Online Down eLearning

Word 2002 Basic ...nsertion Point To Start Of Document The Page Up And Page Down Keys Moving Insertion Point To Next Page Moving Insertion Point To Previous Page Other Shortcuts The Go To Command Inserting Text Replacing Text The Overtype Feature Click And Type The Click And Type Pointer Changing The Zoom Level Selecting An Entire Sentence The Selection Bar Selecting Text With Same Formatting  more...

Word 2002 Intermediate ...eting The Merge Merging From An Existing List Narrowing Down Recipients Sorting Records Matching Fields Merging To E-mail Merging To A Printer Merging To A Fax Merging A Range Of Records Changing The Main Document Type Creating Mailing Labels The Label Options Dialog Box Laying Out Labels Lesson 5: Web Features Introduction Lesson Objectives Displaying The Web Toolbar  more...

Word 2002 Advanced ... Field Modifying A Check Box Form Field Creating A Drop-Down Form Field Modifying A Drop-Down Form Field Form Field Shading Protecting A Form Deleting A Field Using Regular Word Fields Overview Of Macros Recording A Macro Assigning A Keystroke Combination Using The Macro Recorder Renaming A Macro Copying A Macro Deleting A Macro Macro Exercise Pausing The Recorder The Visual  more...

Exploratory Data Analysis in Six Sigma ...eir relationships. The goal of this analysis is to narrow down the many possible x's identified earlier during the Measure stage, to a few probable ones. This analysis is generally conducted through the use of two important toolsets: exploratory data analysis and hypothesis testing. Methods and tools used in these broad toolsets help to identify a few probable root causes impacting process  more...

Foundations for Business Execution ...m goals that never come to pass because you get so bogged down with day-to-day activities? When management announces "new plans" to revolutionize productivity in your organization, do your colleagues roll their eyes because they know things will never really change? Why don't new initiatives get off the ground? Why don't long terms goals get met? Why do things stay the same in business, even  more...

Creating a Business Execution Culture ...ulture starts with an organization's leaders and trickles down to virtually every level of the company. This course contains powerful information to help you create an execution culture in your organization. Whether you're a senior manager or the manager of a small business unit, you can do your part to create an execution culture in your company. One lesson explores the critical role leaders  more...

Sustaining Improvements Gains from Six Sigma Projects ...igma Black Belt (SSBB) As a Six Sigma project winds down, there are a number of activities that, if utilized, can determine whether the implemented process improvement will continue to meet intended results, thus contributing to the overall and ongoing success of the organization. This course will explore the importance of utilizing lessons learned from a Six Sigma project, and the role  more...

Probability Distributions and Measurement Systems Analysis in Six Sigma ...y values in the distribution and lead the Six Sigma teams down the hypothesis testing roadmap to the next stage of the Six Sigma DMAIC process. Of course, all this is meaningless if the data you have gathered and used is not accurate or precise, which is where measurement systems analysis (MSA) comes into play. MSA is a task in the Measure stage of the Six Sigma DMAIC process and is used to  more...

Interpersonal Communication Listening Essentials ... stand up and speak; courage is also what it takes to sit down and listen.' Effective listening takes more than just courage; it also takes constant learning and practice. To prepare for effective listening, you need to identify and overcome the barriers that stand in the way of effective listening. You also need to be an attentive, empathetic, and active listener. When you engage in the  more...

Stakeholders and the Communications Management Plan ... of communication to a project. When communications break down, projects fail. When communications are good, the project is more likely to achieve its objectives. Healthy project communication means that the right people are getting the right information at the right time. They are able to make informed decisions. They understand what is going on and are able to proceed with their work.  more...

Business Grammar The Mechanics of Writing ...siness Grammar: The Mechanics of Writing As you sit down to write your business messages, do you ever find yourself wondering whether a word should be capitalized or abbreviated? Or whether you should spell out a number rather than use a figure? Knowing the correct way to abbreviate, capitalize, and express numbers in your business messages goes a long way in helping you to present  more...

Preventing Fraud Abuse ... laws, the business world has come a long way in cracking down on fraud. However, there is still great need for employees at all levels of business to be vigilant in their efforts to detect, report, and prevent fraud and abuse of all kinds. This course provides an introduction to the concepts surrounding fraud and abuse in the business setting. You will learn what constitutes fraud and abuse,  more...

