From Serebra Learning Corporation
Microsoft Word 2000 - Beginners 


Na het volgen van deze cursus zullen de cursisten over voldoende vaardigheden beschikken om dagelijks met
Microsoft Word 2000 te kunnen werken. Na afronding van deze cursus zullen de cursisten in staat zijn een
Word-document te maken en tekst in te voegen; tekst in een document op te maken; bestanden in
Word op te slaan en te verzenden; en documenten te beheren en in te delen.
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Microsoft Word 2000 - Gevorderden 


Deze cursus biedt gevorderde deelnemers meer kennis om
Microsoft Word 2000 dagelijks op hun werkplek te kunnen gebruiken. Als cursisten de cursus hebben voltooid, hebben ze geleerd hoe ze een document kunnen opmaken en proeflezen, hoe ze een document kunnen verbeteren met tekenobjecten, grafieken, illustraties, afbeeldingen en presentatiemogelijkheden, hoe ze documenten kunnen samenvoegen met
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Microsoft Word 2000 - Experts 


In deze cursus leren deelnemers de geavanceerde voorzieningen van
Microsoft Word 2000 te gebruiken. Als cursisten de cursus hebben voltooid, hebben ze geleerd hoe ze geavanceerde tekstbewerking en -verwerking uit kunnen voeren, hoe ze documenten kunnen beheren binnen een werkgroepomgeving en hoe ze een inhoudsopgave, kruisverwijzingen en bladwijzers in een document kunnen invoegen.
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Microsoft Word 2002 Gevorderden 


In deze cursus worden geavanceerde vaardigheden in het werken met documenten in
Word 2002 behandeld. In de eerste module wordt het verbeteren van documenten, tabelbeheer en kolombeheer besproken. In de tweede module worden visuele verbeteringen behandeld, zoals
WordArt, afbeeldingen en diagrammen. In de derde module wordt
Afdruk samenvoegen en samenwerking besproken.
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Microsoft Word 2002 Experts 


In deze cursus worden verschillende vaardigheden voor ervaren gebruikers van
Word 2002 behandeld. In de eerste module komen naast geavanceerde tekst- en documentverwerking ook documentopmaakprofielen en macro's aan de orde. In de tweede module wordt aandacht besteed aan groepsgewijs redigeren, geavanceerde werkgroepsamenwerking en formulieren. Ten slotte worden tabellen, indexen en verwijzingen,
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Communication Skills: Effective Writing 


MAXIM TRAINING The written word remains one of the most common forms of communication at work, yet it frequently fails to achieve the required
RESULTS. To be able to write effectively is now even more important in the electronic age of word processing and e-mail. If the medium is efficient the message should be too!! "
Effective Writing" gives you a range of practical techniques for writing
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Cisco Designing Networks Part 3: Designing a Prototype 


This final course in the
DCN curriculum identifies appropriate network management solutions for particular network structures. It also provides detailed information about the existing
Cisco product solutions and products ranges. Finally, it teaches the learner how to develop, test and demonstrate a network prototype or pilot.
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Business Writing: The Fundamentals 


In
Business Writing:
The Fundamentals, participants learn how to use writing to effectively communicate information. They learn how to use the writing process to construct a well-defined idea and focus on a specific audience. They also learn the proper format for various written pieces, such as business letters, e-mail messages, and memos.
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Microsoft Word for Windows 95 Fundamentals 


This multimedia self-paced learning course will instruct you on working with the latest release of
Word for
Windows 95. Users will see how they can apply the skills taught to their own documents in their workplace. The unique
Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and
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Microsoft Word for Windows 95 Advanced Topics 


