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From 123-CBT Computer Based Training
ARCH 2 0 E-Commerce Module Design

ARCH 2.0: E-Commerce Module Design Cisco Cisco Certified Design Professional (CCDP ) 642-873 Designing Cisco Network Service Architecture 2.0
To identify high availability requirements, components, design approaches, and topologies for e-commerce modules and how to enhance the performance and availability of e-commerce modules
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ARCH 2 0 E-Commerce Module Design
Tailoring PRINCE2 reg to a Project Env PRINCE2 2009-aligned

Tailoring PRINCE2® to a Project Env. (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation
By definition, not all projects are the same. One of the defining characteristics of a project is that it is unique. Each project has a different team, a different customer, and a different location. And typically each product is unique in some way as well. Projects
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Controlling Managing and Closing a Project PRINCE2 2009-aligned

Controlling, Managing and Closing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation
In a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related
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Project Organization Planning Risk PRINCE2 2009-aligned

Project Organization, Planning & Risk (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation
An effective project management methodology requires a foundation of core themes that allow Project Managers, Project Boards and project team members to organize and control the project management process. These themes are the building blocks of good project management. The
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Project Quality Change Progress PRINCE2 2009-aligned

Project Quality, Change & Progress (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation
This course introduces three of the themes of a PRINCE2: 2009-aligned project: Quality, Change and Progress. PRINCE2 is recognized as an international standard for process-based project management. It is the standard method for project management in the UK. This course is
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Starting Up Initiating Directing a Project PRINCE2 2009-aligned

Starting Up, Initiating & Directing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation
Every good system is based on a framework or architecture that governs its progression from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework
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Overview of Project Mgmt PRINCE2 2009-aligned

Overview of Project Mgmt. (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation
Project-based operations have become a key factor in today's business world. The importance of choosing a well planned and proven method for managing projects is a challenge for organizations across the board. If you think about it, almost every work effort is a project, from
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Digital Payments

Digital Payments
To identify the main components of Internet commerce payment systems and to recognize new and recently outdated payment trends.
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BIS Export Controls and Antiboycott Provisions

BIS Export Controls and Antiboycott Provisions
After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or
more...
ITIL reg 2011 Edition Overview Creating a Service Culture

ITIL® 2011 Edition Overview: Creating a Service Culture ITIL
Organizations around the globe rely on information technology now more than ever in order to survive and thrive in today's competitive environment. But how do you balance the growing need for information technology management with tried and true business practices? How do you align processes, people, and systems while
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ITIL reg 2011 Edition Overview Introduction to the ITIL reg Framework

ITIL® 2011 Edition Overview: Introduction to the ITIL® Framework ITIL
A process or group of processes in place to manage the work of an organization, regardless of how meticulous and detailed it may be, is useless without being organized in some fashion. A planned structure is essential for ensuring success in managing IT functions in any organization. This course provides an
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ITIL reg 2011 Edition Overview Certification Benefits

ITIL® 2011 Edition Overview: Certification & Benefits ITIL
It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific
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From Online Training Directory
Basic Internet Specialist Certificate


Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell.
Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell.
Students will learn how to deal with customers concerns, and the best way to provide support.
Students will also learn how to
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Basic Internet Specialist Certificate
Market Leadership in an E-Commerce Age


This course will provide a detailed study of the principles of e-commerce. The students will be able to apply their understanding to organizational and life situations.
Participants will work with the assumption that e-commerce and the information age have permeated every aspect of their daily lives.
The course is expected to raise that awareness through self-assessments and begin to look at the
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Proven success in building an E-business


Before you invest, learn the essentials of running an on-line business and avoid getting ripped off!
This is an intense course designed to teach you the basics of building your own Internet business. If you think putting up a web site is all you need to do, you are DEAD WRONG! By taking this course you will learn how to control all of the costs associated with starting an Internet business
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Electronic Commerce: Introductory Professional Level


For the working professional and business entrepreneur--An overview course investigating the general structure of networks supporting the Internet and electronic commerce.
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Electronic Commerce: Security Issues Professional Level


A comprehensive course of study devoted specifically to current security issues affecting e-commerce.
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Electronic Commerce: Strategies Professional Level


One of the most detailed courses available on the subject. This course covers several strategies related to building the small or full scale e-commerce enabled business enterprise.
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eMarketing 1.1


eMarketing Association`s complete basic e-marketing course.
5 Lessons covering the basics of eMarketing. Each lesson is sent via e-mail and Internet link over a four week period. At the completion of the 5 Lessons there is a final exam administered via e-mail.
Students Passing the final exam are given a personalized certificate of completion from the e-Marketing Association.eMarketing Business
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Introduction to Law


This class provides students with the basic principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates.
Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the
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Ready, Set, XML for Non Programmers


XML for writers, editors, managers, and other non-programmers. Learn to read and write documents in XML, the key to new Web content and e-commerce.
In this course you learn why XML is becoming a key standard on the Web, how it changes the way you write, and how XML tags take your text through a maze of software from your desk to the user.
You learn about the critical role of software called a
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Introduction to XML