Facilitative Leadership ...he majority wants, even if you can see some real problems down the road. No one will take responsibility for the results unless they're good, then everyone takes a share. If you've experienced any of these situations and want to make some changes, become a facilitative leader in your company. By utilizing facilitative techniques, you can change attitudes and create a more cohesive, supportive  more...

Forklift Safety Awareness Forklift Safety Awareness The purpose of this training is to help you become a qualified forklift operator; one who has the skills and knowledge to operate a lift truck in a safe and proper manner. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to recognize general engineering and capacity principles  more...

Communicating in Sales Teams Communicating in Sales Teams You already recognize that information is power, but do you understand the role that communication plays in disbursing information? The success of organizations in today's business climate depends on the fast, efficient dissemination of information, and that can only come about through effective communication. This fact is true at the corporate level, at the  more...

Strategic Planning Strategic Planning Selling high-value contracts is fiercely competitive, with buyers setting stringent criteria by which to judge prospective key suppliers. Success at this level requires knowledge of these criteria and an awareness of what will be required to ensure that your proposition is viewed most favorably. Using "stripped down" project management techniques, this course outlines the  more...

Leadership ...an organization. A good leader's actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include: organizational structure and culture, roles  more...

Customer-Focused Management ...he can fire everybody in the company from the chairman on down simply by spending his money somewhere else." Effective quality management processes focus on the customer. In today's global marketplace, customers have more choices than ever before. To achieve success, it is vital for enterprises to accurately identify the wants, needs, and expectations of their customers. This course  more...

Deploying Windows 7 Using WDS and USMT ... many factors, including network configuration, cost, and down-time. Windows Deployment Services, one of the tools available, can be used to install Windows 7 directly over the network, without using the installation media directly at each client machine. When deploying Windows 7 throughout the network, administrators need to consider how they will preserve the user files and settings on each  more...

Managing SharePoint 2010 Sites Lists and Libraries ...t sites provide the basis for these tasks, and are broken down further into objects like lists and libraries. Creating, managing, and customizing these sites, lists, and libraries are common tasks and responsibilities for SharePoint power users. This course examines the various types of SharePoint sites, as well as creating sites and subsites, changing site details, and using the recycle bin.  more...

Oracle Database 11g R2 Installation Oracle Restart ...ides customers with improved user service levels, reduced down-time, and more efficient use of IT resources as well as an increased level of performance and security. In addition it provides business intelligence and data warehousing. This course demonstrates how to install the Oracle Grid Infrastructure, use ASMCA to create disk groups, and create and manage ASM volumes and the Cluster File  more...

Oracle Database 11g R2 ASM Storage Partitioning Enhancements ...e to improve performance and to reduce server maintenance down time. This course identifies the enhancements in each of these areas. It also demonstrates how to use ASM fast mirror resync, manage ASM users, disk groups, ACLs, and Intelligent Data Placement, as well as table compression, SQL Access Advisor, and segment creation. It is one of a series of courses in the SkillSoft learning path  more...

Oracle Database 11g R2 Database Creation Instance Management ... to ensure that it runs properly, and is started and shut down correctly to avoid problems. This course describes the DBA tasks to plan a database installation and how to use the Database Configuration Assistant (DBCA) to install the Oracle Database 11g software. It demonstrates how to manage the instance, including setting initialization parameters, accessing the database and Enterprise  more...

IT Project Management Essentials Initiating Planning IT Projects IT Project Management Essentials: Initiating & Planning IT Projects If you want your IT project to complete successfully, you need to get it off to a good start. During the early stages of a project - the initiating and planning phases - a project manager should clarify objectives and requirements and create a project plan that delineates, among other things, what needs to be done, when it  more...

Software Program Control Flow Fundamentals ... because programmers create algorithms, which when broken down, are nothing more than a collection of logical constructs. This course introduces the learner to the logic behind computer software, including using defining tables to solve a problem, conditional statements like IF THEN, and repetition using FOR and WHILE loops. This course doesn't focus on any one programming language and example  more...

