From Serebra Learning Corporation
The OSI Model 
Upon completing this
WestNet e-Learning module, you will be able to explain why the
OSI model was created; name and understand the layers of the OSI reference model; and, describe what an open standard is and why it benefits both vendors and customers.
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Computer Telephony Integration 
This
WestNet e-Learning module provides a broad overview of the way
CTI typically works. We will then describe the different levels of automation that fall under the general category of CTI and define some of the key terms and concepts necessary to understand CTI functionality.
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Components Used to Build Networks 
This
WestNet e-Learning module introduces internetworking devices, such as repeaters, hubs, switches, bridges, routers, and gateways as the connectors between the individual segments of a broadcast network that has been broken down into separate segments.
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E-Learning Essentials Pt 1 E-Learning and Successful Strategy 
...designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy in
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E-Learning Essentials Pt 2 Marketing Your Solution 
...e aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups within an
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E-Learning Essentials Pt 3 Deploying and Measuring Your Solution 
...lum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the
Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with the solution
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Graphic Design Primer 
This
WestNet e-Learning module explores the basics of graphic design, including color theory, readability, page layout, and composition as they relate to
Web design.
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Advanced Site Architecture 
In this
WestNet e-Learning module, you will learn how to extend basic techniques to design more complex sites. You will also be introduced to the drawings and plans that must be delivered to a user interface developer.
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Usability Engineering 
This
WestNet e-Learning module presents the concept of usability engineering and also explores the various forms of testing and measurement, measurement devices, and methodology.
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Web Strategies for Business 
This
WestNet e-Learning module begins with a review of the brief, but rapid, evolution of
Web sites from static brochures to highly interactive online applications. We also trace the parallel development of e-commerce, and outline the major models of business on the Web.
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E-Commerce 7 0 
This
WestNet e-Learning module explores the extensive, invisible "back-end" systems that make online business possible: credit cards and electronic cash,
Web marketing strategies, search engines that bring customers to online storefronts, and integrated systems of specialized servers that handle complex transactions at a distance.
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Web Development Process 
In this
WestNet e-Learning module, we show how
Web developers can benefit by applying formal software engineering processes to site projects. Many Web developers are still learning the lesson that the softwaredevelopment community learned 20 years ago: process pays. It pays in shorter schedules, better designs, and higher user satisfaction.
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Legal Ethical Social Global and Taxation Issues 
...e-Learning module provides a look at some of the legal and social issues to consider in your work as a
Web professional. As the Web has become more entwined with our personal and professional lives, the laws, rules, and customs of the day-to-day real world have necessarily followed. In some cases, this has meant applying existing laws and customs to the
Internet. In others, new laws and new
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Network Protocols 
This
WestNet e-Learning module covers important information about services, layering, and protocols that will help you better understand key points. Additionally, you will learn how a protocol trace is taken and how to interpret the trace data.
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LAN and WAN Protocols 
This
WestNet e-Learning module explores local area network (
LAN) and wide area network (
WAN) protocols and how they are used to get information into the node so it can, in turn, be delivered to the processes at the higher layers.
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How to Build a Computer Network 
This
WestNet e-Learning module reviews the major concepts presented in this course and shows how they work together in several real-world situations. You will also learn how one local area network (
LAN) connects to another, with particular attention to
Internet connectivity.
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Convergence of Communications 
This
WestNet e-Learning module discusses how wide area network (
WAN) technologies support and help implement converged communications, voice, video, and data all transported over the same physical network topologies. We will also investigate components key to integrating puclic swiched telephone network (
PSTN) and data communications.
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WAN Components 
Upon completion of this
WestNet e-Learning module, you will understand the basic concepts and components used to move information from source to destination across a telecommunications network.
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Network Signals Cables Topologies 
In the
WestNet e-Learning module, we will consider the physical qualities of the network itself. We discuss the nature of electronic communication and explain how information can be transmitted as analog or digital signals. We then explore the various physical layouts or topologies of data networks, and show how the pattern of signal flow depends on the topology of the network.
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Computers and Software in Networks 
This
WestNet e-Learning module considers how computers communicate with each other and the basic concepts of how computers work. After we introduce the main types of computers, we discuss the most important components and features of computer systems.
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How Computer Protocols Work 
This
WestNet e-Learning module introduces you to the basic terms and concepts that underlie all computer communication protocols. You will learn how protocols work, and how different protocols work together to move data across a network. This knowledge will become the foundation of your understanding of how computer networks function.
