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From Simons-White & Associates, Inc.
Advanced Product Quality Planning
    Session Information
Session Date: July 17, 2008
Start time: 1:00 pm
Duration: 2 hours
Session Fee: $200 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Advanced Product Quality Planning
Advanced Product Quality Planning (APQP) is a methodology that encompasses all the activities and processes needed between customer more...
From Serebra Learning Corporation
Customer Service : CARE Brain-teasers
  In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course provides an more...Keeping Safe at Work
Working safely has to be everyone's priority, but safe working isn't always a case of common sense. To be really sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether it's simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, the law defines your responsibility. This course will equip more...Cisco Designing Networks Part 1: Internetworking Analysis
This first course in the DCN curriculum should provide the learner with a brief overview of the internetworking technologies and devices that they must understand to begin designing Cisco networks. It should also discuss the theories and processes for identifying the networking needs of the customer. more...Employee Performance: Providing Feedback
Employee Performance: Providing Feedback helps managers and employees develop the skills needed to give constructive feedback-both praise and criticism-to subordinates or peers. They learn the role feedback plays in improving performance and when and how to deliver feedback so that it can be 'heard' by the recipient. more...Project Management: The Fundamentals
Participants in Project Management: The Fundamentals will understand the importance of project management and learn to differentiate between product and project management. They develop an understanding of the roles and responsibilities of the project manager, the various aspects of the project environment, and the importance of developing a quality project team. In addition, they become familiar more...Project Management: Scope
In Project Management: Scope, project managers learn about the importance of project scope in managing the project management process. They learn how to develop a project charter and write the scope statement for a project. In addition, they learn how to develop, organize, and use a work breakdown structure (WBS). more...Project Management: Estimating Costs
This program provides team members with the skills and processes necessary to estimate the cost of the resources needed for a project. Participants learn how to develop a cost baseline and overcome problems that will produce errors when estimating project costs. They also develop an understanding of the importance of cost control throughout a project's life. more...Project Management: Quality Standards
Participants in this program learn the importance of developing and fulfilling quality standards. They learn how to develop a project quality plan and avoid the costs of less-than-optimal quality. In addition, they learn some quality control techniques that they can use when managing a project. more...Project Management: The Team
This program teaches project leaders how to identify, assign, and document project team members' responsibilities and reporting relationships. In addition, participants learn about team-building activities that can enhance individual team members' performance and the overall success of a project. more...Excellence in Service: Providing Superior Customer Service
In Excellence in Service: Providing Superior Customer Service, you will learn how to develop and maintain a positive attitude, show extra attentiveness to your customers, and use customer-friendly language. In addition, you will learn how to effectively solve customers' problems and benefit from their complaints. more...Diversity: What Managers Should Know
In Diversity: What Managers Should Know, participants acquire the knowledge and skills to welcome and manage a diverse workforce. Participants review what diversity is and how it influences relationships between co-workers. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to maximize the advantages of more...Diversity: What Employees Should Know
In Diversity: What Employees Should Know, participants learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers. more...Financial Management: Understanding Financial Statements
In Financial Management: Understanding Financial Statements, participants develop an in-depth understanding of the purpose and uses of each of four financial statements-the income statement, the balance sheet, the cash flow statement, and the statement of stockholders' equity-and practice preparing and interpreting each of these tools. more...Financial Management: Budgeting Essentials
In Financial Management: Budgeting Essentials, participants learn how to create and enforce a budget by analyzing financial statements, setting objectives, and monitoring performance. more...Financial Management: Cash Analysis and Management
