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Leading with Emotional Intelligence on-line e-learning cbt (computer based)cd rom ...city for developing relationships. All of these abilities distinguish individuals with high emotional intelligence. Emotional intelligence is a more reliable predictor of success than intellect Leaders with a strong mixture of emotional awareness, self-management, and social skills navigate relationships more effectively and are more likely to be successful in their personal and professional  more...
Confined Space on-line e-learning cbt (computer based)cd rom ...recognize terms commonly associated with confined spaces, distinguish the difference between permit required confined spaces and non-permit required confined spaces, identify hazards associated with confined spaces, recognize signs and symptoms of overexposure, identify equipment needed for confined space entry, specify safe entry procedures for confined spaces, recognize permits posted at  more...
Behavior Based Safety for Supervisors on-line e-learning cbt (computer based)cd rom ...ntify the scope and purpose of a behavior safety program, distinguish the roles and responsibilities of the supervisor and the employee, identify factors that cause incidents (environmental vs. personal factors), identify the influences on behavior, determine how to effectively observe behavior, identify behavior reinforcement concepts, specify ways to motivate employees and address the human  more...
Interpersonal Communication Communicating Assertively on-line e-learning cbt (computer based)cd rom ...learn about the benefits of assertive behavior and how to distinguish it from passive, aggressive, or passive-aggressive behavior. You'll also learn about the requirements for assertive communication, such as being honest and straightforward, being respectful of others' needs and feelings, and using assertive body language and tone. Finally, you'll learn about how to increase the power of your  more...
DOT 3 Shipping Papers on-line e-learning cbt (computer based)cd rom DOT 3: Shipping Papers This half-hour training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including the components of the basic description of hazardous material, general information required on the shipping paper, use of the HAZMAT Precedence Table, and general emergency response information. The proper identification,  more...
Cisco CVOICE 8 0 Cisco Unified Communication Manager on-line e-learning cbt (computer based)cd rom ...oy it on Cisco IOS routers. It is important to be able to distinguish between various Cisco Unified Communications enduser devices that you may encounter during the course of deploying and administering a Cisco Unified Communications network. In addition, understanding the boot and registration communication between a Cisco Unified IP phone and the Cisco Unified Communications Manager Express  more...
Using Respiratory Protection on-line e-learning cbt (computer based)cd rom ...are to recognize why respiratory protection is necessary; distinguish between employee and employer responsibilities for respiratory protection; identify the nature, extent, and effects of respiratory hazards to which you may be exposed; specify the operation, limitations, and capabilities of respirators; identify respirator selection procedures and practices; specify proper respirator use and  more...
Powered Industrial Truck Safety on-line e-learning cbt (computer based)cd rom Powered Industrial Truck Safety This course is designed for personnel who work with or around a power-propelled truck (a.k.a. forklift) used to carry, push, pull, lift, stack, or tier materials. It will better familiarize the worker with the potential health and safety concerns associated with powered industrial trucks. The content in this course is designed to comply with the intent of the  more...
OSHA 300 Recordkeeping on-line e-learning cbt (computer based)cd rom OSHA 300 Recordkeeping This course will cover OSHA's revised recordkeeping requirements, the new recordkeeping forms, and offers a number of opportunities for you to practice classifying a case's recordability. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify forms and information required for OSHA  more...
Forklift Safety Awareness on-line e-learning cbt (computer based)cd rom Forklift Safety Awareness The purpose of this training is to help you become a qualified forklift operator; one who has the skills and knowledge to operate a lift truck in a safe and proper manner. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to recognize general engineering and capacity principles  more...
Planning Active Directory Services on-line e-learning cbt (computer based)cd rom Planning Active Directory Services Microsoft To distinguish between global catalog servers and operations master roles and identify how they are enabled, administered, and placed in Active Directory infrastructure  more...
Active Directory Sites Replication and Trusts on-line e-learning cbt (computer based)cd rom Active Directory Sites, Replication, and Trusts Microsoft To distinguish between Active Directory sites, replication, and trusts, and identify how they are implemented and administered  more...
Cisco Route 1 0 EIGRP Implementation for the Enterprise on-line e-learning cbt (computer based)cd rom ...benefits of EIGRP and discusses the key capabilities that distinguish EIGRP from other routing protocols. The implementation plan is covered as the first step in configuring EIGRP, followed by basic EIGRP configuration. To assist in verification, this course introduces various Cisco IOS software show commands and defines the key fields in each.Advanced configuration options for EIGRP, including  more...
Storage Virtualization Technologies on-line e-learning cbt (computer based)cd rom Storage Virtualization Technologies EMC Recognize different virtualization technologies, identify the benefits and drawbacks of storage virtualization, and distinguish between in-band and out-of-band storage virtualization.  more...
Fibre Channel Storage Networks on-line e-learning cbt (computer based)cd rom Fibre Channel Storage Networks EMC To recognize the role of the key physical and logical components in the Fibre Channel SAN architecture, distinguish between Fibre Channel SAN topologies, identify what's involved in managing the SAN environment, and introduce the challenges associated with implementing a Fibre Channel SAN solution.  more...
Competitive Marketing Strategies Selecting Implementing Strategies on-line e-learning cbt (computer based)cd rom ...s of competitive advantages that can help an organization distinguish itself from the competition. It outlines how to choose the most appropriate competitive marketing approach based on those advantages. It also explains the key components of a competitive marketing plan, which shows how strategies can be put into action. Finally, the course describes how to approach the implementation of  more...
Conducting the Behavioral-based Interview on-line e-learning cbt (computer based) Interviewing is no longer a process of interrogation. In fact, the previously held view that an interview is an opportunity for an interviewee to "sell" himself is under considerable challenge. What's taking the place of the traditional interview? The behavioral-based interview. The behavioral-based interview differs significantly from traditional interviewing styles because it focuses on the  more...
Implementing NET Remoting and WSE in C NET Applications on-line e-learning cbt (computer based) To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...
Implementing NET Remoting and WSE in VB NET Applications on-line e-learning cbt (computer based) To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...
Cisco ISCW 1 0 Frame Mode MPLS Implementation on-line e-learning cbt (computer based) To recognize the MPLS architecture and functionality, configure frame mode MPLS on IOS routers, and distinguish between MPLS VPN and traditional VPN operation  more...
Cisco BCMSN 3 0 Configuring and Implementing WLANs on-line e-learning cbt (computer based) To explain how to use Cisco Systems utilities to configure the Cisco WLAN client, distinguish between autonomous and lightweight WLAN implementations, and explain how to configure autonomous and lightweight Cisco WLAN solutions.  more...
Cisco BCMSN 3 0 Configuring and Implementing WLANs on-line e-learning cbt (computer based) To explain how to use Cisco Systems utilities to configure the Cisco WLAN client, distinguish between autonomous and lightweight WLAN implementations, and explain how to configure autonomous and lightweight Cisco WLAN solutions.  more...
CISSP Domain Legal Regulations Compliance and Investigations on-line e-learning cbt (computer based) To identify the types and characteristics of computer crime, distinguish between the laws relating to information technology, and recognize the investigative and ethnical considerations involved in dealing with computer crime; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...
CISSP Domain Security Architecture and Design on-line e-learning cbt (computer based) To understand the principles of common computer architectures, distinguish between machine types and memory storage types, and recognize the logistics of common security models; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...
Microsoft Project 2003 Fundamentals on-line e-learning cbt (computer based)cd rom ...reate a task. Identify types of task relationships. Distinguish between the task types. Match task constraints with their descriptions in Microsoft Project 2003. Assign a new resource to a task. Identify options to modify a calendar. Unit 2: Data Manipulation, Views, and Reports Identify predefined filters. Create a custom filter. Identify predefined groups.  more...
NetWare 5 Administration - Part 2 on-line e-learning cbt (computer based)cd rom ...NDPS. Match the NDPS components with their functions. Distinguish between the characteristics of public access printers and controlled access printers. Create a NDPS manager object by using NetWare Administrator. Create an HP printer as a public access printer by using the HP gateway. Create a Xerox printer as a public access printer by using the Xerox gateway. Create a public  more...
