Online Diversity eLearning - Training Resources
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From Online Training Directory
The Power of being Different


This course discusses the necessity of being different as a powerful tool toward achieving success.
Designed for all types of businesses, including individual entrepreneurs, small business owners, as well as those who want to improve their personal leadership in day-to-day operations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on
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Providing Excellent Customer Service in a Multicultural Environment
This course will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers.
Providing excellent customer service in a multicultural environment Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and
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Valuing Diversity



Course description -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and
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From 123-CBT Computer Based Training
Inbound Call Centers People Management
...earn how to select the best candidates, accommodate agent diversity, and become aware of union and nonunion personnel policies. Have you ever wondered how to attain high agent performance and low employee turnover? This course will show you how. You'll learn about calculating agent requirements, building workforce schedules, and conquering employee absenteeism. Finally, this course will present
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Inbound Call Centers People Management
Advanced Business Communication - Effective Business Communication
The Advanced Business Communications: Effective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity,
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Stakeholder Interests and Cultural Diversity
...nagers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success.This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation process. It also examines the need to respect
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Getting Past Clashes Valuing Team Diversity
Teams have diverse personalities, skills, and interests that are challenging to put together. You may not get along with every team member, but it's important that you can work together to achieve the same goal. At the end of this course, you'll have the skills needed to work with different personality styles, control your gut reactions to difficult people, and deal with difficult team members.
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Team Leadership - Promoting Your Team s Effectiveness
Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity.
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The Reasons Why Diversity Matters
...ble to see things from a different point of view? Without diversity in the workplace, companies run the risk of becoming monocultural organizations that see things from a very limited perspective. The effects of this are far-reaching, right down to the company's bottom line. Establishing diversity in the workplace is not limited to laws that pertain to the hiring of women and minorities. Nor is
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Changing Corporate Culture
...diversity within a company is a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the challenges of providing a
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Planning a Diversity Initiative
...ations often rave about the great job they do at managing diversity; however, diversity isn't something that needs to be managed. Rather, diversity is an initiative that must permeate the company culture to be truly successful. Perhaps you've asked yourself, "How can I create an environment in which all team members, with their diverse backgrounds, can contribute to their full potential?" This
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Diversity the Future
...diversity will continue to expand in the years to come. They need to prepare for demographic changes that will alter both the definition of corporate culture and practices for hiring, retention, and interaction with the company. This course explores the need for a holistic approach to workplace diversity, and the effects of incorporating a work/life initiative into business strategy. This
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Diversity Series

The Diversity Series includes the following courses: Diversity: Diversity in the Workplace Diversity: Managing Diversity in the Workplace To review individual course descriptions, please return to the previous page and select the desired title(s).
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Diversity Managing Diversity in the Workplace

... leaders, supervisors, and managers examine the impact of diversity and culture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture that
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Diversity Diversity in the Workplace

...diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers. Learn To: Define the many facets of diversity and explore how they can benefit individuals and organizations. Using
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Succession Planning Setting Up a Succession Planning Program

...Learn To Identify legal and diversity issues to consider when developing your succession plan. Identify guidelines for writing policy and procedures. Recognize guidelines for identifying program target groups. Identify guidelines for preparing an action plan.
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Operations Management Operations Components

Operations Management: Operations Components offers the student an overview of seven components of operations management. The program defines each of the components and introduces the student to the responsibilities of an operations manager. In addition, the program offers examples of how each component is applied to a company a a s operations. Learn To Select
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Managing Generations in the Workplace Generations Working Together

...s Objectives Unit 1: The Challenge of Generational Diversity (1 - 2 hours) Identify the steps in the positive confrontation process. Identify guidelines for developing a plan to address training needs. Identify key components of effective coaching. Sequence the steps in the coaching process.
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Team Leadership Promoting Your Team s Effectiveness

...l performance, and the advantages and negative effects of diversity. Learn To Follow steps for setting team goals. Establish ways to measure progress of team goals. Create standards to measure performance. Follow guidelines to overcome a team's ineffectiveness.
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Team Conflict Working in Diversified Teams

...ed Teams offers the student information for understanding diversity, being part of a diverse team, and resolving conflict in a diverse team. The program covers factors that contribute to team diversity, guidelines for effective communication, and approaches for achieving goals in a diverse team. Learn To Apply guidelines for effective communication in a diverse
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Advanced Business Comm Enhancing the Comm Message

