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The Art of Active Listening on-line e-learning cbt (computer based) ...irector of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award for Teaching Excellence. Lee is the co-author of A Woman?s  more...
Safety Director Program (OSHA Emphasis) on-line e-learning cbt (computer based)study at homecourseware ...is course is aimed at new or inexperienced company safety directors. The course will help those safety directors master the essentials. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period. It is always a best practice to take your time and make sure that you understand each lesson in full detail. The  more...
SalesPlus on-line e-learning cbt (computer based) ...irector of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award for Teaching Excellence. Lee is the co-author of A Woman?s  more...
How to Analyze a Film Self-Directed ...o the subjective nature of film, you will find some films/directors/theories more interesting than others; because you are in charge of your own learning management, you may opt to delve deeper into the areas that interest you most. This course can be completed sooner if the student chooses to advance their independent study activities. How to Analyze a Film ? Self-Directed This comprehensive  more...
Ethics and Compliance Basics on-line e-learning cbt (computer based) ...bility. A company is only as ethical and compliant as its directors, managers and employees. Ethics and Compliance Basics Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is only as ethical and compliant as its directors, managers and employees. Training is necessary to encourage good behavior, set  more...
Customer Service Plus on-line e-learning cbt (computer based) ...irector of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at Seton Hall University, where he teaches MBA courses in Negotiating, Managerial Decision Making and Human Resources Management. In 2003 he received the Stillman School?s Award for Teaching Excellence. Lee is the co-author of A Woman?s  more...
From 123-CBT Computer Based Training
Managing Upward Relationships on-line e-learning cbt (computer based) ...ing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall life quality of all concerned. This course attempts to explain the dynamics of power and politics and explores the common grounds between two levels in the organizational hierarchy. Managers need to have necessary  more...
E-Learning Essentials Part 1 E-Learning and Successful Strategy on-line e-learning cbt (computer based)cd rom ...fully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500, etc.). It will also be of interest to Line Managers who are charged with implementing an e-learning solution, and the general learner interested in e-Learning. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...
E-Learning Essentials Part 2 Marketing Your Solution on-line e-learning cbt (computer based)cd rom ...fully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500, etc.). It will also be of interest to Line Managers who are charged with implementing an e-learning solution, and the general learner interested in e-Learning. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...
E-Learning Essentials Part 3 Deploying Measuring Your Solution on-line e-learning cbt (computer based)cd rom ...fully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500, etc.). It will also be of interest to Line Managers who are charged with implementing an e-learning solution, and the general learner interested in e-Learning. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...
Professional Selling Over the Phone Closing a Sale on-line e-learning cbt (computer based)cd rom Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To  more...
Consulting Skills Building Consulting Relationships on-line e-learning cbt (computer based)cd rom ...es is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Determining Consulting  more...
Consulting Skills The Consulting Process on-line e-learning cbt (computer based)cd rom ...es is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Contracting with  more...
Consulting Skills Serving as an Internal Consultant on-line e-learning cbt (computer based)cd rom ...es is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Internal  more...
Managing Business Risk Developing a Risk Management Plan on-line e-learning cbt (computer based)cd rom ... The target audience for this program is Team Leaders, Directors, and Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Evolution of Risk Management (0.5 - 1 hour) Identify the differences between  more...
Managing Business Risk Risk Assessment Control on-line e-learning cbt (computer based)cd rom ... The target audience for this program is Team Leaders, Directors, Managers, Department Heads. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Identification (0.5 - 1 hour) Identify environmental risk  more...
Managing Business Risk Financing Contingency Planning on-line e-learning cbt (computer based)cd rom ... The target audience for this program is Team Leaders, Directors, Managers, Department Heads. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Financing Methods (0.5 - 1 hour) Identify the dimensions  more...