The ABC`s of XML tagging. Learn to read and write documents in XML, the key to new Web content and e-commerce.
In this self-directed course you learn why XML is becoming a key standard on the Web, how it changes the way you write content, and how XML tags take your text through a maze of software from your desk to the user.
You learn about the critical role of software called a parser that
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Electronic Commerce - Security Issues
This course is designed to give the student a good understanding of security issues surroungind Electronic Commerce (E-Commerce) including security threats, implementing security, and payment systems.
This course gives the student a good understanding of issues realted to doing business over the Internet and how to protect a E-Commerce website.
The course is self-paced and taught by a audio of
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Copyright Basics for Librarians
This course will enable the student to better understand copyright and make decisions based on solid baseline information, not rumor or possibly erroneous "common knowledge".
Copyright Basics for Librarians Copyright is a hot topic in librarianship and commerce. Knowing what copyright entails and how to deal with the most basic copyright situations in library can help you avoid common copyright
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7 Steps to A Lot More Sales
The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases
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Electronic Commerce - Introduction
This course is designed to give students a good understanding of the basics of Electronic Commerce (E-Commerce)
This course gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for E-Commerce, Tools and Software used to design, implement, and manage E-Commerce and E-Commerce web sites.
This course is an "E-Learning"
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Electronic Commerce - Strategies
This course is designed to give students a good understanding of the basics of Electronic Commerce (E-Commerce)Stratetis, including marketing, promotion, and sales strategies.
This course gives the student a good understanding of Marketing/Sales/Promition Strategies, Purchasing and Support Activities, ethical, legal and tax issues related to Electronic Commerce.
This course is an "E-Learning"
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Electronic Commerce 3 Course Bundle
The Electronic Commerce (E-Commerce) 3 Course Bundle is a compilation of Electronic Commerce - Introduction, Electronic Commerce- Strategies, and Electronic Commerce - Security Issues courses combined into one single bundled course.
This bundle of 3 courses gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for
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From 123-CBT Computer Based Training
Controlling Managing Closing a PRINCE2-aligned Project
In a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related processes, when Stage Plans are implemented and product creation and delivery is monitored, controlled and reported. Once the final
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Controlling Managing Closing a PRINCE2-aligned Project
Initial Ongoing Processes in a PRINCE2-aligned Project
Every good system is based on a framework or architecture that governs its progression - from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework consists of eight distinctive processes that define the management activities of a project's life cycle. They encompass all activities
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Managing Quality Risk in a PRINCE2-aligned Project
Quality management and risk management go hand in hand. Quality expectations are established at the start of a project. Any deviations from these quality expectations during product development will increase project risk. The goal is to ensure that the customer will approve the quality of the end product and at the same time minimize the risk of impact on the project budget and schedule. Good
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Techniques for Managing a PRINCE2-aligned Project
Techniques answer the question ?How?? Project management techniques are procedures that members of a project team use to complete tasks. Experienced Project Managers often keep a toolbox of proven and trusted techniques nearby. They need techniques that are documented and repeatable. Techniques should also be flexible and appropriate for use with any type or size of project. The PRINCE2 project
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IT Challenges Present and Future
With every improvement in information technology comes new challenge. Whether trying to upgrade systems, enhance e-commerce opportunities, or simply make projects more successful, your job as IT manager is to avoid the pitfalls inherent in each task. Meanwhile, new and demanding responsibilities are on the horizon for governance, cybersecurity, and incident response, fields that are still under
more...
Globalization and Our Changing World
Globalization has become a foundation for most major corporations. This course provides you with a "big picture" view of globalization. You will be introduced to the trends that have opened the doors to a global economy and the factors that drive corporate globalization. You will also learn about the major trade agreements that pave the road to global commerce.
more...
Business Concepts and the Internet
To identify the applications of e-commerce and their benefits and drawbacks
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Business Concepts and the Internet
To identify the applications of e-commerce and their benefits and drawbacks
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Business Concepts and the Internet
To identify the applications of e-commerce and their benefits and drawbacks
more...
Business Concepts and the Internet
To identify the applications of e-commerce and their benefits and drawbacks
more...
Business Concepts and the Internet
To identify the applications of e-commerce and their benefits and drawbacks
more...
Business Concepts and the Internet
To identify the applications of e-commerce and their benefits and drawbacks
more...
Export Controls
After the events of September 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or other harmful uses. The EAR are far reaching and affect
more...
Project Planning Controlling a PRINCE2-aligned Project
An effective project management methodology requires a foundation of core components that allow project managers, project boards, and project team members to organise and control the project management process. These components are the building blocks of good project management. The project management methodology advocated by PRINCE2 includes eight components: Business Case, Organisation, Plans,
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Overview of Project Managing a PRINCE2-aligned Project
Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organisational change, it is crucial to choose a good and proven method for managing projects.
more...
Brand Management Integrated Marketing

Brand Management: Integrated Marketing gives you information about integrated brands. The program provides you a process for integrating a brand throughout your company. Additionally, the program defines brand diver components and how these components can be used to communicate an integrated brand through the appropriate media. The program also provides you with guidelines and processes for
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SAP R 3 Supply Chain Management

Course Overview
The course Supply Chain Management is intended to give company executives and interested experts in various industries an overview of the content, goals, possibilities and challenges of Supply Chain Management. As most chores within the supply chain today cannot do without the use of computer software, the course shows concrete
examples using SAP within different industry
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Introduction to E-Commerce

This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce.
Learn To:
Introduction to
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Introduction to the Internet and World Wide Web

Course Overview
This course provides Internet and Web users with the knowledge and skills required to select an Internet connection type and Internet Service Provider (ISP), locate and retrieve information on the Web, and communicate with others via the Internet. An overview of the Internet and its services, business uses of the Internet, and Internet security concerns will be covered. In
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E-Commerce Security

This course is intended for students who wish to consider the impact of security issues on e-commerce implementation.
Learn To:
Identify the features of a Security Firewall.
Identify the features of Information Encryption.
Identify the features of Authentication and Authorization.
Identify the features of E-Commerce Payment Security.
Audience:
This course is
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Building an E-Commerce Business Case

This course provides the learner with information which addresses the relationship between costs and benefits.
Learn To:
Build Online Revenues.
About B2B Consumer Transactions.
About Sales and Services.
About Online Customer Relationships.
About the Virtual Value Chain.
Audience:
This course is intended for Managers and technical staff who are in a position to
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E-Commerce Curriculum

The Complete e-Commerce Curriculum includes the following courses:
Introduction to e-Commerce
Evaluating e-Commerce Options
e-Commerce Security
e-Commerce Implementation Issues
Building an e-Commerce Business Case
To review individual course descriptions, please return to the previous page and select the desired title(s).
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Designing for Cisco Internetwork Solutions Part 4

This is the fourth course in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861.. It covers traditional voice architectures, voice architecture integration, voice technology requirements, and capacity planning using voice traffic engineering concepts.
Learn To:
Identify guidelines for network security risk assessment.
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Windows 2000 Network--Designing Security Part 5 Sec Access to Partners