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How Wide Area Networks Work 
This
WestNet e-Learning module discusses the technologies used to connect two or more local area networks (
LANs) over an extended distance, resulting in either a metropolitan area network (
MAN) or wide area network (
WAN). The difference between a MAN and a WAN will also be explored.
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The Basics of Novell NetWare 
This
WestNet e-Learning module outlines server and client environments, compares
NetWare 5.1 services to previous versions of NetWare, looks at
NDS and its management tools, and presents an overview of NetWare protocol stacks.
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Analysis of LANs 
This
WestNet e-Learning module will explain the key concepts of network development and introduce the types of network analysis tools that you will use as you evaluate the performance of an existing
LAN.
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Implementing a Small Network 
The lessons in this
WestNet e-Learning module follow the phases of the network design process, as we gather requirements, analyze, and design a small network for an imaginary company.
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Routing Table Protocols 
This
WestNet e-Learning module describes and compares the two major routing algorithms and discusses the dominant routing protocol based on each algorithm. We will also learn about several small, but important protocols created to solve special routing or transmission problems.
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How a Local Exchange Works 
This
WestNet e-Learning module focuses on telephone central offices (
COs), the telephone numbering system, and the physical connections that transmit signals between customers and COs.
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PBX and ACD Systems 
This
WestNet e-Learning module focuses on the private branch exchange (
PBX) telephone switching system. We will see how a combination of telephone switching and dedicated lines can create a wide area voice and data network that can treat most intraoffice calls as "local."
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Computer Protocols and the OSI Model 
This
WestNet e-Learning module introduces you to the basic terms and concepts that underlie all computer communication protocols. You will learn how different protocols work together in a layered system to move data across a network.
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WANs 
This
WestNet e-Learning module introduces the technologies used to connect two or more local area networks (
LANs) over an extended distance. We will also introduce the two main classes of technologies used for wide area network (
WAN) connectivity: point-to-point services and switched services.
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Network Configuration 
This
WestNet e-Learning module discusses broad concepts and solutions that require different combinations of operating systems, hardware, applications, or protocols.
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Troubleshooting 
This
WestNet e-Learning module presents a general approach for troubleshooting a network, the most common software and hardware tools for network troubleshooting, and a series of real-world problems that show how an administrator can use various combinations of tools and a disciplined approach to identify and correct many common problems.
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Using the Internet 
This
WestNet e-Learning module introduces
Web clients and how to use them. It also explores the differences between search methods and reviews data transfer methods and electronic mail.
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Web Servers 
In this
WestNet e-Learning module, you will examine the process used in building a
Web server solution capable of performing the tasks for which it is designed.
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Internet Features 
This
WestNet e-Learning module covers the newer technologies and features available to
Internet users including, colorful graphics, stunning animations, audio, and video. This module will also introduce those technologies and features that might be used on a more widespread basis in the future.
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LAN Protocols 
This
WestNet e-Learning module reviews the fundamental prinicples of network data flow and
Ethernet networks from older coax-based systems to the newest fiber-based
Gigabit networks. We will also examine the concepts of collision domains and traffic isolation.
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TCP/IP Protocols 
Upon completion of this
WestNet e-Learning module you will understand the details of the
Internet's primary protocols and how networks and devices use those protocols to establish reliable connections and move data across the worldwide network.
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Standards for Convergence 
In this
WestNet e-Learning module we first discuss the demands that converged traffic places on a network and list the functions and services a network must provide to support converged traffic. Then we explore the three major standards that define how networks can provide those essential services.
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NDS Security 
This e-Learning module presents the many guidelines to consider when implementing a security plan. We will also review several different administration structures and conclude with a discussion of administrator rights.
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The File System 
This e-Learning module introduces
NetWare's file system structure and shows you how to use it to maintain an organized easy-to-use and easy-to-manage environment.
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Drive Mappings and Login Scripts 
This e-Learning module presents the syntax used to map drive letters to file system locations describes the types of login scripts and explains proper login script syntax.
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Novell Distributed Print Services 
In this e-Learning module you will learn to create and load each
NDPS object download printer drivers manage desktop printers and configure and administer controlled access printers.
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ZENworks 
This e-Learning module presents an overview of
ZENworks as well as discusses application management and workstation management.
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Server Installation 
This e-Learning module discusses the processes of installing a new server and upgrading an existing system as well as system requirements and preinstallation planning considerations.
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The Network Infrastructure 
This
WestNet e-Learning module begins by explaining the basic concepts of how computers work and introduces the main components and features of computer systems. We will also discuss the physical elements of the network itself.
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