Instructor Led Dubai Training Training Classes

The Customer Service Mindset The Customer Service Mindset Choose your Date & Venue: City Venue Language Dates Register Dubai J W Marriott Hotel English 25 Nov - 27 Nov, 2006 Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand  more...

Managing Conflict: Power through Influence Managing Conflict: Power through Influence Choose your Date & Venue: City Venue Language Dates Register Bahrain Crowne Plaza Bahrain English 04 Mar - 08 Mar, 2007 Objectives: By the end of the program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution  more...