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Duties Training Seminars and Classes
From Serebra Learning Corporation
The Customer Support Specialist CSS
 ...e of the CSS and the environment in which he performs his duties, including typical roles of the CSS in a support environment, basic tasks accomplished by the CSS, the support center and customer's role in a support environment, how the support center has evolved, and company and support center best practices. This course prepares individuals interested in the Help Desk Institute (HDI) Customer more...Participating Effectively in Business Meetings
A meeting is a gathering of people to present or exchange information, plan joint activities, make decisions, or carry out actions already agreed upon. Almost every group activity or project requires a meeting, or meetings, of some sort. Knowing how to hold efficient and effective meetings can help make projects successful. In a good meeting, participants' ideas are heard, decisions are made more...A Manager s Introduction to Business Law
This course introduces managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also more...UNIX System Administration
...es the concept of system administration. It describes the duties of the system administrator, introduces the superuser and discusses how an administrator accesses the system, It also explains file systems and introduces some of the standard directories and files found in the UNIX system. The course explains how the UNIX system is launched and shut down and the systems used for automating. It more...Oracle 11i Profile Options DBA Duties and Printer Management
To set and view profile options, perform some Application-DBA tasks, define printers, and print with the pasta.cfg file Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite more...Oracle 11i Profile Options DBA Duties and Printer Management
To set and view profile options, perform some Application-DBA tasks, define printers, and print with the pasta.cfg file Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite more...Blueprint Reading Geometric Dimensioning and Tolerancing R
This course covers the standard symbols and terminology used in drawings to specify size tolerance of interrelated parts. This course will be valuable for employees whose duties require a thorough understanding of the principles of dimensioning and tolerancing. This includes mechanics, quality control personnel, and production workers involved in the manufacture of machined parts. more...Confined Space Entry
This one-hour course covers information about confined spaces, hazardous atmospheres, necessary equipment, and permits. The intent of the course is to provide the learner with information about the hazards and hazard control methods that will permit safe work in enclosed work areas or confined spaces. recognize terms commonly associated with confined spaces distinguish the difference between more...Lockout Tagout
This one-hour course provides information about control of hazardous energy and work under the protection of a Lockout/Tagout permit. The intent of the course is to provide information on lockout/tagout practices and the significance of lockout/tagout devices. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define terms commonly used more...Hazardous Waste Generator Awareness
This one-hour course provides basic information on hazardous waste determination and characterization. In addition, this course describes the three types of Generator Status (Conditionally Exempt Small Quantity Generator, Small Quantity Generator, and Large Quantity Generator) along with applicable requirements. Generators must manage their hazardous waste per the RCRA regulations. Thus, more...Industrial Safety - Confined Space Entry
This course covers information regarding the entering and preparation of a confined space. It explains the need to have a confined space entry permit (CSEP) and details the duties of the attendant employer and entry supervisor. more...System Administration Fundamentals Part 3
This is the third course of five that teaches 11i System Administrators the concepts and fundamentals of their role. This course focuses on the management of printers and various DBA miscellaneous duties such as application-related duties incorporating custom Help files and managing folders and document sequences. more...Essentials of Business Law: The Legal Environment
Essentials of Business Law: The Legal Environment offers the student an overview of the information needed to identify the functions classifications and sources of law. The program identifies the structure of the state and federal court system as well as trial procedures jurisdiction issues and alternative resolution methods. The program also details crimes and torts relating to businesses as more...Essentials of Business Law: Employment Law
...ies the elements of agent and principal relationships the duties of agents and principals and ways in which agreements between these two parties are ratified. The program also identifies fair labor laws and labor and management issues including actions that constitute wrongful discharge and a violation of employee rights. In addition the program covers anti-discrimination legislation and more...SAP R/3 WM Warehouse Management
This course is designed to provide foundation skills for the effective use of R/3 WM (Warehouse Management) for all employees whose duties involve procedures and tasks which exploit or interface with WM. This course shows the basic principles of R/3 Warehouse Management and shows how to post goods movements in the WM system. It describes how to carry out a physical inventory and discusses special more...