In Financial Management: Cash Analysis and Management, participants learn how to prepare a bank reconciliation and how to choose an appropriate person to review a bank reconciliation. Additionally, they will learn how to control an organization's cash and how to prepare a Cash Flow Statement. more...Financial Management: Analyzing Financial Statements
In Financial Management: Analyzing Financial Statements, participants will learn about the various tools available for analyzing financial statements. more...Solutions Development Discipline - Part 1
This course is the first part of a three part series for IT Professionals. This series will discuss Microsoft's philosophy on team organization, introduces a milestone-driven process model to manage the risks inherent in a dynamic environment, and provides an architectural framework for MultiThreaded development that emphasizes reusability and distribution. more...Solutions Development Discipline - Part 2
This course is the second part of a three part series for IT Professionals. This series will discuss Microsoft's philosophy on team organization, introduces a milestone-driven process model to manage the risks inherent in a dynamic environment, and provides an architectural framework for MultiThreaded development that emphasizes reusability and distribution. more...Solutions Development Discipline - Part 3
This course is the final part of a three part series for IT Professionals. This series will discuss Microsoft's philosophy on team organization, introduces a milestone-driven process model to manage the risks inherent in a dynamic environment, and provides an architectural framework for MultiThreaded development that emphasizes reusability and distribution. more...ActiveX Code Components
The ActiveX Code Components course covers the creation of ActiveX code components. It introduces the audience to the concepts of ActiveX EXE and ActiveX DLL and goes on to discuss the various methods to create them. The course also explains the development of the code for ActiveX code components and its usage. This curriculum has been designed for application developers and authors who plan, more...Site Survey Fundamentals
In this module, we discuss the process of conducting a site survey, also known as a "facilities analysis." We discuss terms and concepts with which you are probably familiar if you have ever installed a wireless network from the ground up. more...The OSI Model
Upon completing this WestNet e-Learning module, you will be able to explain why the OSI model was created; name and understand the layers of the OSI reference model; and, describe what an open standard is and why it benefits both vendors and customers. more...LAN Implementation
In this WestNet e-Learning module, we review the operation and implementation of three established local area network (LAN) technologies: Ethernet, Token Ring, and Fiber Distributed Data Interface (FDDI). more...Large Network Case Studies
In this module, we explore network availability, performance, and Internet connectivity. As you work through this module, you will come to appreciate that all network design issues are highly interrelated. Likewise, real-world design projects often include multiple broad goals, often creating large and complex trade-offs. more...VoIP Network Quality of Service Techniques
...quality over the best effort data network. Here, we first discuss general converged network QoS requirements. We find that QoS parameters extend beyond just bandwidth and delay, but also include jitter, packet loss, network availability, and security. We discuss traffic shaping and admission control, and learn how we can use admission policies to direct our network devices to handle different more...Call Center Components
This WestNet e-Learning module discusses the features, benefits, and integration issues of each one of a call center's basic tools. more...Workgroup Collaboration and Advanced Reporting Options in Project 2002
To discuss collaboration and advanced tracking and reporting with Project 2002 Anyone wishing to gain advanced knowledge of Microsoft Project 2002; candidates for MOUS certification; end users seeking competence in Microsoft Project 2002 more...Succeeding Through Teamwork Differences Make Great Teams
This course explains the importance of collaborating with people who bring different experiences and perspectives to the group. Several tips to minimize conflict and enhance collaboration among people with different backgrounds or work styles are identified. Professionals who want to work more effectively with others to achieve shared goals. more...Measuring Team Performance Measure for Success
This course reviews how feedback based on specific performance goals can help teams track progress, enhance motivation, and improve performance. Professionals who want to collaborate more effectively within a group. more...Measuring Team Performance Learn from Results
This course helps teams to interpret measurement results in order to evaluate performance and set new goals. Professionals who want to collaborate more effectively within a group. more...Transitioning into a Project Management Role
Many people find themselves thrust into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible issues. Time and experience will develop and refine more...Cross-cultural Communications Simulation