Negotiation Skills for Sales Professionals Reaching Agreement Negotiation Skills for Sales Professionals: Reaching Agreement One of the most difficult tasks in sales negotiations is overcoming barriers to agreement and closing the deal. Being able to understand and anticipate certain barriers is an essential skill for every sales professional. This course provides instruction on the following barriers to agreement: deadlock situations, a customer who  more...

Business Law Ethics ...t behind a law. Meeting the spirit of the law often comes down to acting in a way that is both legal and ethical. While law and ethics share a close relationship, the two are not the same. This course will clarify the relationship between ethics and law and explore how recognizing the ethics underlying the law can help you better manage legal issues you face in your duties. As a manager,  more...

Learn How to Write the Kind of Cover Letter That Gets Results ...y are not predisposed to do so, this approach helps break down barriers that might otherwise preclude achieving a successful outcome. This course begins with the creation of a baseline of written information (outline or document) that will be referred to at the end of the class for comparison. When this,the first assignment is completed it is put away, only to be referred to at the end of the  more...

Mastering RoboHelp Office 2002 Why pay hundreds of dollars for basic/intermediate RoboHelp training? Learn the basics of WinHelp, WebHelp and HTML Help development--plus real world tricks and tips--with this 200-page tutorial manual. Provides the basics of online Help development along with fast-paced tutorials that will have the novice Help developer creating RoboHelp and RoboHelp HTML systems in no time! Getting Started  more...

Learn Authorware In 45 Days ... Hot objects interactions, Target area interactions, Pull-Down menus, Concept of variables, Building Framework pages, and Navigate with Hypertext. I live in the Chicago area. If you need additional information let me know. Someone taking this course should have experience using a computer in a windows environment. No programming experience is required. This course provides you with a hands-on  more...

Getting Started With Microsoft Windows XP ...sks, printing documents, using system tools, and shutting down the computer. This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course also includes lessons on customizing the Desktop using background  more...

Getting Started With Windows Millennium This course introduces the basic features in Windows Millennium Edition by teaching necessary skills like using the mouse, working on the Desktop, using windows, operating the Start menu and Taskbar, navigating in Windows Explorer, and using some of the included accessories. This course introduces students to the basic features in Windows Millennium Edition. This course will teach necessary  more...

Microsoft Windows XP Level 1 ...sks, printing documents, using system tools, and shutting down the computer. This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course also includes lessons on customizing the Desktop using background  more...

Windows 2000 Level 1 This course introduces students to the basic features in Microsoft Windows 2000 by walking them through the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. This course introduces students to the basic features in Microsoft Windows 2000. Students will learn end-user necessary skills like using the mouse, working on  more...

5 Steps to Effective Persuasive Business Communication ...predisposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. You will begin with the creation of a baseline written document. When the first assignment is completed it is put away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to  more...

Starting A Business?: How To Develop An Effective Business Plan ... can lose valuable time and resources by following a "top-down" plan that is not adjusted for significant changes. This course will discuss all of these key aspects of a Business Plan and students will be required to apply the gained knowledge through a number of essay exams. Additionally, the participants will be asked to answer 25 probing questions about their own business/organization which  more...

Brilliant Business Writing and Communication ...sing this new medium. The course is written in a lively, down-to-earth style that`s focused explicitly on the most common issues and questions that business professionals face in the workplace. Examples, exercises, and quizzes all help students master their new knowledge, and getting instructor help is only an e-mail away! The required course workbook, Bull`s Eye Business Writing is an  more...

Learn How To Write Effective Persuasive Written Communication ...predisposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. You will begin with the creation of a baseline written document. When the first assignment is completed it is put away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to  more...

How to Build And Maintain Rapport With Your Clients Learn how to build rapport with your clients and get beyond small talk. Whether it`s a salesperson with customer, manager with employee, teacher with student or parent with child, rapport skills are the foundation for successful communications. As we think of rapport being a degree of harmony that we have with someone, it takes on powerful dimensions in developing relationships. And when a person  more...

Forklifts ...nd possessing the power to lift even more, they can bring down the house with one wrong move. Forklifts! Welcome to Forklifts Lurking in your manufacturing plants, creeping around your docks, and looming on your construction sites is an untold danger. Weighing more than a car, and possessing the power to lift even more, they can bring down the house with one wrong move. Forklifts! That`s  more...

