financial Accounting. Icon is on the verge of expansion and needs to fill positions in Marketing and Accounting as quickly as possible. Lance and Maggie, have never used the Internet for recruiting employees. You must explain the benefits and the process of using
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Exit Interviewing Skills Preparing for an Exit Interview
... to find a way to lower that rate. As the Human Resources Director, you were assigned to the task force along with Jessica Stone and Terry Jones. Your goal in this meeting is to convince Terry of the usefulness of exit interviews. You must discuss what types of exit interviews exist and help the team choose a type of interview that fits Icon's objective. Unit 2: Setting up an Exit Interview
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... to find a way to lower that rate. As the Human Resources Director, you were assigned to the task force along with Jessica Stone and Terry Jones. Your goal in this meeting is to convince Terry of the usefulness of exit interviews. You must discuss what types of exit interviews exist and help the team choose a type of interview that fits Icon's objective. Unit 2: Setting up an Exit Interview
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Exit Interviewing Skills Conducting an Exit Interview
...is simulation, you will meet with John Cunningham, Icon's Director of Human Resources, to discuss effective tools for analyzing the results of exit interviews. James will ask you a series of questions designed to test your knowledge of the various uses of descriptive statistics, as well as how they can effectively be used to benefit the company. Unit 3: Reporting Exit Interview Results (1 - 2
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...is simulation, you will meet with John Cunningham, Icon's Director of Human Resources, to discuss effective tools for analyzing the results of exit interviews. James will ask you a series of questions designed to test your knowledge of the various uses of descriptive statistics, as well as how they can effectively be used to benefit the company. Unit 3: Reporting Exit Interview Results (1 - 2
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Human Resource Law Family Medical Leave Act
... The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Introduction to FMLA (0.5 - 1 hour) Identify the Family and Medical
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... The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Introduction to FMLA (0.5 - 1 hour) Identify the Family and Medical
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Human Resource Law Fair Labor Standards Act
... The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Introduction to FLSA (0.5 - 1 hour) Identify the criteria employers
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... The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Introduction to FLSA (0.5 - 1 hour) Identify the criteria employers
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360-Degree Feedback Implementing a 360-Degree Program
...on, you will meet with Robin Carlson, the Human Resources Director in Icon's San Francisco Computing Hardware and Software Division. As a Human Resources Manager, you are in charge of helping the division implement a 360-degree feedback program to evaluate employee performance. The program will first be run as a pilot program in the Marketing department. Robin has asked to meet with you to go
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...on, you will meet with Robin Carlson, the Human Resources Director in Icon's San Francisco Computing Hardware and Software Division. As a Human Resources Manager, you are in charge of helping the division implement a 360-degree feedback program to evaluate employee performance. The program will first be run as a pilot program in the Marketing department. Robin has asked to meet with you to go
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360-Degree Feedback Max the Benefits of 360-Degree Feedback
... this simulation, you will meet with John Cunningham, the Director of Human Resources in Icon a a s San Francisco Computing Hardware and Software Division. As a Human Resources Manager, you are in charge of implementing a 360-degree feedback program, and John wants to make sure you have correctly planned how to enhance the use of the feedback at the end of the program. He will ask you a
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... this simulation, you will meet with John Cunningham, the Director of Human Resources in Icon a a s San Francisco Computing Hardware and Software Division. As a Human Resources Manager, you are in charge of implementing a 360-degree feedback program, and John wants to make sure you have correctly planned how to enhance the use of the feedback at the end of the program. He will ask you a
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Managerial Leadership Creating a Vision
...one of Icon's Product Managers, and Bruce Madison, Icon's Director of Information Services. As a Project Manager for the new Aries Server product line, it is your job to help guide the team in rewriting Icon's vision statement, so it emphasizes the Aries Server. You will want to explore how to define an organizational vision and lead the group through the process of drafting a unified vision
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...one of Icon's Product Managers, and Bruce Madison, Icon's Director of Information Services. As a Project Manager for the new Aries Server product line, it is your job to help guide the team in rewriting Icon's vision statement, so it emphasizes the Aries Server. You will want to explore how to define an organizational vision and lead the group through the process of drafting a unified vision
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Succession Planning Setting Up a Succession Planning Program
... Audience This course is suitable for HR Managers, HR Directors, Executive Managers, Team Leaders, Facilitators, and Project Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Starting Up a Succession Plan (1 - 2 hours)
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... Audience This course is suitable for HR Managers, HR Directors, Executive Managers, Team Leaders, Facilitators, and Project Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Starting Up a Succession Plan (1 - 2 hours)
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Women in Leadership Becoming a Leader
...simulation at the end of this unit, you are the Marketing Director for a software product currently in development and will meet with Mary Winford, Product Manager, and Dean Kramer, Sales Manager. The product, referred to now by its development title of OS9, is a new operating system that is different from previous Icon products and its competitors. In the course of creating the operating
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...simulation at the end of this unit, you are the Marketing Director for a software product currently in development and will meet with Mary Winford, Product Manager, and Dean Kramer, Sales Manager. The product, referred to now by its development title of OS9, is a new operating system that is different from previous Icon products and its competitors. In the course of creating the operating
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Six Sigma Deploying Six Sigma
... Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Starting a Six Sigma Project (0.5 - 1 hour)
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... Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Starting a Six Sigma Project (0.5 - 1 hour)
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Business Problem Solving Problem Solving Fundamentals
...d of this unit, you will meet with Icon's Human Resources Director, Ronald Spear to supplement the recent seminar you attended about effective problem solving techniques. Ronald will ask you a series of questions to help you better understand the right and wrong ways to react to problems and the best ways to approach solving a problem. Unit 3: Problem Solving in the Corporate World (1 - 2
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...d of this unit, you will meet with Icon's Human Resources Director, Ronald Spear to supplement the recent seminar you attended about effective problem solving techniques. Ronald will ask you a series of questions to help you better understand the right and wrong ways to react to problems and the best ways to approach solving a problem. Unit 3: Problem Solving in the Corporate World (1 - 2
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Business Problem Solving The Problem Solving Process
...on at the end of this unit, you are the Quality Assurance Director for Icon's Industrial Services and Manufacturing Division, assigned to address a slow decline in the quality of the I-Grill line of gas grills. Over the past several months, the number of complaints about the I-Grill line, made popular because of customizable paint and metal finish, has risen dramatically, and they've indicated