NetWare 5 Administration - Part 3 on-line e-learning cbt (computer based)cd rom ...2 Hour(s) Identify the functions of NDS security. Distinguish between NDS security and file system security. Match the object rights with their functions. Match property rights with their functions. Identify the set of rights inherited by a NDS object. Create a new trustee assignment to block the inheritance of rights. Block the inheritance of object rights by using an IRF.  more...
NetWare 5 Advanced Administration - Part 4 on-line e-learning cbt (computer based)cd rom ...ing the Admin users' access to objects in the NDS tree. Distinguish the tasks which should be centrally administered from the tasks which can be distributed. Demonstrate the steps to create container administrators. Demonstrate the steps to create an exclusive container administrator. Demonstrate the procedure for granting explicit administrative rights to a trustee. Perform the steps  more...
Oracle Workflow 11i10 Managing Customizing Workflow Processes on-line e-learning cbt (computer based)cd rom ...fine a selector/callback function with their features. Distinguish between various commands that are used to invoke a selector/callback function. Identify code that enables you to define a selector/callback function. Distinguish between the standard activities that are used to coordinate the flow of master and detail processes. Identify guidelines for customizing predefined workflow  more...
Oracle Workflow 11i10 Workflow APIs Procedures Error Handling on-line e-learning cbt (computer based)cd rom ... Identify features of various Workflow Engine APIs. Distinguish between various Business Event System data types. Identify features of event data generate functions. Identify features of queue handlers. Identify features of subscription rule functions. Match predefined subscription rule functions with their features. Match various Event APIs with their features. Match  more...
Oracle 11i10 Order to Cash Tax Accounting Period Closing on-line e-learning cbt (computer based)cd rom ...rates. Identify key concepts related to tax groups. Distinguish between the Item and Account methods for tax control. Identify options for applying tax control. Identify descriptions of tax profile options. Identify options for setting up tax accounting for deferred tax. Identify key concepts related to tax adjustments in your accounts. Identify key concepts related to tax  more...
Oracle Database 10g Administration Workshop II Part 4 on-line e-learning cbt (computer based)cd rom ... be performed for creating or updating a complex plan. Distinguish between the EMPHASIS and RATIO methods used for CPU resource allocation. Identify options for configuring resource consumer groups. Identify key concepts related to administering Resource Manager. Identify key concepts related to changing the consumer group of a user or a session. Identify key concepts related to  more...
Oracle Database 10g Administration Workshop II Part 2 on-line e-learning cbt (computer based)cd rom ... Match various RMAN commands with their features. Distinguish between the methods for issuing RMAN commands. Identify features of the BACKUP command. Identify features of the alert.log file. Identify features of alerts. Identify options that enable you to configure alerts. Identify features of incomplete recovery. Match incomplete recovery types with their features.  more...
Oracle Database Administration Workshop I Part 2 on-line e-learning cbt (computer based)cd rom Oracle Database 10g is the first database designed for enterprise grid computing, the most flexible and cost-effective way to manage enterprise information. This course covers salient aspects of Oracle Database 10g such as user and data management. The basic aspects of database management such as database integrity constraints, transferring data, and defining tables and schemas has been discussed  more...
Advanced Six Sigma The Measure Analysis Phases of DMAIC on-line e-learning cbt (computer based)cd rom The Measure and Analysis phase in the DMAIC model of Six Sigma implementation helps practitioners set standards for performance and quality. Subsequently, these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action. Learn To: Understand the role of data in the  more...
Data Modeling - Create Basic Models on-line e-learning cbt (computer based)cd rom ... relationships to create a bi-directional relationship. Distinguish between a 'one or more' and a 'one and only one' relationship. Identify how a specific value can be attached to a one or more relationship end. Identify why it is necessary to name a relationship. Identify the conventions used for a relationship name. Identify a one to many relationship between two entities to reflect  more...
Oracle Report Builder Controlling Reports on-line e-learning cbt (computer based)cd rom ...ton. Identify the purpose of user parameter properties. Distinguish between the ways of referencing a user parameter in a report query. Create a static list of values. Create a dynamic list of values. Identify the purpose of system parameter properties. Display a currency symbol by using the CURRENCY system parameter. Build a parameter form by using the menu bar. Identify the purpose of  more...
SQL Server 7 0 System Administration - Part 2 on-line e-learning cbt (computer based)cd rom ...and stored procedures can be used to simplify security. Distinguish between application roles and other roles. Perform the steps for creating an application role for users/logins within SQL Server Enterprise Manager. Perform the steps for activating an application role for users/logins using Transact-SQL. Identify the recommended practices for security implementation. Unit 2: SQL  more...
IIS 4 0 Creating Configuring a Web Server - Part 2 on-line e-learning cbt (computer based)cd rom ... Identify the characteristics of virtual directories. Distinguish a local virtual directory from a remote virtual directory. Create a local virtual directory by using the Internet Service Manager snap-in. Create a remote virtual directory by using the Internet Service Manager snap-in. Set access permissions on a virtual directory. Perform the steps to troubleshoot a virtual  more...
Exchange Server 5 5 Design Implementation - Part 2 on-line e-learning cbt (computer based)cd rom ...two MTAs. Identify the functions of MTA Associations. Distinguish between the types of addresses used by Microsoft Exchange Server. Sequence the steps that the MTA follows to route information. Sequence the steps of the Directory Service process. Identify the communication tasks performed by the Information Store. Identify the functions of the System Attendant. Match the types of  more...
NetWare 5 Administration - Part 2 on-line e-learning cbt (computer based)cd rom ...NDPS. Match the NDPS components with their functions. Distinguish between the characteristics of public access printers and controlled access printers. Create a NDPS manager object by using NetWare Administrator. Create an HP printer as a public access printer by using the HP gateway. Create a Xerox printer as a public access printer by using the Xerox gateway. Create a public  more...
NetWare 5 0 User Fundamentals on-line e-learning cbt (computer based)cd rom ... Unit 3: Network Printing Duration: 2 Hour(s) Distinguish between the characteristics of public access printers and controlled access printers. Set properties for an NDPS print job by using NetWare Administrator. Change the order of an NDPS print job by using NetWare Administrator. Cancel an NDPS print job by using NetWare Administrator. Display the non-NDPS print jobs in a  more...
Designing for Cisco Internetwork Solutions Part 4 on-line e-learning cbt (computer based)cd rom ...ignals to Pulse Code Modulation (PCM) digital signals. Distinguish between a Private Branch Exchange (PBX) and a Public Switched Telephone Network (PSTN) switch. Identify features of local loops and trunks with regard to interswitch communications. Identify characteristics of Voice over IP (VoIP) solutions. Match H.323 components with their descriptions. Identify components of IP  more...
Oracle 11i e-Business Suite Essentials for Implementers Part 1 on-line e-learning cbt (computer based)cd rom This course provides an overview of the 11i e-Business Suite architecture, shared entities and basic integration, and Multi-Org for functional implementers. It also covers the fundamentals of system administration. The e-Business Essentials for Implementers course provides a foundation for any e-Business Suite Fundamentals course, and is a prerequisite for any functional implementer new to Oracle  more...
Oracle8i Database Admin Manage Data Storage on-line e-learning cbt (computer based)cd rom ...nts in a ROWID format. Identify the characteristics that distinguish the two collection datatypes. Create a table by using Oracle Schema Manager. Identify the guidelines to be followed while creating tables. Identify the value for the PCTFREE parameter in a given situation. Match the row chaining and row migration events with the situations that trigger them. Copy an existing table by  more...
Oracle8i Network Administration Net8 Architecture Strategy on-line e-learning cbt (computer based)cd rom ...g the security services of the Advanced Security Option. Distinguish between the features of the two types of Open Gateways. Sequence the steps used by a Net8 client to connect to a server. Identify the methods used to disconnect from a server. Identify the locations of the various configuration files. Identify the features of the two types of connection breaks. Match the Net8 layers with  more...
Designing for Cisco Internetwork Solutions Part 1 on-line e-learning cbt (computer based)cd rom ...olutions within modular networks. Learn To: Distinguish between traditional and modern network organizational models. Identify guidelines for implementing a network organizational model. Identify characteristics of organizational policies and procedures. Identify features of the planning, design, implementation, operation, and optimization (PDIOO) methodology. Identify  more...
