Don Telephone Seminars

Commonly Encountered Sales and Use Tax Audit Issues and Strategies to Defuse Them ... and services are increasingly complex with outcomes that don't always fit neatly into vaguely worded and outdated statutes. Heightened audit activity, the states' shifting tax policies and a new wave of proposed sales tax legislation all serve to highlight the importance of staying current on tax law while minding your business operations. Failing to do so may lead to unexpected sales tax  more...

How to Avoid Death by PowerPoint ...led presentations that are boring, uninspiring and worse, don't get the message across. Attend this live audio conference and learn how to use several techniques that will engage and excite your audience without using bullet point after bullet point. You will learn how visual metaphors, targeted animation techniques and careful placement of graphics will turn your drab presentations into  more...

Best Practices for Motivating Students ...ion. Strategies will be offered for students who say they don't need school because they'll go on welfare, marry a wealthy man, win the lottery, play pro sports, or have their family take care of them. This live audio conference includes an extensive workbook of reproducible student worksheets and posters that help build students' motivation and interest in school. A special focus will be  more...

Protecting Attorney Work Product in Communications With Experts Under the Amended Federal Rules BenefitsIn December 2010, sweeping changes were made to Federal Rule of Civil Procedure 26, including the rules regarding expert discovery, in an effort to avoid unnecessary discovery disputes and litigation practices that waste significant costs. Learn how the new rules are being applied in practice, and the significant impact they have on discovery into communications between lawyers and experts  more...

Charitable Remainder Trust Fundamentals ...ty percent of Americans give to charity regularly. If you don't discuss charitable planning with your clients, you are forfeiting potential business to your competitors. Charitable remainder trusts help your clients combine their estate, tax and financial planning with their charitable dreams. This live audio conference will explain how you can implement charitable remainder trusts for your  more...

Writing Real Estate Descriptions That Sell BenefitsThe real estate industry has changed significantly in the last 20 years, especially with the use of internet marketing. Effectively communicating what you are selling is crucial to your success, yet the typical real estate agent is still running their business as they did 20 years ago, with brief, and not descriptive ad copy. Many real estate professionals are simply at a loss for words  more...

Online Collection Techniques: Do's and Don'ts ...hile following debt collection laws that are outdated and don't cover new technology or ways of communication? Attend this audio conference and learn what types of online collection tools are available, how to use them and how not to use them. Learn how the Internet can improve your collections; common mistakes made using online techniques and resources to help you maximize your online  more...

Planning Your Holiday Party: Keys to a Celebration Without Litigation ...s of the passing year and reward employees for a job well done. Unfortunately, these same parties can provide an outlet for inappropriate behavior and potentially expose the company to liability well past the New Year. This live audio conference will help you understand the possible sources of trouble and see options for assisting the company to navigate the potential minefield of a holiday  more...

Email Collections: Do's and Don'ts BenefitsTechnology has changed how we communicate and do business. Businesses and collectors have the added challenge of trying to contact customers or debtors who may only use cell phones, have given up their landline phones, and use email, instant messages, social media websites and text messages as their primary form of communications. In this live audio conference, you will learn how you can  more...

When Words Get In The Way: FDCPA Claims Based On Collection Letters BenefitsThe defects in collection letters form the primary basis of claims against debt collectors. This live audio conference will provide an overview of the typical claims that are brought against debt collectors pursuant to the Fair Debt Collection Practices Act and the best defenses against such claims, a discussion of recent cases involving claims emerging from the language and format used in  more...

Alternative and Controversial Land Use Regulations ...ly not a subject for zoning. Sometimes, local governments don't live up to the expectations and the needs of their sovereigns - the federal and state governments. When that happens, the sovereigns step in and literally take over zoning with new requirements, as with flood plain regulation. Finally, some problems, like medical marijuana, have such a mix of land use, federal and state interest,  more...

Everything You Wanted to Know About Drug and Alcohol Testing but Were Afraid to Ask BenefitsMost companies that care about safety in the workplace have implemented a drug and alcohol testing program. An added benefit to companies is a reduction in their workers' compensation insurance premiums. What makes an effective program? What kind of safeguards should there be to ensure accuracy? What does a drug test really measure? What is the best sample: urine, hair or oral fluid? Are  more...

All You Need to Know About the Fair Debt Collection Practices Act but Didn't Know to Ask BenefitsAs the economy falters and the credit crisis continues help keep your business out of a lawsuit by better understanding and learning more about the Fair Debt Collection Practices Act, who is affected, what debts are covered, who enforces it and how you can collect more money while following the law. Failing to properly train collectors is a top reason companies get sued. Don't let this  more...