911 OPERATOR TDD TRAINING ...ction. Save travel time and costs!Reduce telecommunicator down time Complete course in two hours or less.Learn your way, at your pace Program can be stopped and returned to later, enabling training to be done at telecommunicator workstationsQuality instruction Course adheres to recommendations from NENA?s Accessibility Committee, TTY Call Taker Proficiency and Quality Assurance Work Group ? ADA  more...

Adobe Dreamweaver CS3: Advanced ...mize CSS Layouts, how to use Spry features to create drop-down navigation bars, and the basics of creating a site with ColdFusion. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe Dreamweaver CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our  more...

Advanced Certificate in Technical Writing A Certificate Program that allows students to engage in a robust course of study that they create and that is specific to their individualized learning needs. Students enrolled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and  more...

Build Your Own BIZ - Customer Service Strategies ...between a customer buying your product or from the vendor down the street. This course will help you determine who your customers are, define the dimensions of customer service as they relate to your business, and help you measure the level of customer service you are providing. The class includes video, text, and downloadable resources. Description of Course Crisis and Continuity Planning  more...

Learn How to Write Persuasive Web-Based Text ...predisposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. Course access is given up to 90 days. Mentor debriefing at end of course. Learn How to Write Persuasive Web-Based Text The main objective of this course is to equip you with a proven technique, method and persuasive writing technique. This course is specific to  more...

Windows Vista This course introduces students to Microsoft Windows Vista. It discusses the editions available, including Windows Vista Home Basic, Home Premium, and Ultimate, and points out the differences between them. It also introduces some of the new features of Windows Vista, including the Sidebar, Windows Aero, and Windows Media Center. It teaches the user skills such as working on the Desktop, using  more...

Cisco CCNA IP Routing Configuration ...The stability features of RIP such as split horizon, hold down mechanism, and hop count limits are discussed. This unit also teaches the differences between RIP version 1 and RIP version 2, illustrates packet formats of both RIP versions, details the commands that are used to add RIP to the router configuration as well as the commands used to monitor an RIP network. Other features discussed are  more...

Time Management The bottom line in many organizations is productivity. If you find yourself overwhelmed, working too many hours, or running behind, you may have room to improve your approach to time management. This course will give you an overview of the top issues related to managing your time effectively at work. You will learn ways to streamline your daily work along with skills that can help you to get more  more...

Work-Life Balance There are a number of historical, societal, and workplace factors that can cause employees to have difficulty maintaining balance in their lives. In this course, you will learn concrete ways to identify areas of imbalance in your work/personal life as well as best practices techniques to achieve more balance in life. As an extra added bonus, when you enroll you will be given up to one year  more...

Customer Relations Organizations today are competing for consumers, so assuring that customers have a positive experience is a key aspect of any company ™s performance. This course highlights how customer relations relates to the bottom line, gives an overview of some common pitfalls in customer relations, and addresses concrete techniques to use with customers.As a extra added bonus, when you enroll you  more...

Working with Difficult People This course shows you how to identify and to manage a common issue at work - difficult people. You will learn about the people, situations, and interactions that can result in having a difficult time at work. The information presented in this course covers new ways to think about how to deal more effectively with difficult people and situations at work - by changing your thinking and trying some  more...

FMLA: What Supervisors Need to Know Family structure and parental roles have changed a lot over the past fifty years, and so have the laws about when employees can take time for their families. This course gives you an overview of what supervisors need to know about the Federal Family Medical Leave Act (FMLA) including how it affects organizations as well as how to implement it. You will gain valuable information on qualifying  more...

EEOC & ADA: What Supervisors Need to Know Discrimination is an issue that has profound ethical, legal, and personal implications for any organization. This course discusses the types of employment discrimination including Title VII of the Civil Rights Act, Equal Pay discrimination, Age discrimination and the provisions of the Americans with Disabilities Act (ADA). Armed with this information, you will be better able to identify and to  more...