From 123-CBT Computer Based Training
Windows 2000 Upgrading from Windows NT 4 0--Part 2
 ...his course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domain Upgrade Strategy: Developing Duration: 2 - 3 Hour(s) Identify the effects of upgrading a Windows NT domain to a Windows 2000 domain. Identify the tasks to perform more...Windows 2000 Upgrading from Windows NT 4 0--Part 1
...his course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412 Microsoft Windows 2000: Administration Parts 1 - 3 72413 - 72420 Microsoft more...Windows 2000 Upgrading from Windows NT 4 0--Part 1
...his course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412 Microsoft Windows 2000: Administration Parts 1 - 3 72413 - 72420 Microsoft more...Introduction to the Internet and World Wide Web
...nd users and business professionals who have work-related duties that require the use of the Web and a Web browser. Some learners may benefit from taking Introduction to PCs and Application Software (course 12994), and Microsoft Windows 95 Fundamentals (course 70011) or Microsoft Windows 98 User Fundamentals (71011) prior to taking this course. Learners who complete this course will be prepared more...Brand Management Developing a Brand Strategy
...ts, Jennifer Webber and Matt Engles, who perform research duties and aid in preparing presentations for marketing team meetings. They have been assisting you in getting ready to report to the marketing staff on your brand's competitors and to present your analysis of the Qualera brand. In this simulation, Jennifer and Matt will brief you on their findings, and you must answer their questions more...Essentials of Business Law Employment Law
...es the elements of agent and principal relationships, the duties of agents and principals, and ways in which agreements between these two parties are ratified. The program also identifies fair labor laws and labor and management issues, including actions that constitute wrongful discharge and a violation of employee rights. In addition, the program covers anti-discrimination legislation and more...Essentials of Business Law The Legal Environment
... crimes and torts relating to businesses, as well as tort duties, vicarious and direct liabilities, and the elements of an effective corporate compliance program. Learn To Demonstrate an understanding of the classifications of law. Demonstrate an understanding of civil procedures. Demonstrate an more...Consulting Skills Serving as an Internal Consultant
...et with your supervisor to discuss redistribution of your duties. Unit 2: Improving Internal Consulting Abilities (0.5 - 1 hour) Identify the guidelines for establishing credibility as an internal consultant. Identify the steps for accepting feedback. Follow the steps for accepting feedback. Sequence more...Managing Business Risk Developing a Risk Management Plan
...rary risk management. Identify the duties of a risk manager. Identify the reasons why risk management is becoming more important. Identify the factors that influence an organization's selection of a risk management model. Simulation Overview: In the simulation at the end of this more...Oracle 11i10 System Admin DBA Activities
...ourse, learners will be introduced to different tasks and duties a DBA and a system administrator perform to administer Oracle Applications. The tasks and duties discussed in this course are Application DBA duties, folder administration, custom program addition, help customization, and document sequencing.
Learn To:
Identify the steps for assigning resource consumer groups.
Identify more...SAP R 3 v4 0 MM Warehouse Management
... of R/3 WM (Warehouse Management) for all employees whose duties involve procedures and tasks which exploit or interface with WM. This course shows the basic principles of R/3 Warehouse Management and shows how to post goods movements in the WM system. It describes how to carry out a physical inventory and discusses special WM topics such as storage unit management and warehousing control.