...ve intercultural communication, how to deal with cultural diversity, communicating through the media, the effective handling of press releases, press conferences, and media interviews. In addition, students will learn about the effective management and communication in times of organizational crises. Learn To To identify guidelines for writing effective e-mail messages. To
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Organizational Behavior The Organizational System

... Follow the guidelines for managing diversity. Audience Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2
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From Global Training Partners
Cross Cultural and Intercultural OnLine Virtual Training Web Based Learning
Award winning cross cultural and intercultural web based training online virtual learning resource tool. Visit www. gtpworldsite. com Key features include in depth information on more than 50 countries, culture and lifestyle, business skills, cultural profiler, economic and political conditions and security and travel. Sample of countries United States (USA), United Kingdom (UK), Germany, Canada,
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From Serebra Learning Corporation
Inbound Call Centers People Management
...earn how to select the best candidates, accommodate agent diversity, and become aware of union and nonunion personnel policies. Have you ever wondered how to attain high agent performance and low employee turnover? This course will show you how. You'll learn about calculating agent requirements, building workforce schedules, and conquering employee absenteeism. Finally, this course will present
more...
Succeeding Through Teamwork Differences Make Great Teams
This course explains the importance of collaborating with people who bring different experiences and perspectives to the group. Several tips to minimize conflict and enhance collaboration among people with different backgrounds or work styles are identified. Professionals who want to work more effectively with others to achieve shared goals.
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Stakeholder Interests and Cultural Diversity PMBOK aligned
...nagers won't get far without an understanding of cultural diversity, and how to work successfully with multi-national teams. Sensitivity to other groups, their social customs, and their means of doing business is key to success. This course teaches the common areas of stakeholder conflict and how to wend your way through the conflict negotiation process. It also examines the need to respect
more...
Project Management Professional Professional Responsibility
This course reflects on the principles of the PMP Code of Professional Conduct. It describes learners' responsibilities in their day-to-day practice of project management in terms of ensuring integrity, acquiring and sharing knowledge, and working with diversity. This course is part of the PrimeProject Management Professional series of courses.
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Teamwork and Emotional Intelligence
Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many
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Team Leadership Promoting Your Team s Effectiveness
Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity. Managers and team leaders who are
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PrimeDiversity Awareness The Evolving Labor Force
This course provides statistics that support the changing labor market and identifies the effects that these developments have on the workplace. Influences on the learner's own thoughts, feelings, and beliefs. Professionals who want to work more effectively with colleagues whose backgrounds, experiences, and perspectives differ from their own.
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PrimeDiversity Awareness Diversity Defined
This course provides the foundation for any diversity awareness effort, whether corporate or personal. Key terms are defined, major historical influences are examined, and strategies for valuing individual differences, as well as similarities, are provided. Professionals who want to work more effectively with colleagues whose backgrounds, experiences, and perspectives differ from their own.
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PrimeDiversity Awareness Begin Your Diversity Journey
This course provides tools to assist the learner in taking responsibility for strengthening diversity awareness. Strategies for responding appropriately to individuals with a different value system are presented, as are a multitude of other activities to foster an environment of mutual appreciation and respect. Professionals who want to work more effectively with colleagues whose backgrounds,
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PrimeDiversity Management Corporate Diversity Drivers
This course introduces learners to the organizational benefits of managing diversity, and the consequences of not doing so. The requisite shifts in management perspective are also discussed. Business leaders and managers who want to work more effectively with colleagues and subordinates whose backgrounds, experiences, and perspective differ from their own.
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PrimeDiversity Management Be a Diversity Ambassador
...diversity management into their own hands. General strategies for creating and maintaining a flexible work environment, as well as specific, easy-to-implement management activities to foster diversity at both the departmental and organizational level, are presented. Business leaders and managers who want to work more effectively with colleagues and subordinates whose backgrounds, experiences,
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Recruiting for the 21st Century The Market
It's the beginning of a new century and a new millennium, and the employment market is hot, hot, hot. Employee attitudes have shifted from "I'm sure glad I have a job" to "What have you done for me lately?" Boomers, members of the sociological phenomenon that has defined our culture since 1946, are getting ready to retire, and fewer workers from succeeding generations are available to step in. But
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Doing Business with the Government
...ts worth over $200 billion to businesses of all sizes and diversity. Of the 20 percent of contracts designated for small businesses, one quarter are aimed at women-owned businesses and another quarter for small disadvantaged businesses or SDBs. This course outlines how businesses of all types and sizes can identify contract opportunities within the government, market goods and services to the
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Interviewing and Hiring Practices
This course is intended to teach learners how to exercise sound judgment in the hiring and interviewing process. Not many companies nowadays specify discriminatory characteristics either directly or openly in an advertisement, unless these are required by a bona fide occupational qualification. Your advertising medium, the questions you ask on forms, what you discuss in company publications, and
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Diversity: What Managers Should Know
...Diversity: What Managers Should Know, participants acquire the knowledge and skills to welcome and manage a diverse workforce. Participants review what diversity is and how it influences relationships between co-workers. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to maximize the advantages of
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Diversity: What Employees Should Know
In Diversity: What Employees Should Know, participants learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers.
more...
Organizational Behavior The Organizational System
Organizational Behavior: The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign. Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their
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Diversity - Managing Diversity in the Workplace
Employees will learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping prejudice and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers.
more...
Diversity - Managing Diversity in the Workplace
Team leaders supervisors and managers examine the impact of diversity and culture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage.
more...
Advanced Business Communication: Enhancing the Communication Message
The Advanced Business Communications: Effective Business Communication course focuses on effective messages in letters and memos intercultural communication and communication with the media and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication how to deal with cultural diversity communicating
more...
Team Leadership: Promoting Your Team's Effectiveness
Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals prevent team ineffectiveness and measure individual and team performance. The program covers in detail the steps for setting effective goals the steps for measuring team and individual performance and the advantages and negative effects of diversity.
more...
Team Conflict: Working in Diversified Teams
Team Conflict: Working in Diversified Teams offers the student information for understanding diversity being part of a diverse team and resolving conflict in a diverse team. The program covers factors that contribute to team diversity guidelines for effective communication and approaches for achieving goals in a diverse team.
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From SilkWeb Consulting & Development LLC
Compliance Training