Windows 2000 Planning Implementing Active Directories - Part 1 on-line e-learning cbt (computer based)cd rom ...ce This course series is designed for IS Managers, MIS Directors, Technical Managers, System Administrators, Database Administrators and System Analysts. It is recommenced that participants have completed NETg course 72400, Microsoft Windows 2000: Technical Overview and 72401, Microsoft Windows 2000: New Features or have equivalent knowledge. T otal Learning Time 6 - 8 Hour(s)  more...
Balanced Scorecard Corporate Strategy on-line e-learning cbt (computer based)cd rom ... planning. Audience: This course is for executives, directors, and managers who are seeking to formalize their corporate strategy and looking to implement the balanced scorecard within their organization to achieve strategic business objectives. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language  more...
Balanced Scorecard Implementing on-line e-learning cbt (computer based)cd rom ...nstructed. Audience: This course is for executives, directors, and managers who are seeking to formalize their corporate strategy and looking to implement the balanced scorecard within their organization to achieve strategic business objectives. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language  more...
Balanced Scorecard Measuring Business Objectives on-line e-learning cbt (computer based)cd rom ... scorecard. Audience: This course is for executives, directors, and managers who are seeking to formalize their corporate strategy and looking to implement the balanced scorecard within their organization to achieve strategic business objectives. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language  more...
Business Travel Safety International Travel on-line e-learning cbt (computer based)cd rom ...iciency coordinator, you were selected by Icon's Board of Directors to represent your department in forthcoming global negotiations. Your position is important and high profile, so Icon has managed most of your travel insurance. Since you will travel internationally, Dean has agreed to discuss elements of international travel preparation and safety with you. Unit 2: International Travel  more...
Economics The Principles of Economics on-line e-learning cbt (computer based)cd rom ...nce. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Introduction to Economics and the Economy (1 - 2 hours)  more...
Economics Basic Concepts in Microeconomics on-line e-learning cbt (computer based)cd rom ...rve. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Market Behavior (1 - 2 hours) Plot the effects of changes  more...
Economics Products and Markets on-line e-learning cbt (computer based)cd rom ...rise. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Producer Decision-Making (1 - 2 hours) Identify different  more...
Economics Foundations of Macroeconomics on-line e-learning cbt (computer based)cd rom ...pply. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Issues in Macroeconomics (0.5 - 1 hour) Explain how  more...
Emotional Intelligence Emotional Intelligence for Executives on-line e-learning cbt (computer based)cd rom ...r. Cahill, corporate executives of Icon, and the Board of Directors have decided to sell the product group. In this meeting, you need to use the LISTEN process while reacting to this news. Unit 2: Leading with Emotional Intelligence (0.5 - 1 hour) Identify guidelines for delegating responsibility. Apply guidelines for delegating responsibility.  more...
Customer Relationship Mgt Implementing CRM on-line e-learning cbt (computer based)cd rom ...iams, and Mildred Parcells, three members of the Board of Directors for The Glen, a non-profit organization that provides summer camping experiences for disadvantaged children and their families. With revenue down in three of the past four years, the Board received a proposal from The Glen's marketing staff outlining why the implementation of a CRM system would help focus marketing efforts and  more...
Recruiting Retention Internet Recruiting on-line e-learning cbt (computer based)cd rom ... In this simulation you will meet with Customer Service directors Terry Jones and Caroline Harris, who are looking to fill Customer Service representative positions. They both have specific requirements on the skills and qualifications they desire for the positions. As a member of Icon a a s Human Resources, you will help David and Caroline put together a posting site that is interesting  more...
Human Resource Law Management s Role on-line e-learning cbt (computer based)cd rom ... The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Human Resource Law Introduction (0.5 - 1 hour) Match employment laws  more...
Human Resource Law Americans With Disabilities Act on-line e-learning cbt (computer based)cd rom ... The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: ADA Introduction (0.5 - 1 hour) Identify the provisions of the  more...
