Online E Learning Computer eLearning

Discover Word 2007 Level 4 Discover Word 2007: Level 4 Microsoft Discover Word 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document  more...

Discover Word 2007 Level 3 Discover Word 2007: Level 3 Microsoft Discover Word 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document  more...

Discover Word 2007 Level 2 Discover Word 2007: Level 2 Microsoft Discover Word 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document  more...

Discover Word 2007 Level 1 Discover Word 2007: Level 1 Microsoft Discover Word 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document  more...

Discover Powerpoint 2007 Level 3 Discover Powerpoint 2007: Level 3 Microsoft Discover PowerPoint 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover  more...

Discover Powerpoint 2007 Level 2 Discover Powerpoint 2007: Level 2 Microsoft Discover PowerPoint 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover  more...

Discover Powerpoint 2007 Level 1 Discover Powerpoint 2007: Level 1 Microsoft Discover PowerPoint 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover  more...

Discover Outlook 2007 Level 3 Discover Outlook 2007: Level 3 Microsoft Discover Outlook 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively.  more...

Discover Outlook 2007 Level 2 Discover Outlook 2007: Level 2 Microsoft Discover Outlook 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively.  more...

Discover Outlook 2007 Level 1 Discover Outlook 2007: Level 1 Microsoft Discover Outlook 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively.  more...

Discover Access 2007 Level 3 Discover Access 2007: Level 3 Microsoft Discover Access 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover  more...

Discover Access 2007 Level 2 Discover Access 2007: Level 2 Microsoft Discover Access 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover  more...

Discover Access 2007 Level 1 Discover Access 2007: Level 1 Microsoft Discover Access 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover  more...

Discover Excel 2007 Level 4 Discover Excel 2007: Level 4 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Discover Excel 2007 Level 3 Discover Excel 2007: Level 3 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Discover Excel 2007 Level 2 Discover Excel 2007: Level 2 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Discover Excel 2007 Level 1 Discover Excel 2007: Level 1 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Discover Windows 7 Level 1 Discover Windows 7: Level 1 Microsoft Discover Windows 7 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also  more...

Discover Windows 7 Level 3 Discover Windows 7: Level 3 Microsoft Discover Windows 7 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also  more...

Discover Windows 7 Level 2 Discover Windows 7: Level 2 Microsoft Discover Windows 7 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also  more...

Facilitative Tools and Formats Offering Options Facilitative Tools and Formats: Offering Options Looking for some alternatives to the standard work group format? Need to take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the  more...

Deploying Windows 7 Using Zero-Touch Installation Deploying Windows 7 Using Zero-Touch Installation Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator Microsoft offers different deployment tools to deploy Windows operating systems. The most recent addition is Microsoft Deployment Toolkit 2010, which can be used in conjunction with System Center Configuration Manager 2007 to perform Zero-Touch  more...

Deploying Windows 7 Using WDS and USMT Deploying Windows 7 Using WDS and USMT Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator Microsoft offers many deployment tools for deploying Windows 7 throughout entire networks. Deciding which tool to use depends on many factors, including network configuration, cost, and down-time. Windows Deployment Services, one of the tools available, can be used  more...

Deploying Windows 7 Using Lite-Touch Installation Deploying Windows 7 Using Lite-Touch Installation Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator Microsoft provides many different deployment strategies for deploying Windows operating systems and applications. Recently Microsoft released the Microsoft Deployment Toolkit 2010, which provides faster deployment times using standardized desktop and  more...

A Essentials 2009 Computer Hardware Components A Essentials 2009: Computer Hardware Components CompTIA CompTIA A 2009 220-701 CompTIA A Essentials The IT industry has grown by leaps and bounds, but the backbone of that work has always remained the computers themselves. In order for a computer to function correctly it requires specific types of hardware components. This course covers the different types of motherboards, power supplies,  more...

A Essentials 2009 Security and Network Fundamentals IPv6 update A Essentials 2009: Security and Network Fundamentals (IPv6 update) CompTIA CompTIA A 2009 220-701 CompTIA A Essentials Security and networking are important in the computer world. This trend has only increased as the average person's interaction on the Internet continues to grow. This course examines security concepts and technologies, such as encryption, authentication, firewalls, and  more...

A Essentials 2009 Troubleshooting Computers and Printers A Essentials 2009: Troubleshooting Computers and Printers CompTIA CompTIA A 2009 220-701 CompTIA A Essentials Troubleshooting computer problems is a major role in the computer technician's life. Every day there will be new problems to solve. This course examines the theories and practical application methods to troubleshoot problems on computers, laptops, and printers. This course is one of  more...

A Essentials 2009 Installing Windows Operating Systems Windows 7 Update A Essentials 2009: Installing Windows Operating Systems (Windows 7 Update) CompTIA CompTIA A 2009 220-701 CompTIA A Essentials There have been numerous versions of Windows over the years, and each has added new abilities and components. Each new version of the Windows operating system provides better and more efficient features to improve the user's interaction with the operating system and  more...

Architecting Web Content (Master Class)-Self Directed This is a professional level course in architecting and organizing Web content. In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the  more...

Application Programming using Visual Basic 6.0 (Beginner/Intermediate/Advanced) Comprehensive 10 week Visual Basic 6.0 workshop. Learn from a PRO! In designing several applications using Visual Basic 6.0, this course will demonstrate the versatility of VB to help facilitate most projects related to Windows development, as well as, to help in personal programming endeavors. In the course, focus will be geared on learning proper development of friendly GUI screens, programming  more...

Expert Certificate Course in Medical Coding Our course is a complete and comprehensive online training process to learn coding. It will take about 4 months to complete. It requires medical terminology. A Medical Terminology Course should be taken first. All necessary materials needed to take this course are included (with the exception of a medical dictionary). This includes the AMA`s CPT (procedure codes), and EasyCoder (ICD codes).  more...

Typing Pal--The Best Online Typing Course Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...

Typing Pal--The Best Online Typing Course Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...

Typing Pal--The Best Online Typing Course Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...

Authorware for Educators This course is for educators who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook  more...

Learn Authorware In 45 Days This course offers you an inexpensive why of learning how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version  more...

Learn How to Repair Computers: Get Certified in 7 weeks Discontinued. This course has been replaced by Course Number 3509.If you do not see this course listed contact customer service at EST. Have you ever wished you knew enough about computers to repair them? Are you tired of hearing about other people making $50 to $200 an hour as a computer technician, perhaps with their own business? Would you like to have a piece of the pie to? Well now, you  more...