Solar Photovoltaics: How Do You Get This Stuff On Your Roof Anyway? ... how to ready a structure for PV and some of the do's and don'ts. Rebates, tax credits and other incentives will also be covered. Lessons learned and fire code changes will be discussed. This will be a high level discussion. Some knowledge about photovoltaics is necessary. Learning Objectives: - You will be able to recognize fire code changes and issues. - You will be able to identify on grid  more...

Sales and Use Tax Determination Headaches ...ces the complexity of a 50-state environment. Five states don't even have sales and use taxes. You will master the principles of nexus and reduce your exposure to audit from other states. Since audits in this area are inevitable, audit techniques for negotiating with auditors and how to reduce the amount they assert your organization owes will be addressed. This audio conference is designed  more...

Do's and Don'ts for Internal Investigations of Employment Issues BenefitsAny prudent employer will want to investigate and, if necessary, remedy reported discrimination or harassment. In some states, a prompt investigation is legally required. This audio conference will provide you with valuable and practical advice on planning and conducting internal investigations, and assessing how to respond once the investigation is completed. This audio conference is  more...

Medical Records: Responding to Subpoenas and Investigations ...Don't be caught off guard. You could be breaching the confidentiality of patients without even realizing it! From HIPAA requirements to state privacy laws, legal issues abound in the medical records arena. If you're not up to date on medical records law, your company could face serious legal and financial liability risks. Attend this audio conference and gain critical information on  more...

How Letters of Credit Work and Why Sometimes They Don't BenefitsThis audio conference will walk you through the steps in the life of a letter of credit, identifying pitfalls along the way. The program will review and illustrate fundamental principles using real-life examples. Our presenter will explain how these principles apply to both commercial and standby letters of credit, and how these two types differ. You will learn why letters of credit might  more...

LEED Credits That Don't Break the Bank! BenefitsLEED project teams often fail to harvest the incentives and rebates that are commonly available to high-performing buildings. Furthermore, teams rarely plan ahead and build the incentive opportunities into their design and construction strategies to ensure that all available dollars are captured. This results in projects going over budget, designers having to choose sub-par systems as a  more...

Positive Strategies For Dealing With Problem Performers ...oyees? Are you wondering why your disciplinary strategies don't seem to work? If you have these questions, attend this audio conference and learn about more positive strategies and approaches in dealing with problem performers. We will examine the power of commitment through the use of coaching and other tools to build superior performers, examine companies that use positive strategies as a  more...

Essentials of Florida Garnishment Laws BenefitsWhen the process server hands you garnishment papers about someone working for you, what do you do? Hire an attorney? Respond on your own? Throw it away? The garnishment writ is a directive from the court to withhold salary or wages from someone working for you (and not just an employee). This audio conference will explain the nuts and bolts of Florida's garnishment laws, from how a  more...

Telephone Collections: Do's and Don'ts - Surviving the Jungle BenefitsThe credit and collection industry has grown dramatically over the past 20 years. Creditors are faced with increasing challenges in making loans and extending credit. The collection staff members in these creditor settings face mounting customer difficulties and tighter compliance environments. This teleconference will help you understand the importance of developing an effective recovery  more...

Assessing and Avoiding Lender Liability Claims: Don't Let Borrowers or Guarantors Turn the Tables BenefitsContinued economic uncertainty and unrest in the credit markets has resulted in a dramatic increase in loan defaults and corporate bankruptcy filings. These events have precipitated a resurgence of lender liability claims as borrowers, guarantors and bankruptcy trustees have become more aggressive in asserting such claims in an effort to increase their leverage in workout negotiations and  more...

Metadata Scrubbing and Mining: Legal, Ethical and Practical Implications ...oftware, proper use of tracked changes, and some do's and don'ts of electronic redaction. This teleconference will be displayed for attendees via GoToWebinar's interactive component, as to which Lorman will provide access and installation instructions in advance. GOTOWEBINAR is a registered trademark of Citrix Online, LLC and this event is not sponsored by or affiliated with Citrix Online.  more...

Boot Camp for QuickBooks by Lorman Education Services ... way and discover much of what QuickBooks can do for you. Don't waste time by figuring it out yourself, make sure you're doing things right. Among other topics, understand the difference between QuickBooks editions, learn topics not covered in user manuals, how to work with bank reconciliations, inventory, sales tax and customizing QuickBooks . QuickBooks is a registered trademark of Intuit,  more...

Utilizing RFID Technology in Inventory Management ...hey have not come close to solving the problem. Companies don't know precisely what or where inventory is, which leads to inefficiencies from the manufacturing floor to the retail store. This teleconference will explain how radio frequency identification technologies are being used today to manage parts inventories in manufacturing, to reduce the need to warehouse goods by loading them  more...

