Online Does Not eLearning

Introduction to Hypothesis Testing and Testing for Means in Six Sigma Introduction to Hypothesis Testing and Testing for Means in Six Sigma ASQ Six Sigma Green Belt (SSGB) The Analyze phase in Six Sigma closely examines the many process inputs identified in the Measure phase to determine if they are related to outputs, and if a relationship does exist, if it is statistically significant. An important tool for this analysis is hypothesis testing. Hypothesis  more...

Creating a Business Execution Culture ...rom losing it? How can you ensure that business execution does not become just another "flavor of the month" fads that lasts a few months then disappears? Another lesson explores effective communication styles that will help your execution culture flourish. You'll learn how to ask the right questions while avoiding the wrong questions. Inflated numbers, unrealistic projections and outrageous  more...

Building Your Influence as a Leader ...challenges and objections? Reaching agreement as a leader does not mean you should manipulate or force people to accept your ideas and accomplish your objectives; there are ethical ways for leaders to successfully build influence. Leaders attempting to influence and persuade others are faced with the challenges of navigating through organizational politics. An effective leader recognizes that  more...

Business Grammar Sentence Construction Business Grammar: Sentence Construction People write sentences everyday in business. However, sometimes those sentences are not as well constructed as they could be. A misplaced modifier might get a chuckle out of the reader, but it doesn't help your reputation or that of your company. Nor does a run-on sentence, which can blur the meaning of your message and cause the reader to be confused  more...

Fair Labor Standards Act FLSA ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Interviewing Hiring Practices ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Documenting Discipline ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Code of Conduct Awareness ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Workplace Ethics ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Workplace Diversity Awareness ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Risk Management Planning ...project that reaches a successful conclusion and one that does not. In this course, learners will be introduced to the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Specifically, learners will be introduced the first process in  more...

Antitrust - Overview ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Workplace Violence Workplace Violence This course on workplace violence seeks to help employees understand the motivations that trigger violence in the workplace and to prevent workplace violence from occurring. Violence can happen in any type of workplace. According to the Bureau of Labor Statistics, in the US, 10 of the 5,702 work-related deaths in 2005 were attributable to homicide, and 4 to other types of  more...

Anti-Money Laundering ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Understanding the Risks of Using Internet Media Electronic Communications ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Foreign Corrupt Practices Act ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Intellectual Property Overview ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Trade Secrets ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Understanding the Americans with Disabilities Act ADA Understanding the Americans with Disabilities Act (ADA) This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act of 1990 (ADA). The ADA makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to ensure  more...

Conflicts of Interest in the Workplace ...iate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee. An employee has a conflict of interest with his or her employer if the employee has any type of personal interest financial or otherwise that may impair the employee's judgment, causing the employee to consider his or her own self-interests over those of the employer, when  more...

Rightful Employment Termination ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Equal Employment Opportunity Discriminatory Practices in Hiring ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Procurement Integrity ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

FMLA Leave and More FMLA Leave and More A sick child at home. An accident or injury. A death in the family. Notification to serve on the jury for an upcoming trial. Each of these events is part of life and can temporarily prevent an employee from being able to perform his or her job. Supervisors and managers often find themselves in the position of approving or denying requests for employee leave as they handle  more...

Promoting a Substance-free Workplace ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Code of Conduct Company Template ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not intended to substitute for obtaining  more...

Integrity in the Workplace ...tate or federal laws and regulations, and if the employer does not promote an ethical culture, individual employees with integrity may choose to blow the whistle on their employer's wrongdoing. Whistleblowing isn't just for accountants or lawyers who uncover widespread evidence of fraud. It's also for average, everyday employees who discover illegal or unethical behavior in the workplace, and  more...

Preventing Fraud Abuse ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Sarbanes-Oxley What You Need to Know ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

I-9 Compliance Verifying Employment Eligibility of US Non-US Citizens ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Illegal Insider Trading Simulation ...ore taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Sheehan Phinney Bass Green Professional Association, or any individual, employee, agent, or representative of those entities liable for any damages resulting  more...

Workplace Diversity Awareness Simulation ...ore taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Baker Donelson Bearman, Caldwell & Berkowitz, PC, or any individual, employee, agent or representative of those entities liable for any damages resulting  more...