Working With Digital Pictures This course is designed to introduce amateur photographers and interested business users to the basics of digital imaging. Students will work with basic Adobe Photoshop Elements features, learning skills such as selecting areas of the images and sharing images online. This course is designed to introduce amateur photographers and interested business users to the basics of digital imaging. To  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) This Online training provides a comprehensive study package designed to prepare a computer technician for CompTIA`s A+ 2003 Certification exam. The A+ 2003 Complete Bundle package features: +Prerequisite study material. +A prerequisite test to help gauge your level of preparation. +More than 28 hours of interactive, multimedia training. +More than 1,000 pages of printable reference material to  more...

Pharmacy Technician Career Training Program This program will take you, as a student with no prior experience, into a new career as a Pharmacy Technician. Unlike many other career opportunities that come and go, medical careers are here to stay! Because of the widespread use of medication, Pharmacy Technicians have never been more in demand and the field will continue to grow in the years to come. As a Pharmacy Technician, you will  more...

Internet Explorer 7 Series This series introduces the new look and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to  more...

AutoCAD 2006 2D Learn to control the many features of AutoCAD 2D, including commands, plotting, crosshatching, and pallets. Follow along with Kristen Kurland as she shows you how to work with dimensions, regions, boundaries, as well as understanding isometrics and viewports. The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD  more...

AutoCAD 2006 3D Learn to control the many features of AutoCAD 3D including commands, objects, surfaces, and solids. Follow along with Kristen Kurland as she shows you how to manipulate backgrounds, light, material, and landscaping to your needs.The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD 2006 3D Training Series The  more...

7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases  more...

QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts  more...

Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. Welcome to Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. This course will take the guesswork out of the revolutionary new  more...

Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. Welcome to Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. This course will take the  more...

Adobe Pagemaker 7 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe PageMaker 7 that you can apply to your work today. Welcome to Adobe Pagemaker 7 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe PageMaker 7 that you can apply to your work today. This program will take the guesswork out of  more...

Adobe Photoshop 7 This self-paced computer based training series will teach you intermediate through advanced techniques of Adobe Photoshop 7 that you can apply to your work today. Welcome to Adobe Photoshop 7 This self-paced computer based training series will teach you intermediate through advanced techniques of Adobe Photoshop 7 that you can apply to your work today. These online courses will take the guesswork  more...

Adobe PhotoShop CS Receive a fundamental understanding of the concepts of Adobe ™s PhotoShop CS by learning basic color correction, touch-up, image manipulation, and document management techniques. Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management  more...

Adobe PhotoShop CS to CS2 Upgrade If you are making the move from PhotoShop CS to CS2, this course will help you get up to speed quickly. Adobe PhotoShop CS to CS2 Upgrade If you?re making the move to Photoshop CS2, this course is a must have. It will quickly bring you up to speed on what?s new and how to make the best use of new features like Adobe? Bridge, vanishing point, multiple layer control, smart object, image warp, and  more...

Bartending to the Max-Online This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to  more...

Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...

Database Management This course features coverage of the important aspects of the relational PC-based database model including coverage of SQL. A highly useful methodology for designing databases is presented and illustrated through a variety of examples. This course is designed for anyone interested in gaining familiarity with database management. Someone taking this course should have some experience using a  more...

Dreamweaver MX 2004 For MAC Users Only. Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. User is given 1 year access to this course. Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites  more...

HTML 4 Learn the in`s and out`s of HTML. Follow along with HTML expert Rob Tracy as he shows you how to create well formed HTML code, understand the basics of Java script, and introduces you to Cascading Style Sheets. Welcome to the HTML 4 Training Series Learn the in`s and out`s of HTML. Follow along with HTML expert Robb Tracy as he shows you how to create well formed HTML code, understand the basics  more...

QuickBooks Pro 2005 Learn how to get the most out of Intuit's QuickBooks Pro 2005 software. This interactive training provides an easy to follow self-paced format. You determine when you want to learn and the instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World's most popular accounting software. Welcome to the  more...

QuickBooks Pro 2006 Learn how to get the most out of Intuit`s QuickBooks Pro 2006 software. This interactive, self-directed training provides an easy to follow self-paced format. You determine when you want to learn and the virtual video instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World`s most popular accounting  more...

Safe Computing For Educators The Internet is a vast place, open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with information to protect yourself and your students from getting into trouble. This course takes an interest in helping you learn some simple and  more...

Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members ™ capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply  more...

Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...

Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...

Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...

Visual Studio .NET and ASP.NET Online Training This series introduces students to the ASP.NET platform, and gets students started using ASP.NET features such as server controls, validation controls and composite controls in their Visual Studio .NET projects. This e-learning computer training series includes all of the online training tutorials listed below and is provided in an interactive e-learning format. All courses allow for 1 year  more...

Architecting Web Content (Master Class) This is a professional level course in architecting and organizing your Web content. In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the  more...

CSS Cascading Style Sheets has become a vital element of today`s web pages. Follow along with Robb H. Tracy as he introduces you to the concepts of XHTML, Cascading, and setting and understanding property values for CSS rules. As the course progresses, Robb will instruct you in more advanced concepts such as floating elements, colors, advanced selectors and lists. Course may be extended up to 1 year  more...

Fireworks MX Intermediate Second part of a 3 part course, learning advanced features of Fireworks to create commercial images and effects. Fireworks MX Intermediate is the second class of a 3-part course; students are required to have access to the Internet and basic Internet and computer (file structure) knowledge, taken the Introduction to Fireworks MX class, have Fireworks MX or Fireworks 4 software installed in their  more...

How to Adopt Green Practices in Business and Gain a Competitive Advantage Wise companies realize that the protection of the environment is a very real concern to the general population. In fact, going green to protect the environment is viewed as the right thing to do. It is also the smart thing to do. If a business wants to attract the increasingly environmentally conscious market and gain a competitive edge, it must become known as an eco-friendly company. This course  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business Medical transcriptionists are vital members of the professional healthcare team. Medical transcriptionists transcribe medical reports to document patients` medical care and condition. Most medical reports are transcribed from audio files recorded by the physician, but a growing number of medical reports are first compiled by speech recognition technology, then edited and corrected by medical  more...

Excel 2000 - Proficient User DiscoverWare's Discover Excel 2000 is an interactive productivity tool for users of Microsoft Excel 2000. Excel 2000 builds on the spreadsheet capabilities of previous versions of the program to provide powerful tools for creating and sharing professional worksheets online and on the Web. Topics include basic spreadsheet concepts, workbook and file management, using formulas and functions, editing  more...

Access 2000 - Proficient DiscoverWare's Discover Access 2000 is an interactive productivity tool for users of Microsoft Access 2000.Access 2000 builds on the database capabilities of previous versions of the program to provide powerful tools for building and maintaining professional databases.Topics include basic database concepts,planning a database, creating and modifying tables and forms,finding and sorting  more...