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...on at the end of this unit, you are the Quality Assurance Director for Icon's Industrial Services and Manufacturing Division, assigned to address a slow decline in the quality of the I-Grill line of gas grills. Over the past several months, the number of complaints about the I-Grill line, made popular because of customizable paint and metal finish, has risen dramatically, and they've indicated
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Six Sigma Managing Six Sigma Projects
... Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Managing Support and Change (0.5 - 1 hour)
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... Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Managing Support and Change (0.5 - 1 hour)
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Goal Setting Organizational Goal Setting
In ''Goal Setting: Organizational Goal Setting,'' you will learn how to set goals with teams. You will also learn how to set goals for an organization through the use of organizational objectives, statements of values, and vision and mission statements. In addition, you will learn how to implement strategic goals in your workplace. Learn To Help a team develop and
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In ''Goal Setting: Organizational Goal Setting,'' you will learn how to set goals with teams. You will also learn how to set goals for an organization through the use of organizational objectives, statements of values, and vision and mission statements. In addition, you will learn how to implement strategic goals in your workplace. Learn To Help a team develop and
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Change Management Managing Change
...Overview: In this simulation, your Director of Marketing is being promoted and the Marketing Manager has been chosen to fill the vacant Director of Marketing position. You are meeting with them and the Director of Human Resources to discuss the perceived effects the change will have on the department and its employees. Unit 3: Monitoring a Change (0.5 - 1 hour)
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...Overview: In this simulation, your Director of Marketing is being promoted and the Marketing Manager has been chosen to fill the vacant Director of Marketing position. You are meeting with them and the Director of Human Resources to discuss the perceived effects the change will have on the department and its employees. Unit 3: Monitoring a Change (0.5 - 1 hour)
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Change Management Adapting to Change
...ll be meeting with Icon International's District Manager, Director of Finance, and Product Manager to discuss a competitor's recent acquisition of a company that is similar to Icon, but has a superior product line. The team will need to identify how the organization is responding to change and apply strategies to manage the endings phase of a transition. Unit 3: Coping with Uncertainty (0.5 -
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...ll be meeting with Icon International's District Manager, Director of Finance, and Product Manager to discuss a competitor's recent acquisition of a company that is similar to Icon, but has a superior product line. The team will need to identify how the organization is responding to change and apply strategies to manage the endings phase of a transition. Unit 3: Coping with Uncertainty (0.5 -
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Facilitation The Effective Facilitator
... this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Through your questions, you will discover the purpose of facilitation and learn the benefits of using facilitators. You will also learn how to differentiate between a meeting's content and its structure, as well as how to differentiate between facilitation and leadership. Unit 2: Facilitative
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... this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Through your questions, you will discover the purpose of facilitation and learn the benefits of using facilitators. You will also learn how to differentiate between a meeting's content and its structure, as well as how to differentiate between facilitation and leadership. Unit 2: Facilitative
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Facilitation The Facilitation Process
... this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet frequently assumes the role of a facilitator during product development meetings, so she would like to pass on her knowledge of facilitation to you. Through your questions, you will learn the differences between groups and teams, how to transition between divergent and convergent thinking, and the
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... this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet frequently assumes the role of a facilitator during product development meetings, so she would like to pass on her knowledge of facilitation to you. Through your questions, you will learn the differences between groups and teams, how to transition between divergent and convergent thinking, and the
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Facilitation Facilitating Challenging Situations
... this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet has a substantial amount of experience with facilitation that she would like to pass on to you during this conversation. Through your questions, you will learn the sources of conflict in a team setting, the benefits of conflict, how to tell the difference between a debate and an argument, and how
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... this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet has a substantial amount of experience with facilitation that she would like to pass on to you during this conversation. Through your questions, you will learn the sources of conflict in a team setting, the benefits of conflict, how to tell the difference between a debate and an argument, and how
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Correcting Performance Problems Addressing Performance Problems
In Correcting Performance Problems: Addressing Performance Problems, you will learn a process for conducting effective feedback sessions with employees who have a performance problems. You will also learn guidelines for explaining to employees the impact of their problem behavior. In addition, you will learn the correct way to address negative employee responses, as well as how to respond when to
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In Correcting Performance Problems: Addressing Performance Problems, you will learn a process for conducting effective feedback sessions with employees who have a performance problems. You will also learn guidelines for explaining to employees the impact of their problem behavior. In addition, you will learn the correct way to address negative employee responses, as well as how to respond when to
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Total Quality Management Implementation and Tools
...sent at the meeting are Barbara Connor, Quality Assurance Director, Don Hamilton, Regional Vice-President of Sales, and Nathan Iverson, an external consultant. Unit 2: Basic Tools of Quality (0.5 - 1 hour) Identify reasons for measuring key process variables. Recognize the characteristics of a Pareto analysis. Identify the
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...sent at the meeting are Barbara Connor, Quality Assurance Director, Don Hamilton, Regional Vice-President of Sales, and Nathan Iverson, an external consultant. Unit 2: Basic Tools of Quality (0.5 - 1 hour) Identify reasons for measuring key process variables. Recognize the characteristics of a Pareto analysis. Identify the
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ISO 9001 2000 Overview of Standards
...bers of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: ISO
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...bers of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: ISO
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Managing the Expert Developing a Successful Environment
...ience The target audience for this series is managers, directors, and project leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Approaches for Managing Experts (0.5 - 1 hour) Match management
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...ience The target audience for this series is managers, directors, and project leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Approaches for Managing Experts (0.5 - 1 hour) Match management
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Business Ethics Managerial Business Ethics
...cy of promoting candidates from within. As Regional Sales Director, you will need to exhibit the characteristics of an ethical manager and demonstrate a moral management style in order to assist Caroline and Maggie with their hiring dilemma. Unit 2: Addressing Subordinates' Ethical Issues (0.5 - 1 hour) Identify ways to ensure ethicality in the workplace.