Environmental Management Systems EMS Environmental Management Systems (EMS) Historically, companies have managed their own environmental challenges in response to external pressure from government agencies, environmental interest groups, and citizens focusing mainly on regulatory compliance. Today, companies recognize the importance of sound environmental management practices that result in economic gain. The International  more...

Using Respiratory Protection ...irborne contaminants in the work environment. This course does not include the types of respirators and other protective considerations required when working with ionizing radiation. Learner objectives are to recognize why respiratory protection is necessary; distinguish between employee and employer responsibilities for respiratory protection; identify the nature, extent, and effects of  more...

Identifying Project Risk ...project that reaches a successful conclusion and one that does not. In this course, learners will continue to learn about processes within the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Specifically, learners will be  more...

Managing Workplace Harassment Complaints Simulation ...ore taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Baker Donelson Bearman, Caldwell & Berkowitz, PC, or any individual, employee, agent, or representative of those entities liable for any damages resulting  more...

Dealing With Sexual Harassment Simulation ...ore taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Sheehan Phinney Bass Green Professional Association, or any individual, employee, agent or representative of those entities liable for any damages resulting  more...

Supervisor Manager Sexual Harassment Awareness Multi-State Edition ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Employee Sexual Harassment Awareness ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

HIPAA Privacy Essentials ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Cisco TSHOOT 1 0 Troubleshooting FHRPs and Performance Issues Cisco TSHOOT 1.0: Troubleshooting FHRPs and Performance Issues Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 An essential element in building highly available networks is the implementation of a First-Hop Redundancy Protocol (FHRP). FHRPs, such as the Hot Standby Router Protocol (HSRP), Virtual Router Redundancy Protocol (VRRP), and Gateway Load Balancing  more...

Maintaining an Engaging Organization Maintaining an Engaging Organization An engaging organization depends on an engaged workforce but different employees are motivated in different ways. However, with the proper tools, understanding, and strategies, managers can foster a motivational environment that helps employees become more engaged with the organization, so that they perform more effectively and positively. This course  more...

Government Contracting Essentials ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

BIS Export Controls and Antiboycott Provisions ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Oracle Database 11g R2 Application Performance Enhancements ...hout affecting the availability of the table to users and does not affect any of its dependencies. This allows for easier application changes and improved query and DML performance. Application performance in Oracle Database 11g Release 2 is also improved by the use of adaptive cursor sharing, which allows for intelligent cursor sharing and the use of invisible indexes. It provides two  more...

Insider Trading ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

EU Privacy Data Security ...w at the time of its writing. Please note however that it does not constitute legal or commercial advice, nor is it intended to create a solicitor-client relationship. Neither is it intended to provide a comprehensive or detailed statement of the law. No liability whatsoever is accepted by Mason Hayes Curran or SkillSoft for any action taken in reliance on the information in this document. You  more...

Union Awareness ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

DOT Hazardous Materials Transportation ...ubpart H, including testing of participants. This course does not cover driver training as required for each hazmat employee who will operate a motor vehicle. Who Should Take This Course: Hazardous materials (hazmat) training now applies to any individual who; * Loads, unloads, or handles hazardous materials; * Marks, labels, or otherwise prepares containers, drums, or packagings for  more...

Shipping Infectious Substances (IATA and DOT) ...Subpart H, including testing of participants. This course does not cover driver training as required for each hazmat employee who will operate a motor vehicle. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best  more...

Comprehensive Medical Transcription Training ...books and other course materials at no additional cost It does not require memorization by obsolete rote processes (slow and cumbersome; the words of medicine are taught in context using multisensory tasking) transcription training includes actual physician dictation, complete with background noise, accents, interruptions, the real world of dictation. We have trained hundreds of MTs, including  more...

Medical Office Specialist Training I (No Terminology) Prepare for an exciting clerical or administrative career in a private medical or dental practice, hospital, or clinic. This is a complete and comprehensive online Medical office Specialist Training Course that takes 2 months to complete. All necessary materials needed to take this course are included. Please Print Out And Carefully Read This Information! Demand for medical office assistants  more...

Medical Office Specialist Training II (With Terminology) Prepare for an exciting clerical or administrative career in a private medical or dental practice, hospital, or clinic. This is a complete and comprehensive online medical office specialist course that takes 4 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary. Please Print Out And Carefully Read This Information! Demand  more...