Designing Cisco Internetwork Solutions Part 2 on-line e-learning cbt (computer based)cd rom ...ypes of transmission media with their characteristics. Distinguish between switched Local Area Network (LAN) and shared LAN segmentation technologies. Identify characteristics of Wide Area Network (WAN) technology. Identify considerations for determining application and technical requirements in a Wide Area Network (WAN). Identify considerations for evaluating cost-effectiveness of  more...
Designing Cisco Internetwork Solutions Part 3 on-line e-learning cbt (computer based)cd rom ...dentify characteristics of the IPv6 address structure. Distinguish between static and dynamic routing. Identify features and functions of on-demand routing. Audience: This course is designed for individuals seeking the Cisco Certified Design Associate (CCDA) certification and those aiming for the CCDP (Cisco Certified Design Professional) certification. The course is also  more...
Interconnecting Cisco Networking Devices Part 1 on-line e-learning cbt (computer based)cd rom ...900 and 2950 switches. Identify features of a VLAN. Distinguish between the Trunking 802.1Q and Inter-Switch Link (ISL) protocols. Identify features and functions of a Per VLAN Spanning-Tree (PVST) network. Identify guidelines for configuring VLAN Trunking Protocol (VTP). Identify guidelines for configuring 802.1Q trunks. Identify Inter-Switch Link (ISL) trunk command options.  more...
Building Cisco Multilayer Switched Networks Part 3 on-line e-learning cbt (computer based)cd rom ...sco IOS QoS. Identify benefits of QoS technologies. Distinguish between QoS architectures used in IP networks. Audience: Network administrators and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study  more...
Building Scalable Cisco Internetworks Part 2 on-line e-learning cbt (computer based)cd rom ...or for a nonbroadcast multiaccess (NBMA) network link. Distinguish between common Open Shortest Path First (OSPF) configurations for Frame Relay. Identify the meaning of the output of the debug ip ospf adj command. Unit 3: Routers, LSAs, and Route Summarization (2 hours) Distinguish between Open Shortest Path First (OSPF) router types. Match Open Shortest Path First (OSPF)  more...
Building Scalable Cisco Internetworks Part 3 on-line e-learning cbt (computer based)cd rom ...rmediate System (ES-IS) discovery protocol operation. Distinguish between intra-area and inter-area routing in a Connectionless Network Service (CLNS) environment. Identify Intermediate System-to-Intermediate System (IS-IS) routing levels. Identify types of Intermediate System-to-Intermediate System (IS-IS) Protocol Data Units (PDUs). Audience: This course is recommended  more...
Oracle Database 10g Administration Workshop II Part 1 on-line e-learning cbt (computer based)cd rom ...ent encoding schemes supported by Oracle Database 10g. Distinguish between features of the database and national character sets used in Oracle Database 10g. Identify listener security features in Oracle Database 10g. Sequence the steps to set the listener password by using Enterprise Manager (EM). Identify steps to set the listener password by using Net Manager. Identify features  more...
Intro to Object-Oriented Programming with Java on-line e-learning cbt (computer based)cd rom ...t of executing code that uses multidimensional arrays. Distinguish between instance members and class members. Identify features of scopes of variables. Differentiate between various types of parameters used to invoke methods. Identify features of a package. Unit 2: OOP Features Identify key features of encapsulation. Differentiate between the different types of  more...
Intro to Object-Oriented Programming with Java on-line e-learning cbt (computer based)cd rom ...t of executing code that uses multidimensional arrays. Distinguish between instance members and class members. Identify features of scopes of variables. Differentiate between various types of parameters used to invoke methods. Identify features of a package. Unit 2: OOP Features Identify key features of encapsulation. Differentiate between the different types of  more...
Java Exceptions Assertations on-line e-learning cbt (computer based)cd rom ...: Identify key concepts related to exceptions. Distinguish between exceptions and errors. Identify the code that uses the try, catch, and finally clauses to handle exceptions. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study  more...
Java Exceptions Assertations on-line e-learning cbt (computer based)cd rom ...: Identify key concepts related to exceptions. Distinguish between exceptions and errors. Identify the code that uses the try, catch, and finally clauses to handle exceptions. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study  more...
Enterprise Connectivity with J2EE V1 4 EJB Session Beans on-line e-learning cbt (computer based)cd rom ...associated events in the life cycle of a session bean. Distinguish between stateless and stateful session beans. Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 4  more...
Enterprise Connectivity with J2EE V1 4 EJB Entity Beans on-line e-learning cbt (computer based)cd rom ...be used to create a specified component in a scenario. Distinguish between Container-Managed Persistence (CMP) and Bean Managed Persistence (BMP) entity beans. Sequence the stages and events in the life cycle of an entity bean. Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4.  more...
Enterprise Connectivity with J2EE V1 4 EJB Entity Beans on-line e-learning cbt (computer based)cd rom ...be used to create a specified component in a scenario. Distinguish between Container-Managed Persistence (CMP) and Bean Managed Persistence (BMP) entity beans. Sequence the stages and events in the life cycle of an entity bean. Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4.  more...
Oracle 11i Procure to Pay Part 3 on-line e-learning cbt (computer based)cd rom ...ocess receipts. Create different types of receipts. Distinguish between the various receipt processing modes. Identify ways in which you can manage items of a receipt. Identify ways in which you can manage items of a receipt. Inspect and deliver a receipt. Return items and make corrections in transactions. Match various receiving reports with their descriptions. Identify  more...
Time Management Overcoming Challenges on-line e-learning cbt (computer based)cd rom ...re productive. Follow steps to distinguish important information from unimportant information. Identify guidelines for how to control paperwork. Follow guidelines for communicating. Identify steps to follow to develop focus. Audience All employees in an organization who need to learn  more...
CIW JavaScript Fundamentals Part 1 Programming Principals on-line e-learning cbt (computer based)cd rom ...r descriptions. Identify the features of JavaScript that distinguish it from Java. Identify features of the JavaScript object hierarchy model. Identify syntax associated with the window object. Open a new window by using the open() method. Audience The audience for this course will build n-tier database and legacy connectivity solutions for Web applications using Java, Java APIs, Java  more...
WebSphere MQ Programming I on-line e-learning cbt (computer based)cd rom ... of WebSphere MQ messaging. To distinguish between queue and database resource managers. To differentiate between environments supported by WebSphere MQ. To identify features of the MQCONN call. To identify features of the MQCONNX call. To differentiate between  more...
WebSphere MQ Programming I on-line e-learning cbt (computer based)cd rom ... of WebSphere MQ messaging. To distinguish between queue and database resource managers. To differentiate between environments supported by WebSphere MQ. To identify features of the MQCONN call. To identify features of the MQCONNX call. To differentiate between  more...
WebSphere MQ Programming II on-line e-learning cbt (computer based)cd rom ...s for coordinating updates. To distinguish between MQ Integer attribute selector (MQIA) and MQ Character attribute selector (MQCA) symbolic values. To distinguish between MQINQ and MQSET features. To identify features of the MQINQ call format. To distinguish between message group and  more...
WebSphere MQ Programming II on-line e-learning cbt (computer based)cd rom ...s for coordinating updates. To distinguish between MQ Integer attribute selector (MQIA) and MQ Character attribute selector (MQCA) symbolic values. To distinguish between MQINQ and MQSET features. To identify features of the MQINQ call format. To distinguish between message group and  more...
CompTIA Server 2005 Storage Arrays Install Planning on-line e-learning cbt (computer based)cd rom ...dependent Disks (RAID) levels with their descriptions. Distinguish between the features of hardware Redundant Array of Independent Disks (RAID) and software RAID. Identify the various methods to manage hard disk failures in a Redundant Array of Independent Disks (RAID) array. Analyze the Redundant Array of Independent Disks (RAID) level to be used in a given scenario. Identify the  more...
Defining Microsoft NET Solution Architectures Part 2 on-line e-learning cbt (computer based)cd rom ...es of object relationships. To distinguish between techniques used for modeling object relationships. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals,  more...
Defining Microsoft NET Solution Architectures Part 2 on-line e-learning cbt (computer based)cd rom ...es of object relationships. To distinguish between techniques used for modeling object relationships. Audience This curriculum is intended for individuals seeking the MCSD for .NET certification, and/or taking Exam 70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals,  more...