Sales Skills Gaining Customer Commitment In Sales Skills: Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In  more...

Professional Selling Over the Phone Closing a Sale Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To  more...

Managing Business Risk Risk Assessment Control Managing Business Risk: Risk Assessment and Control teaches learners about risk identification and environmental scanning. Students will also learn about evaluation and control of risk within organizations and the methods for classifying various organizational risks. Learn To Identify typical information sources used in an environmental scan.  more...

Visual InterDev 6 0 Implementing Server Technologies C ourse Overview This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of  more...

NetWare 5 Administration - Part 4 C ourse Overview This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To:  more...

Lotus Notes R5 Calendaring and Scheduling Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to display the Lotus Notes R5 calendar and provide access to a calendar; work with appointments and alarms; schedule and manage meetings and resources; and integrate the calendar with other Notes  more...

Lotus Notes R5 Managing and Sharing Information Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to design and manage forms and views; search domains, address books and the Internet for information; automate routine tasks by using agents; browse the Web by using the Personal Web Navigator; manage  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure Course Overview This course focuses on the logical structures involved in implementing and administering a Windows 2000 directory services infrastructure. It also teaches how to manage active directory objects. L earn To: Identify Active Directory Logical Models. Perform Active Directory Administration. Delegate Administrative Authority. C ontent Emphasis Skills-Based  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin Course Overview This course focuses on how to implement and troubleshoot group policy. How to manage and troubleshoot user environments using group policy, and how to manage and troubleshoot software deployment using group policy. L earn To: Create a Group Policy object. Configure administrative template settings. Deploy software by using Group Policy. Redirect user folders  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation Course Overview This course will provide the knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security. L earn To: Identify the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for  more...

Windows NT 4 0 Administration Fundamentals - Part 1 Course Overview This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Windows NT 4 0 Administration Fundamentals - Part 2 Course Overview This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Windows NT Server 4 0 Routing RAS - Part 3 Course Overview This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Enable IP packet filtering and create IP packet filters for a Windows NT router. Identify the role of DHCP Relay Agent in DHCP client configuration and  more...

SAP R 3 v4 x SD Order Processing Course Overview Within the Sales and Distribution module, this course will help you to understand the stages involved in the ordering cycle which include receiving the initial order through to delivery and invoicing. You will also learn in detail how to create and process orders. L earn To: Sales Order Processing. Order Entry. Order Header. Order Items.  more...

SAP R 3 Supply Chain Management Course Overview The course Supply Chain Management is intended to give company executives and interested experts in various industries an overview of the content, goals, possibilities and challenges of Supply Chain Management. As most chores within the supply chain today cannot do without the use of computer software, the course shows concrete examples using SAP within different industry  more...

Lotus Notes R5 Calendaring and Scheduling Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to display the Lotus Notes R5 calendar and provide access to a calendar; work with appointments and alarms; schedule and manage meetings and resources; and integrate the calendar with other Notes  more...

Lotus Notes R5 Managing and Sharing Information Course Overview This course provides participants with the skills necessary to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to design and manage forms and views; search domains, address books and the Internet for information; automate routine tasks by using agents; browse the Web by using the Personal Web Navigator; manage Web  more...

Introduction to Data Warehousing Course Overview This course presents an introduction to Data Warehousing. Beginning with the basic concepts of data warehousing, this course helps you understand the processes involved in and the architecture of data warehousing. The tools involved in analyzing the warehouse data will also be covered. Finally, you'll learn about the Oracle data warehouse. L earn To: Identify the  more...

Windows NT 4 0 User Fundamentals Course Overview This multimedia self-paced learning course will instruct you on working with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to  more...

Windows 2000 Professional User Fundamentals Course Overview This course will introduce users to the fundamental features of Windows 2000 Professional. At the completion of this course, students will learn to identify the features of Windows 2000 and the functions of its desktop components; identify the functions of the various Windows 2000 programs; identify the functions of the various components available in the Windows Explorer  more...

Windows 2000 Professional Advanced User Course Overview This course will introduce users to the advanced features of Windows 2000 Professional. At the completion of this course, students will learn to add new hardware and applications; customize the desktop, the Start menu and toolbars in Windows 2000; identify the advanced features of Windows 2000; modify the properties of Internet Explorer; and search for people and Web pages on  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 Course Overview This is the second course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Identify the static and dynamic routing process. Implement  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 4 Course Overview This is the final course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Install the DNS Server. Configure and manage the DNS Server.  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3 Course Overview This is the third course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Administer a WINS environment by configuring database replication  more...

PowerPoint 2000 Expert User Course Overview This course provides participants with the advanced features of Microsoft PowerPoint 2000 to create powerful presentations. At the completion of this course, students will learn how to create and modify charts and tables; import data from other sources; prepare support elements for a presentation; and broadcast a presentation on the Web. L earn To: Create and modify a  more...

Internet Explorer 5 0 Fundamentals Course Overview This course provides participants with the skills to use Microsoft Internet Explorer 5.0. At the completion of this course, students will learn how to search for Web pages; customize the display of Web pages; organize Web pages in the Favorites folder; save and print Web pages; identify the advanced features of IE 5.0; and use the basic features of Outlook Express. L earn  more...

Outlook 2000 Expert User Course Overview This course prepares IT Professionals to explore the communication options, share work with colleagues, work offline or remotely and integrate Outlook 2000 Components. L earn To: Explore Communications Options. Share Information. Work Offline and Remotely. Integrate Outlook 2000 Components. C ontent Emphasis Skills-Based A udience  more...

Exchange Server 5 5 Concepts and Administration - Part 3 Course Overview This is the final course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify public folder contents, create a public folder strategy, view and assign public folder permissions and set public folder  more...

Exchange Server 5 5 Design Implementation - Part 6 Course Overview This is the final course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the processes and components of the Connector for Lotus Notes. Configure and manage Connector for Lotus cc:Mail.  more...

NetWare 5 Administration - Part 4 Course Overview This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute and  more...

Microsoft Works Suite 2005 Creating Documents This course will provide learners with a basic understanding of Microsoft Word, which is integrated with the Microsoft Works Suite 2005 software. It will also cover the basics of document creation such as creating and saving a document as well as editing, formatting, moving, and aligning text in a document. This course will also cover various options to enhance a document. Learn To:  more...

Microsoft Works Suite 2005 Creating Spreadsheets This course will cover the basics of Works Spreadsheet including spreadsheet essentials such as the interface, templates, and Help options. It will also include working with formulas and functions in a spreadsheet as well as how to perform common tasks such as copying, pasting, and printing. Learn To: Identify the components on the Works Spreadsheet interface. Create a  more...