Ready, Set, XML for Non Programmers ...document, to use in your portfolio. Note that this course does not espouse any particular software tool, and does not go into creating a Document Type Definition, Schema, or Namespaces. You do not need to know HTML, although some familiarity with it could be helpful. You do not need any special software, other than a word processor, and a browser, with an Internet connection. Required  more...

Learn How to Repair Computers: Get Certified in 7 weeks ...w what makes a computer work and how to repair it when it does not work. You will also be ready to take the A+ certification. You will just need to call the toll free number supplied in the last lesson. Computer repair technicians are in big demand, but A+ certified technicians are in bigger demand. The required book is: After your course arrives you submit to your instructor two quizzes a  more...

Take Control of IIS This course describes how to install and configure Microsoft 2000 Web and FTP services. Do you need to set up a Web server for your home, small office, or corporation? This course shows, using a real-time, full-screen display, everything you need to do set up Web and FTP servers with the Microsoft 2000 or NT operating systems. All the procedures you need are shown just as you would perform them  more...

How To Master Time Management This course is designed to show students how to use the tools of Microsoft Outlook 2002 to manage time. It combines the best of the old and new theories of research of time management. Students will be encouraged to understand their time management challenges and adapt the suggestions to fit their management style/needs. The course is designed to show students how to use the tools of Microsoft  more...

A+ 2003 Test Preparation ...ertification examination for PC Technicians. This course does not include training of any kind - just practice tests. During the 90 day access period, the user may take the 70-question A+ 2003 practice test as many times as they like. Each time the test is launched, it pulls 70 questions from a bank of over 1,500 possible questions. This course does not have a pass-fail mark or a grade - it  more...

Brilliant Business Writing and Communication This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach. What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages  more...

An Introduction to Linux A Workshop Approach This Web-based course provide users with a hands-on introduction to the Linux operating system. This Web-based course provide users with a hands-on introduction to the Linux operating system, with emphasis on practicing essential skills for setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions. The course is designed for new users as a  more...

Certificate in Technical Writing Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication. Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.  more...

Certificate in Technical Writing for Current Technical Writers A Certificate Program for current tech writers, editors, and designers. Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing  more...

Complete Course in Professional Medical Transcription using MIME method of instruction (Special Pricing Edition) Same great complete Professional Edition course but designed for the student who does not want to incur course material fees. Registration Fee waived.  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home A Trump U Course-If you ever plan to buy a house this course can save you money, time and aggravation. This course will give you expert instruction, including video tutorials that can save you thousands and position you for success and security in your personal real estate investments. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how  more...

Turn Your Life Experience Into College Credit Did you know that your knowledge and life experience may be sufficient to earn you legitimate college credit from an Accredited U.S. College or University? Learn from a Life Experience and Adult Education Expert. This course will teach you how to earn College Credit for what know through a series of 6 dynamic lessons. 90 day access to course content. Work at your own pace. Earn College Credit For  more...

Shipping with Dry Ice ...mended for individuals who ship dry ice in packaging that does not contain other dangerous goods. The course meets the requirements for training as specified in Section 1.5 of the IATA Dangerous Goods Regulations and 49 CFR 172 Subpart H, including testing of participants. While it`s not required, you might find it helpful to follow along with a current copy of the IATA Dangerous Goods  more...

IATA Dangerous Goods ...Subpart H, including testing of participants. This course does not cover the more detailed requirements for the shipment of radioactive materials under the IATA regulations. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail.  more...

14 Purchasing Best Practices ... their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. 14 Purchasing Best Practices Wouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your  more...

Accounting In An Hour Whether you ™re new to the subject or just looking for a good refresher, this course demystifies accounting and financial concepts by providing the basics in just 60 minutes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and  more...

Bartending the Easy Way-Online ...to perform all aspects of the job. Memorizing 300 recipes does not make you a professional bartender.I'm still leery about the online format of a bartending class, so can you tell me what type of homework is involved? You will be provided 14 lessons to read and study, then a quiz will follow each lesson. Recipes must be memorized (around 70 total) forwards and backwards. You will regularly use  more...

Bartending to the Max-Online ...to perform all aspects of the job. Memorizing 300 recipes does not make you a professional bartender. Additionally, having an understanding of the bar manager's job will help you get better bartending positions.I'm still leery about the online format of a bartending class, so can you tell me what type of homework is involved? You will be provided 20 lessons to read and study, then a quiz will  more...