L more...SQL Server 7 0 - Implementing a Database - Part 1
...lementing a SQL Server database. Identify administrative duties associated with a SQL Server database. Unit 2: Working with Transact-SQL Duration: 2 - 3 Hour(s) Select features of the SQL Server Query Analyzer. Select the SQL Server programming tool that is used to enter Transact-SQL statements, system procedures and script files using ODBC. Select uses of Data Control Language more...Excel XP Fundamentals
...with previous versions of Microsoft Excel. Their relevant duties may include office or managerial duties. They may be involved in working with accounting and financial data. The audience will include end users, help desk/support personnel, and other network designers. It is expected that learners should have a working knowledge of Microsoft Windows 9x or later operating systems. Some learners more...Excel XP Proficient User
...with previous versions of Microsoft Excel. Their relevant duties may include office or managerial duties. They may be involved in working with accounting and financial data. The audience will include end users, help desk/support personnel, and other network designers. It is expected that learners should have a working knowledge of Microsoft Windows 9x or later operating systems. Some learners more...Excel XP Expert User
...with previous versions of Microsoft Excel. Their relevant duties may include office or managerial duties. They may be involved in working with accounting and financial data. The audience will include end users, help desk/support personnel, and other network designers. It is expected that learners should have a working knowledge of Microsoft Windows 9x or later operating systems, and basic more...Systems Analysis Using Client Server Model Part 1 Client Server Env
This is the first course in a three part series that presents the students with instruction in the subject of fundamental client server concepts. This course will cover client server computing fundamentals, client server environment, development in the client server environment, and migrating to client server environment. Learn To: o Identify factors responsible for changes in the business more...Systems Analysis Using Client Server Model Part 3 Client Server Design
This is the final course in a three part series that deals with the design of the client server system. Students will learn server design, distributed data processing, client design, and testing and performance monitoring. Learn To: o Match types of database management systems (DBMSs) with their features. o Match relational database management system (RDBMS) components with their functions. more...Workflow Mgmt Part 1 Process Mapping Automation
...analysts, and other network designers. The major relevant duties of the audience include planning IT strategy for businesses, optimizing a company's workflow and processes, mapping IT requirements to business needs, and designing enterprise solutions. Students for this curriculum should have a basic understanding of computer systems and terminology such as databases and e-mail systems. more...Workflow Mgmt Part 2 Workflow Products
...analysts, and other network designers. The major relevant duties of the audience include planning IT strategy for businesses, optimizing a company's workflow and processes, mapping IT requirements to business needs, and designing enterprise solutions. Students should have a basic understanding of computer systems and terminology such as databases and e-mail systems. In addition, students should more...Database Technologies Relational Database Fundamentals
...e new to the workforce or have recently been assigned new duties that require them to learn basic SQL and relational database skills. Students should have at least limited exposure to databases and a basic familiarity with programming concepts. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American more...Database Technologies Introduction to SQL
The second in a two-part series, this course will teach students the fundamental skills and knowledge needed to acquire a foundation-level understanding of SQL. Building on the basic relational database skills and knowledge acquired in the first course, this course teaches students the essential SQL statements, and associated variations, needed to perform fundamental data access and manipulation more...Business Accounting Accounting for Assets
...isor for Icon who is experienced in performing accounting duties and coordinating the work of accounting clerks under her supervision. She will give you a series of exercises to gauge your knowledge of current assets. Through these questions and answers, you will increase your understanding of business accounting, including assets such as cash and cash equivalents and accounts receivables. more...Human Resource Law Americans With Disabilities Act
... under the ADA is qualified for a job. Unit 2: Employer Duties (0.5 - 1 hour) Identify the definition of reasonable accommodation. Sequence the steps used to identify reasonable accommodations. Follow the steps used to identify reasonable accommodation. In a given scenario, determine if a reasonable more...Women in Leadership Developing a Leadership Path
... that she is not fulfilling her personal and professional duties adequately. As an EAP counselor with a special interest in women's issues in the workplace, you must outline the steps Caroline can take to restore balance to her personal and professional life and offer some guidelines she can follow for balancing her goals and needs with those of her co-workers. Unit 2: Crusading vs. more...Managing Performance Overcoming Performance Appraisal Challenges
...axton, a very able employee who has taken on many diverse duties within the area of office services in Icon's Consumer Products and Services division. She has performed with poise and dexterity in an environment that moves at break-neck speed, and she is interested in building her skill base by exploring new job functions. However, in order to do that she will need to simplify some of her more...Oracle e-Business 11i System Admin Fundamentals 3
... the management of printers and various DBA miscellaneous duties such as application-related duties, incorporating custom Help files, and managing folders and document sequences.
Learn To:
Identify fundamental features of printers in an Oracle applications environment.
Identify guidelines for defining printers.
Identify features of printing with Pasta.