Course Overview This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security. L earn To: Design a strategy for
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CIW E-Commerce Designer Curriculum

The CIW E-Commerce Designer Curriculum includes the following courses: CIW E-Commerce Designer: Part 1(Foundations) CIW E-Commerce Designer: Part 2(Product Marketing) CIW E-Commerce Designer: Part 3(Site Usability) CIW E-Commerce Designer: Part 4(Site Implementation) CIW E-Commerce Designer: Part 5(Transaction Mgt.) To review individual course descriptions, please return to the previous
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CIW E-Commerce Designer Part 1 Foundations

Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations, B2B Frameworks and Law and the Internet. Learn To Identify the factors that drive
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CIW E-Commerce Designer Part 2 Product Marketing

Course Overview This course presents students with both theoretical and practical instruction on E-Commerce marketing. The instruction can be divided into two main parts: Web Marketing Goals and Online Product Marketing. In the Web Marketing Goals section, the student will be given an overview of marketing goals and strategies. This will include an examination of the various types of marketing
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CIW E-Commerce Designer Part 3 Site Usability

Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site usability. The instruction can be divided into three main parts: Site Usability, Consumer Service Methods, and Site Management. Learn To Identify the reasons for considering usability in
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CIW E-Commerce Designer Part 4 Site Implementation

Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site implementation. The instruction can be divided into two main parts: Site Creation Methods and Site Development. Learn To Identify the features of independent online storefront creation
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CIW E-Commerce Designer Part 5 Transaction Mgt

Course Overview This is the final course in a five part series. Students will learn both theoretical and practical instruction on E-Commerce transaction management. Subjects covered in this course include online catalogs, payments, and security. Learn To Identify usability features of a Web site. Match the main Site Manager components with their functions. Identify the guidelines for
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Commerce Server 2000 Design Implementation Curriculum

The Commerce Server 2002 provides users with the skills necessary for user profiling, catalog management and advanced online business analytics including installation, administration tools, site packaging, and Commerce Server Manager. This curriculum consists of five Skill Builder courses. Course 74116 MS Commerce Server 2000: Design and Imp. Part 1 - Intro, 74117 MS Commerce Server 2000: Design
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Commerce Server 2000 Design Impl Part 1 Intro

This is the first course in a five part series that covers Commerce Server 2000, focusing on business, functional, and integration requirements that need to be considered in preparation for its deployment. The course then covers Business to Consumer Web sites and fundamental elements of Commerce Server 2000, including installation, administration tools, site packaging, and Commerce Server Manager.
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Commerce Server 2000 Design Impl Part 2 Users Objects Catalogs

This is the second course in a five part series that covers the importance of user authentication and how to set up identification, authentication, and profiling systems for anonymous and registered users. The course also focuses on catalogs in a Commerce Server Web site, the tools used to create one, and the skills required to build Web pages to browse and search catalogs. Learn To: o
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Commerce Server 2000 Design Impl Part 3 Pipelines

This is the third course in a five part series that focuses on pipelines and their use in running ad campaigns. It covers how to define and run a pipeline in Microsoft Commerce Server 2000, and how to create custom components - Scriptor and Compiled - that can be added to a pipeline. The course also covers the code used to implement campaigns built and designed by Commerce Server 2000. Learn To:
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i-Net Certification Curriculum

i-NET+ is a vendor-neutral, entry-level Internet certification program that tests baseline technical knowledge of Internet, Intranet and Extranet technologies. This certification is intended to help people enter the Intranet industry and get jobs in Internet infrustructure, services and Web-related application development areas. Subjects covered include Internet basics and clients, development,
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i-Net Part 1 Internet Basics Infrastructure

This is the first course in a four part series that introduces internetworking. It describes internetworking components and when to use them. This course also introduces the OSI Layer and TCP/IP, DNS hierarchical structure, and remote access protocols. Topics covered include network access points, ISPs and Internet backbone, and the Internet connectivity process. Learn To: o Sequence the
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i-Net Part 2 Servers Clients Performance

This is the second course in a four part series that presents students with instruction on the main Internet servers, application server providers, and how to configure and use Internet clients. The course also teaches about site monitoring procedures and client-side and server-side caching. Learn To: o Identify features and functions of a Web server. o Identify features and functions of an
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i-Net Part 3 Web Site Development

This is the third course in a four part series that presents students with an overview of programming languages and database integration technologies. This course focuses on the basic HTML tags for Web site creation and Web site enhancement techniques; including adding interactivity, style sheets, and modern technologies. Web site testing and using search engines effectively are also covered.
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i-Net Part 4 Security Business Concepts

This is the final course in a four part series that presents students with an overview of Internet security and business concepts. this course covers possible areas of vulnerability and how to protect against viruses, restrict and control access, conduct auditing, and handle encryption. E-business and e-commerce concepts and models, managing transactions and instruction on language and marketing
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Managing the Expert Developing a Successful Environment

Managing the Expert: Developing a Successful Environment explains management strategies, incentive programs, and the challenges of maximizing experts' creative potential. It identifies the processes for designing and implementing expert-appropriate incentive programs, managing renegade creativity, and managing barriers to expert creativity. Learn To Provide
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Essentials of Business Law Cyberlaw

Essentials of Business Law: Cyberlaw offers the student an overview of the essentials of cyberspace, including how to conduct business in cyberspace and how to handle employment in cyberspace. The program also outlines cyberspace offenses, forms of advertising on the Internet, Internet recruiting, the use of e-money, and telecommuting. Learn To Identify
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Evaluating E-Commerce Options

This course is intended for students who wish to consider some of the costs as well as the potential benefits of e-commerce. A survey of e-commerce strategies and an overview containing implementation descriptions will help the student better understand the basis of costs associated with e-commerce.
Learn To:
The Market Environment.
External Factors.
Core Developer
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E-Commerce Implementation Issues

This course provides the learner with information and case studies highlighting the issues associated with E-commerce Implementation.
Learn To:
Identify the components of a basic e-commerce Web site.
Identify the functions of online storefront systems.
Identify the role of user access control and authentication software in selling products online.
Identify key payment
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Site Server 3 0 Commerce Solutions Curriculum