...e coach of the Springfield Strikers who is from Spain, to discuss the status of the team and her performance in the past season. Later in the simulation, you will try to sign foreign free agents to play for the Strikers. These conversations will put your cross-cultural communication and negotiation skills to the test. This simulation is based on the SkillSoft series "International more...Elements of Marketing Strategy
...the broad scope of strategic marketing. You'll be able to discuss cost structures and their influence on your marketing strategy. The impact of product life cycles on your markets is another focus. Methodology to achieve or increase profitability is another featured section of this course. Apply the best thinking and research techniques to the development of a superior market strategy plan to more...Design Concepts for Web Sites
To describe, explain, and equip students to use the basic techniques of web site design and development Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists more...Advanced Technology Concepts for Web Designers
To introduce users to the incorporation of JavaScript and other technologies such as DHTML, cookies and plug-ins in web sites, and to web site publishing, web site maintenance, and database integration Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists more...Interviewing and Hiring Practices
...ertising medium, the questions you ask on forms, what you discuss in company publications, and your interview questions combine to create an impression of you and your organization. It may happen, unintentionally, that your recruiting, interviewing, and hiring processes illegally or unfairly discriminate against "protected" individuals or minority groups. It may also happen that your company more...Introducing Dreamweaver MX and ASP NET
To introduce the student to Dreamweaver MX and ASP.NET and explain how to use them to publish database content, reuse code, and navigate through DataSets Web professionals; home users and end users wishing to use Dreamweaver MX to create database-driven web applications built on ASP.NET technology more...Using Advanced Dreamweaver MX Tools
To describe the functions and features of the advanced Dreamweaver MX tools Web professionals; home users and end users wishing to create effective Internet or intranet sites quickly and easily more...Working with Images in Macromedia Fireworks MX
To discuss how to work with images in Fireworks MX Web designers; graphic designers; home users and end users with an interest in graphic design; Macromedia Dreamweaver MX users and Macromedia Flash MX developers using Macromedia Fireworks MX to create graphics more...Adding Interactive Objects in Macromedia Fireworks MX
To describe how to work with and create interactive features in Fireworks MX Web designers; graphic designers; home users and end users with an interest in graphic design; Macromedia Dreamweaver MX users and Macromedia Flash MX developers using Macromedia Fireworks MX to create graphics more...Maintaining Quality Code
To outline the primary techniques of refactoring, and to discuss the best practices for reviewing, testing, and debugging code Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software more...Getting Started with Programming
To introduce structured programming concepts, coding design, and style Anyone wishing to know the basics of programming more...Advanced ADO NET Programming
To explain how to modify DataSet data, update data sources, read and write XML data sources, and interact with ADO.NET Visual Basic .NET programmers and candidates for the Microsoft MCSD and MCAD certification paths more...Inside C
To compare and contrast the features of the C# programming language with those of C Application developers with experience in object-oriented programming, especially in C , who wish to start working with C# more...Beginning C
To compare and contrast the features of the C# programming language with VB6 Application developers with experience in object-oriented programming, especially Visual Basic 6.0, who wish to start working with C# more...Programming C for the VB6 Developer
To describe C# programming techniques and models Application developers with experience in object-oriented programming, especially Visual Basic 6.0, who wish to start working with C# more...Windows Forms and Controls in VB NET
To discuss how to work with Windows Forms and controls in VB.NET Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials more...Working with UNIX Programs
To describe how to use UNIX programs and manage their execution End users and IT professionals working in a UNIX environment for the first time more...Introduction to UNIX
To introduce the UNIX operating system IT professionals needing to familiarize themselves with the UNIX environment more...Managing Files Folders and Devices in Microsoft Windows XP
To show how to manage, control, and troubleshoot files and folders, network devices, and drivers in Windows XP Professional Students preparing for the Microsoft Exam 70-270; Installing, configuring and administering Microsoft Windows XP Professional more...System Reliability and the Desktop in Windows XP Professional