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...cy of promoting candidates from within. As Regional Sales Director, you will need to exhibit the characteristics of an ethical manager and demonstrate a moral management style in order to assist Caroline and Maggie with their hiring dilemma. Unit 2: Addressing Subordinates' Ethical Issues (0.5 - 1 hour) Identify ways to ensure ethicality in the workplace.
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Business Ethics Organizational Ethics
...ghly effective firms. As the Sales Director for Icon's Computer Hardware and Software division, you will meet with Customer Service Manager, Deborah Cowan, Marketing Director, John Cunningham, and Product Manager, Terry Jones, to discuss a production-related ethical dilemma. Icon has been advertising an introductory special on a personal computer scheduled to be available
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...ghly effective firms. As the Sales Director for Icon's Computer Hardware and Software division, you will meet with Customer Service Manager, Deborah Cowan, Marketing Director, John Cunningham, and Product Manager, Terry Jones, to discuss a production-related ethical dilemma. Icon has been advertising an introductory special on a personal computer scheduled to be available
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Managing Change Managing Yourself Through Change
...h Icon International a a s District Sales Manager, the Director of Finance, and a Product Manager. Your goal during this meeting is to discuss upcoming changes to Icon a a s product lines as well as map out a transition process for these changes. Unit 2: Coping with Uncertainty (0.5 - 1.5 hours) Identify three common emotions experienced during the exploration
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...h Icon International a a s District Sales Manager, the Director of Finance, and a Product Manager. Your goal during this meeting is to discuss upcoming changes to Icon a a s product lines as well as map out a transition process for these changes. Unit 2: Coping with Uncertainty (0.5 - 1.5 hours) Identify three common emotions experienced during the exploration
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ISO 9001 2000 The Auditing Process
...bers of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: ISO
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...bers of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: ISO
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Organizational Crisis Mgmt Resolving Crises in Organizations
...: In this simulation, you will meet with Travis Peterson, Director of Human Resources, Carolyn Harrison, Communications Assistant, and Paul White, Project Manager to discuss ways in which Icon can improve its handling of communications during crisis situations. This is something Icon has not done well in the past, and management has decided to be better prepared to handle a potential crisis
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...: In this simulation, you will meet with Travis Peterson, Director of Human Resources, Carolyn Harrison, Communications Assistant, and Paul White, Project Manager to discuss ways in which Icon can improve its handling of communications during crisis situations. This is something Icon has not done well in the past, and management has decided to be better prepared to handle a potential crisis
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Project Management Essentials Planning a Project
Project Management Essentials: Planning a Project offers the student an overview of the information required to identify project participants, goals, objectives, activities, and constraints. The program details project activities, activity dependencies, and activity analysis. Learn To Identify a benefit of project planning. Identify
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Project Management Essentials: Planning a Project offers the student an overview of the information required to identify project participants, goals, objectives, activities, and constraints. The program details project activities, activity dependencies, and activity analysis. Learn To Identify a benefit of project planning. Identify
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Project Management Project Scheduling Budgeting
... In this simulation, you will be meeting with Icon's Director of Product Development, Ronald Spear. Ronald has many years of experience developing and implementing project schedules, and he will be assessing your knowledge of the CPM and PERT techniques, as well as methods of duration compression. Unit 3: Understanding Financial Issues (1 hour) Identify the
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... In this simulation, you will be meeting with Icon's Director of Product Development, Ronald Spear. Ronald has many years of experience developing and implementing project schedules, and he will be assessing your knowledge of the CPM and PERT techniques, as well as methods of duration compression. Unit 3: Understanding Financial Issues (1 hour) Identify the
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Advanced Project Mgmt Setting Up a Project Office
... In this simulation you will meet with Paul White, Icon's Director of Product Development. Paul is in the process of seeking out candidates to take over as Project Manager for the company-wide computer upgrade process. You have expressed some interest in the position, so Paul has requested a meeting to help determine your qualifications. Paul will ask you a series of questions designed to test
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... In this simulation you will meet with Paul White, Icon's Director of Product Development. Paul is in the process of seeking out candidates to take over as Project Manager for the company-wide computer upgrade process. You have expressed some interest in the position, so Paul has requested a meeting to help determine your qualifications. Paul will ask you a series of questions designed to test
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Advanced Project Mgmt Portfolio Management
...perations at Icon International. You are meeting with the Director of Sales and the Director of Marketing. In recent years, Icon has noticed a decrease in the quality of their customer relationships. There is a proposal for a new client database that will allow the company to improve its customer relationships. The goal of this meeting is to discuss the proposal and how it fits into the
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...perations at Icon International. You are meeting with the Director of Sales and the Director of Marketing. In recent years, Icon has noticed a decrease in the quality of their customer relationships. There is a proposal for a new client database that will allow the company to improve its customer relationships. The goal of this meeting is to discuss the proposal and how it fits into the
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Project Leadership Leading the Project Team
...mulation, you will be meeting with Icon's Human Resources Director, Lori Myers. In order to help you prepare for your responsibilities leading a project team, Lori will ask you series of questions about the kinds of characteristics, skills, and leadership styles that a good project team leader should exhibit. Unit 2: Prioritizing and Completing Projects (0.5 - 1 hour)
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...mulation, you will be meeting with Icon's Human Resources Director, Lori Myers. In order to help you prepare for your responsibilities leading a project team, Lori will ask you series of questions about the kinds of characteristics, skills, and leadership styles that a good project team leader should exhibit. Unit 2: Prioritizing and Completing Projects (0.5 - 1 hour)
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Team Leadership Developing A High Peformance Team
...ou will meet with your supervisor, Dean Kramer, Marketing Director; Maggie Roberts, Public Relations Manager; and Elizabeth Thomas, Sales Director. You need to follow the guidelines for choosing a team type in order to build consensus among your co-workers. Unit 2: Creating the Team (0.5 - 1 hour) Arrange in the correct order of completion the stages of team
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...ou will meet with your supervisor, Dean Kramer, Marketing Director; Maggie Roberts, Public Relations Manager; and Elizabeth Thomas, Sales Director. You need to follow the guidelines for choosing a team type in order to build consensus among your co-workers. Unit 2: Creating the Team (0.5 - 1 hour) Arrange in the correct order of completion the stages of team