Visual Basic NET-Windows Development Part 1 on-line e-learning cbt (computer based)cd rom ... and how to add controls at run time. Learn To: o To distinguish between Windows Forms and Web Forms. o To create a form. o To set properties for a form. o To identify characteristics of the event model. o To identify characteristics of event handlers. o To create an event handler for a control event. Audience Participants in this course possibly work on a team in a medium or  more...
Visual Basic NET-Windows Development Part 3 on-line e-learning cbt (computer based)cd rom ...the user Interface of an application. Learn To: o To distinguish between Component Object Model (COM) and .NET. o To sequence the steps in the invocation process of Component Object Model (COM) components from .NET. o To identify functions of the runtime-callable wrapper (RCW). o To identify benefits of asynchronous programming. o To identify differences between synchronous and  more...
Visual Basic NET-Distributed Applications Part 1 on-line e-learning cbt (computer based)cd rom ...ons for designing a distributed application. a To distinguish between features of Remote Procedure Call (RPC)-based and message-based architectures. a To identify characteristics of Web standards. a To identify features of remoting architecture. a To identify features of formatters used in channel selection. a To identify features of remote object  more...
Visual Basic NET-Distributed Applications Part 2 on-line e-learning cbt (computer based)cd rom ... To identify features of local transactions. a To distinguish between COM and .NET. a To sequence the steps in the invocation process of COM components from .NET a To identify functions of the runtime callable wrapper (RCW). Audience This course is aimed at database administrators, application developers, systems analysts, and software engineers. Typically, students  more...
Visual Basic NET-Distributed Applications Part 5 on-line e-learning cbt (computer based)cd rom ...To identify features of deployment concepts. a To distinguish between application-private and shared assemblies. a To identify features of versioning. a To identify features of security types. a To match predefined permission sets with their descriptions. a To distinguish between Basic and Digest authentication. Audience This course is aimed at  more...
Understanding Wireless Sol Part 1 Wireless Fund WPANs on-line e-learning cbt (computer based)cd rom ...ntify features of radio channels. Distinguish between Radio Frequency (RF) and digital bandwidth. Distinguish between the Frequency Hopping Spread Spectrum (FHSS) and the Direct Sequence Spread Spectrum (DSSS). Identify advantages and disadvantages of wireless technology. Match antenna types with  more...
Understanding Wireless Sol Part 3 WWANs Wireless Security on-line e-learning cbt (computer based)cd rom ...s networks are vulnerable. To distinguish between authentication and privacy. Audience The Understanding Wireless Solutions curriculum addresses the rapidly developing and growing marketplace of wireless networking. It is targeted at network professionals who are new to or not familiar with wireless technologies. The audience will include network designers,  more...
Economics The Principles of Economics on-line e-learning cbt (computer based)cd rom ... the main principles of economics. Distinguish between microeconomics and macroeconomics. Distinguish between economic analysis and economic policy. Identify three types of economic system. Explain how gains from trade are made. Name the three properties of economic goods.  more...
Budgeting Creating Analyzing a Budget on-line e-learning cbt (computer based)cd rom ..., you will be able to identify the purposes of budgeting, distinguish between different types of budgets, and list common the steps of the budgeting process. Unit 2: Compiling the Parts of the Budget (0.5 - 1 hour) Match each element of a successful budget to its definition. Identify the elements of a successful budget. Identify the components of a cash flow statement. Identify  more...
Interpersonal Communication Effective Communication on-line e-learning cbt (computer based)cd rom ...fy the various kinds of receivers. Distinguish between the different kinds of communication channels. Choose an effective channel based on network structures. Respond effectively to receiver feedback. Simulation Overview: In this simulation, you will be meeting with several of your  more...
Interpersonal Communication Telephone Skills on-line e-learning cbt (computer based)cd rom ... Use screening methods. Distinguish between high and low priority calls. Take accurate messages. Increase your efficiency while on the telephone. Audience This course is for all employees who provide inbound and outbound telephone service. Deployment Options e-Learning Accreditation  more...
Grammar Skills Punctuation Mechanics Spelling on-line e-learning cbt (computer based)cd rom ...nes for using dashes and hyphens. Distinguish between parentheses and brackets. Identify guidelines for using apostrophes. Identify guidelines for using end punctuation marks. Identify guidelines for using quotation marks. Identify guidelines for using ellipses and italics.  more...
Communicating w Difficult People Communicating with Your Manager on-line e-learning cbt (computer based)cd rom ... Learn To Apply steps to distinguish between difficult behavior and periodic irritability. Recognize the characteristics of the four types of difficult personalities. Identify proper guidelines to interact with each difficult personality type. Select proper steps when reacting to  more...
Implementing Wireless LANs Part 1 Concepts Technologies on-line e-learning cbt (computer based)cd rom ... Sequence Spread Spectrum (DSSS). Distinguish between the Frequency Hopping Spread Spectrum (FHSS) and the Direct Sequence Spread Spectrum (DSSS). Unit 2: WLAN Industry Standards (1.5 - 2 hours) Identify functions of the Institute of Electrical and Electronics Engineers (IEEE) 802.11 Working Group. Identify key features  more...
Conducting Meetings Effective Meeting Communication on-line e-learning cbt (computer based)cd rom ...ssful meeting. Learn To Distinguish between different meeting climates and employ techniques for fostering a positive meeting climate. Use clear, appropriate language to enhance communication with and among meeting participants. Use effective listening and questioning techniques to facilitate information  more...
Change Management Adapting to Change on-line e-learning cbt (computer based)cd rom ...at each phase. Learn To Distinguish between change and transition. Understand the factors that affect their own and others' response to change. Apply constructive strategies to manage the uncertainties posed by a transition. Audience Employees who want to learn how to effectively handle organizational  more...
Facilitation The Facilitation Process on-line e-learning cbt (computer based)cd rom ... Define facilitation. Distinguish between a meeting's content and its structure. Distinguish between a team and a group. Identify two thought patterns that teams use to make decisions. Apply strategies to help teams move from divergent to convergent thinking.  more...
Facilitation Facilitating Challenging Situations on-line e-learning cbt (computer based)cd rom ...ist the benefits of team conflict. Distinguish between a debate and an argument. Apply steps to foster healthy debates. Simulation Overview: In this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet has a substantial amount of experience with facilitation that  more...
Team Participation Team Communication on-line e-learning cbt (computer based)cd rom ... can influence communication. Distinguish between, and select appropriately from, the different types of verbal communication. Use positive nonverbal communication. Listen actively and respond appropriately to team members' comments and questions. Effectively handle team members'  more...
Virtual Teams Communicating Effectively on-line e-learning cbt (computer based)cd rom ... a virtual team's norms and roles. Distinguish between the two types of meanings words can convey. Simulation Overview: In this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet is an experienced member of virtual teams, and she asked for a few minutes to discuss virtual teams with  more...
Essentials of Business Law Contract Law on-line e-learning cbt (computer based)cd rom ... Identify an option contract. Distinguish between the different classifications of contracts. Identify the components of a written contract. Simulation Overview: In this simulation, you will meet with Maggie Roberts, one of Icon's most experienced attorneys. Maggie has represented Icon in several  more...
IIS 4 0 Creating Configuring a Web Server - Part 4 on-line e-learning cbt (computer based)cd rom ...puter. Identify the components in the indexing process. Distinguish word lists and persistent indexes index types in the indexing process, on the basis of different parameters. Identify the types of merges. Issue a query to search for a word on Index Server. Identify the Index Server query features. Match the ways of issuing a query with their features. Sequence the steps in the query  more...
Oracle8 Database Administration - Manage Data on-line e-learning cbt (computer based)cd rom ...ts in a ROWID format. Identify the characteristics that distinguish the two collection datatypes. Create a table by using Oracle Schema Manager. Identify the guidelines to be followed while creating tables. Identify the value for the PCTFREE parameter in a given situation. Match the row chaining and row migration events with the situations that trigger them. Copy an existing table  more...
Oracle8 Database Administration - Manage Security on-line e-learning cbt (computer based)cd rom ... 3: Managing Privileges Duration: 1 - 2 Hour(s) Distinguish between system and object privileges. Match the given system privileges with their features. Grant system privileges by using Oracle Security Manager. Distinguish between SYSDBA and SYSOPER privileges. Sequence the steps to set up password file authentication. Control the dictionary protection mechanism of Oracle8  more...