Human Resource Law Equal Employment Opportunity Law on-line e-learning cbt (computer based)cd rom ... The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Equal Employment Opportunity (0.5 - 1 hour) Match equal employment  more...
Human Resource Law Family Medical Leave Act on-line e-learning cbt (computer based)cd rom ... The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Introduction to FMLA (0.5 - 1 hour) Identify the Family and Medical  more...
Human Resource Law Fair Labor Standards Act on-line e-learning cbt (computer based)cd rom ... The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Introduction to FLSA (0.5 - 1 hour) Identify the criteria employers  more...
Human Resource Law Understanding Privacy Rights on-line e-learning cbt (computer based)cd rom ... The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:Privacy Laws (0.5 - 1 hour) Match privacy laws with their definitions.  more...
Decision Making Problem Solving Decision Making Fundamentals on-line e-learning cbt (computer based)cd rom ..., you will meet with your company's Finance and Marketing Directors. You have received an offer from an Asian manufacturer to buy your Phone Equipment Line. You need to make a decision to sell or keep the line given certain time constraints. Unit 3: Team Decision Making (0.5 - 1 hour) Understand the importance of group decision making. Determine  more...
Decision Making Problem Solving Problem Solving Fundamentals on-line e-learning cbt (computer based)cd rom In Decision Making & Problem Solving: Problem Solving Fundamentals, you will learn to use a systematic approach to solve problems. In this program, you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome. Learn To Identify different ways problems can be handled.  more...
Succession Planning Setting Up a Succession Planning Program on-line e-learning cbt (computer based)cd rom ... Audience This course is suitable for HR Managers, HR Directors, Executive Managers, Team Leaders, Facilitators, and Project Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Starting Up a Succession Plan (1 - 2 hours)  more...
Succession Planning Successors Plan Evaluation Planning Tools on-line e-learning cbt (computer based)cd rom ... Audience This course is suitable for HR Managers, HR Directors, Executive Managers, Team Leaders, Facilitators, and Project Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Developing Successors (0.5 - 1 hour)  more...
Six Sigma Deploying Six Sigma on-line e-learning cbt (computer based)cd rom ... Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Starting a Six Sigma Project (0.5 - 1 hour)  more...
Six Sigma Managing Six Sigma Projects on-line e-learning cbt (computer based)cd rom ... Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Managing Support and Change (0.5 - 1 hour)  more...
Managing the Expert Understanding Experts on-line e-learning cbt (computer based)cd rom ...ience The target audience for this series is managers, directors, and project leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Recruiting and Retaining Experts (0.5 - 1 hour) Identify ways to  more...
ISO 9001 2000 Overview of Standards on-line e-learning cbt (computer based)cd rom ...bers of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: ISO  more...
Managing the Expert Developing a Successful Environment on-line e-learning cbt (computer based)cd rom ...ience The target audience for this series is managers, directors, and project leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Approaches for Managing Experts (0.5 - 1 hour) Match management  more...
Managing the Expert Managing the Unique Needs of Experts on-line e-learning cbt (computer based)cd rom ...ience The target audience for this series is managers, directors, and project leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Expert Attitudes (0.5 - 1 hour) Identify the guidelines for treating  more...
Operations Management Operations Components on-line e-learning cbt (computer based)cd rom ...ience The target audience for this series is managers, directors, and executives looking to gain an understanding of operations management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: HR, Job Design, and Facility Layout (0.5  more...
Managing Generations in the Workplace Generations Working Together on-line e-learning cbt (computer based)cd rom ... Audience This course is suitable for HR Managers, HR Directors, and Executive Management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: The Challenge of Generational Diversity (1 - 2 hours) Identify  more...
Managing Generations in the Workplace Recruitment Retention on-line e-learning cbt (computer based)cd rom ... Audience This course is suitable for HR Managers, HR Directors, and Executive Management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Recruiting from the Generations (1 - 2 hours) Identify  more...
ISO 9001 2000 The Auditing Process on-line e-learning cbt (computer based)cd rom ...bers of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: ISO  more...