Course Overview The course provides students with the knowledge and skills necessary to implement, support, maintain, optimize and troubleshoot electronic commerce (e-commerce) sites using Microsoft Site Server version 3.0, Commerce Edition. This curriculum consists of 2 Skill Builder courses: 72508 Commerce Solutions With Microsoft Site Server 3.0 Part 1 72509 Commerce Solutions With Microsoft
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Site Server 3 0 Commerce Solutions - Part 1

Course Overview This is the first course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. At the completion of this course, students will learn to understand the methods and procedures of designing a Commerce site; identify the structure of a
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Site Server 3 0 Commerce Solutions - Part 2

Course Overview This is the final course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. At the completion of this course, students will learn to administer a Site Server, Commerce Edition web site; deploy a web application using Site Server,
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CIW Security Professional Network Security Introduction

The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies.
Learn To:
Identify the elements of a security infrastructure.
more...
Commerce Server 2000 Design Impl Part 4 Ad Campaigns Websites

This is the fourth course in a five part series that teaches how to build ad, discount, and direct mail campaigns. It provides basic coverage of what packaging is, how it works, and when and why the learner will want to package their Commerce Server Web sites. Topics that teach how to manage user accounts and managing orders are also covered. Learn To: o Identify features of Commerce Server
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Commerce Server 2000 Design Impl Part 5 Infra Sec Admin

This is the final course in a five part series that covers designing a network infrastructure to support Commerce Server 2000, describing the infrastructure components including Web Farms, staging servers and development servers, and covering network performance improvement by using switches to connect servers. The course focuses on providing network security, including configuring firewalls and
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Microsoft NET Tech Overview Part 2 NET Server Infrastructure Services

This course covers the .NET Enterprise Servers infrastructure, explaining each of the servers in turn - BizTalk Server 2000, Application Center 2000, Commerce Server 2000, Host Integration Server, SQL Server 2000, Exchange Server 2000, ISA Server 2000, Mobile Information 2001 Server. It then covers each of the chief products of the .NET initiative and each of the chief services. The course
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Microsoft NET Tech Overview Part 2 NET Server Infrastructure Services

This course covers the .NET Enterprise Servers infrastructure, explaining each of the servers in turn - BizTalk Server 2000, Application Center 2000, Commerce Server 2000, Host Integration Server, SQL Server 2000, Exchange Server 2000, ISA Server 2000, Mobile Information 2001 Server. It then covers each of the chief products of the .NET initiative and each of the chief services. The course
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E-Business Part 1 Facing the E-Business Challenge

The first course in the e-Business curriculum focuses on the history, trends, and opportunities around the movement towards e-Business. It compares and contrasts e-Commerce and e-Business. Learn To: a Identify types of e-Business. a Identify e-Business technologies. a Identify the phases of e-Business. a Identify major trends in e-Business. a Identify the
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E-Business Technology Fundamentals Curriculum

This curriculum teaches the fundamentals of Web-based application architectures, as well as some key concepts in client and server-side technologies. It gives an introduction to e-commerce as a type of e-business and then guides the learner through Java 2, Java technologies and tools, and J2EE. This curriculum consists of three Skill Builder courses: E-business Technology Fundamentals: Part 1
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E-Business Technology Fund Part 2 e-Business Apps Technologies

This course begins with an introduction to e-commerce as a type of e-business. The learner is guided through e-business solutions and enterprise application integration. This course also covers e-business technologies, XML, and object technology. Learn To To identify key components of e-business strategies. To identify electronic
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Operations Management Operations Management Tools

Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.
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Moving from Technical Professional to Mgr Managing the IT Dept

...re across the IT department. It then teaches the value of E- Commerce in general as well as how to maximize the benefits of the company Web site in particular. Learn To: Identify elements of LAN and WAN schematics. Identify methods of increasing help desk efficiency. Identify guidelines for getting the best possible hardware and software deals. Identify key issues in software
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From HAZMAT Plans & Programs, Inc
Identifying Your Hazardous Waste
Identifying hazardous wastes according to RCRA regulations helps environmental professionals to determine how the waste must be managed. This course covers identification of hazardous wastes, characteristics of hazardous wastes, and universal and miscellaneous wastes according to RCRA regulations. Discarded material and excluded hazardous wastes will also be discussed in detail.
Apart from RCRA
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Identifying Your Hazardous Waste
Identifying Your Hazardous Wastes
Identifying hazardous wastes according to RCRA regulations helps environmental professionals to determine how the waste must be managed. This online course covers identification of hazardous wastes, characteristics of hazardous wastes, and universal and miscellaneous wastes according to RCRA regulations. This course also discussed discarded material and excluded hazardous wastes in details. Apart
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DOT Hazardous Materials by Highway Training Overview

The DOT Hazardous Materials by Highway Training course broadly covers the DOT's regulations in regards to the classification, identification, packaging, marking, labeling, documenting and placarding of hazardous materials in highway transportation. Hazardous material (HAZMAT), as defined by the US Department of Transportation (DOT) is "...a substance or material that...is capable of posing an
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Hazardous Materials by Highway Training Overview