To demonstrate how to monitor and improve system performance and how to configure desktop settings in Windows XP Professional Students preparing for the Microsoft Exam 70-270; Installing, configuring and administering Microsoft Windows XP Professional more...Networking Protocols and Services in Microsoft Windows XP
To explain how to configure networking utilities and IIS and how to manage the remote assistance and remote desktop utilities in Windows XP Professional Students preparing for the Microsoft Exam 70-270; Installing, configuring and administering Microsoft Windows XP Professional more...Installing Windows XP Professional
To demonstrate how to install or upgrade to Windows XP Professional Students preparing for the Microsoft Exam 70-270 more...Exchange Server 2003 Designing and Planning Deployment
To discuss how to design and plan Exchange Server 2003 deployment Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams more...Exchange Server 2003 Planning for Active Directory and Designing a Messaging Infrastructure
To discuss how to plan and design Active Directoy integration, multiple forest deployment, general administration, and organization infrastructure in Exchange Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams more...Exchange Server 2003 Designing Data Management and Fault Tolerance
To discuss how to design data management, fault tolerance, backup, and recovery in Exchange Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams more...Exchange Server 2003 Designing Server and Client Connectivity
To discuss how to design server and client connectivity Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams more...Exchange Server 2003 Planning Security
To discuss how to plan the protection of an Exchange Server 2003 organization from security threats Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams more...Exchange Server 2003 Configuration for Exchange and Foreign Messaging Systems
To discuss configuration for Exchange and foreign messaging systems Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams more...Basic Concepts of Exchange 2000 Server
To introduce the capabilities and structure of Exchange 2000 Server Students preparing for Microsoft certification in Installing, Configuring, and Administering Microsoft Exchange 2000 Server (70-224), and Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server (70-225) more...Installing and Integrating Internet Information Services 5 0
To discuss the new features, installation considerations, and security of Internet Information Services 5.0 Administrators who intend to install Internet Information Services 5.0 for the first time; experienced administrators who wish to upgrade or migrate to IIS 5.0; students or IT professionals who wish to gain a knowledge of IIS 5.0 more...Administering and Configuring Internet Information Services 5 0
To discuss how to administer and configure Internet Information Services 5.0 Administrators who intend to install Internet Information Services 5.0 for the first time; experienced administrators who wish to upgrade or migrate to IIS 5.0; students or IT professionals who wish to gain a knowledge of IIS 5.0 more...Small Business Server 2000
To provide an overview of Microsoft Small Business Server (SBS) 2000 and its main features, such as its management consoles and monitoring tools, and to show how Microsoft Exchange 2000, ISA Server 2000, and Microsoft SQL Server 2000 integrate with SBS 2000 Network administrators for companies of up to 50 users; IT solutions companies that wish to deploy SBS 2000 more...Microsoft Small Business Server 2000 Administration
To introduce students to the network planning and security issues involved in deploying Microsoft Small Business Server 2000 Technical personnel at IT solution companies who wish to deploy Microsoft Small Business Server 2000 to small businesses and network administrators of small businesses more...Microsoft Small Business Server 2000 Features
To introduce students to the communication and advanced features of Microsoft Small Business Server 2000 Technical personnel at IT solution companies who wish to deploy Microsoft Small Business Server 2000 to small businesses and network administrators of small businesses more...Managing Users and Sites in SharePoint 2003
To discuss user and site management in SharePoint Portal Server 2003 Administrators who intend to deploy SharePoint Portal Server 2003 and SharePoint technologies; IT professionals who wish to gain knowledge of SharePoint products and technologies more...Developing a Commerce Server 2000 Solution
To discuss how to develop a Commerce Server 2000 solution IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam more...Data Management in Commerce Server 2000
To discuss data management in Commerce Server 2000 IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam more...Features Deployment and Installation of Application Center 2000
...e benefits and features of Application Center 2000 and to discuss how to plan the deployment and installation of Application Center 2000 Candidates preparing for the MCSE elective exam 70-232: Implementing and Maintaining Highly Available Web Solutions with Microsoft Windows 2000 Server Technologies and Microsoft Application Center 2000; IT professionals with experience administering and more...High-Availability Concepts and Monitoring in Microsoft Application Center 2000