Microsoft Works Suite 2005 Creating Databases This course helps the learner create databases by covering Works Database essentials such as working with databases, fields, records, forms, and reports. It also covers database fundamentals such as the Works Database interface and database views. Learn To: Identify components of the Works Database interface. Create a database from an existing template. Identify the steps to  more...

Paint Shop Photo Album 5 This course will provide users with an overview of the features of Paint Shop Photo Album and how to import photos from a camera, card reader, and scanner. In addition, this course will also cover methods to organize, protect, fix, and enhance photos. Finally, the course will cover how to create a project using photos and methods to share your photos. Learn To: Identify elements of  more...

Introduction to Microsoft Works Suite 2005 This course will provide the learners with a basic understanding of Microsoft Works Suite 2005. It will enable them to use Works as a handy all-in-one tool that has an option for every task. With the basic knowledge of Works, learners will be able to accomplish various tasks using the collection of programs provided by Works. Learn To: Open the Works Task Launcher from the Start  more...

Quality Management Business Process Improvement Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.  more...

A 2003 Hardware Part 1 Devices System Components This course introduces basic hardware components and what's inside the computer case. Participants learn about memory and storage devices. Input and output devices and portable computer technology are also covered. Finally, the learner is introduced to system resource settings. Learn To To identify functions of a computer. To  more...

Basic Personal Finance This course introduces computer-based money management. Money management capabilities including transactions, transferring funds, banking online, and reporting are covered. Finally, the learner is guided through budgets, investments, and tax preparation capabilities. Learn To To match types of money management software with their features.  more...

Access 2000 Fundamentals Course Overview This course is intended for end users who are looking to use the fundamental capabilities of Microsoft Access 2000. Participants will learn to identify the basic features of Access 2000; create and maintain tables; and work with Access 2000 data. L earn To: Identify the concepts related to databases and the features of Access 2000. Create and maintain tables and  more...

Access 2000 Proficient User Course Overview This course is intended for end users that are looking to use the intermediate skills of Microsoft Access 2000. At the completion of this course, students will learn how to use Access 2000 to maintain tables and table data; manage Access 2000 data; create and modify forms; and create and modify report formats. L earn To: Use Access 2000 to maintain tables and table  more...

Access 2000 Expert User Course Overview This course provides participants the knowledge to use the advanced features of Microsoft Access 2000. At the completion of this course, students will learn how to create and refine queries; create, modify and enhance the forms in the Design view; create, modify and enhance reports; and secure and enhance the performance of an Access 2000 database. L earn To: Create  more...

Windows 2000 Technical Overview Course Overview This course will provide IT professionals with the new features and capabilities as well as a technical overview of Microsoft Windows 2000. This course will emphaisize how to implement and support Microsoft Windows 2000. This course will also describe key features and emphaize how these features relate to other operating systems. L earn To: Identify the benefits and  more...

Windows NT Server 4 0 Routing RAS - Part 3 Course Overview This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Enable IP packet filtering and create IP packet filters for a Windows NT router. Identify the role of DHCP Relay Agent in DHCP client configuration and  more...

NetWare Service and Support Upgrade - Part 2 Course Overview This course is the second in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will cover installing, configuring, and troubleshooting various types of networks and network storage devices. L  more...

SQL and PL SQL PL SQL Basics Course Overview This course introduces the learner to the basics of PL/SQL. The course builds the necessary skills for using Oracle PL/SQL. It will help the learner acquire the expertise to design, develop, and implement Oracle Server applications by using Oracle Structured Query Language (SQL) and PL/SQL. The learner is guided step-by-step through the various aspects of PL/SQL programming.  more...

SQL and PL SQL DML and DDL Course Overview This course is the third in a three-part Oracle SQL series that is based on the Oracle ILT course, Introduction to Oracle: SQL and PL/SQL. Using the Oracle SQL*Plus environment, this computer-based training course uses Structured Query Language (SQL) to create and populate Oracle database tables. Learners create tables and other database objects and learn to maintain and modify  more...

Oracle8i Backup and Recovery Troubleshooting Recovery Course Overview Oracle's computer-based training course Oracle8i Backup and Recovery: Troubleshooting and Recovery is the second course in a two part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally,  more...

Windows 2000 Network--Designing Security Part 2 Sec Local Network Course Overview This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy.  more...

Windows 2000 Network--Designing Security Part 2 Sec Local Network Course Overview This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy.  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt Course Overview This course provides the student with the knowledge necessary to use groups to organize user accounts. It also provides students with the knowledge and skills necessary to administer file and printer resources. L earn To: Use Groups to Organize User Accounts. Administer File Resources. Administer Print Resources. C ontent Emphasis Skills-Based A udience  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt Course Overview This course provides the student with the knowledge necessary to use groups to organize user accounts. It also provides students with the knowledge and skills necessary to administer file and printer resources. L earn To: Use Groups to Organize User Accounts. Administer File Resources. Administer Print Resources. C ontent Emphasis Skills-Based A udience  more...

Windows 2000 Administration--Part 3 Computer Mgmt Course Overview This course provides the student with the knowledge and skills necessary to manage data storage. It also provides students with the knowledge and skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C  more...

Windows 2000 Administration--Part 3 Computer Mgmt Course Overview This course provides the student with the knowledge and skills necessary to manage data storage. It also provides students with the knowledge and skills necessary to remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config Course Overview This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config Course Overview This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization Course Overview This is the third course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the System Monitor counters used to provide information about resource utilization and interpret  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L  more...

Windows 2000 Installation Config Admin --Part 5 Network Imp Course Overview This is the fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the lease generation process followed by DHCP, host name resolution process of DNS and the features  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization Course Overview This is the sixth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify and administer a Windows 2000 network; manage, locate, and control access to objects in Active  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure Course Overview This course focuses on the logical structures involved in implementing and administering a Windows 2000 directory services infrastructure. It also teaches how to manage active directory objects. L earn To: Identify Active Directory Logical Models. Perform Active Directory Administration. Delegate Administrative Authority. C ontent Emphasis Skills-Based A  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation Course Overview This course will provide the knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security. L earn To: Identify the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security Course Overview This is the fourth course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security Course Overview This is the fourth course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt Course Overview This is the final course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt Course Overview This is the final course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network  more...

Cisco Internetwork Troubleshooting Part 1 This is the first of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover baseline configuration and documentation of networks and end-systems, support resources for troubleshooting, and troubleshooting approaches. It covers commands and guidelines required for problem isolation and resolution at the  more...

Cisco Internetwork Troubleshooting Part 2 This is the second of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover commands and guidelines for problem isolation and resolution at the network, transport, and application layers of the OSI model. Learn To: Identify symptoms of problems occurring at the network layer. Identify  more...