Language to Avoid During Sales Conversations - Are Your Words Costing You a Sale? BenefitsHow many more sales could you or your salespeople make if they stopped making stupid mistakes and started giving totally awesome sales presentations? Suppose there was a way to get your prospects to remember and repeat what you say to others in their organization. Remember, every sales presentation is a captured or a missed opportunity. When you lose business you should have captured, you  more...

Advanced Microsoft Excel Formulas and Functions ...ho has the time to explore all of them (and of course you don't need to know them all)? This teleconference gives you exposure to those 'hidden' functions and gives you new and powerful tools, such as array formulas, that will make your usage of Excel even more powerful and efficient. Also included are some of those valuable tips that you may have picked up in the previous teleconference,  more...

Overcoming Employee Absenteeism and Tardiness ... teleconference will help companies sort out the do's and don'ts for developing and managing an effective policy. The teleconference will also focus on how to manage the land mines, sort through the valid and invalid excuses employees come up with and provide ways to improve absentee and tardiness rates through incentive programs. Human resource managers, benefits and payroll professionals,  more...

Best Practices in Technical Writing and User-Centered Documentation ...don't have time to document everything; the good news is that most users don't have time to read everything. This teleconference puts these two facts together and shows how to focus on documenting only the things that real users need to know. You will learn how to make the most of the limited time you can devote to documentation while making that documentation more valuable to the reader.  more...

Construction Release Due Diligence ... release you see that will hurt you. It's the release you don't see. The release embedded in the fine print of the standard form contracts you sign. The release that's not called a release. It's called a lien waiver, or a pay application, or acceptance of final payment, or a change order, or waiver of subrogation. The document you sign without recognizing how it may impact your right to make a  more...

Electronic Record Retention: Mistakes HR Professionals Can Avoid ...t to implement paperless records management systems fail. Don't be one of them. This teleconference will help HR managers and anyone attempting to implement paperless records management to go paperless effectively. You will learn how to set up an appropriate system with all the items you'll need to be efficient. You will learn about the importance of keeping your media fresh and current. You'll  more...

Criminal Liabilities Under HIPAA ... are developed in the course of particular prosecutions. Don't miss this important teleconference on how you can protect your organization from criminal prosecution. Catch up on the latest trends in HIPAA compliance with this timely presentation. Health information managers, business and office managers, privacy officers, medical records directors, IT professionals, hospital and clinic  more...

Microsoft Outlook 2007 Tips and Tricks ...it offers for managing email, calendar and contacts. They don't discover the time-saving shortcuts Outlook provides or utilize the many options included in Outlook. This teleconference offers a quick course in using Microsoft Outlook, showing users how to use Outlook and get the most use from their investment. It teaches Outlook users how to use Outlook's many features to manage email,  more...

Purchasing Law: Breach, Repudiation and Excuse ... is a problem - your supplier hasn't delivered, the goods don't work the way they should or you have reason to think that they won't be delivered. This teleconference will provide you a basic understanding about what you can do when your purchase contract goes bad. You will receive a primer on the steps you need to take to preserve your rights and the remedies that may be available under the  more...

Current Issues in Attributional and Agency Nexus ...ated company can create nexus and understand the do's and don'ts to reduce nexus risks. The panel will also discuss the latest legislative and case law developments, including the controversial web-based nexus statute in New York and other states. Gain practical tips for planning through safe harbors and de minimis activities. This teleconference is a must for any business that has  more...

Legal Construction Issues in Connection With Office Condominiums ...don't know could hurt you - stay updated on issues concerning office condominiums. Join us for this innovative teleconference and get up to speed on the construction of condominiums. Get a handle on complicated issues surrounding the construction of a condominium association. Avoid problems down the road by protecting yourself and your company - find out exactly what the critical issues are  more...

Reverse Mortgages: A Lender's Perspective ...pulation ages and new players are coming into the market. Don't get left behind. Learn what a reverse mortgage is, what's involved in offering such a product, which reverse mortgage products are currently offered in the market, state and federal requirements, and potential pitfalls. Join Reed Smith attorney Arthur Axelson for an informative discussion on the important issues involved in reverse  more...

Building Preservation: Preventive Measures to Combat Deterioration ...don't know where to begin with condition assessment and repairs or renovations? This information-packed teleconference will cover the nuts and bolts of repair and maintenance of historic, landmarked and old building exteriors. We will help you understand why certain buildings are considered historic and how to preserve their valued designation while also meeting today's code and functional  more...

Implementing a Health Risk Assessment for Your Health Plan: What Works, What Doesn't, What's Legal ... a health risk assessment as part of your health plan and don't know much about them. You have a lot of questions such as 'How can a health risk assessment help control health care costs?,' 'What makes for an effective health risk assessment?,' 'How do I get employees to participate?,' 'What should I look for in a vendor?' and 'Aren't there a lot of legal issues with gathering health  more...