...discuss high-availability concepts and to outline how to monitor Application Center 2000 Candidates preparing for the MCSE elective exam 70-232: Implementing and Maintaining Highly Available Web Solutions with Microsoft Windows 2000 Server Technologies and Microsoft Application Center 2000; IT professionals with experience administering and monitoring web servers; IT professionals familiar with more...Configuring and Managing Microsoft Application Center 2000
To explain application deployment issues, how to configure load balancing, and the n-tier architecture Candidates preparing for the MCSE elective exam 70-232: Implementing and Maintaining Highly Available Web Solutions with Microsoft Windows 2000 Server Technologies and Microsoft Application Center 2000; IT professionals with experience administering and monitoring web servers; IT professionals more...Planning for Deployment of Microsoft Biztalk 2000
To describe the planning and design of a BizTalk Server 2000 deployment IT professionals and administrators seeking to gain competency in the use of Microsoft BizTalk Server 2000; candidates for Microsoft Exam 70-230: Designing and Implementing Solutions with Microsoft BizTalk Server 2000, Enterprise Edition more...Document Exchange in Microsoft BizTalk Server 2000
To explain how to manage and configure document exchange using BizTalk Server 2000 IT professionals and administrators seeking to gain competency in the use of Microsoft BizTalk Server 2000; candidates for Microsoft exam 70-230: Designing and Implementing Solutions with Microsoft BizTalk Server 2000, Enterprise Edition more...Deployment Tasks for Microsoft Commerce Server 2000
To describe how to deploy Commerce Server 2000 IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam more...Updating the Linux Kernel
To identify the main factors involved in installing, configuring, and managing the Linux kernel Students wishing to acquire the basic skills required as a Linux system administrator more...Linux System Customization and Automation
To discuss common scripting languages and to describe methods for automating Linux system tasks Students wishing to acquire the intermediate skills required as a Linux system administrator more...Creating a Migration Plan in Windows NET Server
To discuss how to create a migration plan in Windows .NET Server Support professionals working with Windows NT Server 4.0 who are responsible for developing, designing, and deploying a directory services migration; those who are on the Microsoft Certified Systems Engineer (MCSE) track who want to acquire the skills necessary to select, develop, and deploy a directory services migration more...Preparing and Deploying a Domain Upgrade in Windows NET
To discuss how to prepare and deploy a domain for an upgrade in Windows .NET Support professionals working with Windows NT Server 4.0 who are responsible for developing, designing, and deploying a directory services migration; those who are on the Microsoft Certified Systems Engineer (MCSE) track who want to acquire the skills necessary to select, develop, and deploy a directory services migration more...Preparing and Deploying a Domain Restructure in Windows NET
...discuss how to restructure account and resource domains in a Windows .NET environment Support professionals working with Windows NT Server 4.0 who are responsible for developing, designing, and deploying a directory services migration; those who are on the Microsoft Certified Systems Engineer (MCSE) track who want to acquire the skills necessary to select, develop, and deploy a directory more...Printers Maintenance and Safety Issues
To present an overview of printers and discuss computer maintenance and safety issues Anyone wanting to become a hardware support technician more...E-Commerce 7 0
This WestNet e-Learning module explores the extensive, invisible "back-end" systems that make online business possible: credit cards and electronic cash, Web marketing strategies, search engines that bring customers to online storefronts, and integrated systems of specialized servers that handle complex transactions at a distance. more...Web Development Process
In this WestNet e-Learning module, we show how Web developers can benefit by applying formal software engineering processes to site projects. Many Web developers are still learning the lesson that the softwaredevelopment community learned 20 years ago: process pays. It pays in shorter schedules, better designs, and higher user satisfaction. more...Web Technologies
This WestNet e-Learning module explores the Web technologies, such as JavaScript and databases, used to enhance basic Web page functionality. more...Antennas and Accessories
In this module, we will discuss the proper methods for installing each kind of antenna. We will explain polarization, coverage patterns, and appropriate uses of antennas. Additionally, we describe the many different items that are used to connect antennas to other wireless LAN hardware. more...Wireless LAN Organizations and Standards
