Instructor Led Dmaic Tools Training
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From Case Western Reserve University - Executive Education
Process Improvement for Service Operations Yellow Belt Training and Certification Mar 27 28 2012
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The course will introduce the following DMAIC tools: Key processes identification, project definition, process maps, SIPOC, supplier and customer requirements validation, measurement systems, affinity diagram, Pareto chart, trend chart, histogram, fishbone diagram, 5-why analysis, scatter plots, FMEA, error-proofing, control charts and control plans.
Case studies relevant
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Process Improvement for Healthcare Yellow Belt Training and Certification Sep 12 & 13 2012
This course provides healthcare managers with the ability to apply process improvement and quality concepts to Six Sigma projects. With case studies and examples tailored specifically to the healthcare industry, individuals will understand the relevance, utility and impact of various methodologies and tools to their specific objectives.
Specifically, the course will provide an understanding of
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