FLSA: What Supervisors Need to Know Compensation for the work you do is very likely to be a key part of what takes you to the office each day. This course gives you a basic overview of the Fair Labor Standards Act (FLSA), which sets standards for the basic minimum wage and overtime pay. The FLSA affects most private and public employment settings, and requires employers to pay covered employees who are not otherwise exempt at least  more...

Valuing Diversity in the Workplace In today ™s increasingly diverse workplace, recognizing and valuing diversity has never been more important for an organization ™s success. The differences and similarities that we experience. The key to valuing differences is to be appropriate about recognizing them so that they don ™t hold us back from performing at the highest level possible. In this course, you will learn  more...

Effective Communication in the Workplace ...ill learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. A key aspect of this course is the use of interactive exercises that involve learning more about active listening and explaining yourself effectively at work. As an extra added bonus, when you enroll you will be given up to one year  more...

Working with Temporary Agencies Efficient staffing can be the difference between high productivity at a reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies  more...

Critical Thinking Skills for Managing "Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination." Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical  more...

Handling Organizational Change Simulation ...anagement has decided to move away from a traditional top-down management organization toward a team structure to spur innovation and creativity in its specialized card lines. This means the creative, marketing, and production departments will be working together in small groups on specific product lines, rather than working independently under a departmental management structure. You are a top  more...

Understanding Processes An automotive department has an excellent reputation, yet it receives numerous complaints about delays in repairs. When the sequence of activities in the auto repair process is mapped out, the problem is discovered. Surprisingly, it is due to an unnecessary paper shuffle between the auto shop and front office. This course shows you how to understand different types of processes, break a process  more...

The Call Center Industry When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:  more...

Overcoming Internal Customer Service Problems ...ccording to plan, problems occur, or communication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In this course, you'll learn the art of sustaining excellent service, and recovering the situation when things go wrong. By  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery ...overs troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and restoration. Learn To: Identify the features of diagnostic tools to troubleshoot server errors. Identify the features of remote troubleshooting technologies. Identify the commands to shut down a  more...

Visual InterDev 6 0 Implementing Server Technologies ...2 Hour(s) Create a package by using the Action drop-down menu in the MTS Explorer. Add a component to a package by using the pop-up menu in the MTS Explorer. Set the properties of a component by using the pop-up menu in the MTS Explorer. Identify the guidelines for creating transaction objects. Set up an MTS server to deploy packages by using the Action menu in the MTS Explorer.  more...

Frontpage 2000 Expert User ...t a Web for specific browsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image within a table cell. Add a background color or image for an entire table or cell. Insert a table into a table. Create a custom formatting style for text and  more...

NetWare 5 Advanced Administration - Part 5 ... volume. Indicate the actions to be taken when bringing down a server for an extended period. Unit 2: NDS Troubleshooting and Repair Duration: 1 - 2 Hour(s) Identify signs of NDS database inconsistencies. Perform the steps to check synchronization status. Perform the steps to check synchronization status on all servers. Perform the steps to access error code  more...

Lotus Notes R5 Managing and Sharing Information ...a specified database in a domain by using the Search drop-down button. Search for a user in Address Books by using the Search drop-down button. Search for information on the Internet by using the search engines available in Lotus Notes. Unit 3: Automating Tasks with Agents Duration: 1 - 2 Hour(s) Identify the functions of the fields in the Agent Builder window. Create an agent to  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...tings. Configure administrative template settings. Lock down user environments by using administrative template settings. Set up Group Policy scripts. Unit 3: Software Deployment and Group Policy Duration: 2 Hour(s) Identify the ways in which Group Policy can be used to manage software deployment. Identify the role of Windows Installer in software installation and maintenance.  more...

Microsoft FrontPage 2003 Expert User ...Customize an option button in a form. Customize a drop-down box in a form. Identify features of the Database Results Wizard for creating a data-driven page. Set up a form handler to send form results to a Microsoft Access 2003. Insert a data view in a Web page. Add Web Parts to a Web page. Connect Web Parts using the Web Part Connections Wizard to integrate data. Create an  more...

SAP R 3 v4 0 Investment Management - Overview ... Budget types. Planning (bottom up). Budgeting (top down). Supplements and returns of budget. Planning and budgeting future years. Actual postings. Credits and debits. Rebooking. Down payments. Settlement of investment measures. Settlement types. Settlement rules. Periodical accounting of CO-elements. Periodical capitalization of assets under construction. Overall  more...