In this module, we discuss the role of the Federal Communications Commission (FCC) in defining and enforcing the regulations governing wireless communication and the role of the Institute of Electrical and Electronics Engineers (IEEE) in creating standards that allow wireless devices to work together. more...Physical Layers
In this module, we discuss some of the media access control (MAC) and Physical Layer characteristics of wireless LANs that are common to all wireless LAN products, regardless of the manufacturer. We also explain the difference between Ethernet and wireless LAN frames and how wireless LANs avoid collisions. more...Troubleshooting Wireless LAN Installations
In this module, we discuss the more common obstacles to successful implementation of a wireless LAN, and how to troubleshoot them. Wireless LANs have their own set of challenges, mainly dealing with the behavior of RF signals. There are different methods of discovering when these challenges exist and each of the challenges discussed has its remedies and workarounds. more...Wireless LAN Security
In this module, we discuss the much-maligned 802.11 specified security solution known as Wired Equivalent Privacy (WEP). We explain the various methods that can be used to attack a wireless LAN to prepare you (as an administrator) to prevent security problems. more...Network Security Issues
To discuss security issues surrounding computers and the Internet Individuals, with minimal experience of information security issues, who interface with their organization's Internet IT systems; new employees; individuals new to using the Internet more...Wireless LAN Technologies
To introduce wireless LAN technologies Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students investigating or researching wireless communications and related technologies more...Getting Started with Wireless Networking
To explain network concepts and components and to demonstrate the installation and configuration of a wireless PC card, wireless mini PCI card, and access point End users; anyone interested in setting up a wireless network for a home or small business more...Wireless Communication Basics
To discuss the development and functionality of wireless communication Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies more...1G and 2G Communication Systems
To discuss the history, development, and functionality of GSM, IS-136, and IS-95 telecommunications technology Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies more...3G Communication Systems
To describe and discuss various third-generation telecommunications technologies, including W-CDMA, EDGE, and cdma2000 Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies more...2 5G Communication Systems
To discuss the history, development, and functionality of GPRS, HSCSD, and 2.5G CDMA telecommunications technologies Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies more...Bluetooth and HomeRF
To describe and discuss the major issues surrounding Bluetooth and HomeRF technology, their respective architectures, functionalities, and application environments Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies more...Alternative Access Methods in a Wireless Environment
To discuss the history, development and functionality of fixed wireless-access, satellite, and trunked-radio technologies Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies more...TCP IP Addressing and Subnetting
This WestNet e-Learning module introduces subnetting concepts, beginning with Class C networks, and building to subnetted Class A networks. We will also discuss Classless Interdomain Routing (CIDR) and supernetting. more...TCP IP Structuring and Addressing
This WestNet e-Learning module introduces the TCP/IP protocol suite: the OSI model, the TCP/IP Network, Transport, and Application Layer protocols. We will also review some of the most common network devices responsible for moving data across networks. more...Routing TCP IP
This WestNet e-Learning module introduces the routing protocols and shows how they do their jobs. We will discuss the routing process, different routing types, Exterior Gateway Protocols (EGPs), and advanced routing practices. more...Troubleshooting a TCP IP Network
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This WestNet e-Learning module reviews some of the more common Network Layer protocols. more...Transport Layer Protocols
In this WestNet e-Learning module, we will explore Transport Layer protocols. These protocols are responsible for getting messages across a network using the services of the Network Layer. more...Client Server Information Transfer
This WestNet e-Learning module looks at communication from client to server by means of client and server protocol stacks and the transfer of information between client and server. more...WAN Physical Layer Protocols
This WestNet e-Learning module looks at the most widely used choices for connecting networks in a point-to-point fashion. more...Gathering Requirements
This module outlines a formal five-phase approach to network design. . It can be used by an outside consultant or an internal Information Services (IS) group. This network design process, as presented here, is very methodical. This level of detail helps ensure that the designer gathers all necessary information, considers all options, and keeps all key players well informed. Experienced network more...Logical Network Design