Identify features of more...Windows 2000 Upgrading from Windows NT 4 0--Part 2
...his course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domain Upgrade Strategy: Developing Duration: 2 - 3 Hour(s) Identify the effects of upgrading a Windows NT domain to a Windows 2000 domain. Identify the tasks to perform more...Windows 2000 Upgrading from Windows NT 4 0--Part 3
...his course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412 Microsoft Windows 2000: Administration Parts 1 - 3 72413 - 72420 Microsoft more...Windows 2000 Upgrading from Windows NT 4 0--Part 3
...his course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412 Microsoft Windows 2000: Administration Parts 1 - 3 72413 - 72420 Microsoft more...Windows 2000 Upgrading from Windows NT 4 0--Part 4
...his course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412 Microsoft Windows 2000: Administration Parts 1 - 3 72413 - 72420 Microsoft more...Windows 2000 Upgrading from Windows NT 4 0--Part 4
...his course. In some organizations persons whose principal duties are technical may also be required to perform the tasks instructed in this course. Students should have completed the following four NETg Windows 2000 courses (or passed the Microsoft exams which they map to) prior to taking this course: 72410 - 72412 Microsoft Windows 2000: Administration Parts 1 - 3 72413 - 72420 Microsoft more...Network Certification Curriculum
... by learning more about the basics of networking. Typical duties performed are supporting existing networks, planning LANs, and developing technical solutions, which incorporate a network component. A+ Certification, which CompTIA also sponsors, can be used as a prerequisite, but it is not necessary. A+ Certification certifies the knowledge of microcomputer hardware service technicians with six more...Frontline Leadership Preparing to Lead
...are new employees to the organization. Although their job duties will remain the same, you will need to communicate the organizational differences between Champion and Icon. In addition, it will be important to help both employees adapt from Champion's traditional workplace environment to the learning organizational style that is in place at Icon. Unit 2: Developing Leadership Character (0.5 more...
From SHEilds Ltd
NEBOSH National General Certificate The NEBOSH National General Certificate is established as a leading award in basic health and safety held by more than 65,000 people. This comprehensive NEBOSH Certificate eLearning course which concludes with a two-part written examination and practical safety assessment, gives an excellent grounding in the fundamentals of occupational health and safety management. Having completed NEBOSH more...
From Canadian Centre for Professional Development
Non-Profit Directors Liability
 A must for anyone serving on a Non-Profit board. Despite the commitment to service and various causes many non-profit board directors are not aware of liability issues surrounding non-profit board service.
Covers:
Introduction to Non-Profit Organizations
Legal Duties and Obligations
Liability and Risk Management
Rights and Powers of Directors
Liability and Committees
Registered Charities and more...
From Technical Presentations
Confined Space Entry: Out in the Open
  This course teaches the concepts necessary to work safely in a confined space as an entrant or outside the space as an attendant. Twenty-nine interactive activities assess your worker s understanding of the key learning objectives and let them apply what they ve learned in a safe environment. Your workers will learn what a confined space is, the hazards they may face, and how to protect more...
From Compliance Solutions
24-Hour HAZWOPER Online
...ons: "Workers, such as utility workers, who must perform duties
at a hazardous waste site that has not yet been characterized but where
contamination is expected, do fall under the scope of 29 CFR 1910.120. These
workers must work under the direction of an on-site supervisor and a
site-specific safety and health plan, and must be fully trained and protected
pursuant to the HAZWOPER more...Confined Space Entry-Online
...s associated with confined spaces and it will outline the duties and responsibilities of all members of a confined space entry team, emergency rescue procedures, and plan development.
In addition to confined space entry procedures and hazards, this course explores the need for appropriate personal protective equipment and the selection characteristics for each level of protection. Because more...Spanish 24-Hour HAZWOPER Training-Online
...ons: "Workers, such as utility workers, who must perform duties
at a hazardous waste site that has not yet been characterized but where
contamination is expected, do fall under the scope of 29 CFR 1910.120. These
workers must work under the direction of an on-site supervisor and a
site-specific safety and health plan, and must be fully trained and protected
pursuant to the HAZWOPER more...
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