Instructor Led E-mail Training in Nigeria
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From DU&T Consulting
SETTING UP EFFECTIVE SALES TEAM

SETTING UP EFFECTIVE SALES TEAM
(Business Seminar Series)
Objectives
Participants would learn to:
Plan marketing activities and programmes
Organize the Sales Force architecture.
Develop sale team, sales reporting and pipeline
Improve business performance through sales
Content
Sales planning, projection and programmes
Managing the sales team
Sales monitoring and
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From Purssion Limited
Customer Service Excellence
CUSTOMER SERVICE EXCELLENCE
It takes considerable effort to win customersa trust and loyalty, but it takes no effort to lose it. Are your employees treating your customers right? Reasons why customers leave include:
Death a 1%
Relocation - 3%
Change of friends - 5%
Competitorsa Influence - 9%
Product/ Service dissatisfaction - 14%
The attitude of
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