Six Sigma Six Sigma Essentials on-line e-learning cbt (computer based)cd rom ... Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: The Fundamentals of Six Sigma (0.5 - 1 hour)  more...
Team Conflict Overcoming Conflict with Communication on-line e-learning cbt (computer based)cd rom Team Conflict: Overcoming Conflict with Communication offers the student information for understanding and using communication to resolve conflict in a diverse team. The program covers the communication process, explains strategies for managing conflict, and lists guidelines for effective communication during team conflict. Learn To • List in order the  more...
Principles of Marketing Writing a Marketing Plan on-line e-learning cbt (computer based)cd rom ...you will meet with Robin Carlson, one of Icon's Marketing Directors, to discuss the fundamentals of marketing plans. Robin has a number of years of experience in the industry and will ask you a series of questions to test your knowledge of a variety of marketing concepts. Those concepts will include market positioning, the difference between a business plan and a market plan, and the key  more...
Operations Management Fundamentals of Operations Management on-line e-learning cbt (computer based)cd rom ...ience The target audience for this series is managers, directors, and executives looking to gain an understanding of operations management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:Understanding Operations Management (0.5 -  more...
Managerial Leadership Leading Through Change on-line e-learning cbt (computer based)cd rom ... After several months of discussion, Icon's Board of Directors has recently decided to discontinue the best-selling line of Majestic servers. While nothing has been made public, several employees in upper management have heard rumors and are unsure of how their jobs will be affected. You will be meeting with Dean Kramer, the Engineering Manager, Deborah Cowan, the Sales Manager, and Marcus  more...
Executive Level Leadership Becoming an Executive Leader on-line e-learning cbt (computer based)cd rom ... The target audience for this series is senior managers, directors, and executives who wish to improve their leadership skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Roles of Executive Leaders (0.5 - 1 hour)  more...
Executive Level Leadership Change The Executive Leader on-line e-learning cbt (computer based)cd rom ... The target audience for this series is senior managers, directors, and executives who wish to improve their leadership skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Leading for Change (0.5 - 1 hour)  more...
Executive Level Leadership Leadership Communication on-line e-learning cbt (computer based)cd rom ... The target audience for this series is senior managers, directors, and executives who wish to improve their leadership skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Information Issues (0.5 - 1 hour)  more...
Succession Planning Elements Approaches on-line e-learning cbt (computer based)cd rom ... Audience This course is suitable for HR Managers, HR Directors, Executive Managers, Team Leaders, Facilitators, and Project Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Introduction to Succession Planning (0.5 - 1  more...
Operations Management Operations Management Tools on-line e-learning cbt (computer based)cd rom ...ience The target audience for this series is managers, directors, and executives looking to gain an understanding of operations management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Decisions and Problem Solving in  more...
Managing Generations in the Workplace Understanding the Generations on-line e-learning cbt (computer based)cd rom ... Audience This course is suitable for HR Managers, HR Directors, and Executive Management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Four Workplace Generations (1 - 2 hours) Identify the four  more...
ISO 9001 2000 Implementing Standards on-line e-learning cbt (computer based)cd rom ...bers of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: ISO  more...
From HAZMAT Plans & Programs, Inc
OSHA 30 Hour Construction Outreach Online Training on-line e-learning cbt (computer based)study at homeself directed ...d for persons with safety responsibilities such as safety directors, managers, supervisors, persons on safety committees, administrators, and persons responsible for training. This is more than the basic safety training that construction workers receive in the 10 Hour Outreach class. In this class students will learn how to use the Code of Federal Regulations (CFR) and be able to find what  more...
From 6P International, LLC
10 Hour 30 Hour General Industry OSHA Outreach Courses on-line e-learning cbt (computer based) ...lved in general industry. Specifically devised for safety directors, foremen, and field supervisors; the program provides complete information on OSHA compliance issues. OSHA recommends Outreach Training Programs as an orientation to occupational safety and health for workers covered by OSHA 29 CFR 1910. General industry workers must receive additional training, when required by OSHA standards,  more...