Uncovering Workers' Compensation Fraud ...remiums for all businesses. Additionally, businesses that don't have workers' compensation or report inaccurate payrolls are potentially able to under-bid legitimate businesses on jobs. This teleconference will help you understand what workers' compensation fraud is, what a good investigation entails and how to avoid the pitfalls. The teleconference will also explain how workers' compensation  more...

Medical Professionals and Social Media: Privacy and Security Issues ... in your organization, and chances are you do even if you don't know it, don't miss this teleconference on the privacy and security issues that surround the use of social media by medical professionals. As more and more new physicians and other professionals enter the health care workplace, they are bringing with them the tools and technologies that they feel helps them do their job better,  more...

Online Construction Bidding Fundamentals ... look at four current software products, what they do and don't do and ask the question: Are they right for my business? Learning Objectives: - You will be able to discuss basic functions of bid solicitation and evaluation. - You will be able to review key questions to ask. - You will be able to identify key software packages. - You will be able to explain internet bidding and communication.  more...

Don't Bet the Company: Understanding and Avoiding Class Actions in Labor and Employment Law! BenefitsYou have all seen in the news media reports of companies settling employment-related class actions for many millions of dollars. The horror of class actions is that a small claim among a few employees can mushroom into a huge claim worth millions of dollars once some ferocious plaintiff's lawyers get their teeth into it and add hundreds of additional claims through the simple process of  more...

Sales Follow-Up Do's and Don'ts nMost of us have good intentions. We want to follow up on a timely basis with prospects, but we often run into a dead end. This teleconference will show you what's necessary to transform follow-up calls into closed transactions. Our strategies will decrease the complexity of the follow up call, increase efficiency and keep you focused on the end result. n n  more...

Developing an Effective Property Management Plan nThe world of real estate and finance has changed dramatically. Are you interested in making more money? Having more free time? Living life with less stress? If you are a professional HOA property or community manager, or if you are thinking of becoming a HOA property manager, you will want to know what's new in property management. Become acquainted with the newest technology and how you can  more...

Supply Chain Strategies in a Down Economy ...rgets in this down economy. Hardly a day goes by when you don't read about layoffs or other drastic measures that companies are taking to cope during the current economic downturn. What can companies do to help weather the storm? Taking an aggressive look at supplier costs can be a key strategy for shoring up the bottom line. This teleconference will help you answer the following questions:  more...

Effective Exit Interviews ...ey have. But how do you know what to do to improve if you don't know what employees are looking for or why they are leaving? n nImplemented properly, a good exit interview program can provide an employer with a host of valuable information that can be used to improve its employee relations and HR function. Why are employees leaving? Is there a problem with a particular department, supervisor or  more...

The Do's and Don'ts of Telephone Monitoring nMany employers monitor or record employee telephone conversations as a routine part of doing business. This monitoring must comply not only with the federal wiretap statute, but with a variety of differing requirements imposed by state statutes. Since courts in California have changed the rules for telephone monitoring for anyone who makes a call into California and other states with mutual  more...

Workers' Compensation Settlements nSometimes a workers' compensation case is litigated until conclusion, but many times the parties prefer settlement. This comprehensive teleconference will provide a summary of the do's and don'ts of settlements, what to consider, what to avoid, and how to most effectively ensure that you have considered every issue and have minimized your loss prior to signing on the dotted line.  more...

Liability Issues for Design Professionals nIt is critical that design professionals keep up with the major issues affecting their profession. These issues range from the more traditional ones such as standard of care, indemnity, and ownership and use of documents to the more recent issues such as electronic media, building information modeling and limitation of liability. The effect on the design profession of these issues is even more  more...

Mortgage Cocktail: Lessons From the Credit Crisis and What May Be Next nJoin us at this teleconference and you'll gain perspective on the massive forces moving within the credit markets - the genesis of their movements, their direction and their likely consequences. We'll spend some time describing less obvious contributors to the arc of the credit bubble. During the majority of the teleconference, you'll hear about fiscal and monetary solutions to the crisis and the  more...

Toxic Properties: Mold, Meth Labs and Beyond ...Don't guess - know the history of the property and the risks that history presents to potential buyers. Sign up for this teleconference and you'll get the up-to-date information you need to recognize the most pressing toxic property concerns in the country. n nYou'll hear from expert speakers about mold, meth labs, asbestos and - most importantly - mitigation techniques you can use to prevent  more...

Occupational Noise Induced Hearing Loss nThis teleconference will bring you up to speed on issues related to hazardous occupational noise. Understand the intricacies of the effects noise exposure have on hearing. Get a handle on complicated issues surrounding the calculation of hearing impairment. Avoid problems down the road by getting to know state-specific workers' compensation issues. You'll gain the practical insight you need to  more...