Basics Of Smart International Procurement ... their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Basics Of Smart International Procurement Are you responsible for increasing your organization?s international procurement and don?t know where to begin? International procurement is a challenge.  more...

Conducting Business in Latin America Business interaction between the United States and Latin America continues to increase, as does the demand for individuals who understand this unique region. Latin America is rich with resources and consumer demand for U.S. goods. This course provides students with the knowledge needed to conduct business in the region and market themselves to international businesses. Conducting Business in  more...

Expert Purchasing Management ... their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Expert Purchasing Management Are you a purchasing manager who worries about balancing the many demands of your leadership role? You're not alone. Today's companies are expecting more than ever from  more...

ISO 13485 Medical Devices General Employee Training ...at are not applicable. Therefore, conformance to ISO 9001 does not imply conformance to 13485 and vice versa. They must be independently certified. ISO 13485 is primarily concerned with "quality management". This means what the organization does to: Fulfill the customer's quality requirements Meet applicable regulatory requirements Enhance customer satisfaction Achieve continual improvement of  more...

Mastering Purchasing Fundamentals ... their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Mastering Purchasing Fundamentals If you are new to purchasing, are you ready for the many challenges you'll face in the months ahead? The highly personal and interactive online class "Mastering  more...

Microsoft Excel For Purchasing Professionals ... their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Microsoft Excel For Purchasing Professionals Are you failing to take advantage of Microsoft Excel's powerful techniques for purchasing? Look, even if you are an experienced Excel user, you may not be  more...

Microsoft Project For Purchasing Professionals ... their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Microsoft Project For Purchasing Professionals Have you struggled with completing your purchasing projects on time? You probably would not have if you used Microsoft Project. By taking the highly  more...

Powerful Negotiation For Successful Buying ... their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Powerful Negotiation For Successful Buying Have your suppliers figured out how to neutralize your negotiation strategies? Most savvy sellers go through negotiation training at least yearly. Unless  more...

Professional Bar Management Mastery Level Certification The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves  more...

Savings Strategy Development ... their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Savings Strategy Development Your CEO wants to know: "Are you executing a cost savings strategy or are you just 'winging it'?" Could you respond by producing a top-notch written strategy? If not, the  more...

Supply Management Contract Writing ... their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Supply Management Contract Writing You?ve noticed the changes in purchasing over the past few years, haven?t you? The changes that have purchasers doing less order processing and more contracting and  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...ter, a score report will be available immediately. If one does not pass the exam, a report will be given indicating the objective areas where improvement is needed. To Learn more visit the AHDI website. Please note, it is not necessary to be ?Certified? in order to be employed as a Medical Transcriptionist. Medical transcriptionists are vital members of the professional healthcare team. Medical  more...

Problem Performance Improvement ...gh a manager needs to be aware that the individual worker does not cause the performance problem but that it is caused by the system. This then means that the manager must know how to change the design of a task or alter the way a team operates to improve performance. An effective manager will recognize that different organizations require different measures to improve performance, and this  more...

Taking Systems Thinking into Your Personal Life Have you tried to change a habit over and over only to face defeat again? Do you look at your relationships and see the same problems coming up and feel incapable of changing them? Does it feel like you're butting your head up against the same wall with no relief in sight? Using systems thinking in your personal life can be a new and effective way to tackle and change issues at their core. It is  more...

Automated Installation of Windows Vista Installing Microsoft Windows Vista has been greatly simplified with a set up process that relies on image-based installation architecture. Not only does Windows Vista provide a new image and deployment platform, but it provides a collection of tools used for ease of deployment automation. This course introduces robust deployment tools such as Windows Automated Installation Kit (AIK) and its  more...

Managing the Execution and Control of IT Projects Did you know that the average IT project has cost overruns of nearly 200 percent, and that almost 30 percent of all IT projects fail? Why do you think IT projects are so vulnerable to cost overruns and failure? How can you ensure that your project does not end up as one of these statistics? You can avoid being a statistic by managing project scope, cost, and scheduling. As you go through this  more...