Oracle8 Network Administration Net8 Architecture Configuration on-line e-learning cbt (computer based)cd rom ...n transferring data when using Security Services of ANO. Distinguish between the features of Procedural and Transparent Open Gateways. Sequence the steps in which a Net8 client establishes a server connection. Identify the methods used to disconnect from a server. Identify the location of different configuration files. Identify the features of the two types of connection breaks. Match the  more...
Windows NT 4 0 Core Technologies Support - Part 1 on-line e-learning cbt (computer based)cd rom ...ol Panel, Registry Editor and the System Policy Editor. Distinguish between User Profiles and System Policies, create user profiles and manage System Policies using the System Policy Editor. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition,  more...
Windows NT 4 0 Cluster Server Wolfpack - Part 1 on-line e-learning cbt (computer based)cd rom ...eir definitions. Identify the benefits of clustering. Distinguish between the features of the two cluster implementation. Identify the methods by which the nodes in the cluster communicate in specific situations. Identify the functions of the Database Manager. Identify the activities performed by the Node Manager when it detects node failure. Identify the functions of the Event  more...
Cisco Networking Technologies Introduction Part 2 on-line e-learning cbt (computer based)cd rom ...dentify fields of the Internet Protocol (IP) datagram. Distinguish between Transmission Control Protocol (TCP) and User Datagram Protocol (UDP). Identify applications supported by Transmission Control Protocol/ Internet Protocol (TCP/IP). Identify features of data encapsulation in the Transmission Control Protocol/Internet Protocol (TCP/IP) stack. Identify components of a  more...
Windows NT 4 0 Cluster Server Wolfpack - Part 1 on-line e-learning cbt (computer based)cd rom ...eir definitions. Identify the benefits of clustering. Distinguish between the features of the two cluster implementation. Identify the methods by which the nodes in the cluster communicate in specific situations. Identify the functions of the Database Manager. Identify the activities performed by the Node Manager when it detects node failure. Identify the functions of the Event  more...
Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA on-line e-learning cbt (computer based)cd rom ...uence the steps for sending messages to a destination. Distinguish between synchronous and asynchronous consumers. Identify features of the J2EE Connector architecture design. Identify features of resource adapters. Identify features of the Common Client Interface (CCI). Audience: This course is intended for programmers who are interested in updating their skills to the  more...
Enterprise Connectivity with J2EE V1 4 RMI JMS and JCA on-line e-learning cbt (computer based)cd rom ...uence the steps for sending messages to a destination. Distinguish between synchronous and asynchronous consumers. Identify features of the J2EE Connector architecture design. Identify features of resource adapters. Identify features of the Common Client Interface (CCI). Audience: This course is intended for programmers who are interested in updating their skills to the  more...
Linux Technology Overview Part 2 Features for Users on-line e-learning cbt (computer based)cd rom Course Overview This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system  more...
CCNT Basic Data Communications v6 0 Part 1 on-line e-learning cbt (computer based)cd rom ...smission modes. Identify features of circuit types. Distinguish between dedicated and switched circuits. Identify features of analog dedicated circuits. Identify features of digital dedicated circuits. Identify the features of circuit switching. Identify features of packet switching. Identify functions of Packet Assembler/Disassembler (PAD). Identify features of the  more...
CCNT Computer-Telephony Integration Essentials v6 0 on-line e-learning cbt (computer based)cd rom ...P) and Signaling Computing System Architecture (SCSA). Distinguish between telephone network types. Identify characteristics of Key Telephone Systems (KTSs). Identify features of PBX operations. Identify functions of signal-processing board components. Match types of bus connections with their features. Match operating systems supported by signal-processing boards with their  more...
CCNT Voice Over IP Essentials v6 0 on-line e-learning cbt (computer based)cd rom ...arn To: Identify features of packetized voice. Distinguish between packet and circuit switching. Identify types of packetized voice transport. Identify features of Voice over IP (VoIP) standards. Identify characteristics of the H.323 protocol family. Match H.323 audio protocols with their descriptions. Audience: The target audience is anyone who wants to remain  more...
E-Business Technology Fund Part 2 e-Business Apps Technologies on-line e-learning cbt (computer based)cd rom ...ble Markup Language (XML). To distinguish between Extensible Markup Language (XML) and Hypertext Markup Language (HTML). To identify guidelines for creating well-formed Extensible Markup Language (XML) documents. To match e-business problems with their solutions. To match enterprise  more...
E-Business Technology Fund Part 3 Java Security Web Services Framework on-line e-learning cbt (computer based)cd rom This course begins by guiding the learner through Java 2, Java technologies and tools, and J2EE. Then, pervasive computing is covered. The learner is introduced to security threats and the measures used to counteract them. Web services are discussed and a case study is presented. An overview of IBM WebSphere and Framework products is included. Learn To To identify  more...
PhotoShop 7 Advanced on-line e-learning cbt (computer based)cd rom ...in Adobe Photoshop 7.0 with their functions. a To distinguish between the Direct Selection and Path Selection tools in Adobe Photoshop 7.0. Audience The audience consists of graphic designers, artists, photographers, and Web developers that are involved in re-touching photographs, manipulating images, and creating original artwork. The audience may also be involved in creating  more...
Succession Planning Elements Approaches on-line e-learning cbt (computer based)cd rom ... also covered. Learn To Distinguish between succession planning and replacement planning. Sequence the phases required to implement a systematic succession plan. Identify approaches to developing your competency model. Identify issues to investigate in relation to recruitment  more...
Managing Generations in the Workplace Understanding the Generations on-line e-learning cbt (computer based)cd rom ...systems affect organizations. Distinguish between facts and myths about the Builder generation. Audience This course is suitable for HR Managers, HR Directors, and Executive Management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to  more...
Windows Server 2003 Planning Network Infrastructure Part 2 on-line e-learning cbt (computer based)cd rom ...g DNS server functionality. To distinguish between the Lmhosts and WINS name resolution options. To identify factors to consider when determining WINS server requirements. To identify factors to consider when determining WINS replication requirements. Audience This course is intended for individuals seeking the  more...
Windows Server 2003 Planning Network Infrastructure Part 2 on-line e-learning cbt (computer based)cd rom ...g DNS server functionality. To distinguish between the Lmhosts and WINS name resolution options. To identify factors to consider when determining WINS server requirements. To identify factors to consider when determining WINS replication requirements. Audience This course is intended for individuals seeking the  more...
Windows Server 2003 Planning Active Directory Part 1 on-line e-learning cbt (computer based)cd rom This is the first course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course introduces the Active Directory directory service infrastructure, forest and domain structure, and the concepts  more...
Windows Server 2003 Planning Active Directory Part 1 on-line e-learning cbt (computer based)cd rom This is the first course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course introduces the Active Directory directory service infrastructure, forest and domain structure, and the concepts  more...
Oracle Application Server 10g Administration II Part 4 on-line e-learning cbt (computer based)cd rom ...very features of Oracle Application Server (OracleAS). Distinguish the types of files into which Oracle Application Server (OracleAS) can be categorized. Identify features of the two types of backups in Oracle Application Server (OracleAS) 10g. Audience: The audience for the course is database administrators and technical consultants. Deployment: Self-Study  more...
From Knowledge Train
PRINCE2 Foundation Practitioner eLearning online course ...ur understanding. Whata ™s more, ita ™s easy to distinguish between Foundation and Practitioner level content. Learn whenever and wherever you want a all you need is a computer with internet access. Buy it now or try our free demo! Our online PRINCE2 Foundation & Practitioner eLearning course is fully accredited by the APM Group International. PRODUCT DETAILS *  more...
From Serebra Learning Corporation
Implementing an Organization-wide Mentoring Program on-line e-learning cbt (computer based) Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating  more...
Configuring Cisco Easy VPN Remote on-line e-learning cbt (computer based) To recognize how to configure Easy VPN Remote for the VPN Client 4.x and remote access routers The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
Remote Access Using Cisco Easy VPN on-line e-learning cbt (computer based) To configure remote access using a Cisco Easy VPN server The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
Cisco IP Phones and CallManager Configuration on-line e-learning cbt (computer based) To explain how to compare IP Phones and functions and configure Cisco CallManager to support IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
The Art of Global Communication on-line e-learning cbt (computer based) Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the  more...
