Online Done eLearning - Training Resources

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers ... as quickly as I can. When you have read the material and done the challenges I suggest, you send those to me by email. You get my comments back within 24 hours, along with materials for the next module. The course is designed to help you become a sophisticated professional, so I invite you to ask any questions that occur to you, along the way. In addition, each week I will send you material  more...

Creating Popular Web Content (Master Class)-Self Directed ... as quickly as I can. When you have read the material and done the challenges, you send those to me by email. You will usually get my comments back within 24 hours, along with materials for the next module. The course is designed to help you become a professional, so I invite you to ask any questions that occur to you, along the way. Required text: Hot Text: Web Writing that Works, by  more...

Creating Popular Web Content (Master Class) ... as quickly as I can. When you have read the material and done the challenges, you send those to me by email. You will usually get my comments back within 24 hours, along with materials for the next module. The course is designed to help you become a professional, so I invite you to ask any questions that occur to you, along the way. Required text: Hot Text: Web Writing that Works, by  more...

Write a Marketable Script in 10 Weeks ...hings interesting without breaking the budget Has it been done before? Better? These criteria are not insurmountable. The trick is not to take your own writing too seriously, and to be willing to consider constructive criticism. And most importantly, realize that there are thousands of aspiring writers like you out there-don`t get discouraged. I will provide you with some fundamentals, but the  more...

Work Zone and Heavy Equipment you re moving into a land of both shadow and substance, of things and ideas; you ve just crossed over into the Work Zone. Discover what causes most work zone fatalities and injuries. Welcome to Work Zone and Heavy Equipment ??you?re moving into a land of both shadow and substance, of things and ideas; you?ve just crossed over into the Work Zone.? Discover what causes most work zone  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led ... drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search engines, so do not underestimate what good positioning in the search engines can do for you. It has been estimated that up to 80 percent of all web site traffic comes from the major search engines. How do you go about learning the latest techniques and strategies? An expert will show  more...

Master Search Engine Optimization Competencies for Web Developer (MSEOC) ...e promotion and marketing. Search engine submissions when done by certified professionals will result in significant search engine rankings for your personal or your client`s website. Web certification standards, especially as it relates to qualifying a search engine placement service, which guarantees top 10 search engine placement, must be stringent. For this reason, we have developed unique  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...re. It can be finished in 5 to 7 months, but since it is done at your own pace, your personal schedule governs your completion time. Most students take up to 12 months. What is the Work Placement Program and how do I become eligible for it? The Work Placement Program was developed to help MT students find jobs when they finish our Expert Certificate course. An overall average of 95% qualifies  more...

Crystal Reports XI ...n Crystal Reports, from versions eight through 11 and has done a wide variety of consultations in Crystal Reports and other database tools, including Microsoft Access and SQL. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online  more...

Application Programming using Visual Basic 6.0 (Beginner/Intermediate/Advanced) Comprehensive 10 week Visual Basic 6.0 workshop. Learn from a PRO! In designing several applications using Visual Basic 6.0, this course will demonstrate the versatility of VB to help facilitate most projects related to Windows development, as well as, to help in personal programming endeavors. In the course, focus will be geared on learning proper development of friendly GUI screens, programming  more...

American Citizenship Test Prep ...uestions taken from actual INS exams. By the time you are done with this course, you should have a very good idea of what to expect on the U.S. citizenship exam, and you should be better prepared and more confident to make application for your American citizenship. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable  more...

Accelerate your Business Growth--Instructor-Led ...ut over the course of five assignments. When your work is done, you`ll be left with a blueprint for introducing your own new product or service to the marketplace. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work will be provided in the form of automated expert solutions. Your submission to assignment 4.2 will be  more...

Accelerate your Business Growth--Self-Directed ...ut over the course of five assignments. When your work is done, you`ll be left with a blueprint for introducing your own new product or service to the marketplace. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work will be provided in the form of automated expert solutions. Enroll in this online course if you: Want to  more...

5S TRAINING ... instant credibility because he has actually ?been there, done that.? He brings a wealth of real-time experience to his training and consulting projects. He has presented to national audiences at several conferences, trade shows, and symposiums. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the  more...

911 OPERATOR TDD TRAINING ...be stopped and returned to later, enabling training to be done at telecommunicator workstationsQuality instruction Course adheres to recommendations from NENA?s Accessibility Committee, TTY Call Taker Proficiency and Quality Assurance Work Group ? ADA compliantDeveloped by a leader in continuing education Developed by a leading community college, one of the 12 prestigious Vanguard Learning  more...

Leading Effective Teams Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep  more...

Advanced Information Page Creation Critique and Analysis A well done "information page" or "content-rich page," will help put you at the top of the search engines.  more...

Delivering High-impact Sales Presentations ...t you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales (SAS) approach--presentation. First, you'll learn how to plan and develop a high-impact presentation. You'll then explore ways  more...

Delivering High-impact Territorial Account Sales TAS Presentations In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you want it to  more...