SAP R 3 v4 0 Profitability Analysis - Basics ...Data Flows in Profitability Analysis. Planning and Drilldown Reporting. Planning Scenarios. Planning Layout. Reporting. Unit 2: Basic Data of the Operating Concern Duration: 1 - 2 Hour(s) Definitions for CO-PA. Characteristics. Value Fields. Profitability Segments. Operating Concern. Characteristic Values. Characteristic Derivations. Record Types.  more...

Lotus Notes R5 Managing and Sharing Information ...a specified database in a domain by using the Search drop-down button. Search for a user in Address Books by using the Search drop-down button. Search for information on the Internet by using the search engines available in Lotus Notes. Unit 3: Automating Tasks with Agents Duration: 1 - 2 Hour(s) Identify the functions of the fields in the Agent Builder window. Create an agent to  more...

Data Modeling - Create Basic Models ...ch covers Data Modeling. You will begin by learning a top-down, systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as part of Oracle's integrated curriculum. It is designed to act as an  more...

Data Modeling - Develop Depth to Your Models ...ch covers Data Modeling. You will begin by learning a top-down, systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as part of Oracle's integrated curriculum. It is designed to act as an  more...

Oracle Report Builder Controlling Reports ...ject by using the SRW packaged procedure. Create a drill-down report by using a SRW packaged procedure. Execute a SQL statement in a report by using a SRW packaged procedure. Unit 5: Reports for Different Environments Duration: 1 Hour(s) Identify the features of different environments. Identify the factors to be considered while developing the reports that will be executed in  more...

Oracle Reports R6 Control Reports ...sing a Report Builder packaged procedure. Create a drill-down report by using a Report Builder packaged procedure. Execute a SQL statement in a report by using a Report Builder packaged procedure. Unit 5: Using the Reports Server Duration: 1 - 2 Hour(s) Differentiate between multi-tier and client-server reporting. Identify the three tiers in the multi-tiered server environment.  more...

Visual InterDev 6 0 Implementing Server Technologies ...2 Hour(s) Create a package by using the Action drop-down menu in the MTS Explorer. Add a component to a package by using the pop-up menu in the MTS Explorer. Set the properties of a component by using the pop-up menu in the MTS Explorer. Identify the guidelines for creating transaction objects. Set up an MTS server to deploy packages by using the Action menu in the MTS Explorer.  more...

Frontpage 2000 Expert User ...t a Web for specific browsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image within a table cell. Add a background color or image for an entire table or cell. Insert a table into a table. Create a custom formatting style for text and  more...

NetWare 5 Advanced Administration - Part 5 ... volume. Indicate the actions to be taken when bringing down a server for an extended period. Unit 2: NDS Troubleshooting and Repair Duration: 1 - 2 Hour(s) Identify signs of NDS database inconsistencies. Perform the steps to check synchronization status. Perform the steps to check synchronization status on all servers. Perform the steps to access error code information.  more...

Designing for Cisco Internetwork Solutions Part 1 ... design phase methodology. Identify guidelines for top-down network design. Identify guidelines for documenting the existing infrastructure of a network. Identify guidelines for performing an audit on an existing network. Identify tools for auditing a network. Identify characteristics of a hierarchical network model. Identify features and functions of the access layer.  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...tings. Configure administrative template settings. Lock down user environments by using administrative template settings. Set up Group Policy scripts. Unit 3: Software Deployment and Group Policy Duration: 2 Hour(s) Identify the ways in which Group Policy can be used to manage software deployment. Identify the role of Windows Installer in software installation and maintenance.  more...

SCO SVR 5 --Part 1 Basic Administration ... Identify the UnixWare 7 startup directory options. Shut down the UnixWare 7 system. Identify the features of the SCOadmin utilities. Install an application on the UnixWare 7 system. Remove an application from the UnixWare 7 system. Identify the features of SCOhelp. Unit 2: System Administration Duration: 2 - 3 Hour(s) Identify the location of user setup and login files. Add a  more...

