Instructor Led Duration Training in Australia

Confined Space Entry Training ...iation process for confined space safe work procedures Duration: 2. 5 hours Code: LRICS1 Module 2 Confined Space Hazards Hazard identification, risk assessment and control Workplace hazards and confined space hazards Confined Space equipment orientation Ropes, knots and equipment set up Duration: 2. 5 hours Code: LRICS2 Module 3 Safe Work Procedures  more...

Operate Breathing Apparatus Open Circuit ...key components of Self Contained BA Calculating cylinder duration Using a breathing apparatus control board Prea use and prea operational checks Practical exercises performed Assessment of participanta ™s competence Certification This is nationally accredited training. Successful participants will receive a nationally recognized Statement of Attainment and wallet sized work card  more...

Communication Solutions Beginners or Advanced ...duration: 1 day - Highly interactive training: Communication is a basic skill that affects all aspects of business life. How we conduct ourselves "speaks" volumes as to our intent, state of mind, and attitude. Learning to recognize these cues will make us better communicators and leaders. Key points include: the communication process, required listening and body language skills,  more...

Customer Service Excellence Understanding the client ...duration: 1 day a Highly interactive This course is designed to improve the standards and expertise of client service operators by developing the core values, principles, approaches and techniques for world class service approach. The techniques and tools covered will establish a base-line to operate from by understanding the needs and core values of the customer both internally and  more...

Conflict Management ...duration: 1 day Highly interactive training: When people work together in a diverse and dynamic environment, conflict and disagreements inevitably arise. Learning to resolve disagreements constructively is the key to maintaining healthy work relationships and fostering a productive workplace. CONFLICT MANAGEMENT helps improve interpersonal, communication, and mediation skills. The course  more...

Developing Todays Manager ...duration: 2 days a Highly interactive Effective leaders have highly honed Social & Emotional Intelligence. They understand human behaviours and know how to lead, inspire and motivate people with their superior communication skills. They develop a strong working trust with the stakeholders and down-liners. They are pragmatic, flexible and embrace change but above all else they know thyself  more...

Leadership Conduct Conflict Resolution ...duration: 2-3 days Highly interactive task orientated activities and training. Getting promoted to the role of supervisor is a great achievement. Getting work done through others is a special challenge to all new supervisors, and even some established ones, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major functions--planning,  more...

Meeting skills for leaders ...duration: 1 day a Participant driven workshops In the business world, it is essential for everyone in the workplace to work together to get the job done, and this often involves meetings. For most of us, meetings are a part of the daily work routine, but as often becomes the case, that is what many meetings begin to feel like--routine. This is a back-to-basics guide to organizing and  more...

Personal and Professional Development ...duration: 1 day a Highly interactive This course is designed to improve professional productivity and assist with self development. To provides students with the information to develop skills to better understand and communicate. Students will learn refined listening and people skills. They will discover how to tap into peoplea ™s decision-making strategies, which will enable them to  more...

Presentation Excellence ...duration: 2 days Highly interactive 90 percent of business presentations are conducted for the purpose of information giving and to lead the audience to take some specific action. This 2-day course focuses on both these aspects while cultivating the basics skills required to deliver a dynamic and coherent presentation. Key elements: Design; Preparation; Structure; Audience management,  more...

Practical project management ...duration: 1 day a Highly interactive This course teaches the fundamentals of project management. Students learn how to identify project participants, goals, objectives, activities, and constraints. The course teaches participants the introductory skills and essential knowledge of PROJECT MANAGEMENT. It covers terms and approaches, logical construction of a project charter and lifecycle,  more...

Stress Management Productivity ...duration: 1 day a Highly interactive Avoid burning out by managing personal stress in the workplace begins with understanding the key factors of stress, its history, impact on our work live balance and the relationship we have with it. Only with awareness can the journey to change begin. Participants will be able to: Recognize signs, triggers, conflict situations and sources of stress  more...