This multimedia self-paced course will instruct you on working with the advanced skills necessary to maximize your productivity with
Microsoft Word for
Windows 95. NETG's unique
Skill Builder instructional approach uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the
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Microsoft Windows 98 Advanced User 
This course will introduce users to the advanced features of
Windows 98. Participants will learn the skills to work with the commonly used applications in Windows 98; various components of multimedia devices that support sound and video; connect to a network and its resources; configure and administer a printer.
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Microsoft Word 97 Proficient User 
This self-paced learning course will instruct you on working with
Microsoft Word 97. The unique
Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path based on the knowledge and
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Microsoft Word 97 Expert User 
This self-paced learning course will instruct you on working with the advanced features of
Microsoft Word 97. The unique
Skill Builder instruction uses text, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized study path
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Administering Microsoft Windows NT 4.0 - Part 2 
This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain
Windows NT 4.0-based network. This series is intended to prepare the learner for
Microsoft's self-administered exam 803 on Windows NT 4.0 Administration.
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Microsoft Word 2000 Fundamentals 
This course provides participants with the fundamental skills to use
Microsoft Word 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to create and insert text in a
Word document; format text in a document; send and save files in Word; and manage and organize documents.
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Microsoft Word 2000 Proficient User 
This course provides participants with the intermediate skills to use
Microsoft Word 2000 on a daily basis in their workplace. At the completion of this course, students will learn to format and proof a document; enhance a document with drawing objects, charts,
Clip Art, graphics and presentation enhancements; create a mail merge; and create envelopes and labels by merging an address list.
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Microsoft Word 2000 Expert User 
This course provides participants the knowledge to use the advanced features of
Microsoft Word 2000. At the completion of this course, students will learn to perform advanced text editing and handling operations; manage documents within a workgroup environment; and insert table of contents, cross-references and bookmarks in a document.
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Solutions Development Discipline - Part 2 