30 Hour General Industry OSHA Outreach Training Program on-line e-learning cbt (computer based) ...lved in general industry. Specifically devised for safety directors, foremen, and field supervisors; the program provides complete information on OSHA compliance issues. OSHA recommends Outreach Training Programs as an orientation to occupational safety and health for workers covered by OSHA 29 CFR 1910. General industry workers must receive additional training, when required by OSHA standards,  more...
Professional Response to Trauma on-line e-learning cbt (computer based) ... and suffering routinely as a part of their jobs. Funeral directors, paramedics, firefighters and other emergency responders are faced with traumatic events while performing their duties. These workers are at an increased risk for of developing traumatic stress. This can also affect their ability to provide emergency response to others who need their help. In this course, we will discuss what  more...
From Compliance LLC
Certified Information Systems Risk and Compliance Professional CISRCP - Prep Course 5 days on-line e-learning cbt (computer based)study at homeself directed ... work as risk and compliance officers, or IT managers and directors (and need to understand compliance and business risk management). They will prove that they are qualified, when they pass the Information Systems Risk and Compliance Professional (ISRCP) exam. This course is intended for employers demanding qualified IT and Information Security risk and compliance professionals. This  more...
($297) - Basel ii certification and training program - Become a Certified Basel ii Professional CBiiPro on-line e-learning cbt (computer based)study at homeself directed ...ganization. This course is highly recommended for: Directors, Managers and Professionals involved in Basel ii (decision making and implementation) Risk and Compliance Officers Legal Counsels Strategic Planners Analysts Auditors Management Consultants Course Synopsis: a The First Basel Capital Accord a Regulatory and Economic Capital a On-balance sheet  more...
From Serebra Learning Corporation
Customer Focused Management on-line e-learning cbt (computer based) Sam Walton, founder of Wal-Mart, is reputed to have said, "There is only one boss the customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else." Effective quality management processes focus on the customer. In today's global marketplace, customers have more choices than ever before. To achieve success, it is vital for enterprises to  more...
Launching Successful On-site and Virtual Teams on-line e-learning cbt (computer based) One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team  more...
The Foundations of Creativity and Innovation on-line e-learning cbt (computer based) What is creativity, and how does it affect the brain? Why is it that people often have many of their best ideas once they leave work, when performing the most mundane tasks? Is this a coincidence, or is there a particular reason for it? As more and more organizations encourage employees to propose creative and innovative ideas in the workplace, it's imperative that you understand the foundations  more...
The Role of Critical Thinking in Organizations on-line e-learning cbt (computer based) In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...
Developing Fundamental Critical Thinking Skills on-line e-learning cbt (computer based) You may not need an MBA to succeed in the corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental  more...
Strategies for Facilitating Critical Thinking on-line e-learning cbt (computer based) Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment. Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined  more...
Critical Thinking Skills for Managing on-line e-learning cbt (computer based) Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination. Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical  more...
Organizational Scope of Critical Thinking on-line e-learning cbt (computer based) In any complex environment systems are necessary, but they must serve an organization rather than become its masters. This is how Ralph S. Larsen, chairman and chief executive officer of Johnson & Johnson, describes both the need for systems and their inherent risk. Organizational systems, with complex and intricately interrelated components, demand the application of critical thinking to avoid  more...
Critical Thinking Strategies Simulation on-line e-learning cbt (computer based) You have recently been hired as the general manager at Retail Management Software (RMS). The company began as a small start-up company five years ago, developing software that helps retailers create, manage, and fulfill consumer demand. The founders and owners, Fred Chambers and Larry Busby, and their small team worked hard and developed great products. Recently, RMS' business has increased a  more...
