Online Disaster Recovery Planning eLearning Training

Inbound Call Center Technology ...ogy, and outlines how to protect your call center through Disaster Recovery Planning. Understanding inbound call center technology is one important step to providing better service to your customers. Having technical knowledge of the call center is a considerable advantage when few in the call center environment understand the technology they work with. This series is targeted specifically for  more...

Win2000 Netwk Security Design Providing Secure Access-Internet This course provides an overview of maintaining security for a private network configured for public access and explains the risks that a network is prone to while using the Internet. You will learn how to protect a network using a firewall and will also learn about the guidelines for placement of Web and FTP servers, application servers, RRAS servers, and DNS servers while configuring a firewall.  more...