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Team Leadership Promoting Your Team s Effectiveness
... In this simulation, you will meet with Don Hamilton, Director of Custom Software Services; Greg Avery, a Senior Programmer; and Stacey Brighton, Sales Director, for Icon's Computer Hardware and Software Division. The Software Development group was recently divided in order to add a new area of focus: custom software development. Nearly half of the programmers and sales personnel from the
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... In this simulation, you will meet with Don Hamilton, Director of Custom Software Services; Greg Avery, a Senior Programmer; and Stacey Brighton, Sales Director, for Icon's Computer Hardware and Software Division. The Software Development group was recently divided in order to add a new area of focus: custom software development. Nearly half of the programmers and sales personnel from the
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Six Sigma Six Sigma Essentials
... Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: The Fundamentals of Six Sigma (0.5 - 1 hour)
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... Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: The Fundamentals of Six Sigma (0.5 - 1 hour)
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Team Conflict Resolving Team Conflict
...n this simulation, you will meet with Dean Kramer, Icon's Director of Information Services, Caroline Harris, Icon's District Sales Manager, and Terre Jones, Icon's Product Manager for the Video Conferencing Solution. As the Assistant Project manager for the VCS, you have been asked to join the meeting to help identify why the team isn't making much progress. You will want to identify and
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...n this simulation, you will meet with Dean Kramer, Icon's Director of Information Services, Caroline Harris, Icon's District Sales Manager, and Terre Jones, Icon's Product Manager for the Video Conferencing Solution. As the Assistant Project manager for the VCS, you have been asked to join the meeting to help identify why the team isn't making much progress. You will want to identify and
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Team Conflict Working in Diversified Teams
... this simulation, you will meet with Drew Canfield, Sales Director for the Telecommunications Division, Carla Jackson, the division's Trade Show Coordinator, and Greg Baldwin, the division's Marketing Communications Director. You are joining the team as the Public Relations Director. You are meeting to discuss how to market Icon's new Web TVXD (Web Television Exploration Device) in the upcoming
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... this simulation, you will meet with Drew Canfield, Sales Director for the Telecommunications Division, Carla Jackson, the division's Trade Show Coordinator, and Greg Baldwin, the division's Marketing Communications Director. You are joining the team as the Public Relations Director. You are meeting to discuss how to market Icon's new Web TVXD (Web Television Exploration Device) in the upcoming
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Team Participation Decision Making in Teams
In Team Participation: Decision Making in Teams, participants explore the process of reaching consensus, examine the challenges of doing so, and develop the ability to make positive contributions to team decisions. Learn To Apply best practices for making team decisions. Understand and avoid 'groupthink,' in which team members become
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In Team Participation: Decision Making in Teams, participants explore the process of reaching consensus, examine the challenges of doing so, and develop the ability to make positive contributions to team decisions. Learn To Apply best practices for making team decisions. Understand and avoid 'groupthink,' in which team members become
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Virtual Teams The Fundamentals
... this simulation, you will meet with Janet Porter, Icon's Director of Business Development, to discuss virtual teams and their place in the corporate environment. Through your questions, you will discover how virtual teams are more complex than traditional teams, what the main types of virtual teams are, and what benefits can be gained from serving on a virtual team. Unit 2: Working in an
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... this simulation, you will meet with Janet Porter, Icon's Director of Business Development, to discuss virtual teams and their place in the corporate environment. Through your questions, you will discover how virtual teams are more complex than traditional teams, what the main types of virtual teams are, and what benefits can be gained from serving on a virtual team. Unit 2: Working in an
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Virtual Teams Communicating Effectively
... this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet is an experienced member of virtual teams, and she asked for a few minutes to discuss virtual teams with you. Through your questions, you will learn why virtual teams have become so important in the business environment, the roles and norms of virtual teams, and the importance of communication in
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... this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet is an experienced member of virtual teams, and she asked for a few minutes to discuss virtual teams with you. Through your questions, you will learn why virtual teams have become so important in the business environment, the roles and norms of virtual teams, and the importance of communication in
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Virtual Teams Participating in Virtual Meetings
... this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet is an experienced member of virtual teams, and she would like to discuss virtual teams with you. Through your questions and Janet's insight, you will learn about the types of virtual meetings and the types of work completed by virtual team members. Unit 2: Participating in Team-Orientation
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... this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet is an experienced member of virtual teams, and she would like to discuss virtual teams with you. Through your questions and Janet's insight, you will learn about the types of virtual meetings and the types of work completed by virtual team members. Unit 2: Participating in Team-Orientation
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Principles of Marketing Promotion Strategy
...this simulation, you will meet with Mary Aberdeen, Icon's Director of Marketing to discuss the elements of promotion. Mary will ask you a series of questions about the elements of a promotional mix, the issues that should be considered when creating a promotional mix, and the types of objectives that a good promotional strategy should accomplish. Unit 2: Advertising and Public Relations (0.5
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...this simulation, you will meet with Mary Aberdeen, Icon's Director of Marketing to discuss the elements of promotion. Mary will ask you a series of questions about the elements of a promotional mix, the issues that should be considered when creating a promotional mix, and the types of objectives that a good promotional strategy should accomplish. Unit 2: Advertising and Public Relations (0.5
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Principles of Marketing Pricing Strategy
... In this simulation, you will meet with Paul White, Director of Sales, and Ronald Spear, Product Manager, to discuss a price for the Icon HSX-450, a top-of-the-line audio receiver. You will need to use your knowledge of pricing policies, strategies, and methods to develop a price recommendation to give to senior management. Unit 3: Establising a Pricing Strategy (1 - 2 hours)
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... In this simulation, you will meet with Paul White, Director of Sales, and Ronald Spear, Product Manager, to discuss a price for the Icon HSX-450, a top-of-the-line audio receiver. You will need to use your knowledge of pricing policies, strategies, and methods to develop a price recommendation to give to senior management. Unit 3: Establising a Pricing Strategy (1 - 2 hours)
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Cross-Functional Teams Selecting Cross-Functional Team Members