UNIX--Part 2 Advanced Topics for Users Course Overview The second course in the UNIX curriculum teaches end users a little about how UNIX works and handles resources. It shows how UNIX can be best used by advanced users in a UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators. L earn To: Identify the hardware requirements for a UNIX system. Identify the  more...

Exchange 2000 Infrastructure Design--Part 2 Course Overview This course will cover messaging connectivity, client connectivity, and public folder management. Developing a routing strategy for your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging  more...

Oracle PL SQL Procedures Functions Packages 61114 Course Overview This course is the second in a series of three titles. It introduces the learner to the basics of PL/SQL subprograms. This course covers the building and invoking of procedures and functions. Additionally, this course introduces the basics of creating and using packages. L earn To: Identify the types and components of a subprogram. Create a subprogram. Create  more...

Oracle PL SQL Database Programming Course Overview This course is the third in a series of three titles, and discusses the features of stored subprograms and packages. This course explains how to create and execute stored procedures and functions as well as how to create stored packages. This course also discusses built-in server-side packages and their use in debugging stored subprograms. This course covers how to manage stored  more...

Red Hat Linux Part 2 Advanced Topics for Users Course Overview The second course in this Linux Essentials series provides more detailed information about working within the Linux shell environment. This includes customizing the Shell environment and shell functionality. It also covers standard input, output, and file compression. The course examines data backup processes and procedures. The learner will also learn how to control processes  more...

Solaris--Part 2 Network Administration Course Overview This second course in the Sun Solaris implementation track covers internetworking connectivity, systems, services, and security. Wherever possible, It focus's on the tools and features specific to Solaris. L earn To: Identify the characteristics of the print service. Identify the CLI commands used to add a network printer. Identify the CLI commands used to manage  more...

Office XP New Features Part 2 Access Outlook FrontPage Course Overview This is the second course in a two part series that presents the learner with the second of two sets of new features available in the Microsoft Office XP software. The course emphasis is on database, e-mail, and Internet software. Learn To Identify the undo and redo capabilities of Access 2002. Learn To: Identify the features of error logging in database conversions. Learn  more...

FrontPage XP Curriculum Course Overview This curriculum introduces the learner to both the core elements and higher level skills required to work with Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also  more...

Frontpage XP Proficient User Course Overview This course introduces the learner to core elements of FrontPage 2002. The principles of designing and structuring a Web site are introduced, as well as, the procedures essential to creating both Web pages and Web sites. The organization and management of a Web site is covered as well as Task management. Features such as SharePoint Team Services and FrontPage Server extensions  more...

FrontPage XP Expert User Course Overview This course delivers instruction on the higher level skills required to work with Web sites in FrontPage 2002. Modification and structuring of Web sites are covered, as well as, design considerations and procedures fundamental to Web site customization that include the creation of dynamic pages, frames and tables. Finally, essential elements in client/server interaction, such as  more...

PowerPoint XP Curriculum Course Overview This curriculum presents the learner with the skills to both become proficient and master advanced skills in Microsoft PowerPoint 2002. Topics covered include the basics of PowerPoint, how to create and modify presentations, add graphics, presentation enhancements, how to insert charts and tables, import objects and make the final presentation as professional as possible. This  more...

PowerPoint XP Proficient User Course Overview This course presents the learner with the skills to become proficient at Microsoft PowerPoint 2002. This course guides the learner through the basics of PowerPoint presentations with the emphasis on learning by doing. Learners will be presented with topics such as creating and modifying presentations. The course will also cover adding graphics to presentations and preparing a  more...

PowerPoint XP Expert User Course Overview This course builds on the skills acquired in the PowerPoint 2002 Proficient User course (74041), and enables the learner to master advanced skills in PowerPoint. The course covers presentation enhancements, using and inserting charts and tables, importing objects and making the final presentation as professional as possible. Learn To • Modify a Slide Master. •  more...

XML Building XML-Based Web Applications Part 1 Course Overview This is the first course in a five part series that presents the learner with a broad overview of XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This  more...

Directory Technologies Part 3 Active Directory Integrating Technologies Course Overview The is the third course in a three part series that introduces the features of Windows 2000 and its purpose, and the features and benefits of Active Directory. It also covers how to install Windows 2000 Advanced Server, and how to configue Active Directory. It identifies common Active Directory management tasks, as well as covers how to manage and troubleshoot Active Directory.  more...

Flash 5 Course Overview This is the first course in a three part curriculum about Macromedia products that can be used for Web design. This course teaches students how to use Flash 5. Additionally, it covers the basic and intermediate skills needed to create animated Web sites using Flash. Learn To • Create and preview movies and set attributes of text. • Create and modify shapes.  more...

EnjoySAP Features Functions The Computer Based Training course (CBT) Enjoy SAP Features and Functions aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. Having been given the background to the development of the EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to  more...

EnjoySAP What s New in Release 4 6 The Computer Based Training course (CBT) Enjoy SAP What's New in release 4,6 aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. The trainee will learn about the new features and functions of this release using a number of examples taken from the R/3 Basis system and cross-application  more...

SAP R 3 Variant Configuration Master Data The Computer Based Training course (CBT) SAP R/3 Variant Configuration is intended to provide all the employees of your company who are involved in designing and constructing product variants with an overview of the objectives, functions, options, and product specific prerequisites of Variant Configuration. It also shows you the different ways in which Variant Configuration can be used. Learn  more...

SAP R 3 Workflow Architecture The Computer Based Training course (CBT) SAP Business Workflow aims to provide an overview of the functionality and applications of the SAP Business Workflow System using the workflow scenario Notification of absence from Personnel Management as an example. Learn To a Basic Principles of Workflow. a Purpose of a Workflow System. a Working with SAPoffice. a SAP  more...

SAP R 3 PP Production Planning SOP The Computer Based Training (CBT) SAP R/3 PP: Production Planning and SOP describes the production planning process and explains how it works. The learner is introduced to the various planning levels in the R/3 System as well as learning how to plan in the Sales and Operation Planning and Material Requirement Planning levels. Furthermore, the trainer will be shown the functions of standard SOP and  more...

SAP R 3 PP Program Planning MP MRP The Computer Based Training (CBT) SAP R/3 PP: Production Planning MP and MRP describes the production planning process and explains how it works. Upon completing this course, the trainee will be able to describe the various planning strategies and their applicability in different types of industries and identify the integration points with Materials Management, Sales & Distribution, Financial  more...

mySAP com - Overview The Computer Based Training course (CBT) mySAP.com Overview aims to provide all employees of your company an introduction to SAP's answer to e-business, and the possibilities that mySAP.com offers. Trainees will be shown why mySAP.com was developed and the key components it contains. Furthermore, it shows how application hosting can be controlled throughout the system's entire life cycle,  more...