This module focuses on technological design considerations, such as physical media characteristics, wide-area performance, network management, security, and Transmission Control Protocol/Internet Protocol (TCP/IP) addressing. more...Physical Network Design
This module provides an overview of transmission media basics, including a look at structured wiring systems, cable characteristics, wireless LANs, and installation. more...Designing a Small Network
The lessons in this module apply the network design process as we gather requirements, analyze, and design a small network for an imaginary company. The company in this example provides training for software, hardware, and World Wide Web (Web) development. more...Introduction to Security in Networked Environments
To introduce the student to security concepts and threats to networks and data Network administrators, firewall administrators, systems administrators, application developers, and IT security officers more...Encryption Technologies
To discuss techniques for encrypting information Network administrators, firewall administrators, systems administrators, application developers, and IT security officers more...Firewalls and VPNs
To explain how firewalls and VPNs facilitate network security Network administrators, firewall administrators, systems administrators, application developers, and IT security officers more...Operating System and File Security Issues
To describe operating system and file security issues Network administrators, firewall administrators, system administrators, application developers, and IT security officers more...Intrusion Detection and Response in Networked Environments
To describe how to detect and respond to network intruders Network administrators, firewall administrators, system administrators, application developers, and IT security officers more...Security Analysis and Auditing in Networked Environments
To discuss how to collect and utilize information on network intrusion attempts Network administrators, firewall administrators, system administrators, application developers, and IT security officers more...Securing Access to Networks
To introduce and discuss authentication systems Network administrators, firewall administrators, system administrators, application developers, and IT security officers more...General Security Concepts
To introduce the key principles of security for the enterprise Network administrators, firewall administrators, system administrators, application developers, and IT security officers more...Communications Security
To introduce the key issues in communications security Network administrators, firewall administrators, system administrators, application developers, and IT security officers more...Network Signals Cables Topologies
In the WestNet e-Learning module, we will consider the physical qualities of the network itself. We discuss the nature of electronic communication and explain how information can be transmitted as analog or digital signals. We then explore the various physical layouts or topologies of data networks, and show how the pattern of signal flow depends on the topology of the network. more...Computers and Software in Networks
This WestNet e-Learning module considers how computers communicate with each other and the basic concepts of how computers work. After we introduce the main types of computers, we discuss the most important components and features of computer systems. more...How Wide Area Networks Work
This WestNet e-Learning module discusses the technologies used to connect two or more local area networks (LANs) over an extended distance, resulting in either a metropolitan area network (MAN) or wide area network (WAN). The difference between a MAN and a WAN will also be explored. more...How Ethernet Works
In this WestNet e-Learning module, we will explore Ethernet Frame Format, Fast Ethernet, Gigabit Ethernet, Switched Ethernet Configurations, and VLANs. more...How ATM LANs Work
This WestNet e-Learning module will focus on ATM Architecture, LAN Emulation, ATM Devices, and ATM Deployment. more...Analysis of LANs
This WestNet e-Learning module will explain the key concepts of network development and introduce the types of network analysis tools that you will use as you evaluate the performance of an existing LAN. more...Overview of the Implementation Process
This WestNet e-Learning module will outline a formal four-phase approach to network design, which covers the majority of areas that must be considered in most networking implementation projects. more...Physical Layer Implementation
This WestNet e-Learning module provides an overview of transmission media basics, including a look at structured wiring systems, cable characteristics, wireless LANs, and installation. more...Implementing a Small Network
The lessons in this WestNet e-Learning module follow the phases of the network design process, as we gather requirements, analyze, and design a small network for an imaginary company. more... | ||||||||||