Techniques for Improved Time Management If you don't feel that you are the organized type, or if making lists or drawing up detailed plans doesn't come naturally, don't worry. There isn't just one way in which time can be managed effectively. This course will introduce you to several different techniques for improving your time-management skills--experiment with them, and then choose and apply the tools which best suit your own  more...

Developing Excellent Time Management Habits ...y makes it possible for us to be more efficient--get more done--in many different ways. But you need to make sure that you are really controlling the technology so that it also helps you to be more effective--getting the right things done, rather than allowing it to control you. There are many time stealers. Demands and interruptions from bosses, peers, or customers can prevent you from  more...

Building Brand Equity Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand  more...

Creating a Marketing Campaign Your marketing plan has been approved Now you need to get the job done. How you execute your plan is as crucial as the plan itself. In this course, you'll learn about tactical marketing tools needed to put your plan into gear and create your marketing mix. These include branding, packaging, promotions, publicity, advertising and merchandising.  more...

Performance Metrics for an Inbound Call Center ...vironment, is there time to consider how things are being done? There should be. As the call center industry slowly transforms into a customer management industry, the impetus will be on call center managers to ensure customers receive the best service possible. But where do you look to analyze performance? Is performance quantifiable? Yes it is Call center performance metrics outlines the path  more...

Working for Your Inner Boss Personal Accountability ...uidance on whether a job is worth doing and whether it is done well. Accepting personal accountability for your work means your inner boss sets demanding standards and that you're willing to commit to meeting those standards and answer for the results of your work. In this course, you'll learn how to listen to your own inner boss, how to identify your internal standards, how to create a plan to  more...

Decision Making Implementation and Evaluation ...ecision after careful and considered thought. The deal is done, right? Not really. Your decision, no matter how considered and creative, won't walk out on its own two legs and implement itself. It's time to nurture your decided course of action and then evaluate its effectiveness. This course will help you do just that. And you'll do it in a way that will better ensure the success of your  more...

Communicating to Get Results ...done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of communication,  more...

Project Planning ...will learn how to answer such questions as, "what must be done, how should it be done, who will do it, how much will it cost, and how good does it have to be?" Each planning process will be briefly described so that the learner has a global understanding of the depth and breadth of this process group. With the knowledge gained from this course, learners can develop a repertoire of planning best  more...

Overview of Project Managing a PRINCE2-aligned Project ... As projects become the primary method for getting things done and effecting organisational change, it is crucial to choose a good and proven method for managing projects. This course introduces you to project management practices and standards advocated by the PRINCE2 methodology. The PRINCE2 methodology is recognised as an international standard for process-based project management. It is a  more...

Eliciting Requirements ...ring or ? "drawing out" ? of system requirements. This is done by communicating with users, customers, and any other stakeholders in the development of a system. It is a pivotal knowledge area of business analysis and, as such, the business analyst must be able to elicit requirements that are complete, clear, correct, and consistent. In this course, learners will examine the preparation tasks,  more...

Control Charts and the Pre-control Process ...done once they have improved their processes during the Improve phase. However, in the Control phase of the Six Sigma?? process improvement system, teams go further and verify that improved processes continue to perform at the improved levels. This course will present control charts, which are used to determine with statistical precision the extent to which improved processes maintain  more...

Process Analysis and Documentation ...y. In the words of an old adage, what gets measured, gets done.In this course, you will learn about the steps in the Measure phase. Then you will learn key principles of measurement; learn how to identify key process input variables and key process output variables; document their relationships through a cause and effect diagram; assign constant, noise, and experimental variables to causes in a  more...

Building a Firm Foundation ...bring a candidate in for the interview, much work must be done behind the scenes. This course will help you set the stage for success. You'll understand why hiring is the key to your organization's success, and you'll learn about the legalities of hiring. You'll explore various hiring options and the advantages and disadvantages of each option. You'll discover what you can do to market the  more...

Screening Applicants ...done your homework. You understand the importance of effective hiring, you've considered all of your hiring options, and you've effectively marketed the job opportunities in your organization using a behavioral-based job description. Applicants are pouring in. What do you do next? You must become skilled at screening applicants so that you can narrow the field to the group of individuals who  more...

Recruiting for the 21st Century The Market ...ifted from "I'm sure glad I have a job" to "What have you done for me lately?" Boomers, members of the sociological phenomenon that has defined our culture since 1946, are getting ready to retire, and fewer workers from succeeding generations are available to step in. But the boomers aren't gone yet, and using the skills of older workers is part of the answer to today's labor crunch. This  more...

Creating a Business Execution Culture ...ing if no one within the organization is getting anything done? In companies that execute well, the principles of business execution permeate the entire organization and become part of the company's culture. But how does an execution culture come to be? A business execution culture starts with an organization's leaders and trickles down to virtually every level of the company. This course  more...