Windows XP Prof Advanced User This course builds on the learner's existing knowledge of the Windows XP operating system by teaching the more skilled facets of XP's functionality and features. It builds from some basic assumptions about the learner's previous experience within the Windows environment (particularly with Windows XP) and it comprehensively guides the learner through the more advanced uses of this latest version of  more...

MS Win XP Install Admin Part 1 Install Config This is the first course in a five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and  more...

MS Win XP Install Admin Part 1 Install Config This is the first course in a five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and  more...

MS Win XP Install Admin Part 2 Networks Desktops This is the second course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers  more...

MS Win XP Install Admin Part 2 Networks Desktops This is the second course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments This is the third course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server,  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments This is the third course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server,  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing This is the fourth course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to configure inbound and outbound connections and authentication protocols for Microsoft Windows XP Professional. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing This is the fourth course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to configure inbound and outbound connections and authentication protocols for Microsoft Windows XP Professional. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile  more...

MS Win XP Install Admin Part 5 Disk File Mgt This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS  more...

MS Win XP Install Admin Part 5 Disk File Mgt This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS  more...

Windows 2000 Network Mgt Part 1 Windows 2000 Network This is the first course in a five part series of Microsoft Windows 2000 Network Management that introduces Active Directory. This course distinguishes between the physical and logical structure of Active Directory and also covers Active Directory replication problems. It also teaches configuring and troubleshooting DHCP. Finally, this course covers troubleshooting startup problems, including Safe  more...

Windows 2000 Network Mgt Part 2 Resources Web Services This is the second course in a five part series that teaches shared network resources, including shared printers and shared folders. The course covers how to publish resources, configure permissions, and configure disk quotas. This course also teaches about Internet Information Services (IIS) configuration, including virtual directories, virtual servers, and configuring authentication for Web  more...

A 2003 Part 2 Install Troubleshooting This course teaches about SCSCI devices and how to configure Bus Architecture. Participants learn about internal and peripheral device installation and upgrade. Finally, guidelines for problem isolation, diagnostics and troubleshooting are taught. Learn To To identify the components required for Plug and Play (PnP) technology to work. To  more...

CompTIA Server 2005 Storage Arrays Install Planning This course covers general knowledge about technologies such as Fiber Channel and RAID. The course also covers pre-installation activities for installing a server or network. This course is divided into three units: Fiber Channel Fundamentals, RAID, and Installation Planning. The Fiber Channel Fundamentals unit introduces learners to the Fiber Channel technology and covers Fiber Channel hardware  more...

CompTIA Server 2005 Hardware Operating System Install This course covers general information about installing hardware devices and configuring servers. This course is divided into two units, Hardware Installation and Configuration of Servers. The Hardware Installation unit covers best practices of hardware installation and server management. The Configuration of Servers unit covers hardware configuration, installation, and network configuration.  more...

CompTIA Server 2005 Upgrading Processors Storage Devices This course teaches the general aspects of upgrading servers. The course is divided into two units, Service Tools and Processors and Storage Devices. The Service Tools unit introduces the general tools that help the administrator learn about the health of the servers. In the Processors and Storage Devices unit, the key aspects involved in upgrading processors and different types of hard drives are  more...

ABAP Objects 6 10 Overview The course ABAP Objects 6.10 Overview describes the programming concepts used in SAP. It also explains a number of basic object-oriented concepts, and provides a brief introduction to the conceptual phase of ABAP Object program systems. The course also provides a detailed description of the object-oriented programming concept. It also discusses the special features of the object-oriented concept  more...

Internet Explorer 6 User Fundamentals This course provides the learner with an introduction to IE 6. It also covers Web page management and security, and features of the IE 6 suite including Newsgroups and NetMeeting. Learn To: o Identify features of the Internet. o Identify components of the Microsoft Internet Explorer 6 package. o Identify New Connection Wizard options to connect to the Internet. o Save a displayed Web  more...

Workflow Mgmt Part 2 Workflow Products This is the second course in a two part series that teaches students how to deal with key vendor workflow products. This course will cover an introduction to workflow products, key vendor strategies and GroupWare. Learn To: o Match workflow architecture structural layers with their features. o Identify the characteristics of role definition in a workflow architecture. o Match types of  more...

Works 2003 Introduction The Works 2003 - Introduction course gives an overview of some of the features of Works 2003. It begins by introducing the new interface and then demonstrates how Works 2003 excels as a central location for many types of projects and tasks. Learn To Identify features of the Home page. Identify features of the Tasks page.  more...

Acrobat 6 0 Fundamentals This course introduces the learner to the fundamentals of Adobe Acrobat 6.0 Standard Edition. Beginning with the application interface, it then goes on to teach navigating pdf documents and using the thumbnails, comments, signatures, layers, and bookmarks palettes. The course presupposes that users have Microsoft Word or Microsoft Works Word installed on their computer. Learn To  more...

Windows 2000 Implementing Security Part 1 In this course, you are introduced to the basics of Windows 2000 security. The concepts of encryption and Public Key Infrastructure (PKI) are introduced. You are taught how to plan administrative access including remote administrative access. User account policies, software updates, and Remote Installation Services (RIS) are also covered. Learn To: • To  more...

Windows 2000 Implementing Security Part 2 This course, teaches about security for Windows 2000-based computers. Security templates and security baselines are covered. The learner is guided through additional security configurations including security settings for file and print resources. Web server security and Internet security are also covered. Learn To: • To identify guidelines for planning  more...

Windows 2000 Implementing Security Part 2 This course, teaches about security for Windows 2000-based computers. Security templates and security baselines are covered. The learner is guided through additional security configurations including security settings for file and print resources. Web server security and Internet security are also covered. Learn To: • To identify guidelines for planning  more...

Windows 2000 Implementing Security Part 5 In this course, participants learn about policies and protocols used for remote access and Virtual Private Networks (VPN). How to secure communication channels including wireless networks is covered. Participants also learn about troubleshooting and responding to security incidents. Learn To: • To identify advantages of computer certificate  more...

Windows 2000 Implementing Security Part 5 In this course, participants learn about policies and protocols used for remote access and Virtual Private Networks (VPN). How to secure communication channels including wireless networks is covered. Participants also learn about troubleshooting and responding to security incidents. Learn To: • To identify advantages of computer certificate  more...

Exit Interviewing Skills The Termination Process Exit Interviewing: The Termination Process covers how to monitor and guide your employees' performance, as well as how to terminate employment lawfully. The program also covers how to explain performance standards to employees, how to document performance and misconduct issues, and how to improve employees' performance. In addition, it teaches how to discipline employee misconduct, prepare for a  more...