... In this simulation, you will meet with Carla Jackson, Director of Marketing, and Kent Redburn, Director of Sales, to discuss the appointment of an upcoming cross-functional team. Your goal is to choose the most qualified managerial candidate for the cross-functional team leader position. You will review the qualifications of three candidates for this position. In order to be successful, you
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... In this simulation, you will meet with Carla Jackson, Director of Marketing, and Kent Redburn, Director of Sales, to discuss the appointment of an upcoming cross-functional team. Your goal is to choose the most qualified managerial candidate for the cross-functional team leader position. You will review the qualifications of three candidates for this position. In order to be successful, you
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Cross-Functional Teams Cross-Functional Team Development
...erry Jones, the Marketing Manager, and Drew Canfield, the Director of Product Development. You have established this cross-functional team to address the possibility of expanding Icon's product offering to include a new suite of computer diagnostic and maintenance programs. Your goal for the simulation is to facilitate the team meeting while using effective team communication to arrive at a
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...erry Jones, the Marketing Manager, and Drew Canfield, the Director of Product Development. You have established this cross-functional team to address the possibility of expanding Icon's product offering to include a new suite of computer diagnostic and maintenance programs. Your goal for the simulation is to facilitate the team meeting while using effective team communication to arrive at a
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Brand Management Managing Brand Equity
... In this simulation you are Icon's Marketing Director meeting with Nathan Iverson, a Marketing Assistant. Icon has developed a new product called GreenheatH2O, a photovoltaic solar water heating system. GreenheatH2O is a unique product, in that it was developed more to show Icon's commitment to the environment than for profit. Greenheat has sold moderately well, largely due to
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... In this simulation you are Icon's Marketing Director meeting with Nathan Iverson, a Marketing Assistant. Icon has developed a new product called GreenheatH2O, a photovoltaic solar water heating system. GreenheatH2O is a unique product, in that it was developed more to show Icon's commitment to the environment than for profit. Greenheat has sold moderately well, largely due to
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Operations Management Fundamentals of Operations Management
...ience The target audience for this series is managers, directors, and executives looking to gain an understanding of operations management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:Understanding Operations Management (0.5 -
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...ience The target audience for this series is managers, directors, and executives looking to gain an understanding of operations management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:Understanding Operations Management (0.5 -
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Frontline Leadership Preparing to Lead
Frontline Leadership: Preparing to Lead offers the student an overview of the information required to identify, address, and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult
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Frontline Leadership: Preparing to Lead offers the student an overview of the information required to identify, address, and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult
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Frontline Leadership Knowledge in the Workplace
Frontline Leadership: Knowledge in the Workplace emphasizes the importance of managing knowledge in the workplace, conducting assessment interviews for employees, utilizing employee knowledge and input, and providing employees with opportunities for continuing education. The program also details the affects technology has on the exchange of knowledge and offers guidelines for using specific types
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Frontline Leadership: Knowledge in the Workplace emphasizes the importance of managing knowledge in the workplace, conducting assessment interviews for employees, utilizing employee knowledge and input, and providing employees with opportunities for continuing education. The program also details the affects technology has on the exchange of knowledge and offers guidelines for using specific types
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Frontline Leadership Positively Influencing Workplace Culture
...t the end of this unit, you will meet with Jessica Stone, Director of Corporate Sales, and Roger McAlister, Product Marketing Manager, for Preventia Security Systems. Preventia is a subsidiary of Icon's Consumer Products and Services division in Chicago, which provides high-end intrusion detection, access management, and emergency response systems for corporate facilities. Its creed of
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...t the end of this unit, you will meet with Jessica Stone, Director of Corporate Sales, and Roger McAlister, Product Marketing Manager, for Preventia Security Systems. Preventia is a subsidiary of Icon's Consumer Products and Services division in Chicago, which provides high-end intrusion detection, access management, and emergency response systems for corporate facilities. Its creed of
more...
Executive Level Leadership Becoming an Executive Leader
... The target audience for this series is senior managers, directors, and executives who wish to improve their leadership skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Roles of Executive Leaders (0.5 - 1 hour)
more...
... The target audience for this series is senior managers, directors, and executives who wish to improve their leadership skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Roles of Executive Leaders (0.5 - 1 hour)
more...
Negotiating Advanced Negotiation Tactics
Negotiating: Advanced Negotiation Tactics offers students a process for gaining control in a negotiation and specific questions that can be asked to help control a negotiation. This program gives an overview of various negotiation tactics as well as responses for each tactic. In addition, this program includes examples of unethical negotiation tactics and what to do when faced with a party that
more...
Negotiating: Advanced Negotiation Tactics offers students a process for gaining control in a negotiation and specific questions that can be asked to help control a negotiation. This program gives an overview of various negotiation tactics as well as responses for each tactic. In addition, this program includes examples of unethical negotiation tactics and what to do when faced with a party that
more...
Mentoring Using a Mentor to Your Advantage
...ent and is reluctant to take part in your program. As the Director of Mentoring for Excellence, you want to alleviate Janelle's concerns and emphasize the benefits of mentoring. Your goal in this discussion is to help Janelle identify her learning style and explain the steps she can take to become an assertive learner in her next mentoring relationship. Unit 2: Building a Strong Mentoring
more...
...ent and is reluctant to take part in your program. As the Director of Mentoring for Excellence, you want to alleviate Janelle's concerns and emphasize the benefits of mentoring. Your goal in this discussion is to help Janelle identify her learning style and explain the steps she can take to become an assertive learner in her next mentoring relationship. Unit 2: Building a Strong Mentoring
more...
Organizational Behavior Organizational Group Dynamics
Organizational Behavior: Organizational Group Dynamics defines groups and teams and explains processes for decision making and managing conflict within the organization. It also covers the communication styles and channels used by members of an organization. Learn To Sequence the stages of group development. Sequence the steps for
more...
Organizational Behavior: Organizational Group Dynamics defines groups and teams and explains processes for decision making and managing conflict within the organization. It also covers the communication styles and channels used by members of an organization. Learn To Sequence the stages of group development. Sequence the steps for
more...