Communication and Leadership ...u've delegated a task to another employee only to have it done incorrectly. You've sent an e-mail asking for extra help on a project to which you've had several negative responses. What's going on? While these situations could be the result of many different influences, you can eliminate one of the variables by ensuring that your communication style is positive, clear, concise, and to the  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ...SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student will use Oracle tools to diagnose and resolve contention, given the possible causes of contention. Finally, the participants will be introduced to the features of Oracle Expert, create a tuning session, gather, view  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ... Cluster Server. Identify the modifications that must be done in the server operating procedures for the Cluster Server servers installed on the network. Identify the appropriate licensing options to be implemented for given situations. Identify the software requirements for installing Cluster Server. Identify the hardware requirements for installing Cluster Server. Identify the steps  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ... Cluster Server. Identify the modifications that must be done in the server operating procedures for the Cluster Server servers installed on the network. Identify the appropriate licensing options to be implemented for given situations. Identify the software requirements for installing Cluster Server. Identify the hardware requirements for installing Cluster Server. Identify the steps  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student will use Oracle tools to diagnose and resolve contention, given the possible causes of contention. Finally, the participants will be introduced to the features of Oracle Expert, create a tuning session, gather, view  more...

Word 2000 Expert User ...s to the summary of a document. Identify the tasks to be done to prepare a document for simultaneous editing. Set the default file location for workgroup templates. Protect a document for sharing. Enable the setting to create multiple versions of a Word document. Save a Word document as a Web page. Match the components of a form with their functions. Create a form in a Word document.  more...

SQL Server 7 0 System Administration - Part 4 ...om one environment to another. Select the tasks that are done when transforming data. Match data transfer tool names with uses. Identify the features of Data Transformation Services (DTS). Identify data source and data destination types provided in SQL Server. Match each Data Transformation Services (DTS) tool with its function. Identify the features of restructuring and mapping data.  more...

Project 2000 Fundamentals ...or tracking resource allocations. Record the actual work done by resources on a specific task in a project plan. Update the remaining work to be done by resources on a specific task in a project plan. Reschedule the incomplete work on a specific task in a project plan. Modify the duration of a project plan in the Gantt Chart view. Save a project baseline to track the progress of a project  more...

Oracle Database 10g Administration Workshop II Part 1 ... sets. Identify key concepts related to data conversion done using Oracle utilities. Identify key concepts related to data conversion performed using Data Pump. Unit 3: Controlling Access and Transactions Identify listener security features in Oracle Database 10g. Sequence the steps to set the listener password by using Enterprise Manager (EM). Identify steps to set the  more...

WebSphere MQ Integration Message Broker ...erstanding of how the product works and what tasks can be done with it. Learn To To identify business drivers for integration. To identify aspects of traditional approaches to integration. To match business integration products with their descriptions. To identify tasks involved in  more...

Creativity Innovation Increasing Personal Creativity ... Select exercises that can be done to mentally prepare to be creative. Identify elements of physical surroundings that you can control to increase creativity. Choose ways in which you can physically prepare yourself to be creative. Identify ways to increase your innocence.  more...

Emotional Intelligence Emotional Intelligence for Executives Emotional Intelligence: Emotional Intelligence for Executives gives the student an overview of emotions, explains the use of Emotional Intelligence from a leadership perspective, and provides a process for applying Emotional Intelligence in everyday interactions with employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, and  more...

Recruiting Retention Keeping Your Good Employees Recruiting and Retention: Keeping Your Good Employees offers the student an overview of organizational facets that affect employee retention. The program explains the process for leading employees through orientation. The program also covers steps for conducting feedback sessions and coaching. Learn To Identify organizational facets that affect employee retention.  more...

Decision Making Problem Solving Problem Solving Fundamentals In Decision Making & Problem Solving: Problem Solving Fundamentals, you will learn to use a systematic approach to solve problems. In this program, you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome. Learn To Identify different ways problems can be handled.  more...

Leading the Way Learning to Lead ...e feedback to the HotBox project team on the work they've done to date and try to empower them to increase their performance and boost their productivity. The team has begun to trust and respect your leadership, but if the meeting isn't handled appropriately, that could change. Unit 3 : The Situation (1 - 1.5 hours) Identify the distinctions between managers and  more...

Organizational Crisis Mgmt Resolving Crises in Organizations ... during crisis situations. This is something Icon has not done well in the past, and management has decided to be better prepared to handle a potential crisis situation. As a newly appointed PR executive, you need to advise Travis, Carolyn, and Paul on general guidelines and strategies for crisis communication. Unit 2: Communicating with Non-Media Stakeholders (0.5 - 1 hour)  more...

Project Teams Applying Team Building Techniques ... Identify exercises that can be done to build team cohesion. Audience Project team members, team members, and team leaders who are interested in learning more about how project teams are created and how they function. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English  more...

WebSphere MQ Integration Message Broker ...erstanding of how the product works and what tasks can be done with it. Learn To To identify business drivers for integration. To identify aspects of traditional approaches to integration. To match business integration products with their descriptions. To identify tasks involved in  more...