Human Resource Law Understanding Privacy Rights In "Human Resource Law: Understanding Privacy Rights," you will learn the laws that apply to employee and privacy rights in the workplace and how those laws might impact your company policies regarding searches, seizures, monitoring, and e-communications. You will also learn how, as an employer, you can protect employees' rights, how to conduct lawful e-communications, and how to minimize your  more...

Windows Server 2003 Managing Network Infrastructure Part 3 This is the third of a 3-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To  more...

Windows Server 2003 Managing Network Infrastructure Part 3 This is the third of a 3-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To  more...

Managerial Leadership Creating a Vision Managerial Leadership: Creating a Vision provides students an overview of organizational leadership and its role in guiding the organization toward vision fulfillment. The program highlights questions to ask when defining an organization's vision, basic steps to complete when drafting a vision statement, and guidelines for communicating the vision. In addition, this program provides steps for  more...

Succession Planning Successors Plan Evaluation Planning Tools In Succession Planning: Successors and Plan Evaluations and Planning Tools you will learn about utilizing the internal labour bank of an organization, and you will learn guidelines for using promotion policy and internal development strategies. The course also focuses on evaluation of the Succession Plan, how vital this is both for the success of the plan and encouraging strategic support for the  more...

Women in Leadership Developing a Leadership Path In Women In Leadership: Developing a Leadership Path, you will learn the steps for balancing your personal life and professional life, such as how to match your responsibilities to your priorities. In addition, you will learn the guidelines for relating to co-workers of the opposite gender, as well as the guidelines for recovering from career derailment. Learn To  more...

Strategic Decision Making Advanced Decision Making In Strategic Decision Making: Advanced Decision Making, you will learn how to use scenario planning to identify optimal decision outcomes, and how to identify and manage linked decisions. You will also learn how your organization can benefit from employing strategic decision-making techniques. In addition, you will learn how to use decision-making strategies to improve your negotiation skills.  more...

Essentials of Management Negotiating Skills In "Essentials of Management: Negotiation Skills" you will learn about the basic types of negotiations and the skills required to use them. You will also learn how to prepare effectively for negotiation by setting your goals and limits and applying logic. Because negotiation is essentially about communication, you learn about the value of mutual benefit and positional negotiation and other  more...

Windows Server 2003 Managing a Server Env Part 1 This is the first course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches how to manage users, computers, and groups in a Windows Server 2003 networked environment and also how to manage access to files and folders.  more...

Digital Photography The Digital Photography course teaches the basic concepts of digital photography. It covers the principles for selecting a digital camera and how to take a good picture, as well as how to transfer the image from a digital camera to a computer. The course also covers scanners and image editing software. Organizing and archiving images and using online photo services are also topics included.  more...

Business Ethics Organizational Ethics In Business Ethics: Organizational Ethics, you will learn about functional area ethics and organizational ethical principles, as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To  more...

Negotiating Preparing for a Negotiation Negotiating: Preparing for a Negotiation offers the student information about the different types of objectives and variables, how to identify objectives and variables, and how to establish negotiation requirements. This program also covers methods for researching the party with whom the negotiation will be held, as well as what types of information to find, such as the other party's reputation,  more...

Windows 2000 Implementing Security Part 4 This course teaches how to provide secures access to non-Microsoft clients. Remote access, and firewalls are covered. Participants also learn about screened subnets. Finally, application-layer security and IP-layer security concepts are taught. Learn To: • To match components of Public Key Infrastructure (PKI) with their descriptions.  more...

Advanced Project Mgmt Setting Up a Project Office In Advanced Project Management: Setting Up a Project Office, you will learn terms associated with a a a project office a a a a and the different functions a project office can fulfill. You will also learn how an organization can determine the need for, plan, and implement a project office. Learn To Match the terms project, program, and portfolio  more...

Team Leadership Promoting Your Team s Effectiveness Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity. Learn To  more...

Team Participation Teamwork Fundamentals In Team Participation: Teamwork Fundamentals, you will learn to be an effective team member. This course will teach you how to communicate effectively with team members and adapt to their various personality styles. You will also learn the various stages of team building and understand how to overcome common problems that teams encounter. Learn To Differentiate  more...

Brand Management Fundamentals of Brand Management Brand Management: Fundamentals of Brand Management introduces students to essential brand information, including common branding terms, the importance of brand value, the characteristics of a good brand name and brand mark, and the responsibilities a brand manager should fulfill. The program also details the role brand management plays in the strategic marketing process, the steps of the consumer  more...

Cross-Functional Teams Cross-Functional Team Development Cross-Functional Teams: Cross-Functional Team Development offers the student an overview of the information needed to develop communication, achievement, and synergy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges, as well as  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 Course Overview This is the second course in a five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the features, installation requirements, constituents, supporting services and command line utilities of Microsoft Transaction Server (MTS), and the elements and views of the MTS Explorer interface.  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 5 Course Overview This is the final course in a five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Create an ActiveX document project and its objects by using Visual Basic 6.0. Work with Active Server Pages (ASP) files, dynamic web pages, ASP objects and the IIS Application project. Configure DCOM on a client  more...

IIS 4 0 Creating Configuring a Web Server - Part 4 This is the final course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Identify the features of Microsoft Index  more...

Windows NT 4 0 Core Technologies Support - Part 1 Course Overview This is the first course in a four-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize,  more...

SAP R 3 4 6 CO Profitability Analysis The course SAP R/3 4.6 CO Profitability Analysis provides the basic knowledge for using the SAP R/3 system on a daily basis. To transfer the needed knowledge the course makes use of an example: planning a sales organization and comparing to actual data. The initial unit provides an introduction to SAP R/3 4.6 a a s fundamental features; explaining how to log on to the system as well as  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 Course Overview This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the  more...

Cisco Networking Technologies Introduction Part 1 This course covers computing fundamentals, networking fundamentals, configuring network devices, as well as the fundamentals of network topologies and International standards. It maps to Cisco Exam 640-821. Learn To: Identify features and functions of major computer components. Identify commonly used computer measurement terms. Identify guidelines for converting a decimal  more...

Windows NT Server 4 0 Routing RAS - Part 1 Course Overview This course is the first part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the basic concepts of routing. Identify the features of RRAS and the protocols supported by RRAS. Identify the basic concepts of RIP and  more...

Windows NT Server 4 0 Implementing Directory Services Course Overview This is the first course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series enables participants to design, implement, and support the Windows NT Server network operating system  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 Course Overview This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the  more...