Organizational Behavior The Organizational System
...a s Manager and Amanda Douglas, Research and Development Director. Susan and Ronald have noticed a decline in Amanda a a s enthusiasm. Normally an outgoing and energetic individual, Amanda a a s behavior has lately become increasingly somber and sometimes uncooperative. Based on data collected from Susan and Ronald, you must decide which method of job redesign will be most effective for
more...
...a s Manager and Amanda Douglas, Research and Development Director. Susan and Ronald have noticed a decline in Amanda a a s enthusiasm. Normally an outgoing and energetic individual, Amanda a a s behavior has lately become increasingly somber and sometimes uncooperative. Based on data collected from Susan and Ronald, you must decide which method of job redesign will be most effective for
more...
ISO 9001 2000 Implementing Standards
...bers of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: ISO
more...
...bers of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: ISO
more...
From Compliance Solutions
IATA Transportation of Dangerous Goods-Online
... copy of the
above certification to: 303-307-0703 Attn. Director of Transportation Safety.
If you took the DOT class with
Compliance Solutions, send an email to
comments@csregs. com .
with the month and year you took the course and
the company you were employed by. We will verify completion before we
release your registration for processing.
If you
need to take the DOT HAZMAT
more...
... copy of the
above certification to: 303-307-0703 Attn. Director of Transportation Safety.
If you took the DOT class with
Compliance Solutions, send an email to
comments@csregs. com .
with the month and year you took the course and
the company you were employed by. We will verify completion before we
release your registration for processing.
If you
need to take the DOT HAZMAT
more...
From Serebra Learning Corporation
Personal Accountability Working for Your Inner Boss
...y every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails,
more...
...y every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails,
more...
360-Degree Performance Appraisal Simulation
...imulation, you will assume the role of Northeast Regional Director of Sales for IpSwitch Components, a seller and service provider of computer networking hardware. Recently, the company decided to experiment with a 360-degree performance feedback system, hoping to replace the traditional manager-level review process. This simulation is based on the SkillSoft series 360-Degree Performance
more...
...imulation, you will assume the role of Northeast Regional Director of Sales for IpSwitch Components, a seller and service provider of computer networking hardware. Recently, the company decided to experiment with a 360-degree performance feedback system, hoping to replace the traditional manager-level review process. This simulation is based on the SkillSoft series 360-Degree Performance
more...
Coach with Confidence Simulation
Dulce Confections is known for its innovative management style. You are a food scientist responsible for developing new, or improving existing, candy lines based on marketing specifications. Unsatisfied with simply following written specifications, you keep in close contact with the marketing managers and occasionally speak directly to focus group participants to clarify vague and subjective
more...
Dulce Confections is known for its innovative management style. You are a food scientist responsible for developing new, or improving existing, candy lines based on marketing specifications. Unsatisfied with simply following written specifications, you keep in close contact with the marketing managers and occasionally speak directly to focus group participants to clarify vague and subjective
more...
Coaching Personalities and Teams Simulation
...ting the candy's older and loyal consumers. The Marketing Director and Team Lead at Dulce Confections has asked you to assume the role of project manager and coach for this initiative. Within your team there is great support and enthusiasm for the repackaging effort, as well as opposition to the idea of changing any trait of a product that's been a huge success for many years. There's also
more...
...ting the candy's older and loyal consumers. The Marketing Director and Team Lead at Dulce Confections has asked you to assume the role of project manager and coach for this initiative. Within your team there is great support and enthusiasm for the repackaging effort, as well as opposition to the idea of changing any trait of a product that's been a huge success for many years. There's also
more...
Project Management: Scope
In Project Management: Scope, project managers learn about the importance of project scope in managing the project management process. They learn how to develop a project charter and write the scope statement for a project. In addition, they learn how to develop, organize, and use a work breakdown structure (WBS).
more...
In Project Management: Scope, project managers learn about the importance of project scope in managing the project management process. They learn how to develop a project charter and write the scope statement for a project. In addition, they learn how to develop, organize, and use a work breakdown structure (WBS).
more...
Project Management: Risk Management
Participants become familiar with the four phases involved with project risk management. They develop the skills they need to identify and analyze common sources of risk. They become familiar with the basic types of risk response and learn how to develop a risk management plan.
more...
Participants become familiar with the four phases involved with project risk management. They develop the skills they need to identify and analyze common sources of risk. They become familiar with the basic types of risk response and learn how to develop a risk management plan.
more...
Project Management: Contracts and Procurement
In this program, project managers learn how to determine their procurement needs and prepare procurement documents when soliciting suppliers' proposals. They also acquire techniques for completing source selection and administering contracts effectively.
more...
In this program, project managers learn how to determine their procurement needs and prepare procurement documents when soliciting suppliers' proposals. They also acquire techniques for completing source selection and administering contracts effectively.
more...
Project Management: Coordination
This program provides project managers with step-by-step guidance for ensuring that the various elements of a project are coordinated effectively. They learn about the importance of creating a project plan, as well as how to manage change during a project.
more...
This program provides project managers with step-by-step guidance for ensuring that the various elements of a project are coordinated effectively. They learn about the importance of creating a project plan, as well as how to manage change during a project.
more...
Project Management: The Process
In this program, project managers learn about the five steps in the project management process. They learn how to integrate considerations of project scope, time, cost, quality, human resources, communication, and risk to complete a project successfully.
more...
In this program, project managers learn about the five steps in the project management process. They learn how to integrate considerations of project scope, time, cost, quality, human resources, communication, and risk to complete a project successfully.
more...
Getting Started with Director 8 0
The Getting Started with Director 8 WBT is meant for end users who are familiar with the Windows Graphic User Interface. The course introduces the audience to Director 8, its features, and how to use these features to create movies. End users who are familiar with the Windows Graphical User Interface
more...
The Getting Started with Director 8 WBT is meant for end users who are familiar with the Windows Graphic User Interface. The course introduces the audience to Director 8, its features, and how to use these features to create movies. End users who are familiar with the Windows Graphical User Interface
more...
Advanced Features of Director 8 0
...Director 8 WBT is meant for end users and describes the various advanced features Director 8, and how to use them to create movies. Additionally, the course describes how to integrate a Flash movie with a Director movie, play movies on the Internet, and package movies for distribution. End users who are familiar with the Windows Graphical User Interface and have a basic knowledge of using
more...