The Hazardous Materials By Highway training course broadly covers the US DOT's regulations in regards to the classification, identification, packaging, marking, labeling, documenting and placarding of hazardous materials in highway transportation. In addition, this online course discusses security plans and proper emergency response to reduce risk associated with hazardous material transportation.
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From Serebra Learning Corporation
Globalization and Our Changing World
Globalization has become a foundation for most major corporations. This course provides you with a "big picture" view of globalization. You will be introduced to the trends that have opened the doors to a global economy and the factors that drive corporate globalization. You will also learn about the major trade agreements that pave the road to global commerce. Executives, managers, supervisors,
more...
IT Challenges Present and Future
With every improvement in information technology comes new challenge. Whether trying to upgrade systems, enhance e-commerce opportunities, or simply make projects more successful, your job as IT manager is to avoid the pitfalls inherent in each task. Meanwhile, new and demanding responsibilities are on the horizon for governance, cybersecurity, and incident response, fields that are still under
more...
What Microsoft NET Means for IT Professionals
To introduce the concepts and components of Microsoft .NET Business managers, IT professionals
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Installation of ISA Server 2000
To demonstrate how to install ISA Server on a computer running Microsoft Windows 2000 Server and configure web proxy, firewall, and SecureNAT clients IT Professionals including web administrators, network administrators, and security administrators but not network architects
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Access Policies Caching and VPNs in Microsoft ISA Server 2000
To describe the components of access policies, configure caching on ISA Server, and explain the use of VPNs IT Professionals including web administrators, network administrators, and security administrators but not network architects
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Firewalls and Access to Internal Resources with Microsoft ISA Server 2000
To describe securing the ISA server and explain publishing IT Professionals including web administrators, network administrators, and security administrators but not network architects
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Monitoring Reporting and ISA Server Enterprise Edition
To describe the use of ISA Server in an enterprise and develop a strategy for monitoring ISA Server activity IT Professionals including web administrators, network administrators, and security administrators but not network architects
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Developing a Commerce Server 2000 Solution
To discuss how to develop a Commerce Server 2000 solution IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam
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Data Management in Commerce Server 2000
To discuss data management in Commerce Server 2000 IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam
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Planning for Deployment of Microsoft Commerce Server 2000
To provide an overview of Commerce Server 2000 and to explain resource and planning requirements for deploying Commerce Server 2000 IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam
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Deployment Tasks for Microsoft Commerce Server 2000
To describe how to deploy Commerce Server 2000 IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam
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Web Strategies for Business
This WestNet e-Learning module begins with a review of the brief, but rapid, evolution of Web sites from static brochures to highly interactive online applications. We also trace the parallel development of e-commerce, and outline the major models of business on the Web.
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E-Commerce 7 0
This WestNet e-Learning module explores the extensive, invisible "back-end" systems that make online business possible: credit cards and electronic cash, Web marketing strategies, search engines that bring customers to online storefronts, and integrated systems of specialized servers that handle complex transactions at a distance.
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Introduction to e-Commerce
This course covers the world of electronic commerce or eCommerce. The course starts from a basic introduction of e-commerce and EDI through how the Internet and the World Wide Web has become the infrastructure upon which electronic commerce is built. Learn about the programming languages of the Web and type of equipment needed for enterprises to build a successful eCommerce business. Also learn
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Electronic Commerce Strategies
This course, eCommerce Strategies, presents business strategies for electronic commerce, including branding, technology-enabled relationship management, purchasing, electronic data interchange, supply-chain management, auction sites, virtual communities, and Web portals. Also discussed are the factors that are important to electronic commerce but that are not business or technology issues. These
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Electronic Commerce Security Issues
This course describes the technologies of ecommerce, including electronic commerce security issues and electronic payment systems. Also presented are business strategies for electronic commerce, including branding and technology-enabled relationship management. The course ends with a discussion of topics that are important to e-commerce but are neither business nor technology issues. These topics
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e-Business Part 1 Facing the e-Business Challenge
The first course in the e-Business curriculum focuses on the history, trends, and opportunities around the movement towards e-Business. It compares and contrasts e-Commerce and e-Business. The target audience is those individuals tasked with planning/implementing e-Business strategies within an organization (primarily technical and business managers, as opposed to programmers, network engineers,
more...
Introduction to e-Commerce
This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce. This course is intended for Managers and
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Evaluating e-Commerce Options
This course is intended for students who wish to consider some of the costs as well as the potential benefits of e-commerce. A survey of e-commerce strategies and an overview containing implementation descriptions will help the student better understand the basis of costs associated with e-commerce. This course is intended for Managers and technical staff who are in a position to provide
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e-Commerce Security
This course is intended for students who wish to consider the impact of security issues on e-commerce implementation. This course is intended for Managers and technical staff who are in a position to provide e-commerce security recommendations to executives.
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e-Commerce Implementation Issues
This course provides the learner with information and case studies highlighting the issues associated with E-commerce Implementation. This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives.
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Building an e-Commerce Business Case
This course provides the learner with information which addresses the relationship between costs and benefits. This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives.
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Digital Payments
To identify the main components of Internet commerce payment systems and to recognize new and recently outdated payment trends Computer professionals already engaged or seeking to be involved in network design, implementation, consultancy and support; IT and business managers who need to learn about current and future digital payment technologies; students investigating or researching digital
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Microsoft Windows 2000 Network - Designing Security Part 5: Securing Access to Partners
This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security.
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Operations Management Operations Management Tools
Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.
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E-Commerce
This module begins by introducing the business principles that every e-commerce Web site must consider. We then move on to explore the extensive invisible "back-end" systems that make online business possible. Finally we introduce some of the most important legal concepts and developments that affect the Web professional.
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Microsoft Commerce Server 2000: Design and Implementation Part 3 - Pipelines
This is the third course in a five part series that focuses on pipelines and their use in running ad campaigns. It covers how to define and run a pipeline in Microsoft Commerce Server 2000 and how to create custom components - Scriptor and Compiled - that can be added to a pipeline. The course also covers the code used to implement campaigns built and designed by Commerce Server 2000.
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Moving from Technical Professional to Manager: Managing the IT Department
With management and team fundamentals in place this course gives an overview of some typical areas of IT management and some of their related issues. Beginning with networks and network issues the course then goes on to look at strategies for purchasing and rolling out new hardware and software across the IT department. It then teaches the value of E- Commerce in general as well as how to
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IBM e-business Technology Fundamentals Part 2: e-business Applications and Techn
This course begins with an introduction to e-commerce as a type of e-business. The learner is guided through e-business solutions and enterprise application integration. This course also covers e-business technologies XML and object technology.
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Microsoft Commerce Server 2000 Design and Implementation Part 1: Introduction


This is the first course in a five part series that covers Commerce Server 2000, focusing on business, functional, and integration requirements that need to be considered in preparation for its deployment. The course then covers Business to Consumer Web sites and fundamental elements of Commerce Server 2000, including installation, administration tools, site packaging, and Commerce Server Manager.
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Microsoft Commerce Server 2000 Design and Implementation Part 2: Users, Objects, and Catalogs