Managing the Expert Developing a Successful Environment on-line e-learning cbt (computer based) Managing the Expert: Developing a Successful Environment explains management strategies, incentive programs, and the challenges of maximizing experts' creative potential. It identifies the processes for designing and implementing expert-appropriate incentive programs, managing renegade creativity, and managing barriers to expert creativity. The target audience for this series is managers,  more...
Balanced Scorecard Implementing on-line e-learning cbt (computer based) In Balanced Scorecard: Implementing the Balanced Scorecard, you will learn the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy  more...
Balanced Scorecard Corporate Strategy on-line e-learning cbt (computer based) The first course in the Balanced Scorecard series focuses on developing and formalizing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. This course is for executives, directors, and managers who are seeking to formalize their corporate strategy and looking to  more...
Balanced Scorecard Measuring Business Objectives on-line e-learning cbt (computer based) In Balanced Scorecard - Measuring Business Objectives, you will learn the importance of good communication when using the balanced scorecard, the reasons for creating a balanced scorecard for each business unit, and the ways your organization can support the critical success factors outlined in a balanced scorecard. You will also learn the steps for gathering and implementing feedback about your  more...
Making Cross-generational Teams Work on-line e-learning cbt (computer based) Teams in the modern workplace may include members from as many as four different generations. For a team to work effectively, its manager must understand generational distinctions. Individual team members may subscribe to different values, practice different work habits, or seek different goals. Lessons in this course cover the benefits and challenges of teaming silent generation, baby boom  more...
Managing in a Global Business Environment on-line e-learning cbt (computer based) ...usiness context. The target for this path is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in governmental agencies or nonprofit organizations where increasing business complexity places a premium on management having these advanced management skills. The course would also be suitable for those  more...
Managing Cross-Functions on-line e-learning cbt (computer based) ...ivering success. The target for this path is senior level directors, senior managers of strategic business units and advanced level managers. It would also be of interest to managers working in a governmental agency or nonprofit organization where increasing business complexity places a premium on management having these advanced management skills. The course would also be suitable for those  more...
Managing For High Performance on-line e-learning cbt (computer based) ...high performers. The target for this path is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in a governmental agency or nonprofit organization where increasing business complexity places a premium on management having these advanced management skills. The course would also be suitable for those  more...
Managing Managers on-line e-learning cbt (computer based) ...strategy, and deliver results. The target is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in government agencies or nonprofit organizations where increasing business complexity places a premium on management having these advanced management skills. The course is also suitable for those high  more...
Managing Upward Relationships on-line e-learning cbt (computer based) ...ing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall life quality of all concerned. This course attempts to explain the dynamics of power and politics and explores the common grounds between two levels in the organizational hierarchy. Managers need to have necessary  more...
E-Learning Essentials Pt 1 E-Learning and Successful Strategy on-line e-learning cbt (computer based) This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective  more...
E-Learning Essentials Pt 2 Marketing Your Solution on-line e-learning cbt (computer based) This course covers the aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups  more...
E-Learning Essentials Pt 3 Deploying and Measuring Your Solution on-line e-learning cbt (computer based) The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating  more...
Introduction to Economics Basic Concepts in Microeconomics on-line e-learning cbt (computer based) Basic Concepts in Microeconomics builds on the general principles introduced in The Principles of Economics by introducing the learner to microeconomic concepts and issues. Such things as market behavior and decision-making, consumer choice and preference and the factors that motivate firms are covered across a range of informative lessons situated in real-life scenarios. This course is aimed at  more...
Introduction to Economics Products and Markets on-line e-learning cbt (computer based) Having covered the basics of markets and consumers, learners can now examine the relationships between producers and the markets in which they sell in this course Products and Markets . Learners discover what drives short and long-run costs as well as what makes markets competitive. Different market types and producer theory are also explained. This course is aimed at Managers, Directors, and  more...