Presenting Your Proposition on-line e-learning cbt (computer based) Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating  more...
Sales Probing and Questioning on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd .... After the completion of this course you will be able to distinguish between open and closed questions, and develop buyer needs using the four question types. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line results. New and experienced sales representatives, account managers, sales consultants and sales  more...
Call Center Operations Performance Measurement on-line e-learning cbt (computer based) This course describes how the manager must balance the sometimes conflicting interests of the center s stakeholders. It also demonstrates how KPIs (Key Performance Indicators) are applied to evaluate both agent and call center performance. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance  more...
Telecommunications Industry Overview Version 1 on-line e-learning cbt (computer based) Connecting the world, the telecommunications industry stands as one of the most essential elements of the business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of  more...
Preparing for Mutual Success Satisfy Customer Needs on-line e-learning cbt (computer based) This course helps learners to distinguish different customer characteristics, recognize appropriate techniques to successfully respond to each type of person and convert difficult situations into a positive experience. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
ITIL Configuration and Release Management on-line e-learning cbt (computer based) Organizations make substantial investments in their information technology infrastructures. That investment pays off only if the organization uses its information resources to increase productivity. Information technology planners and managers must understand how the components of the IT infrastructure interact if they want to eliminate waste and improve service to the users of the system. The  more...
ITIL Problem and Change Management on-line e-learning cbt (computer based) Every information technology (IT) system suffers unexpected problems and errors. These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve  more...
Assessing Customer Behavior on-line e-learning cbt (computer based) In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in  more...
Developing Customer Satisfaction Surveys on-line e-learning cbt (computer based) By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design  more...
Customer Satisfaction Analysis and Implementation on-line e-learning cbt (computer based) What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are  more...
Measuring Team Performance Select the Right Metrics on-line e-learning cbt (computer based) This course provides guidelines for choosing the metrics that best reflect the critical points for successful team performance. Professionals who want to collaborate more effectively within a group.  more...
Essentials of External Consulting on-line e-learning cbt (computer based) You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines,  more...
Managing Delivery on-line e-learning cbt (computer based) Delivering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what  more...
A Workable Solution for Internal Clients on-line e-learning cbt (computer based) One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You  more...
Internal Consulting Skills on-line e-learning cbt (computer based) What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your  more...
The Technical Professional as Internal Consultant on-line e-learning cbt (computer based) Traditionally, consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the  more...
Project Management Government on-line e-learning cbt (computer based) This course focuses on project management for Federal Government agencies. Specifically, the course focuses on the differences between project management in a private organization and in the federal government This course series is designed for project managers who have a fundamental understanding of project management concepts, but are looking to apply these concepts within their government  more...
Project Integration Executing and Completing a Project on-line e-learning cbt (computer based) Project managers regularly face tough decisions about where to concentrate project resources when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle  more...
Project Lifecycles and Stakeholders on-line e-learning cbt (computer based) Every project has a beginning and an end, but what happens in between is less predictable. The project life cycle will most likely involve uncertainties, and it's how these uncertainties are handled that determines the outcomes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget. Organizations might "fast  more...
Troubleshooting and Closing the Project on-line e-learning cbt (computer based) The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the  more...
Planning Project Procurement and Requesting Seller Responses on-line e-learning cbt (computer based) If project success is to be achieved, products, services, or results often must be purchased or acquired from elsewhere within, or outside of, the organization. This process of acquisition and purchasing is Project Procurement Management, and it is a critical aspect of any project. As you advance in this course, you will gain an understanding of what processes are involved in Project Procurement  more...
Introduction to Program Management on-line e-learning cbt (computer based) Project managers are often tasked with managing multiple concurrent projects but what about managing multiple programs? When in a program environment, the processes differ from traditional project management. This course explains the key terms and themes of program management. It also introduces theories that are recognized as successful methods of managing programs.This course is aligned with "A  more...
The Foundations of Creativity and Innovation on-line e-learning cbt (computer based) What is creativity, and how does it affect the brain? Why is it that people often have many of their best ideas once they leave work, when performing the most mundane tasks? Is this a coincidence, or is there a particular reason for it? As more and more organizations encourage employees to propose creative and innovative ideas in the workplace, it's imperative that you understand the foundations  more...
Presenting Your Ideas Plan for High Impact on-line e-learning cbt (computer based) Presenting Your Ideas: Plan for High Impact, is the third of four courses in this curriculum. After the completion of this course you will be able to list the qualities of a successful presentation, identify the elements of presentation planning, identify strategies for organizing a powerful presentation and distinguish well-designed visual aids from poorly-designed ones. The PrimeCommunication  more...
Developing a Positive Attitude on-line e-learning cbt (computer based) Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It  more...
Giving Feedback to Colleagues on-line e-learning cbt (computer based) Everyone needs good quality feedback in order to improve performance at work. In this course, you will discover how to provide effective feedback to colleagues at the same level as yourself, and to those above you, in the hierarchy of the organization. You will also learn how to deal effectively with challenging situations. In addition to considering the effectiveness of feedback, you will learn a  more...
Giving Feedback A Manager s Guide on-line e-learning cbt (computer based) The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the  more...
Preparing a Business Case on-line e-learning cbt (computer based) Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case,  more...
The Impact of Culture on Communication on-line e-learning cbt (computer based) Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden. Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in  more...
Communicating Successfully Assert to Achieve on-line e-learning cbt (computer based) This course assesses the benefits of assertive behavior and provides suggestions to implement these strategies to maintain confidence and control of potentially difficult situations without resorting to submissive or aggressive behavior. All levels of professionals who supervise the performance of other staff members.  more...
Continuous Performance Assessment on-line e-learning cbt (computer based) This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this  more...
Understanding Technical Professionals on-line e-learning cbt (computer based) As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...
Lead and Communicate Effectively as a New Manager on-line e-learning cbt (computer based) Employees want decisive leadership from their managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very  more...
A New Manager s Role in the Company s Future on-line e-learning cbt (computer based) Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the  more...
Energizing and Empowering Employees on-line e-learning cbt (computer based) Energy. Without it, the wheels and gigabytes of industry come to a screeching halt. And without energized, empowered employees, your part of global industry will make far less progress. This course introduces you to the importance of energizing and empowering employees. By doing so, you multiply the benefits to your department, team, and organization. The course begins by showing you ways to  more...
Introduction to Work Force Generations on-line e-learning cbt (computer based) Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these four generations can cause major differences in behavior and  more...
About 360-Degree Performance Feedback on-line e-learning cbt (computer based) Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...
Managing in a Global Business Environment on-line e-learning cbt (computer based) Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic  more...
Successful Coaching Relationships on-line e-learning cbt (computer based) Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of  more...
Mindsets Emotions and Coaching on-line e-learning cbt (computer based) What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your  more...
Coaching Trends on-line e-learning cbt (computer based) When is a good time to coach? And what is the business case for coaching? Is coaching just another popular fad, or can organizations really benefit from it? Every coach should be aware of the strategic uses of coaching: the organizational benefits that are offered, how coaching can be used to help coachees deal with positive and negative change, and ways of coaching innovators and mavericks. What  more...
Hiring Considerations on-line e-learning cbt (computer based) Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment  more...
Accounting for Cash Control on-line e-learning cbt (computer based) Businesses operate on cash and strive to earn it. Cash can be defined as dollars and coins, checks, vouchers, and money orders. Accounting procedures are established to ensure that cash receipts and cash disbursements are protected. This course explores the accounting methods for internal control of cash such as petty cash, bank reconciliation, and payroll. Understanding the processing, recording,  more...
The Imperatives of Innovation and Leadership in Strategy on-line e-learning cbt (computer based) This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and continuous innovations, other companies have managed to create  more...
Properties and Applications of Probability Distributions on-line e-learning cbt (computer based) Whether calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of  more...
Measurement Systems on-line e-learning cbt (computer based) The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and  more...
History of Organizational Improvement and the Foundations of Six Sigma on-line e-learning cbt (computer based) To successfully implement Six Sigma , it's useful to understand the history of organizational improvement and the contributions of various leaders in the field of quality. This course examines the concepts of quality, customer satisfaction, and continuous improvement that are common among Six Sigma, the Total Quality Management movement, and continuous improvement. It also discusses the continuum  more...
