From Serebra Learning Corporation
Federal Government Industry Overview Version 1 
The
Federal Government is the largest contractor and buyer of services and products in the U.S., spending over $200 billion annually. Regardless of what business you are in, chances are there is a government agency in need of your product or service. Winning a government contract can be challenging, and millions of dollars in potential contracts are lost to companies who do not understand
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The Manufacturing Industry Overview Version 2 
Business has only two functions - marketing and innovation. Companies in the manufacturing industry seem to be taking this lesson from the legendary management guru,
Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete
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The Telecommunications Industry Overview Version 2 
Connecting the globe, the telecommunications industry is an essential element of the modern business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly
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Telecommunications Industry Overview Version 1 
Connecting the world, the telecommunications industry stands as one of the most essential elements of the business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of
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Information Technology IT Industry Overview Version 1 
Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar
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A Workable Solution for Internal Clients 
One of the many challenges of working as an internal consultant is that of "making things happen."
But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You
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Coaching for Business 
Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and
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Managing in a Global Business Environment 
... business managers the need to comprehend these strategic drivers for change is imperative. In order to survive, managers need to be able to respond appropriately, not just for today, but for the organization's future success. This means they must plan, organize, direct, and control resources across time, distance, and cultures. Furthermore, in this ever-changing environment the manager must
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Managing Cross-Functions 
...izational learning and knowledge management which are key drivers in delivering success. The target for this path is senior level directors, senior managers of strategic business units and advanced level managers. It would also be of interest to managers working in a governmental agency or nonprofit organization where increasing business complexity places a premium on management having these
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PrimeDiversity Management Corporate Diversity Drivers 
This course introduces learners to the organizational benefits of managing diversity, and the consequences of not doing so. The requisite shifts in management perspective are also discussed. Business leaders and managers who want to work more effectively with colleagues and subordinates whose backgrounds, experiences, and perspective differ from their own.
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Win2000 Professional Managing Hardware Devices 
...s. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure
DVD and
CD-ROM devices and removable media, such as tape devices. You will become acquainted with various input-output devices and with the configuration and troubleshooting of I/O devices, such as scanners. You will be able to create free space
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Win2000 Server Managing Hardware Devices Drivers 
...s. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure
DVD and
CD-ROM devices and removable media, such as tape devices. You will become acquainted with various input-output devices and with the configuration and troubleshooting of I/O devices, such as scanners. You will be able to create free space
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e-Business Part 2 Building the Infrastructure 
The second course in the e-Business curriculum focuses on technical infrastructure needed to support an e-Business initiative. It focuses on the sub-application level, examining network and protocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices. The target audience is those individuals tasked with
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Convergence of Communications 
This
WestNet e-Learning module discusses how wide area network (
WAN) technologies support and help implement converged communications, voice, video, and data all transported over the same physical network topologies. We will also investigate components key to integrating puclic swiched telephone network (
PSTN) and data communications.
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VoIP Services 
This module introduces
VoIP Services. We define and explain packet telephony, its benefits and potential pitfalls, and why private users, small and large businesses, and the industry press see this technology as the next great telecommunications revolution. We introduce the many components that make up a converged voice network, and examine their roles. We explore the market drivers pushing
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Cisco DESGN 2 0 Voice Networking 
To recognize the components and methods of traditional and IP voice networks, the
QoS mechanisms used to improve IP network performance, and design voice support for an enterprise network
Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the
Cisco Certified Design Associate (
CCDA)
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Defensive Driving Techniques 
This one-hour course will provide advanced defensive driving techniques to reduce your chances of being involved in a motor vehicle accident. The content in this course is designed to comply with the intent of the applicable regulatory requirements. specify concerns to be addressed before and while driving use safe driving techniques to avoid collisions drive safely in various weather
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Novell Distributed Print Services 
In this e-Learning module you will learn to create and load each
NDPS object download printer drivers manage desktop printers and configure and administer controlled access printers.
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CompTIA A+ 2003 OS Technologies Part 2 Configuring and Managing 
This course will present instruction on system interfaces and the underlying command-line functions and utilities to manage the major operating systems. Learners will be introduced to the concepts and procedures for managing disks file systems and files along with procedures for adding and configuring device drivers.
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CIW Database Specialist Part 3: Database Interaction and JDBC 
This is the third course in a four part series that teaches students about
SQL relational algebra transactions and database security and an introduction to the
JDBC. This course covers
SQL DDL commands inserting updating and querying with
DML statements granting and revoking privileges with
DCL statements. The course also teaches about relational algebra concepts to include joins transactions and
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e-Business Part 2: Building the Infrastructure 
The second course in the e-Business curriculum focuses on technical infrastructure needed to support an e-Business initiative. It focuses on the sub-application level examining network and protocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices.
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From 123-CBT Computer Based Training
NetWare 5 Administration - Part 2 