This is the second course in a five part series that covers the importance of user authentication and how to set up identification, authentication, and profiling systems for anonymous and registered users. The course also focuses on catalogs in a Commerce Server Web site, the tools used to create one, and the skills required to build Web pages to browse and search catalogs.
more...
Microsoft Commerce Server 2000: Design and Implementation Part 3 - Pipelines


This is the third course in a five part series that focuses on pipelines and their use in running ad campaigns. It covers how to define and run a pipeline in Microsoft Commerce Server 2000, and how to create custom components - Scriptor and Compiled - that can be added to a pipeline. The course also covers the code used to implement campaigns built and designed by Commerce Server 2000.
more...
Microsoft Commerce Server 2000 Design and Implementation Part 4: Ad Campaigns, Web Sites, and Shopp


This is the fourth course in a five part series that teaches how to build ad, discount, and direct mail campaigns. It provides basic coverage of what packaging is, how it works, and when and why the learner will want to package their Commerce Server Web sites. Topics that teach how to manage user accounts and managing orders are also covered.
more...
Microsoft Commerce Server 2000 Design and Implementation Part 5: Infrastructure, Security, & Admin.


This is the final course in a five part series that covers designing a network infrastructure to support Commerce Server 2000, describing the infrastructure components including Web Farms, staging servers and development servers, and covering network performance improvement by using switches to connect servers. The course focuses on providing network security, including configuring firewalls and
more...
Microsoft Windows 2000 Network - Designing Security Part 5: Securing Access to Partners


This is the final course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security.
more...
XML for Managers


XML for Managers is ideal for all managers and developers who are considering building XML standards for business to business or other e-commerce functions. After completion of the course, managers will be able to evaluate the use of XML within their own organization.
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Introduction to e-Commerce


This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce.
more...
Evaluating e-Commerce Options


This course is intended for students who wish to consider some of the costs as well as the potential benefits of e-commerce. A survey of e-commerce strategies and an overview containing implementation descriptions will help the student better understand the basis of costs associated with e-commerce.
more...
e-Commerce Security


This course is intended for students who wish to consider the impact of security issues on e-commerce implementation.
more...
e-Commerce Implementation Issues


This course provides the learner with information and case studies highlighting the issues associated with E-commerce Implementation.
more...
Building an e-Commerce Business Case


This course provides the learner with information which addresses the relationship between costs and benefits.
more...
e-Business Part 1: Facing the e-Business Challenge


The first course in the e-Business curriculum focuses on the history, trends, and opportunities around the movement towards e-Business. It compares and contrasts e-Commerce and e-Business.
more...
i-Net+ Part 4: Security and Business Concepts


This is the final course in a four part series that presents students with an overview of Internet security and business concepts. this course covers possible areas of vulnerability and how to protect against viruses, restrict and control access, conduct auditing, and handle encryption. E-business and e-commerce concepts and models, managing transactions and instruction on language and marketing
more...
Microsoft Commerce Server 2000 Design and Implementation Part 1: Introduction
This is the first course in a five part series that covers Commerce Server 2000 focusing on business functional and integration requirements that need to be considered in preparation for its deployment. The course then covers Business to Consumer Web sites and fundamental elements of Commerce Server 2000 including installation administration tools site packaging and Commerce Server Manager.
more...
Microsoft Commerce Server 2000 Design and Implementation Part 2: Users, Objects, and Catalogs
This is the second course in a five part series that covers the importance of user authentication and how to set up identification authentication and profiling systems for anonymous and registered users. The course also focuses on catalogs in a Commerce Server Web site the tools used to create one and the skills required to build Web pages to browse and search catalogs.
more...
Microsoft Commerce Server 2000 Design and Implementation Part 4: Ad Campaigns, Web Sites, and Shopp
This is the fourth course in a five part series that teaches how to build ad discount and direct mail campaigns. It provides basic coverage of what packaging is how it works and when and why the learner will want to package their Commerce Server Web sites. Topics that teach how to manage user accounts and managing orders are also covered.
more...
Microsoft Commerce Server 2000 Design and Implementation Part 5: Infrastructure, Security, & Admin.
This is the final course in a five part series that covers designing a network infrastructure to support Commerce Server 2000 describing the infrastructure components including Web Farms staging servers and development servers and covering network performance improvement by using switches to connect servers. The course focuses on providing network security including configuring firewalls and
more...
CIW E-Commerce Designer Part 1: Foundations
The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations B2B Frameworks and Law and the Internet.
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CIW E-Commerce Designer Part 2: Product Marketing
This course presents students with both theoretical and practical instruction on E-Commerce marketing. The instruction can be divided into two main parts: Web Marketing Goals and Online Product Marketing. In the Web Marketing Goals section the student will be given an overview of marketing goals and strategies. This will include an examination of the various types of marketing strategies product
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CIW E-Commerce Designer Part 3: Site Usability
The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site usability. The instruction can be divided into three main parts: Site Usability Consumer Service Methods and Site Management.
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CIW E-Commerce Designer Part 4: Site Implementation
The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site implementation. The instruction can be divided into two main parts: Site Creation Methods and Site Development.
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CIW E-Commerce Designer Part 5: Transaction Management
This is the final course in a five part series. Students will learn both theoretical and practical instruction on E-Commerce transaction management. Subjects covered in this course include online catalogs payments and security.
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Commerce Solutions with Microsoft Site Server 3.0 - Part 1
This is the first course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057 Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0 Commerce Edition. At the completion of this course students will learn to understand the methods and procedures of designing a Commerce site; identify the structure of a Commerce Server site
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Commerce Solutions with Microsoft Site Server 3.0 - Part 2
This is the final course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057 Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0 Commerce Edition. At the completion of this course students will learn to administer a Site Server Commerce Edition web site; deploy a web application using Site Server Commerce Edition;
more...
Microsoft .NET Technology Overview: Part 2 - .NET Server Infrastructure and Services
This course covers the .NET Enterprise Servers infrastructure explaining each of the servers in turn - BizTalk Server 2000 Application Center 2000 Commerce Server 2000 Host Integration Server SQL Server 2000 Exchange Server 2000 ISA Server 2000 Mobile Information 2001 Server. It then covers each of the chief products of the .NET initiative and each of the chief services. The course concludes with
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i-Net+ Part 4: Security and Business Concepts
This is the final course in a four part series that presents students with an overview of Internet security and business concepts. this course covers possible areas of vulnerability and how to protect against viruses restrict and control access conduct auditing and handle encryption. E-business and e-commerce concepts and models managing transactions and instruction on language and marketing
more...
e-Business Part 1: Facing the e-Business Challenge
The first course in the e-Business curriculum focuses on the history trends and opportunities around the movement towards e-Business. It compares and contrasts e-Commerce and e-Business.
more...
Introduction to e-Commerce
This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce.
more...
Evaluating e-Commerce Options
This course is intended for students who wish to consider some of the costs as well as the potential benefits of e-commerce. A survey of e-commerce strategies and an overview containing implementation descriptions will help the student better understand the basis of costs associated with e-commerce.
more...
e-Commerce Security
This course is intended for students who wish to consider the impact of security issues on e-commerce implementation.
more...
e-Commerce Implementation Issues
This course provides the learner with information and case studies highlighting the issues associated with E-commerce Implementation.
more...
Building an e-Commerce Business Case
This course provides the learner with information which addresses the relationship between costs and benefits.
more...
E-commerce Fundamentals
This course is the first course in the E-Commerce curriculum. It provides students with an introduction to the technologies and concepts of e-commerce. It also provides students with the knowledge of different e-commerce system architectures and planning the implementation of an e-commerce system.
more...
E-commerce Technologies
The E-commerce Technologies WBT is the second course in the E-commerce curriculum. It introduces the students to the technologies used in implementing e-commerce.
more...
Overview of MS Site Server 3.0 (Commerce Edition)
This course provides an overview of E-commerce solutions and the considerations involved in designing and implementing an E-commerce solution with Microsoft Site Server Commerce Edition. The course makes students familiar with the features of Commerce Edition and takes them through the process of installing Commerce Edition. The course also gives a detailed description of the two major
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Implementing MS Site Server 3.0 (Commerce Edition)
This course provides students with the skills required for creating, maintaining, and optimizing commerce sites. It also provides students with the skills for administering advertisements, creating and managing components and pipelines, data services, and deploying commerce sites. In addition, the course prepares students to take the Microsoft Certification exam Designing and Implementing
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From International Career Institute
e-Business Course
This course develops the skills necessary for developing and managing an e-business or e-commerce department of a larger business. Developed by leading e-business leaders, it covers a range of topics that will ensure your career in e-business has a strong foundation.
How will you benefit?
- Fast track your career in e-business
- Learn the inside secrets of how e-business run profitable
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From TechSkills
CIW Certification







