Instructor Led Diverse Customers Training
Diverse Customers Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Optivation
Customer Service Series- Unit Three
Unit Three: Dealing with Difficult and Diverse Customers* - 3 Hours
This course is held on September 28
Bemidji State University a Bridgeman Hall 204
-Establishing a vision for customer relationship building
-Listening
-Effective use of questions
-Presenting information
-Effective language
-Concluding interactions
more...