Windows NT Server 4 0 Routing RAS - Part 1 Course Overview This course is the first part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the basic concepts of routing. Identify the features of RRAS and the protocols supported by RRAS. Identify the basic concepts of RIP and  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 2: Domain Structure and Site Topology shows the learner how to design and develop a domain strategy. It also covers how to design multiple domains and the design principles in relation to site topology. L earn To: Identify the characteristics of an organization that determine the domain design.  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 2: Domain Structure and Site Topology shows the learner how to design and develop a domain strategy. It also covers how to design multiple domains and the design principles in relation to site topology. L earn To: Identify the characteristics of an organization that determine the domain design.  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 2 Course Overview This course provides learners with instruction in the systematic process of accomplishing an upgrade to Windows 2000 from NT 4.0. An important distinction should be made between the content which this course covers and the content covered in Part 3 - Restructuring. This course covers a domain upgrade, sometimes referred to as 'in-place upgrade' or 'upgrade'. As used in the  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 2 Course Overview This course provides learners with instruction in the systematic process of accomplishing an upgrade to Windows 2000 from NT 4.0. An important distinction should be made between the content which this course covers and the content covered in Part 3 - Restructuring. This course covers a domain upgrade, sometimes referred to as 'in-place upgrade' or 'upgrade'. As used in the  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 3 This course provides learners with instruction in the systematic process of accomplishing an upgrade to Windows 2000 from NT 4.0. An important distinction should be made between the content which this course covers and the content covered in Part 2 - Upgrading. This course covers restructuring a complete redesign of the domain structure, usually resulting in fewer, larger domains. Restructuring is  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 This course provides students with a practical view of the tasks involved in performing the actual migration of domains to a Microsoft Windows 2000 environment. As with an actual migration, the steps to accomplish the process are rather mechanical and straightforward. The bulk of the work in the migration is in the planning, which has already been covered in other courses, and confirming that the  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization Course Overview This is the sixth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify and administer a Windows 2000 network; manage, locate, and control access to objects in Active  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking Course Overview This is the seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server;  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking Course Overview This is the seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server;  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS Course Overview This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS Course Overview This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access Course Overview This is the second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access Course Overview This is the second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for  more...

Java Concepts This course covers Java platform concepts, the Java Virtual Machine (JVM), Java 2 Software Development Kit (J2SDK), and Java programs. It also covers the Java language elements, such as identifiers and keywords, used to create various constructs. In addition, the course covers the data types, variables, and constants used in Java. Learn To: Identify key features of the Java language.  more...

Java Concepts This course covers Java platform concepts, the Java Virtual Machine (JVM), Java 2 Software Development Kit (J2SDK), and Java programs. It also covers the Java language elements, such as identifiers and keywords, used to create various constructs. In addition, the course covers the data types, variables, and constants used in Java. Learn To: Identify key features of the Java language.  more...

Dreamweaver 4 Course Overview This is the second course in a three part curriculum about Macromedia products that can be used for Web design. This course teaches students how to use Dreamweaver 4. Additionally, they will learn the basic and intermediate skills needed to create interactive Web sites using Dreamweaver. Learn To • An overview to Dreamweaver 4. • Identify site planning and  more...

Dreamweaver UltraDev 4 Course Overview This is the final course in a three part curriculum about Macromedia products that can be used for Web design. This course teaches students how to use Dreamweaver UltraDev 4. Additionally, this course covers the basic skills needed to create database-driven Web sites using Dreamweaver UltraDev and ASP, ColdFusion, or JSP. Learn To • Identify the features of UltraDev,  more...

CIW Dynamic Server Pages Part 2 Course Overview This is the second course in a three part series that students will learn about PHP and introduces Microsoft Active Server Pages (ASP) and VB Script. Additionally, this course will cover debugging PHP, PHP security, introduction to ASP, using VBScript, ASP intrinsic objects, and ASP default components. Learn To • Identify errors and debugging in PHP. • Identify  more...

CIW Security Professional Network Security Firewalls The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the layers of the TCP/IP protocol stack and  more...

CIW Security Professional Security Auditing Attack Techniques The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Match auditor roles with associated approaches.  more...

Linux Technology Overview Part 2 Features for Users Course Overview This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system  more...

SAP R 3 QM in Procurement The Computer Based Training course (CBT) SAP R/3 QM in Procurement aims to provide all the employees working in the inspections area of your company, who want to learn more about SAP software or who are planning to work with it, with the knowledge to deal with QM within the R/3 System. The first unit explains how Quality Management is integrated in Materials Management and discusses the variants  more...

SAP R 3 QM Master Data Analysis The Computer Based Training course (CBT) SAP R/3 QM in Procurement aims to provide all the employees working in the inspections area of your company, who want to learn more about SAP software or who are planning to work with it, with the knowledge to deal with QM within the R/3 System. In the first unit, the trainee will learn how to activate the Quality Management functionality for a material,  more...

SAP R 3 CO Cost Center Acct Organization Basic Settings The Computer Based Training course (CBT) Cost Center Accounting Organization and Basic Settings is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To: o Cost Center  more...

SAP R 3 CO Cost Center Acct Master Data The Computer Based Training course (CBT) CO Cost Center Accounting I is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals of the Controlling Module, with particular focus on the customizing features and master data that are used in R/3 for internal accounting tasks. Learn To: o Master Data. o Create and Changing  more...

SAP R 3 CO Cost Center Acct Settings for Periodical Processing The Computer Based Training course (CBT) SAP R/3 CO: Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups, how to post within Cost Centers, allocations and reports that are used in R/3 for internal accounting  more...

SAP R 3 CO Cost Center Acct Periodical Allocation Reports The Computer Based Training course (CBT) SAP R/3 CO Cost Center Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your  more...

SAP R 3 FI General Ledger Organization G L Account Within the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts, post incoming and outgoing payments, display and modify account balances and line items and, finally, perform month-end closing. Learn To: o Organization. o FI as a Module within R/3. o Company Structure and System Settings. o G/L Accounts. o Creating G/L  more...

A 2003 OS Technologies Part 2 Configuring Managing This course will present instruction on system interfaces and the underlying command-line functions and utilities to manage the major operating systems. Learners will be introduced to the concepts and procedures for managing disks, file systems, and files, along with procedures for adding and configuring device drivers. Learn To To identify key features of Windows  more...

Network Certification Curriculum The Computing Technology Industry Association (CompTIA) has developed this vendor-neutral IT certification program. It is intended to test skills required of a network technician, who needs to know more than an A+ industry novice but is not yet a MCSE/CNE network expert. This curriculum consists of three Skill Builder courses. Course 14181 Network+ a Part 1: Media and Topologies, Course 14182  more...