...Director 8 WBT is meant for end users and describes the various advanced features Director 8, and how to use them to create movies. Additionally, the course describes how to integrate a Flash movie with a Director movie, play movies on the Internet, and package movies for distribution. End users who are familiar with the Windows Graphical User Interface and have a basic knowledge of using
more...
Microsoft Windows XP Training
Windows XP Training is designed to provide end-user training for Windows XP, the Microsoft desktop operating system designed both for enterprise networks and the home user. The user will learn the fundamental skills and advanced techniques for using this powerful new operating system. NOTE: If this course does not run. Users will have to uninstall Shockwave 8.5.1 and install Shockwave Player
more...
Windows XP Training is designed to provide end-user training for Windows XP, the Microsoft desktop operating system designed both for enterprise networks and the home user. The user will learn the fundamental skills and advanced techniques for using this powerful new operating system. NOTE: If this course does not run. Users will have to uninstall Shockwave 8.5.1 and install Shockwave Player
more...
Media Elements & Authoring Applications
The Media Elements & Authoring Applications course is the third course in the Flash 5 curriculum. This course teaches users how to create interactive movies by assigning basic actions to them. It further teaches how to add sound effects to a Flash movie and manipulate the sound. Users also learn how to create a video from a Flash movie and integrate Flash movies with Dreamweaver and Director.
more...
The Media Elements & Authoring Applications course is the third course in the Flash 5 curriculum. This course teaches users how to create interactive movies by assigning basic actions to them. It further teaches how to add sound effects to a Flash movie and manipulate the sound. Users also learn how to create a video from a Flash movie and integrate Flash movies with Dreamweaver and Director.
more...
From International Career Institute
Advertising Correspondence Course - Certificate and Diploma
...DipAdv
* Letter of recommendation from the Institute Director
* Life membership of ICI + Alumni Association Membership
* Access to the ICI "Graduate Employment Service Program" (GESP) which facilitates support in the way of resources, contacts, resume assistance, job searches, interview preparation and career counselling and advice.
Contact us or enrol online and you could be
more...
...DipAdv
* Letter of recommendation from the Institute Director
* Life membership of ICI + Alumni Association Membership
* Access to the ICI "Graduate Employment Service Program" (GESP) which facilitates support in the way of resources, contacts, resume assistance, job searches, interview preparation and career counselling and advice.
Contact us or enrol online and you could be
more...
From PsyAsia International
Apollo Profile Webinar - Free Webinar
Jim Bowden, director of the Apollonean Institute, presented a live webinar hosted by PsyAsia International. The webinar introduced the Apollo Profile, reports and online psychometric assessment system. The webinar was recorded and is available for download here.
more...
Jim Bowden, director of the Apollonean Institute, presented a live webinar hosted by PsyAsia International. The webinar introduced the Apollo Profile, reports and online psychometric assessment system. The webinar was recorded and is available for download here.
more...
From College for Career Practitioners
College for Career Practitioners
The College for Career Practitioners is a 14 module postgraduate level learning program for people to study the career counselling and career systems support delivery profession by distance education The College has students enrolled from many countries who have four study stream options:
Organisation Career Management;
Private Practice Creation and Development;
Case Management, i.e.
more...
The College for Career Practitioners is a 14 module postgraduate level learning program for people to study the career counselling and career systems support delivery profession by distance education The College has students enrolled from many countries who have four study stream options:
Organisation Career Management;
Private Practice Creation and Development;
Case Management, i.e.
more...
From Knowledge Management Institute Switzerland
Certified Knowledge Manager Training (Switzerland)
...d Senior Partner, aht'intermediation GmbH; Beat Knechtli, Director and Chief Knowledge Officer, PricewaterhouseCoopers (PwC), Zurich, Switzerland, and Barry Hardy, Director, KM Institute Switzerland
Beat Knechtli, will lead discussions of KM and Leadership, Culture, Organisational Development & Change Management, whereas Pavel Kraus will cover KM Structure, KM Tools, IT Support & Measurement,
more...
...d Senior Partner, aht'intermediation GmbH; Beat Knechtli, Director and Chief Knowledge Officer, PricewaterhouseCoopers (PwC), Zurich, Switzerland, and Barry Hardy, Director, KM Institute Switzerland
Beat Knechtli, will lead discussions of KM and Leadership, Culture, Organisational Development & Change Management, whereas Pavel Kraus will cover KM Structure, KM Tools, IT Support & Measurement,
more...
From The Virtual Training Company
Macromedia Director MX
...Director MX is the best solution for creating rich content and applications for CD/DVD-ROM, kiosks, corporate Intranets, and the Web. Virtual Training Company author Scott Doucet teaches users the power of this prodigious application. Deliver your content anywhere, both online and offline. Everyone will get a chance to view your masterpiece! Director MX allows users to build exceptionally rich
more...
...Director MX is the best solution for creating rich content and applications for CD/DVD-ROM, kiosks, corporate Intranets, and the Web. Virtual Training Company author Scott Doucet teaches users the power of this prodigious application. Deliver your content anywhere, both online and offline. Everyone will get a chance to view your masterpiece! Director MX allows users to build exceptionally rich
more...
Macromedia Director MX 2004
...Director MX 2004 is the proven multimedia tool for building rich content and applications for delivery via CD, DVD, and the Internet. Director MX 2004 offers many powerful new features, including two scripting languages, DVD-Video support, cross-platform publishing, and Flash MX 2004 integration. VTC author, Brian Maxx, details how users can work effectively and efficiently within Director MX
more...
...Director MX 2004 is the proven multimedia tool for building rich content and applications for delivery via CD, DVD, and the Internet. Director MX 2004 offers many powerful new features, including two scripting languages, DVD-Video support, cross-platform publishing, and Flash MX 2004 integration. VTC author, Brian Maxx, details how users can work effectively and efficiently within Director MX
more...
Macromedia Director 8
...Director 8 enables you to develop magnetic destination content and interactive media on the Web, CDs and DVDs and corporate Intranets. Build dazzling 3D entertainment, interactive product demonstrations and online learning applications. Director 8 unleashes your creativity by providing you with the tools that allow you to combine graphics, sound, animation, text, and video into compelling
more...