Compliance is a hot topic today and these courses allow employers to customize their compliance training package with the courses that suit their organization's needs and legal requirements. All of our compliance courses include basic customization that includes your company logo and attachment of your company policy or guidelines in PDF form. All courses are hosted on the SilkWeb LMS or you can
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From Resources Unlimited
Discovering Diversity Virtual Train-the-Trainer


...Diversity Virtual Train-the-Trainer empowers trainers and consultants to learn to administer the Discovering Diversity Profile and then utilize it to meet their personal and organizational objectives.
The Discovering Diversity Profile Train-the-Trainer combines independent study, personalized individual telephone coaching, & a variety of training materials. The Virtual Train-the-Trainer may be
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From Technology Ed
Motivation in the Workplace
Course Description
Motivation is the driving force in the choices that humans make to acquire fulfillment and to attain expected results. This course will provide in-depth knowledge and understanding of motivational theories. The course will also provide strategic information on how to motivate individuals as well as teams within organizations to effective achieve desired results.
Course
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From Training Link Education S.E.A
Certificate in Valuing Diversity in the Workplace

Aim:
The objectives of the course are to:Examine the legal, regulatory and ethical considerations brought about by the changing society within which we live and to promote best practice in adopting, encouraging and managing diversity.
Target Audience:
This programme is designed for people who wish to gain an understanding of principles and practice of Valuing Diversity in the Workplace. No
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From ProTrain Online
Human Resources Certificate


This comprehensive online program includes five courses: Managing Diversity, Behavioral Interviewing, Recruiting & Retention, Strategies for the Tight Labor Market, Effective Hiring and Interviewing Skills, HRCI/PHR Certification Program and RCI/SPHR (Senior Professional Human Resource). 12 months access.
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From Bytsyz e-Learning
Equality and Diversity level 3

...nable students to understand the concepts of equality and diversity and enable them to understand peoples' rights and responsibilities in relation to these concepts.
During their study the student will gain an understanding of the values and beliefs that underpin human diversity and learn to identify the range of human characteristics that create such diversity. There will be an exploration
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From Chrome Zebra
Supervisor Harassment & Discrimination Prevention