This course is the second part of a three part series for IT Professionals. This series will discuss
Microsoft's philosophy on team organization, introduces a milestone-driven process model to manage the risks inherent in a dynamic environment, and provides an architectural framework for
MultiThreaded development that emphasizes reusability and distribution.
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ActiveX Code Components 
The
ActiveX Code Components course covers the creation of
ActiveX code components. It introduces the audience to the concepts of
ActiveX EXE and
ActiveX DLL and goes on to discuss the various methods to create them. The course also explains the development of the code for ActiveX code components and its usage. This curriculum has been designed for application developers and authors who plan,
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Process Analysis and Documentation 
...process input variables and key process output variables; document their relationships through a cause and effect diagram; assign constant, noise, and experimental variables to causes in a cause and effect diagram; and create an action plan to change noise variables to constants. Six
Sigma is a registered
Trademark of
Motorola Corporation, and all rights, title, and interest in
Six Sigma belong
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Effective Communication Skills 
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the
Customer Support Specialist (
CSS) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt
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Customer Service Procedures 
Failing to realize the importance of customer service and effective complaints handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to provide
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Creating Effective Contracts 
...ar the word "contract", you may think of a written, legal document. However, when it comes to consulting relationships, contracts are more about setting expectations and involving the right people instead of setting legal parameters. In this course, you'll examine how to approach contracting, the considerations that are most important, and how you should approach the contracting meeting.
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Planning Project Procurement and Requesting Seller Responses 
...quired to enable you to: plan purchases and acquisitions, document contractual requirements, identify potential sellers, and get the relevant information, quotations, and proposals from potential sellers--all vital processes that ensure that you are able to procure the products, services, or results that will enable you to achieve project success. This course is aligned with "A Guide to the
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A Process for Business Writing The POWER Writing Process 
This course contextualizes all that follows. It outlines the typical concerns of business document readers and introduces the five stage process for creating reader-based documents. Professionals who want to enhance their written business communications by effectively addressing audience needs.
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Getting Results through Communication 
When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various
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Preparing a Business Case 
Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case,
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Exit Interviewing Skills The Termination Process 
...how to explain performance standards to employees, how to document performance and misconduct issues, and how to improve employees' performance. In addition, it teaches how to discipline employee misconduct, prepare for a termination meeting, and conduct a termination meeting. And finally, the program provides a review of anti-discrimination laws and other laws with which frontline managers
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Rightful Termination 
One of the most difficult things you will do as a manager is to tell an employee that his or her working relationship with the company must end. When you take this course, you will learn specific steps to follow when terminating someone's employment due to layoffs, performance problems or misconduct. You will then have the opportunity to apply what you've learned in a role play. Of course, the
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Documenting Discipline 
...cedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or failure to satisfy job requirements. There may also be no evidence of a manager's attempt to deal with the worker in a fair and constructive manner. This course explains
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Advanced Site Architecture 
In this
WestNet e-Learning module, you will learn how to extend basic techniques to design more complex sites. You will also be introduced to the drawings and plans that must be delivered to a user interface developer.
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Programming with XHTML 1 1 Embedded Objects and Hyperlinks 
This course covers basic concepts about embedded objects and hyperlinks in Extensible Hypertext Markup Language (
XHTML) documents. The course describes various XHTML tags to embed multimedia objects such as images, audio, video, and animation. The course also provides information for creating hyperlinks, bookmarks, and image maps. The intended audience for this course includes
Technical Managers,
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Emerging Web Service Standards 
To understand the roles and implementation approaches implemented by various emerging web services
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP,
WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Using WSDL 
To understand how to implement the
WSDL specification
Application and web developers wishing to attain competency in developing web services using the main web service technologies
SOAP, WSDL, and
UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies
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Advanced HTML Design Elements 
To describe, and equip students to use, advanced
HTML elements such as complex tables, frames and framesets, metadata and the
META tag, and style sheets
Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists
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Advanced Technology Concepts for Web Designers 
To introduce users to the incorporation of
JavaScript and other technologies such as
DHTML, cookies and plug-ins in web sites, and to web site publishing, web site maintenance, and database integration
Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists
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HIPAA Privacy Rules 
Personal privacy is now a major issue to people, particularly where medical information is concerned. This course presents an overview of
HIPAA (the
Health Insurance Portability and
Accountability Act), outlining the main components and identifying who is covered by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under
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JavaScript Browser Objects 
This course describes various browser objects, such as frames, windows, and documents. The course also covers various other objects, such as date, time, and history objects. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior experience in
HTML and designing
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Advanced JavaScript 
...document properties. The course also covers the concepts related to cookies, plug-ins, and
LiveWire. It also teaches how to implement security by performing data tainting. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior experience in
HTML and designing
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Fundamentals of HTML Programming 
This course enables students to understand
Web page development using
HTML as the programming language. The course explains the concepts of developing basic and advanced HTML pages with the help of tables and forms. This course deals with HTML 3.2 and HTML 4.0. This course is intended for students who are interested in developing web pages using HTML as the programming language.
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JavaScript Fundamentals 
This course describes the features of
JavaScript and compares JavaScript with other technologies, such as