Union Awareness After experiencing a steady decline since the early 1980s, union membership levels saw a small increase in 2007 and 2008. This change, as well as the recently proposed Employee Free Choice Act, has sparked a renewed focus on labor unions and their role in the modern workplace. As a supervisor or manager, it is important to have a basic understanding of workers' rights under the various U.S. labor  more...

Export Controls ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

HIPAA Privacy Rules ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

HIPAA Securing Protected Health Information ... health information. The law that establishes these rules does not place any specific requirements on employers. However, many employers sponsor healthcare insurance plans for employees and share protected health information about employees with organizations covered by the new rules. Employers must protect themselves against liability under the new rules by ensuring the confidentiality,  more...

Harassment in the Workplace ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Managing Sexual Harassment Problems Simulation ...ore taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Sheehan Phinney Bass Green Professional Association, or any individual, employee, agent or representative of those entities liable for any damages resulting  more...

Supervisor Manager Sexual Harassment Awareness ...of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an  more...

Leadership Communication Skills ...not the same as management. Unlike management, leadership does not require formal recognition of authority. However, it does place other requirements on the person assuming the leadership role. Before people will follow, they need to be reassured that their leader is deserving of both their trust and their confidence. Good relationships are paramount, and communication is the prime tool for  more...

Emotional Intelligence and Teamwork Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many  more...

Diagnosing and Planning Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the  more...

Overcoming Internal Customer Service Problems ...n't always smooth sailing. When internal customer service does not go according to plan, problems occur, or communication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In this course, you'll learn the art of sustaining  more...

Sales Skills Gaining Customer Commitment ...ion, you will learn what to do if your product or service does not satisfy a client's key issues, how to manage a client's anxiety during the sales process, and how to prepare for negotiations. Learn To Obtain a client's written consent to complete the sales process. Complete three actions to help you when building relationships with  more...

Crystal Reports v10 Introduction to Report Design Part 2 ...onsible for creating and distributing reports. The course does not assume prior experience with Crystal Reports. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Organizing Reports Identify the options for creating a group in a report. Modify a  more...

Crystal Reports v10 Introduction to Report Design Part 3 ...onsible for creating and distributing reports. The course does not assume prior experience with Crystal Reports. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Reports: Working with Data Identify the key aspects of formulas used in Crystal  more...

Oracle SQL Specifics Creating and Managing Database Objects ...ment with the WITH READ ONLY option to create a view that does not allow DML operations. Query the USER_VIEWS data dictionary view to confirm a view. Use the DROP VIEW statement to remove a view from the database. Identify a typical usage for a sequence. Use the CREATE SEQUENCE statement to define a sequence. Query the USER_SEQUENCES data dictionary view to confirm the settings of a  more...

IIS 4 0 Creating Configuring a Web Server - Part 2 Course Overview This is the second course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Identify the  more...

Crystal Reports v10 Introduction to Report Design Part 1 ...onsible for creating and distributing reports. The course does not assume prior experience with Crystal Reports. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Introduction to Crystal Reports Identify the features of Crystal Reports v10. Open  more...

Oracle9i Database Admin Recover Databases Course Overview This course introduces students to Oracle9i database recovery concepts. The recovery concepts course includes recovery with and without archiving, recovery of offline and online databases, recovery with missing data files, and incomplete recovery with and without archiving. Additional concepts covered by this course include time-based recovery, cancel-based recovery, recovery  more...

WebSphere MQ Essentials System Administration II ...re MQ on any of the supported distributed platforms. This does not include OS/390 and z/OS. Participants may provide support to others performing this task. IBM WebSphere MQ Essentials Introduction and IBM WebSphere MQ Essentials System Administration I or equivalent knowledge are a pre-requisite of this course. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs  more...

WebSphere MQ Essentials System Administration I ...re MQ on any of the supported distributed platforms. This does not include OS/390 and z/OS. Participants may provide support to others performing this task. IBM WebSphere MQ Essentials Introduction or equivalent knowledge are a pre-requisite of this course. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6  more...

WebSphere MQ Essentials System Administration I ...re MQ on any of the supported distributed platforms. This does not include OS/390 and z/OS. Participants may provide support to others performing this task. IBM WebSphere MQ Essentials Introduction or equivalent knowledge are a pre-requisite of this course. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6  more...