Helping Employers Prevent Employee Lawsuits
Chrome Zebra training...
reduces training costs
lessens liability claims
occurs anywhere/ anytime
recovers lost production time
eliminates travel expense
more...
From JED New Media inc.
Adult Learner Archetypes
Adult learners possess a variety of unique character traits. To optimize the learning experience, a trainer needs to identify each learner archetype, understand its character traits and leverage them to help you achieve your training objectives. Outlined here is a classification of adult learner archetypes using animal analogies.
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Basics of Network Security
The alarming escalation in security breaches constitutes a real threat for corporations. It becomes critical, then, to implement sound security measures to dramatically reduce potential losses. Find out how you, as a manager, can minimize the risks posed by internal and external threats to your business network.
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Business Card Design
Make a great first impression with your business card. A well-designed business card is an effective selling tool for highlighting the nature and forte of your business. Explore the basics of business card design and get inspired by illustrations of effective use of colors, fonts, designs, and borders.
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Choosing a Web Hosting Company - Options
Are you familiar with the critical issues you need to address when deciding on a Web hosting option? Review a summary of pros and cons of common approaches for both the short and long term. Examine tips and hints on what to look for and negotiate in a typical service plan.
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Considering an MBA?
Thinking of applying for a Masters in Business Administration (MBA)? Make an informed decision. Gain an understanding of the potential advantages and disadvantages of the many MBA options that exist and the potential costs of programs. Find out how to effectively prepare in order to gain successful admission.
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Corporate Finance for Start-ups
Familiarize yourself with key corporate development stages, investment capital options available at each stage, and the pitfalls associated with these financing venues. Increase your chances of securing funds by grasping the decision-making process of investors.
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Exploring Recruitment Options
Find out about the principal recruitment options and innovations available to you. Perhaps you have never recruited before, or feel that your techniques need updating? Do you wonder where other companies look? This JEDlet provides you an abundance of recruiting ideas and tips for finding the right person for your job opening.
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Training Delivery Vehicles
Are you on a quest for new alternatives when selecting a training delivery vehicle? Are you looking to maximize learning benefits and foster productivity in your workplace? Survey available options and find out how to choose a winning combination suitable for your particular learning situation. Let your training needs drive the solution, not vice versa.
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From Training Interventions
Success With People
...es around the wold, and in over 50 languages to meet your diversity needs.
The new Success with People training program is an online interactive, self-paced training package with 10 modules which build on a platform of self-discovery. It guides learners through a simple, yet effective process of identifying where they are, where they want to be and the best strategies for getting there.
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From Backup Training Corporation
Cultural Diversity for Teachers

How to regard each individual as a culturally diverse entity, how to recognize stereotypes, and how to develop a personal awareness of exclusion are developed as essential skills for teachers in their classrooms, schools, and in their communities.
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Cultural Diversity

Improve your knowledge of habits and customs of our ever-changing public, it will also enhance your relationships with coworkers and supervisors.
Cultural Diversity ( 8-hour course ) Instructed by Sheila Daniel
Don't fall into the trap of "stereotypes," which are assumptions based on false information.
This course will not only improve your knowledge of habits and customs of our ever-changing
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From Chrome Zebra
Employee Harassment & Discrimination Prevention

Helping Employers Prevent Employee Lawsuits
Chrome Zebra training...
reduces training costs
lessens liability claims
occurs anywhere/anytime
recovers lost production time
eliminates travel expense
more...
From JED New Media inc.
Managing Success with Teleworkers
Traditional managerial tactics, such as micromanaging, produce poor results when applied to a teleworking environment. Understanding what motivates employees and companies to adopt telework programs will make you a better manager. Learn to employ managerial techniques for supervising teleworkers and ensuring adequate workflow and quality.
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From Backup Training Corporation
Cultural Diversity for Supervisors

The course will help better handle the business climate of today that offers new sets of challenges for employers. Corporate downsizing, growth of manufacturing overseas, international competition, and an ever-evolving U.S. economy create new and old pre
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Cultural Diversity for Employees

Corporations, competing at a global level, need employees that not only offer the right job skills to meet new challenges, but the right people skills to address growing demographic changes in the American workforce and consumer base.
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From Sessions Online School of Design
Advanced Typography Course


...g and mood through its quirks and beauty, its history and diversity.
In this 6-lesson course, you'll learn advanced concepts in typography, building your portfolio through hands-on projects.
You'll experiment with type fusion, learn the details of text layout and information hierarchy, create a visual identity for product package and a civic authority, and even design your own currency.
The
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From The Chicago School of Professional Psychology
Master of Arts in Industrial/Organizational Psychology, ExCEL Track


Industrial & Organizational (I/O) Psychology is one of the fastest growing areas for the application of professional psychology. Learn skills to help individuals perform more effectively, solve problems, and grow professionally in today's global, multicultural work environment. Our I/O ExCEL track is designed specifically for professionals who work in fields such as human resources, private and
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