Creating a Marketing Campaign on-line e-learning cbt (computer based) Your marketing plan has been approved Now you need to get the job done. How you execute your plan is as crucial as the plan itself. In this course, you'll learn about tactical marketing tools needed to put your plan into gear and create your marketing mix. These include branding, packaging, promotions, publicity, advertising and merchandising. Managers and team leaders with responsibility for  more...
Team Dynamics on-line e-learning cbt (computer based) Effective development of teams improves the organization's quality and productivity. Team development encompasses team establishment, assignment of roles and responsibilities, and performance evaluation. Dynamic team goals and objectives must align with the organization's vision and mission. This course explores team building and team dynamics. It is aligned with the Quality Management Division of  more...
Managerial Skills and Abilities on-line e-learning cbt (computer based) Quality management is an important factor in the success of today's organizations. Leading organizational thinkers have gone to the extent of saying that quality in an organization is determined by the quality of its management. In order to bring quality and excellence to an organization, managers need certain skills, tools, and abilities in all their functions. These skills and abilities relate  more...
Communication Skills and Project Management on-line e-learning cbt (computer based) An essential element of management is the ability to effectively communicate with people. The capacity to successfully communicate in today's global economy is a pivotal element to the success of any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also  more...
Measurement Assessment and Metrics on-line e-learning cbt (computer based) Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques  more...
Lean Techniques on-line e-learning cbt (computer based) Imagine that you're shopping at a local furniture store when you see a lamp that you must buy. It's exactly what you've been looking for at the right price. But the lamp model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to  more...
Introduction to Product Management on-line e-learning cbt (computer based) Do you have an abiding interest in planning, forecasting, and marketing a product or product line? Are you new to the field of product management? Or have you just been hired as a product manager? In this course, you'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically,  more...
Foreign Corrupt Practices Act on-line e-learning cbt (computer based) U.S. firms seeking to do business in foreign markets must be familiar with the Foreign Corrupt Practices Act (FCPA). The act prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the act can impact your business and gives advice on the steps you can take to make sure that your business  more...
Trade Secrets on-line e-learning cbt (computer based) A trade secret is information that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that have adopted it, and  more...
Insider Trading on-line e-learning cbt (computer based) Illegal insider trading is harmful to the marketplace. The ethical arguments against insider trading draw attention to the disparity of information between the two parties to the transaction, the violation of property rights, and the undermining of investors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing  more...
Independent Contractors and Temporary Employees on-line e-learning cbt (computer based) Many companies are hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear understanding of the terms of their agreement with  more...
Rightful Termination on-line e-learning cbt (computer based) One of the most difficult things you will do as a manager is to tell an employee that his or her working relationship with the company must end. When you take this course, you will learn specific steps to follow when terminating someone's employment due to layoffs, performance problems or misconduct. You will then have the opportunity to apply what you've learned in a role play. Of course, the  more...
JavaScript Language Basics on-line e-learning cbt (computer based) To teach the basics of the JavaScript language Web developers  more...
Fair Labor Standards Act FLSA on-line e-learning cbt (computer based) The Fair Labor Standards Act (FLSA) establishes specific minimum requirements in relation to employees' wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt's New Deal--its primary aim was to respond to growing concerns about poor  more...
Antitrust--Talking with the Competition on-line e-learning cbt (computer based) Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can help your company to cut costs and deliver a  more...
Workflow Navigation and Publishing in Flash 8 on-line e-learning cbt (computer based) To recognize how to optimize workflow, create navigation, and publish movies The will be a range of in-training or established IT professionals needing to learn how to use Flash without any experience with the specific product  more...
Programming Techniques and Strategies on-line e-learning cbt (computer based) To outline the high-level considerations for producing good code Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software  more...
Developing an Application Using User-Centered Design on-line e-learning cbt (computer based) To conduct user research and to design effective user interface and interaction elements This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.  more...
Object-Oriented Analysis and Design with UML Finding Classes on-line e-learning cbt (computer based) To outline techniques for finding classes from an initial set of system requirements Web developers  more...
Object-Oriented Analysis and Design with UML Analyzing the System on-line e-learning cbt (computer based) To show how to specify object interaction in the UML and to identify associations and inheritance between classes Web developers  more...
Object-Oriented Analysis and Design with UML System and Object Behavior on-line e-learning cbt (computer based) To introduce operations and attributes, state and activity diagrams, and to show the importance of a review of the class model Web developers  more...
Object-Oriented Analysis and Design with UML Designing the System on-line e-learning cbt (computer based) To introduce architectural analysis and design, and the role of key mechanisms Web developers  more...
Object-Oriented Analysis and Design with UML Design and Implementation Issues on-line e-learning cbt (computer based) To describe the main principles of designing and implementing an object-oriented model Web developers  more...
OOAD Static Modeling with UML 2 0 on-line e-learning cbt (computer based) This course covers the key concepts related to the use of Class diagrams, Component diagrams, and Deployment diagrams for static modeling. It also covers the features, elements, and considerations for using these diagrams. In addition, the course covers the modeling of three types of compartments in a class: name, attributes, and operations. Further, it discusses the concept and application of  more...
Globalizing ASP NET Applications on-line e-learning cbt (computer based) To outline the issues and processes involved in globalizing and localizing an application Web developers who are familiar with the fundamentals of Microsoft ASP.NET and who wish to broaden their ASP.NET programming abilities, especially those pursuing MCAD or MCSD .NET certification  more...
Testing and Instrumenting Web Applications in C on-line e-learning cbt (computer based) To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification  more...
Web Application Tracing and Debugging in C on-line e-learning cbt (computer based) To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification  more...
Testing and Instrumenting Web Applications in VB NET on-line e-learning cbt (computer based) To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification  more...
Web Application Tracing and Debugging in VB NET on-line e-learning cbt (computer based) To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification  more...
Planning and Starting the Deployment of a NET web Application on-line e-learning cbt (computer based) To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those  more...
Web-form Creation with C 2005 and ASP NET 2 0 on-line e-learning cbt (computer based) To create web forms with server controls, event handlers, state-management capabilities, navigation controls, validation features, globalization, and accessibility features, to configure web-application settings, to redirect users to other web pages, and to optimize pages Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based  more...
Web-form Creation with Visual Basic 2005 and ASP NET 2 0 on-line e-learning cbt (computer based) To create web forms with server controls, event handlers, state-management capabilities, navigation controls, validation features, globalization, and accessibility features, to configure web-application settings, to redirect users to other web pages, and to optimize pages Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop  more...
ANSI C Programming Data Representation on-line e-learning cbt (computer based) To describe how ANSI C programs use memory to store data and how to write portable C programs Programmers and software developers new to ANSI C  more...
ANSI C Programming Functions on-line e-learning cbt (computer based) To introduce functions in ANSI C and describe how to write and use them in programs Programmers and software developers new to ANSI C  more...
ANSI C Programming Flow Control on-line e-learning cbt (computer based) To describe advanced flow-control statements Programmers and software developers new to ANSI C  more...
ANSI C Programming Text Processing on-line e-learning cbt (computer based) To describe how to write ANSI C programs for text, string, and array processing Programmers and software developers new to ANSI C  more...
ANSI C Programming Processing Records on-line e-learning cbt (computer based) To describe how to write ANSI C programs for processing aggregate data objects individually, in arrays, and in lists Programmers and software developers new to ANSI C  more...
ANSI C Programming Pointers on-line e-learning cbt (computer based) To describe how to write advanced, efficient ANSI C programs using pointers Programmers and software developers new to ANSI C  more...
Managing System Security in Windows Server 2003 on-line e-learning cbt (computer based) To outline the process and considerations for securing the software infrastructure and for using security templates Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or  more...
Unix Shell Scripting Basics on-line e-learning cbt (computer based) To explain how to create simple shell scripts using UNIX shell commands IT professionals and UNIX end-users who need to familiarize themselves with the UNIX shell environment  more...
Oracle Application Server 10g Introduction on-line e-learning cbt (computer based) To provide an introduction to OracleAS architecture, components, and installation options DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g  more...