Introduction to Economics Foundations of Macroeconomics on-line e-learning cbt (computer based) With the basics of microeconomics in place, Foundations of Macroeconomics gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. This course is aimed at Managers, Directors, and  more...
Competitive Factors in Strategic Marketing on-line e-learning cbt (computer based) You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor  more...
Leadership on-line e-learning cbt (computer based) Leadership is fundamental in driving quality in an organization. A good leader's actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include:  more...
Team Dynamics on-line e-learning cbt (computer based) Effective development of teams improves the organization's quality and productivity. Team development encompasses team establishment, assignment of roles and responsibilities, and performance evaluation. Dynamic team goals and objectives must align with the organization's vision and mission. This course explores team building and team dynamics. It is aligned with the Quality Management Division of  more...
Developing and Deploying Strategic Plans on-line e-learning cbt (computer based) Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding market forces, internal strengths and weaknesses, stakeholders, relevant technology, and legal and regulatory factors. With these considerations, an  more...
Managerial Skills and Abilities on-line e-learning cbt (computer based) Quality management is an important factor in the success of today's organizations. Leading organizational thinkers have gone to the extent of saying that quality in an organization is determined by the quality of its management. In order to bring quality and excellence to an organization, managers need certain skills, tools, and abilities in all their functions. These skills and abilities relate  more...
Communication Skills and Project Management on-line e-learning cbt (computer based) An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also  more...
Quality Systems Models and Theories on-line e-learning cbt (computer based) The implementation of an effective quality system is a vital component of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan that is well developed and properly implemented must be aligned to the corporate mission and vision statements and the strategic plan in order to be  more...
Problem Solving and Process Management Tools on-line e-learning cbt (computer based) Albert Einstein is reputed to have said, "The significant problems we face cannot be solved at the same level of thinking we were at when we created them." To solve quality and process-related problems, managers should continuously enhance their knowledge of organizational processes and quality management tools. These tools help managers find root causes of problems, an important step toward  more...
Measurement Assessment and Metrics on-line e-learning cbt (computer based) Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques  more...
Supply Chain Management on-line e-learning cbt (computer based) At what level are your suppliers performing? Are the relationships with your suppliers benefiting the organization? A quality-centered relationship with a supplier can play a vital role in the success of organizations, providing a competitive advantage in today's aggressive global marketplace. Without sound performance measurement and communication strategies, the relationship between you and your  more...
Training and Development on-line e-learning cbt (computer based) The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in  more...
Inventory Management on-line e-learning cbt (computer based) In today's economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick  more...
Managing the Expert Understanding Experts on-line e-learning cbt (computer based) Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. The target audience for this series is managers, directors, and project leaders.  more...
Managing the Expert Managing the Unique Needs of Experts on-line e-learning cbt (computer based) Managing the Expert: Managing the Unique Needs of Experts explains expert attitudes and behaviors. It identifies methods for managing power and politics in an expert environment and provides guidance for experts managing experts. The target audience for this series is managers, directors, and project leaders.  more...
Economics Part 1 The Principles of Economics on-line e-learning cbt (computer based) In Economics: The Principles of Economics you will learn about some of the broad issues and concepts that make up the field of economics. Beginning with some basic definitions, the course builds to introduce economic systems and the concepts of scarcity and wants and how these impact economies. It also places some of its focus on the US economy in general and the Federal Reserve Bank in  more...
Managing Business Risk Developing a Risk Management Plan on-line e-learning cbt (computer based) Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. The target audience for this program is Team Leaders, Directors, and  more...
Managing Business Risk Risk Assessment and Control on-line e-learning cbt (computer based) Managing Business Risk: Risk Assessment and Control teaches learners about risk identification and environmental scanning. Students will also learn about evaluation and control of risk within organizations and the methods for classifying various organizational risks. The target audience for this program is Team Leaders, Directors, Managers, Department Heads.  more...