Java. The course also covers the fundamentals of JavaScript programming, JavaScript variables, operators, loops, and conditional statements. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and
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Dynamic HTML 
Since the early nineties,
HTML has been widely used for developing web pages. HTML has evolved to meet the demand for attractive web pages. However, these pages are static and do not change after downloading. Any interactivity involves repeated communication with the web server which increases download time. Dynamic HTML (
DHTML) overcomes this problem by providing your web page this interactivity
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XML Implementation in Enterprise 
The
XML:
Implementation in
Enterprise WBT is the second course in the XML curriculum. This course is meant for
Web programmers in a multi-tier enterprise system who want to use XML to transport and exchange business data over the
Internet. The course details the role of XML and related technologies in enterprise computing. It also describes the procedures for using XML Schemas for ensuring
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Introduction to C Programming 
...unction. The use of white space, indents, and comments to document C programs are also covered. The interactive constructs, conditional constructs, execution control statements, break, and continue are explained, demonstrated, and practiced. Data types used in C programs, arithmetic operators, logical operators, and abbreviation of C statements using cryptic constructs are also introduced. This
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COBOL Basic Applications 
This course will present task-based, real-world scenarios covering the design, coding, and implementation of one type of
COBOL application that is commonly required by businesses with large files. An example date field problem is identified and resolved. A simple COBOL product recall application is designed using flowcharts, pseudocode, and
Record Layout Forms. The contents of a sequential master
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COBOL Calculation Applications 
This course will present task-based, real-world scenarios covering the design, coding, and implementation of one type of
COBOL application that is commonly required by businesses with large files. A subset of the contents of a sequential master file are retrieved. Calculations are performed on the data and a print file is generated. This course is based on
ANSI X3.23-1974 and ANSI X3.23-1985 COBOL
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COBOL Basic File Processing 
TA COBOL product recall application will be created that accepts input from a sequential sales file and an index customer file, then generates a sorted customer contact file. This course is based on
ANSI X3.23-1974 and ANSI X3.23-1985 COBOL standards. This course is designed for individuals with some prior programming experience who require an introduction to, or to be reacquainted with, the
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COBOL Complex File Processing 
This course will present task-based, real-world scenarios covering the design, coding, and implementation of one type of
COBOL application that is commonly required by businesses with large files. The first application accepts input from two files, the
Customer Contact file and the
Warranty file. The data is checked for the latest contact information and a master contact log file is generated. The
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COBOL Interactive Applications 
This course will present task-based, real-world scenarios covering the design, coding, and implementation of one type of
COBOL application that is commonly required by businesses with large files. An application will be created that allows a user to update a relative master recalled parts file by manually inputting the data, and automatically generate a transaction log of the updated records. This
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COBOL Report Generation 
This course will present task-based, real-world scenarios covering the design, coding, and implementation of one type of
COBOL application that is commonly required by businesses with large files. This interactive application will write a recall customer notification report and a recall status report. This course is based on
ANSI X3.23-1974 and ANSI X3.23-1985 COBOL standards. This course is
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Fundamentals of Network Security 
To cater to the growing demands of information exchange, most organizations have implemented computer networks. As a network administrator, you need to determine and analyze the risks to the data residing on your network. Additionally, you need to implement various processes to track the security holes on your network. Based on your assessment of the risks and security holes, you can prepare a
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Analyzing the Network 
This module covers network performance concepts, estimating traffic volumes and patterns, taking baseline measurements of
LAN traffic, and developing a traffic specification document.
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Designing a Small Network 
The lessons in this module apply the network design process as we gather requirements, analyze, and design a small network for an imaginary company. The company in this example provides training for software, hardware, and
World Wide Web (
Web) development.
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Implementing a Small Network 
The lessons in this
WestNet e-Learning module follow the phases of the network design process, as we gather requirements, analyze, and design a small network for an imaginary company.
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Web Development Fundamentals 
To outline web-page develpment using
HTML and to introduce scripting and database management and connection techniques
Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the
CompTIA certification exam
IK0-002: i-Net
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SAP R 3 4 6 AR Accountant 
...thermore, he will be able to display and process customer documents, and will be shown the tools provided by the R/3 System to help the
Accounts Receivable accountant carry out periodic processing. The audience for this course includes employees who need to learn how to use the R/3 System, employees of the
Financial Department, with emphasis on AR Accountants, and members of project teams
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SAP R 3 4 6 AP Accountant 
...rthermore, it will show how to display and process vendor documents. You will also be shown the tools provided by the R/3 System to help the
Accounts Payable accountant carry out periodic processing. The audience for this course would include those who need to learn how to use the R/3 System,
Financial Department employees with emphasis on AP Accountants, and members of project teams
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SAP R 3 4 6 FI Payments 
Payment
Processing is a component of
SAP's R/3 Financial
Accounting module (FI). FI is a powerful module integrating many activities, including
General Ledger, accounts payable, accounts receivable and assets accounting. You will learn to process simple and complex payment transactions. In addition, you will maintain data and systems settings for accurate and effective payment processing in
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WordPerfect Office 11 - WordPerfect 11 
WordPerfect 11 is a general-purpose word processing program that is used to create documents of all kinds. The
WordPerfect 11 course teaches the learner how to create and edit a document, focusing on how to select and move text, format and align text, and create bulleted and numbered lists. This course also teaches how to enhance documents with clipart images and how to proof and print documents.
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WordPerfect Office 12 - WordPerfect 
This course will introduce learners to the features and functions included in
WordPerfect? Office 12. Learners will be able to demonstrate competence in using WordPerfect to perform simple tasks such as opening existing documents, creating new documents, saving documents, and formatting and manipulating te