...Director 8 enables you to develop magnetic destination content and interactive media on the Web, CDs and DVDs and corporate Intranets. Build dazzling 3D entertainment, interactive product demonstrations and online learning applications. Director 8 unleashes your creativity by providing you with the tools that allow you to combine graphics, sound, animation, text, and video into compelling
more...
From Teach Me IT
Getting Started with Director 8
...Director 8 WBT is meant for end users who are familiar with the Windows Graphic User Interface. The course introduces the audience to Director 8, its features, and how to use these features to create movies.
List the features of Director 8
List the various components of the Director 8 window
Set up a movie using Director 8
Use the Cast window to work with Cast members
Manage casts in the
more...
...Director 8 WBT is meant for end users who are familiar with the Windows Graphic User Interface. The course introduces the audience to Director 8, its features, and how to use these features to create movies.
List the features of Director 8
List the various components of the Director 8 window
Set up a movie using Director 8
Use the Cast window to work with Cast members
Manage casts in the
more...
Working with Advanced Features of Director 8
...Director 8 WBT is meant for end users and describes the various advanced features Director 8, and how to use them to create movies. Additionally, the course describes how to integrate a Flash movie with a Director movie, play movies on the Internet, and package movies for distribution. After completing this course, the student will be able to:
Import sound in a movie
Import digital video
more...
...Director 8 WBT is meant for end users and describes the various advanced features Director 8, and how to use them to create movies. Additionally, the course describes how to integrate a Flash movie with a Director movie, play movies on the Internet, and package movies for distribution. After completing this course, the student will be able to:
Import sound in a movie
Import digital video
more...
Advanced Features of Flash 4.0
The Advanced Features of Flash 4.0 WBT is the second course of the Flash curriculum. This course is for end users and Web designers who are somewhat familiar Windows GUI interface. It introduces students to the basic programming concepts in Flash. This WBT also enables students to create full-motion movie videos and use the different authoring tools. Finally, the course describes the process of
more...
The Advanced Features of Flash 4.0 WBT is the second course of the Flash curriculum. This course is for end users and Web designers who are somewhat familiar Windows GUI interface. It introduces students to the basic programming concepts in Flash. This WBT also enables students to create full-motion movie videos and use the different authoring tools. Finally, the course describes the process of
more...
Media Elements & Authoring Applications
The Media Elements & Authoring Applications course is the third course in the Flash 5 curriculum. This course teaches users how to create interactive movies by assigning basic actions to them. It further teaches how to add sound effects to a Flash movie and manipulate the sound. Users also learn how to create a video from a Flash movie and integrate Flash movies with Dreamweaver and Director.
more...
The Media Elements & Authoring Applications course is the third course in the Flash 5 curriculum. This course teaches users how to create interactive movies by assigning basic actions to them. It further teaches how to add sound effects to a Flash movie and manipulate the sound. Users also learn how to create a video from a Flash movie and integrate Flash movies with Dreamweaver and Director.
more...
From Telework Collaborative
Managing Teleworkers An Online Course for Employers
... of State Governments. He
served as a founder and director of ITAC.
Secondary
Instructor Information
Name:
Dee
Christensen
Office
location:
Washington
more...
... of State Governments. He
served as a founder and director of ITAC.
Secondary
Instructor Information
Name:
Dee
Christensen
Office
location:
Washington
more...
Understanding Telework An Online Course for Employees
... Council of State Governments. He served as a founder and director of ITAC.
Secondary Instructor Information
Name: John Corbett
Biography: John has served as Telework Programs Administrator for the State of Arizona for the past fifteen years. John took the State lead in designing the State of Arizona/AT&T Telecommuting Pilot, a joint public/private demonstration of the viability of
more...
... Council of State Governments. He served as a founder and director of ITAC.
Secondary Instructor Information
Name: John Corbett
Biography: John has served as Telework Programs Administrator for the State of Arizona for the past fifteen years. John took the State lead in designing the State of Arizona/AT&T Telecommuting Pilot, a joint public/private demonstration of the viability of
more...
From F+W Publications, Inc.
Advanced Memoir and Nonfiction Book Writers Workshop from Writers Online Workshops
...s available for this workshop. If interested, contact the director for details.
There is no set outline for this workshop, since the focus will be on writing and critiquing. The workshop will consist of five three-week sessions. At the beginning of each session, you will submit 7,000 words (approximately 28 manuscript pages) to the instructor for review and for group critique. There will be no
more...
...s available for this workshop. If interested, contact the director for details.
There is no set outline for this workshop, since the focus will be on writing and critiquing. The workshop will consist of five three-week sessions. At the beginning of each session, you will submit 7,000 words (approximately 28 manuscript pages) to the instructor for review and for group critique. There will be no
more...
From Education Systems
Get Paid To Travel
...guiding may be the career for you! As a professional tour director, you are hired by tour operators to escort groups on local programs, domestic tours, international tours and cruises. You may be on an African safari one week and cruising the Seven Seas the next. If you prefer local work, there s plenty of opportunity working with local tour operators, destination management companies, and
more...
...guiding may be the career for you! As a professional tour director, you are hired by tour operators to escort groups on local programs, domestic tours, international tours and cruises. You may be on an African safari one week and cruising the Seven Seas the next. If you prefer local work, there s plenty of opportunity working with local tour operators, destination management companies, and
more...
From Sessions Online School of Design
Color Correction Course
... to get the best out of your digital images? As every art director knows, even the best photographs (on the best of days) can be plagued by problems such as color casts, unnatural tones, dull highlights, murky shadows, or low contrast. That's why color correction is such a critical step in preparing high-quality images for print or the Web.
In this challenging 6-lesson course, you'll learn
more...
... to get the best out of your digital images? As every art director knows, even the best photographs (on the best of days) can be plagued by problems such as color casts, unnatural tones, dull highlights, murky shadows, or low contrast. That's why color correction is such a critical step in preparing high-quality images for print or the Web.
In this challenging 6-lesson course, you'll learn
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
