Instructor Led Dissatisfactory Client Training
Dissatisfactory Client Training Provider? - Tell us about your Training!
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Comprehensive Real Estate Management


...ient loyalty
- Empowering Front-line Staff to Redress a Dissatisfactory Client/ Customer Situationsa
- Seeking help and advice from colleagues and managers, when faced with difficult situations
- Dealing with conflict between client/ customer and front-line staff.
- The responsibility of service provider/ goods retailer under The Sale and Supply of Goods to Consumers Regulations
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Comprehensive Real Estate Management
Managerial Facilitation of Value-Added Customer Service Excellence Course


...Assistance
- Empowering Front-Line Staff To Redress a Dissatisfactory Client-Customer Situationsa
- Seeking Help And Advice From Colleagues And Managers, When Faced With Difficult Situations
- Contribution To The Maintenance Of Customer / Client Loyalty
4. RESPONSIBILITY
- Dealing With Conflict Between Client / Customer And Front Line Staff
- The Responsibility Of
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Client or Customer Care

...ing of the need to Empower Front-line Staff to Redress a Dissatisfactory Client/ Customer Situationsa ;
21. Exhibit a willingness to seek help and advice from colleagues and managers, when faced with difficult situations;
22. Appreciate the need to maintain a a generalised client/ customer information systema ;
23. Recall the obligation of the service provider/ product
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Human ResourceManagement a Practitioners Approach


...ing of the need to Empower Front-line Staff to Redress a Dissatisfactory Client/ Customer Situationsa .
- Exhibit a willingness to seek help and advice from colleagues and managers, when faced with difficult situations.
- Appreciate the need to maintain a a generalised client/ customer information systema .
- Recall the obligation of the service provider/ product retailer, and
more...
