E-mail Web-based Seminars - Training Resources

Customer Service Training ...e over the telephone, and communicate effectively through e-mail. This customer service class by teaching how to determine what customers want, and evaluate the service provided. Students will also learn how to create, implement, and monitor service standards. Course activities also cover conducting interviews, training and empowering employees, and recognizing desirable behavior. Finally  more...

Time Management Training This team buiding training course teaches students the fundamentals of time management. Students will learn how to evaluate the use of time, identify goals and set priorities, develop an overall time management plan, discuss the Pareto principle, assign a price to time, conduct a time audit, and correctly identify and control poor time management personality types. Course activities also cover  more...

E-mail Etiquette Training ...E-mail Etiquette training course teaches students how to use e-mail effectively. Students will learn how to write effective messages and e-policies, use e-mail accessories and passwords, and prevent your password from being stolen. Course activities also cover using the subject line, considering your recipient, managing e-mail volume, following netiquette guidelines, attaching files, preparing  more...

TOP 10 TIPS FOR CREATING A BLOGGING AND SOCIAL MEDIA POLICY Social Media is changing the face of the workplace in America. The explosion of this new method of communication including Twitter, Facebook, My Space, Linkedin and Blogs has raised new legal challenges for employers. These challenges require that HR become even more diligent in developing policies and procedures to avoid liability and protect the employer. Join us for this informative and  more...

Top Tips To Prevent Workplace Violence in your Workplace ...ping cart. You may also contact us at 917-417-1715 or via e-mail at info@hrlearningcenter. com. About Your Speaker Ms. Fleischer is the Founder and President of HR Learning Center LLC, a human resources consulting firm specializing in the area of employment law. HR Learning Center LLC provides training seminars and consulting on a wide range of workplace and human resource issues.  more...

Top Tips For Managers to Prevent Harassment in your Workplace ...: Purchase online now or contact us at 914-417-1715 or by e-mail at info@hrlearningcenter. com. Please select our live or recorded sexual harassment training webinars, or purchase both for the greater convenience of your employees. If you would like details about this or other HRLearningCenter online seminars, please contact us by email or phone. All HR training seminars are taught by  more...

Employee Handbooks Dos and Donts Employee Handbooks are essential for employera ™s in todaya ™s litigious environment. They are the number one most important tool that an employer can have to protect itself from future liability. However, there are important mistakes that employers can make that reek havoc for employers. Learn what policies must be in your employee handbook as well as phrases and terms that you  more...

Improving Communication ...or this class online, within 24 hours you will receive an e-mail with a link with instructions, please follow the link and directions, when answering the questions on the questionnaire - think of your communication with others. Once you have completed the assessment, I will be notified. I will prepare your report and email it to you after the training . Two days prior to the training all  more...