WebSphere MQ Essentials System Administration II ...re MQ on any of the supported distributed platforms. This does not include OS/390 and z/OS. Participants may provide support to others performing this task. IBM WebSphere MQ Essentials Introduction and IBM WebSphere MQ Essentials System Administration I or equivalent knowledge are a pre-requisite of this course. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs  more...

Internet Explorer 6 User Fundamentals ...ssage. Audience The intended audience for this course does not require a high level of computer skill, but learners will probably have had some prior experience with Microsoft Office software and the Windows operating system. Learners will need a basic knowledge of either Microsoft Windows 98 or later operating system(s). Deployment Options Internet / Intranet, Download, LAN,  more...

Advanced Interpersonal Communication Building Relationships ..., the Sales Manager for Industrial Casing Products. Roger does not report directly to you, but you will work closely with him to address quality and sales issues with the products. You have approval from upper management to look into reducing the number of different styles of cases your group manufactures to increase efficiency. You need to discuss this option with Roger as well as communicate  more...

Sexual Harassment What Employees Should Know ...fy actions you should take to stop sexual harassment that does not pose an immediate threat to your safety. Audience The target audience for this program is all employees in an organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...

HIPAA Privacy Health Care Employees In a HIPAA Privacy and Health Care Employees a ? you will learn the fundamentals of HIPAA Privacy training. The course explains HIPAA, as well as the concepts of administrative simplification, covered entities, and how HIPAA training impacts the health care workforce and those in their care. Learn To Take steps to avoid wrongful disclosure of patient  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 1 ...ith their contents. Add a shortcut key to a command that does not have a default shortcut key. Edit the shortcut key for a specific command. Display a specific toolbar. Add a specific toolbar button to a toolbar. Group specific buttons on a toolbar. Add an additional tool to the IDE. Add a macro to the IDE. Unit 2: SQL Server 6.5 and MSMQ Duration: 1 - 2 Hour(s) Register SQL  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...le view. Recover a database from loss of data file that does not have a backup. Recover a failed database that had a file in hot backup mode. Identify the use of the v$backup view Recover from the loss of an online redo log file. Perform a complete recovery on an initially open database by using RMAN. Identify the use of the Set Newname command. Identify the implications of  more...

Linux Technology Overview Part 2 Features for Users ...ides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system and finding additional Linux resources. It focuses on  more...

Mentoring Using a Mentor to Your Advantage Mentoring: Using a Mentor to Your Advantage offers the student guidance for becoming an effective mentee, building a strong mentoring relationship, and maximizing the benefits of mentoring. The program covers the mentee's job, possible learning styles, how to set effective goals, and how to become an effective learner. It also covers steps for choosing a mentor and the guidelines for developing  more...

Organizational Behavior Organizational Dynamics for Individuals ...s. David is a talented and experienced engineer, so Nancy does not want to fire him. You and Nancy will first meet with David to explain why he needs to follow documented procedures. You need to avoid common barriers to effective communication and recognize the types of power that you and David are using. After meeting with David, you will have a short meeting with Nancy to discuss David and  more...

Project Planning ...uence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for predictability with the inevitability of change will be the most prepared. According to the PMBOK??  more...

Crisp Composition When you send off business documents that you have written, what do you think the recipients--your readers--hope for? Do they want to plow through long-winded documents that never get to the point? Do they want to waste time puzzling out what your convoluted sentences mean? Do they want to send back numerous requests for clarification? Do they want to pull out an unabridged dictionary just to  more...

Making Telephone Calls Count Whether you handle one call a day, or dozens, you have the power to make every call count. Is the service you deliver to your customers over the telephone merely satisfactory, or is it superior? When challenges present themselves, how well do you handle yourself? What do your actions say about your company? You may think telephone interactions are all simple and straightforward. The customer  more...

Business Writing ... We suddenly become intimidated and feel that our writing does not sound very intelligent. We worry about mistakes, such as grammar or incorrect spelling. We often try to make our writing sound so much bigger than the way we actually speak. Learning Objectives: - The basic guidelines for easier, and more effective writing. - A formal presentation that might demand a different  more...

Cashier Service Basics This course focuses on service behaviors at the point of sale. Basic cashier services skills require balancing interpersonal service skills with adherence to store policies and procedures to ensure a lasting impression on the customer. Note: This course does not cover how to use specific POS systems typically offered by the POS manufacturer. Includes examples from the following retail sectors:  more...