Oracle Application Server 10g mod_plsql CGI Scripts and Database Providers on-line e-learning cbt (computer based) To demonstrate how to configure mod_plsql, CGI-script execution, and database providers in OracleAS DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g  more...
Managing Certificates in Windows Server 2003 on-line e-learning cbt (computer based) To outline the considerations and procedures for using certificates to secure a network Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems  more...
IIS 6 0 Fundamentals on-line e-learning cbt (computer based) To identify how to install or upgrade IIS 6.0 and use the administration tools to perform tasks Administrators who intend to employ Internet Information Services 6.0; IT professionals who wish to gain knowledge of IIS 6.0  more...
Windows 2000 - Migration Design Upgrade and Migration Strategies on-line e-learning cbt (computer based) To show how to plan a migration from a Windows NT 3.5x or NT 4.0 domain to Windows 2000 Students preparing for Microsoft exam 70-222; personnel in medium to very large computing environments that plan to migrate from Windows NT 4.0 to Windows 2000  more...
Windows 2000 Core Technologies - Network Fundamentals on-line e-learning cbt (computer based) To provide an overview of networking concepts and how they apply to Windows 2000 Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments who use the Windows 2000 network operating system  more...
Exchange Server 2003 Computer Management on-line e-learning cbt (computer based) To demonstrate how to manage, monitor, and troubleshoot Exchange 2003 servers Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams  more...
Basic Concepts of Exchange 2000 Server on-line e-learning cbt (computer based) To introduce the capabilities and structure of Exchange 2000 Server Students preparing for Microsoft certification in Installing, Configuring, and Administering Microsoft Exchange 2000 Server (70-224), and Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server (70-225)  more...
Installation of ISA Server 2004 on-line e-learning cbt (computer based) To demonstrate how to install ISA Server 2004 and configure web proxy, firewall, and SecureNAT clients IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT  more...
Firewall Configuration on ISA Server 2004 on-line e-learning cbt (computer based) To give an overview of firewall configuration in ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT professionals who have a need to  more...
Planning and implementing an Active Directory infrastructure on-line e-learning cbt (computer based) To identify the role and features of Windows Server 2003 Active Directory and the factors and requirements for planning and implementing an Active Directory infrastructure Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Windows Server 2003 Active Directory; learners  more...
Planning Active Directory Services on-line e-learning cbt (computer based) ...distinguish between global catalog servers and operations master roles and identify how they are enabled, administered, and placed in Active Directory infrastructure Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Windows Server 2003 Active Directory; learners  more...
Active Directory Sites Replication and Trusts on-line e-learning cbt (computer based) To distinguish between Active Directory sites, replication, and trusts, and identify how they are implemented and administered Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Windows Server 2003 Active Directory; learners preparing for MCSE certification exams  more...
Planning Implementing and Maintaining Network Infrastructure on-line e-learning cbt (computer based) To identify the basic components and design criteria of a network infrastructure Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...
Automating System Tasks and Backup Strategies on-line e-learning cbt (computer based) To administer Linux system tasks and implement suitable backup strategies and schedules Students wishing to acquire the basic skills required as a Linux system administrator  more...
Linux Networking Configuration on-line e-learning cbt (computer based) To describe techniques for configuring network clients and DNS services Students wishing to acquire the intermediate skills required as a Linux system administrator  more...
Operating System Technologies Configuration on-line e-learning cbt (computer based) To demonstrate the configuration of Windows operating system technologies Technical support personnel  more...
Operating System Technologies Concepts and Installation on-line e-learning cbt (computer based) To describe the basic concepts relating to Windows operating system technologies and the installation and upgrade process Technical support personnel  more...
Beyond 3G B3G on-line e-learning cbt (computer based) To describe B3G technologies Technical professionals; IT and business managers who need to learn about emerging broadband wireless technologies; students studying or researching broadband wireless communications and technologies  more...
Non-Cellular Wireless Technology on-line e-learning cbt (computer based) To explain non-cellular wireless technology Technical professionals; IT and business managers who need to learn about emerging broadband wireless technologies; students studying or researching broadband wireless communications and technologies  more...
Securing WLANs on-line e-learning cbt (computer based) To explain how to secure WLANs Technical and security professionals; IT and business managers who need to learn about information security for current and emerging wireless technologies; students studying or researching wireless communications and technologies  more...
Information Security and Risk Management on-line e-learning cbt (computer based) To identify the security requirements associated with identifying and protecting organizational information assets, perform the analysis techniques used in risk management, and recognize the responsibilities associated with different roles in an organization Mid-level and senior-level managers who are working toward or have already attained positions as CISOs, CSOs or Senior Security Engineers  more...
LAN and WAN Protocols on-line e-learning cbt (computer based) This WestNet e-Learning module explores local area network (LAN) and wide area network (WAN) protocols and how they are used to get information into the node so it can, in turn, be delivered to the processes at the higher layers.  more...
WAN Components on-line e-learning cbt (computer based) Upon completion of this WestNet e-Learning module, you will understand the basic concepts and components used to move information from source to destination across a telecommunications network.  more...
Review of LAN on-line e-learning cbt (computer based) This WestNet e-Learning module reviews the most important networking principles that were covered in the "long" WestNet Learning course, Introduction to Networking.  more...
Routing in Cisco Networks on-line e-learning cbt (computer based) To describe the different forms of routing and explain the concepts of distance vector and link state routing Network administrators responsible for implementing and managing small and medium-sized business networks; network technicians who install network devices in small business environments; Cisco channel resellers who are new to Cisco products and services  more...
Implementing Routing Protocols on Cisco Networks on-line e-learning cbt (computer based) To describe the operation and configuration of popular modern routing protocols Network administrators responsible for implementing and managing small and medium-sized business networks; network technicians who install network devices in small business environments; Cisco channel resellers who are new to Cisco products and services  more...
Cisco CallManager Fundamentals on-line e-learning cbt (computer based) To explain how to deploy a Cisco CallManager server in a cluster using a supported IP telephony deployment model IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
Configuring Cisco Access Gateways and Intercluster Trunks on-line e-learning cbt (computer based) To explain how to configure Cisco access gateways and intercluster trunks in a Cisco IP telephony solution IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
Configuring Media Resources and Softkey Templates on-line e-learning cbt (computer based) To explain how to use Cisco CallManager to install, configure, and manage media resources, and how to modify standard softkey templates and apply them to Cisco IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
Cisco Voice over IP Integrated Applications on-line e-learning cbt (computer based) To distinguish between the Cisco Voice over IP (VoIP) applications that can be integrated into a Cisco IP telephony solution IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
Monitoring and Managing IP Telephony Using Internal Server Tools on-line e-learning cbt (computer based) To demonstrate how to manage and monitor an IP telephony solution using internal server tools IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
Networking Fundamentals on-line e-learning cbt (computer based) To introduce the main components and principles of networking Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net  more...
Internet Client Infrastructure and Applications on-line e-learning cbt (computer based) To identify the client components required to connect to an Internet or intranet Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net  more...
Internet Servers and Services on-line e-learning cbt (computer based) To identify the services and protocols that are used to create, administer, and manage the Internet Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net  more...
Web Development Fundamentals on-line e-learning cbt (computer based) To outline web-page develpment using HTML and to introduce scripting and database management and connection techniques Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net  more...
Internet Site Development on-line e-learning cbt (computer based) To identify the principles of web-site design and the elements used to create a web site Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net  more...
Configuring Dial Peers and Special Purpose Connections on-line e-learning cbt (computer based) To configure dial peers and special-purpose connection types. IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)  more...
VoIP Signaling and H 323 Call Control on-line e-learning cbt (computer based) To identify the role of signaling and call control in a VoIP network, configure H.323 gateways and gatekeepers, and identify the various commands used to monitor and troubleshoot H.323 IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)  more...
SIP MGCP and Call Control Comparison on-line e-learning cbt (computer based) To recognize how to configure, monitor, and troubleshoot SIP and MGCP on a Cisco router, and determine the best call control model for a network IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)  more...
Designing for Optimal Voice Quality on-line e-learning cbt (computer based) To identify voice quality issues in IP networks and recognize how to improve voice quality by implementing QoS IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates preparing for the Cisco Certified Voice Professional certification (CVOICE 642-432)  more...
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