TechSkills offers two certification programs in web design.
The Master Certified Internet Webmaster Designer certification trains you to implements and maintain web sites, create web content, design e-commerce strategies and use web management tools. This program includes two courses:
IDO-520 Site Designer
IDO-525 E-Commerce Designer
The Certified Internet Webmaster Associate
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Web Design







TechSkills offers two certification programs in web design.
The Master Certified Internet Webmaster Designer certification trains you to implements and maintain web sites, create web content, design e-commerce strategies and use web management tools. This program includes two courses:
IDO-520 Site Designer
IDO-525 E-Commerce Designer
The Certified Internet Webmaster Associate
more...
From Sessions College for Professional Design
Web Design Advanced Certificate Program


This Certificate Program focuses on developing the visual graphic and information development skills required to create compelling Web sites.
Students learn professional applications for Adobe Photoshop, Macromedia Dreamweaver and Flash, or equivalent digital imaging, HTML editor, and interactive animation tools. Advanced Certificate students select a single area of professional concentration.
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e-commerce


Shopping at Amazon.com may be easy, but building an e-commerce Web site is a serious challenge. What with business plans, technology, hosting, architecture, accounting, shopping cart, security, and legal issues, it's no wonder most designers leave e-commerce Web design to the pros.
In this hands-on course, you'll learn how to build a well-conceived, fully functional e-commerce Web site for your
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From JED New Media inc.
R soudre les plaintes de vos clients
Le JEDlet identifie d abord les diff rents types de plaintes et les attentes des clients d un commerce de d tail. Il d crit ensuite les diff rentes tapes du traitement d une plainte et termine en expliquant comment faire un suivi aupr s de la client le afin d assurer leur satisfaction.Le JEDlet n offre pas de solutions concr tes pour r soudre les plaintes de vos clients; il d montre plut t
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From Braini Academic
Comprehensive Worldspan




A special package of five courses providing comprehensive coverage of the Worldspan GDS.
Subjects Covered...
Course 1, Airline Reservations: "Access Plus", agent assembly areas, ARNK segments, basic and advanced flight availability, basic and advanced PNR fields, basic and advanced PNR retrieval, book/ cancel/ rebook/ insert/ move segments, calculator functions, calendar functions, change/
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Introduction to Worldspan
A fast-paced yet thorough introduction to the Worldspan GDS.
Subjects Covered...
Sine in, sine out, encoding city and airline names, decoding city and airline codes, display a PNR, display PNR subfields, display history of PNR, display flight availability, display return availability, advanced flight availability, advanced availability entries, display availability continuation entries,
more...
Comprehensive Sabre
A special package of six courses providing comprehensive coverage of the Sabre GDS.
Subjects Covered...
Course 1, Airline Reservations: Agent assembly areas, ARNK segments, basic and advanced city pair availability, basic and advanced PNR fields, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change and delete PNR fields, change segment status, currency
more...
Sabre - Moving from Galileo




A specially designed course for experienced Galileo users. This course will leverage your knowledge of Galileo to teach you Sabre in a fraction of the time.
Subjects Covered...
Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment,
more...
Sabre - Moving from Apollo