...on for enabling
NDS to automatically download the printer drivers by using
NetWare Administrator.
Configure a workstation to manually install a printer on the workstation.
Manage printer access by assigning roles to users.
Set properties for a print job by using
NetWare administrator.
Change the order of a print job by using NetWare Administrator.
Copy a print job from one printer to
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Windows NT Server 4 0 Routing RAS - Part 4 

...RAS architecture with their functions.
Match the
Routing Drivers in the
RRAS architecture with their functions.
Identify the functions of the
Routing Protocols in the RRAS architecture.
Match the routing path description with the appropriate packet types in the RRAS architecture.
Sequence the tasks to be included in a troubleshooting checklist for RRAS.
Identify the functions of the
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NetWare 5 Administration - Part 2 

...on for enabling
NDS to automatically download the printer drivers by using
NetWare Administrator.
Configure a workstation to manually install a printer on the workstation.
Manage printer access by assigning roles to users.
Set properties for a print job by using
NetWare administrator.
Change the order of a print job by using NetWare Administrator.
Copy a print job from one printer to
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NetWare Service and Support Upgrade - Part 5 

...a
NetWare 5 server.
Identify the functions of the device drivers used by NetWare.
Load an
NetWare Loadable Module (
NLM) on a NetWare 5 server.
Identify the causes of the two types of errors that generate abend messages.
Configure
SET parameters to allow the server to recover from abends automatically.
Identify the information displayed in an abend message.
Identify the causes of server
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IBM AIX--Part 1 Basic Administration 

Course
Overview In this course, you will learn about installing and setting up an
IBM/
AIX system. You will learn about system administration. Finally, you will learn about methods for optimizing the system. L earn To:
Identify the features of AIX and RS/6000. Identify the functions of the AIX system administrator. Identify the hardware requirements for the installation of AIX 4.3.
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WebSphere MQ Integration Message Broker 

...arn To To identify business drivers for integration. To identify aspects of traditional approaches to integration. To match business integration products with their descriptions. To identify tasks involved in creating a message flow. To identify aspects of
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Excellence in Service Solving Customer Problems 

...ustomers (0.5 hours) Identify key characteristics of
Drivers. Identify key characteristics of
Influencers. Identify key characteristics of
Steadies. Identify key characteristics of
Conventionals. Identify key suggestions Drivers should heed when interacting with individuals of all behavioral styles. Identify key suggestions Influencers should heed when interacting with
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Oracle e-Business 11i System Admin Fundamentals 3 

...int styles.
Identify guidelines for customizing printer drivers.
Initiate printing and print to the printer.
Identify guidelines for setting printer driver settings.
Identify the steps involved in defining a printer.
Unit 2:
Miscellaneous DBA Duties (3 - 4 hours)
Identify features of resource consumer groups.
Identify considerations for applying cost-based optimization.
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WebSphere MQ Integration Message Broker 

...arn To To identify business drivers for integration. To identify aspects of traditional approaches to integration. To match business integration products with their descriptions. To identify tasks involved in creating a message flow. To identify aspects of
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E-Business Part 7 Satisfying the Customer 

This is the seventh course in an eight part series. Subjects covered in this course include marketing strategies, customer relationship management, and selling-chain management. In addition, students will focus on how to use an e-Business environment to better attract, retain, and satisfy customers. Learn To: a
Identify techniques for using the
Internet as a marketing tool. a
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