Instructor Led Dispatcher Training Classes
From IKON InfoTech
Oracle 11i Apps CRM


...Dispatcher,
Representative.
2. CRM Foundation
Resource Management, Territory Management, Inventory management with respect to spares, Task management, Customer Management (TCA), Calendar, Escalation Management
3. Handling Service Request
Dispatch Center, Assignment Manager, AutoScheduling, Debrief Report, Charges Interface, Closure
4. Spares Management
Car Inventory, Spares Inventory,
more...