Solaris--Part 1 Basic Administration ...stem. Identify the Solaris system startup options. Shut down the Solaris system. Identify the features of the Solaris system administration tools. Add a package to the Solaris system by using the Admintool. Remove a package from a Solaris system by using the Admintool. Identify the features of Solaris Help. Unit 2: System Administration Duration: 2 - 3 Hour(s) Add users to the  more...

IBM AIX--Part 1 Basic Administration ...tem. Identify the startup events of an AIX system. Shut down an AIX system. Identify the commands related to creating a tape boot image. Identify the features of Web-based System Manager (WSM). Identify the features of System Management Interface Tool (SMIT). Manage additional software installations with WSM. Identify the AIX Help options. Unit 2: System Administration Duration: 2  more...

HP-UX--Part 1 Basic Administration ...ons for HP-UX. Identify the HP-UX startup options. Shut down the HP-UX system. Identify the features of the System Administration Manager (SAM). Identify software installation commands in HP-UX by using SD-UX. Identify the features of HP-UX Help. Unit 2: System Administration Duration: 2 - 3 Hour(s) Add a user by using System Administration Manager (SAM). Modify user settings  more...

FrontPage XP Expert User ...Skills-Based Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74092 Objectives Unit 1: Modifying and Structuring Web Sites 2 - 3 hours • Import a file to a Web site. • Import a Web site. • Manually modify an  more...

Oracle9i Database Admin Manage an Instance ...re performed by using OEM and the steps to start and shut down an instance. This course also explains the various dynamic performance views and initialization parameters and the globalization support that is provided. Learn To • Identify the memory structures of the SGA and the information stored in the database and nondatabase files. • Identify the connection procedures and  more...

Customer Relationship Mgt Implementing CRM ...r disadvantaged children and their families. With revenue down in three of the past four years, the Board received a proposal from The Glen's marketing staff outlining why the implementation of a CRM system would help focus marketing efforts and help build relationships with clients and potential clients. Intrigued by the proposal, the Board of Directors agreed to investigate the possibility of  more...

Interviewing Skills Conducting an Interview ...correct processes and guidelines for offering and turning down candidates and performing administrative follow-up tasks. Audience: The target audience for this course is primarily managers who want to learn how to prepare effectively for interviews. The audience can include business owners, executives, recruiters, team leaders, human resource staff, team leaders, new and experienced  more...

Goal Setting Organizational Goal Setting ...argets for the coming year. You will also break the goals down into action items. Unit 2: Goal Setting as an Organization (0.5 - 1 hour) Classify a goal by its time frame. Sequence the steps for putting organizational goals into action. Put organizational goals into action. In the simulation at  more...

Conducting Meetings Effective Meeting Communication Conducting Meetings: Effective Meeting Communication enables participants to build a positive climate during a meeting and follow best practices of verbal and nonverbal communication to conduct a successful meeting. Learn To Distinguish between different meeting climates and employ techniques for fostering a positive meeting climate.  more...

Total Quality Management Principles ... needs to the forefront of Icon's agenda. Revenue is also down by 50% and you're worried that this will further diminish your position in the market. Your goal is to achieve customer satisfaction by measuring and responding to customer needs, and utilizing the quality checkpoints for customer satisfaction. Unit 2: Performance Excellence (0.5 - 1 hour) Identify the  more...

Team Leadership Conducting Productive Team Meetings ...paration for your first team meeting, you will be sitting down with Elizabeth to establish the particulars for the meeting, prepare an agenda, and assign roles. Unit 2: Leading Team Meetings (0.5 - 1 hour) Identify the correct order of the steps for conducting a team meeting. Follow steps for conducting a team meeting. Use  more...

Oracle 11i General Ledger Fundamentals Part 2 11i General Ledger Management Fundamentals prepares implementation consultants to institute statutory financial controls, reduce the period close cycle, access financial data, and deliver comprehensive financial reporting. Learn To: Create a Journal Entry (JE) using Applications Desktop Integrator (ADI) Wizard. Import a JE. Identify options for setting up JEs. Audience:  more...