Managing Business Risk Part 3 on-line e-learning cbt (computer based) Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. The target audience for this program is Team Leaders, Directors,  more...
Operations Management Fundamentals of Operations Management on-line e-learning cbt (computer based) Operations Management: Fundamentals of Operations Management offers the student an overview of the components of operations management. The program defines each of the components and introduces the student to the concepts of quality and project management. In addition, the program offers examples of how changing operations affects a company s operation processes. The target audience for this  more...
Operations Management Operations Components on-line e-learning cbt (computer based) Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company s operations. The target audience for this series is managers,  more...
Operations Management Operations Management Tools on-line e-learning cbt (computer based) Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.  more...
ISO 9001 2000 Overview of Standards on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In ISO 9001: 2000: Overview of Standards you will learn the fundamentals of the ISO system of standards. It examines quality management in general and ISO in particular, focusing on the history of ISO and how their standards are developed. It then teaches the initial steps an organization should take when seeking initial or upgraded certification from ISO. Members of Corporate Management,  more...
ISO 9001 2000 Implementing Standards on-line e-learning cbt (computer based) In ISO 9001:2000 Implementing Standards you learn about the principal ISO Clauses, new ISO requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently. Members of Corporate  more...
ISO 9001 2000 The Auditing Process on-line e-learning cbt (computer based) In ISO 9001:2000: The Auditing Process you learn about the fundamentals of the auditing process for ISO 9000: 2000. It explains the basic audit procedures and requirements as well as the importance of starting and closing the audit in the correct fashion. Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the  more...
From The Jacman Group
OSHA - 10 30 Hour General Industry Outreach Training Program on-line e-learning cbt (computer based) ...lved in general industry. Specifically devised for safety directors, foremen, and field supervisors; the program provides complete information on OSHA compliance issues. OSHA recommends Outreach Training Programs as an orientation to occupational safety and health for workers covered by OSHA 29 CFR 1910. General industry workers must receive additional training, when required by OSHA standards,  more...
From PsyAsia International
Saville Consulting Wave Webinar-FREE WEBINAR on-line e-learning cbt (computer based) Scott Ruhfus and Leonie Murray, directors at Saville Consulting Asia Pacific presented a live webinar hosted by PsyAsia International. Scott introduced the Saville Wave and the impressive research on its validity. Leonie demonstrated the online psychometric testing system called Oasys. The webinar was recorded and is available for download here.  more...
Identity Questionnaire Webinar- FREE WEBINAR self directed Max Choi and Richard Ogden, Psychologists, test publishers and directors of Quest Partnership, presented a live webinar hosted by PsyAsia International. The webinar introduced the Identity Self-Perception Questionnaire, reports and online psychometric assessment system. The webinar was recorded and is available for download here.  more...
From Canadian Centre for Professional Development
Non-Profit Directors Liability on-line e-learning cbt (computer based)study at home A must for anyone serving on a Non-Profit board. Despite the commitment to service and various causes many non-profit board directors are not aware of liability issues surrounding non-profit board service. Covers: Introduction to Non-Profit Organizations Legal Duties and Obligations Liability and Risk Management Rights and Powers of Directors Liability and Committees Registered Charities and  more...
From Education Systems
Get Paid To Travel on-line e-learning cbt (computer based) If you love to travel and enjoy working with individuals, tour directing and guiding may be the career for you! As a professional tour director, you are hired by tour operators to escort groups on local programs, domestic tours, international tours and cruises. You may be on an African safari one week and cruising the Seven Seas the next. If you prefer local work, there s plenty of opportunity  more...
From Sessions Online School of Design
design for non-designers on-line e-learning cbt (computer based)study at homeself directed Need to think like a designer? This course gives you a primer on the basic elements of design: typography, images, color, and layout. Through a series of real-life case studies, you'll go inside the design process and learn how to evaluate designs using such time-honored principles as consistency and alignment. Through interaction with the instructor and other students, you'll with develop your  more...
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