A specially designed course for experienced Apollo users. This course will leverage your knowledge of Apollo to teach you Sabre in a fraction of the time.
Subjects Covered...
Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment,
more...
Apollo - Moving from Sabre




A specially designed course for experienced Sabre users making the move to Apollo. This course will leverage your knowledge of Sabre to teach you Apollo in a fraction of the time.
Subjects Covered...
ATFQ, CarMaster, FLIFO displays, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, RoomMaster, VIT displays, action codes, arrival-unknown segments, dollar saver,
more...
Introduction to Sabre




A fast-paced yet thorough introduction to the Sabre GDS.
Subjects Covered...
"Bargain Finder" fare search, FOX, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car bookings, changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, fare displays, flight availability, flight service
more...
Comprehensive Galileo




A special package of six courses providing comprehensive coverage of the Galileo GDS.
Subjects Covered...
Course 1, Airline Reservations: ARNK segments, basic and advanced BF fields, basic and advanced BF retrieval entries, basic and advanced flight availability, basic and advanced timetables, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change segment
more...
Introduction to Galileo




A fast-paced yet thorough introduction to the Galileo GDS.
Subjects Covered...
Galileo HELP, Best Buy, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car booking (CarMaster), changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, flight availability, flight service information, hotel
more...
Comprehensive Apollo




A special package of seven courses providing comprehensive coverage of the Apollo GDS.
Subjects Covered...
Course 1, Airline Reservations: Agent assembly areas, ARNK segments, basic and advanced PNR fields, basic and advanced PNR retrieval entries, basic and advanced flight availability, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change and delete PNR
more...
Introduction to Apollo




A fast-paced yet thorough introduction to the Apollo GDS.
Subjects Covered...
Apollo HELP, Dollar Saver, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car booking (CarMaster), changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, flight availability, flight service information, hotel
more...
Comprehensive Amadeus




A special package of seven courses providing comprehensive coverage of the Amadeus GDS.
Subjects Covered...
Course 1, Airline Reservations Part 1: Agent work areas, AIS, basic and advanced PNR elements, basic flight availability, basic timetables, basic/ miscellaneous PNR retrieval entries, book/ cancel/ rebook segments, calculator functions, calendar functions, cancel/ change PNR elements,
more...
Introduction to Amadeus




A fast-paced yet thorough introduction to the Amadeus GDS.
Subjects Covered...
AIS, access type indicators, additional hotel entries, addresses, basic flight availability, booking a car at a passenger's destination, booking a hotel at a passenger's destination, building a complete PNR and ending transaction, canceling seating elements, car terms, changing and deleting PNR data, changing
more...
Moving to Amadeus




A specially designed course for experienced GDS users. This course will leverage your knowledge of another GDS to teach you Amadeus in a fraction of the time.
Subjects Covered...
Signing in and out, agent work areas, help system, information system (AIS), encode and decode, time and date functions, PNR overview, basic PNR retrieval, PNR subfield display, flight availability, return
more...
Introduction to Abacus




A fast-paced yet thorough introduction to the Abacus GDS.
Subjects Covered...
"Bargain Finder" fare search, FOX, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car bookings, changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, fare displays, flight availability, flight service
more...
Travel Technology Essentials




This course provides strategic coverage of the technologies that power the modern business of travel. Nowhere else will you find such a comprehensive and insightful view into what makes this vast industry tick.
Topics range from the Internet to the Web and Web 2. 0; to business-grade telephony and Voice over IP (VoIP); to travel-specific technology frameworks used for distribution, aggregation,
more...
From CareerSaver Interactive Study Systems
CISSP Certification Training




Our CISSP training includes interactive, adaptive software as well as video courseware with hours of expert instruction from Chris Penick.
Chris Penick is CISSP certified and has been a consultant and CISSP trainer in the technology industry for the past 20 years. During that time he has worked as Principal Learning Consultant for Symantec, a webmaster for the FDA, a cyber-warfare scenario
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From PDHengineer. com-Decatur Professional Development, LLC
Introduction to ISO 9000 Series
Overview Standards documents are an increasingly essential part of industrial operations and customer safety and satisfaction. For those involved in the supply of goods and services, in assuring the quality and safety of activities and operations, and in providing direction for future planning it is important that they be aware of standards provisions, use these provisions in their activities,
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UV Lamps in Air Circulating Ductwork
Overview In today's complex buildings it is imperative that the HVAC engineer have a basic knowledge of all of the options available to provide an environment suitable to the concerns of the building owner and occupants. These include comfort, indoor air quality, terrorist attacks through the ventilation system, etc. Ultraviolet (UV) lights have been used to disinfect room air streams as
more...
Uniformat II Elemental Classification for Building Specifications
Overview It is imperative that the design professional uses organized methods of keeping track of design elements and cost control for building design and construction. In addition, it is helpful to track design decisions and cost controls throughout the life of the building from the Planning phase all the way through to the Operations phase including the Programming, Design and Construction
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From The Virtual Training Company
CompTIA i-Net Certification
VTC's CompTIA i-Net+ Certification is intended for users who are interested in pursuing Internet-related careers and provides information required to prepare for the CompTIA i-Net+ certification. The CompTIA i-Net+ certification validates the knowledge of technical and non-technical professionals with at least six months experience in Internet, Intranet, Extranet and E-commerce technologies.
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Macromedia Contribute 2
Macromedia Contribute 2 allows users and groups to update, create, and publish content to any existing website within seconds. All without knowing HTML! At the same time, Contribute 2 offers web professionals the control needed to lock down site design, layout and code. VTC author, John Kuhlman, demonstrates how to customize Contribute 2, create connections, build and edit web content, create
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Introduction to E-Commerce
This course provides a user with the fundamentals of analyzing, designing and building an E-Commerce website. The course is taught from the viewpoint of a web developer working with a small business client and covers such topics as proposals, contracts, site design, marketing, financial and security considerations, shopping cart technology, billing, order processing, shipping, confirmation and
more...
From Skillspride Online Training
I-Net+ Module 13 - E-commerce
On completion of this module, readers will be able to understand e-commerce terms and concepts.
more...