Oracle8 Database Administration - Manage Security ...ement of resource limits when the database cannot be shut down. Alter a profile by using Oracle Security Manager. Drop a profile by using Oracle Security Manager. Display the resource limits for users from the data dictionary by using Oracle SQL Worksheet. Match the features of password management available with profiles with their description. Create a profile with password settings  more...

Lotus Notes Domino R5 Development Part 1 Basic Concepts ...e Welcome page of Notes R5 by using the Welcome page drop-down list. Add database icons on the Notes R5 workspace. Arrange the database icons on the Notes R5 workspace. Unit 2: Mail and Calendar Services Duration: 2 - 3 Hour(s) Identify the contents of the mail folders and views in Notes R5. Send a Notes R5 message with a return receipt. Enable the out of office agent in Notes  more...

Achieving Success Without Authority Personal Accountability ...overs personal accountability and guidelines for breaking down performance barriers. Learn To Identify the effects of being caught in the victim cycle. Identify reasons for using action words in questions. Differentiate between positive and negative coaching behaviors.  more...

Mentoring Using a Mentor to Your Advantage Mentoring: Using a Mentor to Your Advantage offers the student guidance for becoming an effective mentee, building a strong mentoring relationship, and maximizing the benefits of mentoring. The program covers the mentee's job, possible learning styles, how to set effective goals, and how to become an effective learner. It also covers steps for choosing a mentor and the guidelines for developing  more...

Project Leadership Overcoming Obstacles ...o hold against your ear. As a result, sales began to slow down. In today's meeting, you tell the Product Design team a a ?Nancy Hurst, Ronald Spear, and Don Hamilton--that the X3 needs to be redesigned. Your job is to help the team deal with and, eventually, accept the change to a less complex, more usable phone. Unit 2:Recognizing and Reducing Team Stress (0.5 - 1 hour)  more...

The Reasons Why Diversity Matters ... perspective. The effects of this are far-reaching, right down to the company's bottom line. Establishing diversity in the workplace is not limited to laws that pertain to the hiring of women and minorities. Nor is it limited to managing or even honoring differences between people, but rather, it is about taking those differences and putting them to work in the best possible way for both the  more...

Six Sigma DMAIC Analyzing the Data ... and to get at the source of the problem, you have to dig down deep. This course is all about making sure Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order to employ Six Sigma, you need information on how to use the data that's relevant to the problems in your business process. In Lesson 1 you'll explore the best methods to present and  more...

Executing Monitoring Controlling and Closing a Project ...r initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing  more...

RADAR Maintenance These FCC programs were built for you to fully prepare you to take the FCC exams. We understand how overwhelming studying for an exam can be, we've been there! Where to start, right? We've taken all the guess work out of it! We're here to mentor you and ensure you succeed when you sit down for the exam(s). All of the questions contained in this course(s) are from the 2009 FCC Commercial  more...

FCC GMDSS Operator These FCC programs were built for you to fully prepare you to take the FCC exams. We understand how overwhelming studying for an exam can be, we've been there! Where to start, right? We've taken all the guess work out of it! We're here to mentor you and ensure you succeed when you sit down for the exam(s). All of the questions contained in this course(s) are from the 2009 FCC Commercial  more...

FCC GMDSS Maintainer These FCC programs were built for you to fully prepare you to take the FCC exams. We understand how overwhelming studying for an exam can be, we've been there! Where to start, right? We've taken all the guess work out of it! We're here to mentor you and ensure you succeed when you sit down for the exam(s). All of the questions contained in this course(s) are from the 2009 FCC Commercial  more...

SAP115 - Advanced SAP Reporting Skills ... Course Goal: - Working with report layouts - Drill-down - Downloading SAP reports - Printing (via spool) - Emailing and sharing reports - PDF conversion - Data browser Release ECC 6. 0 (newest SAP release) Audience: All Prerequisite: - Basic SAP skills (SAP101) - Basic SAP Reporting skills (SAP110) Exam & Certificate: - Over 40+ questions - Certificate  more...

SowellEAC Online Enterprise Architect Certification Program ...ine presentations, with written notes pages available for downloading. Mentoring is provided frequently throughout the program to help the students with their projects and the faculty are readily available to answer questions and interact individually with students. The framework used in class is the SowellEAC Framework, which is derived from and consistent with the Department of Defense  more...