Online District Sales Managers eLearning
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From 123-CBT Computer Based Training
Sales Skills The Fundamentals

...mulation, you will meet with Robin Carlson, one of Icon's District Sales Managers, to discuss terminology often used in the field of sales. Through your questions, you will learn the definitions of several terms that salespeople use, including prospecting, cold and warm calling, and networking. Unit 3: Developing Your Character (0.5 - 1 hour) Apply the PLEASED acronym
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Sales Skills The Fundamentals
Managing Change Overcoming Change Obstacles

...ulation Overview: You will meet with two of Icon a a s District Sales Managers. Your goal will be to communicate information regarding a new expense reporting system that will be implemented soon. Unit 3: Establishing Change Teams ( - 1.5 hours) Identify the types of teams that support change teams. Match change team roles with their
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Team Participation Resolving Conflict in Teams

...conference. The three of you have already agreed that the District Sales Managers should attend. There has been some conflict about whether the Account Executives should be sent as well. Unit 3: The Process for Resolving Team Conflict (0.5 - 1 hour) Apply the eight steps for resolving team conflict. Apply the principles for handling team
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