E Mail Communication Web-based Seminars

TOP 10 TIPS FOR CREATING A BLOGGING AND SOCIAL MEDIA POLICY Social Media is changing the face of the workplace in America. The explosion of this new method of communication including Twitter, Facebook, My Space, Linkedin and Blogs has raised new legal challenges for employers. These challenges require that HR become even more diligent in developing policies and procedures to avoid liability and protect the employer. Join us for this informative and  more...

Customer Service Training This customer service training class teaches students the basics of customer service. Students will learn how to develop and maintain a positive attitude, show extra attentiveness to customers, use customer-friendly language, and deal effectively with customer complaints and problems. Finally, students learn how to build rapport with customers, interpret non-verbal communication skills, provide  more...

E-mail Etiquette Training This E-mail Etiquette training course teaches students how to use e-mail effectively. Students will learn how to write effective messages and e-policies, use e-mail accessories and passwords, and prevent your password from being stolen. Course activities also cover using the subject line, considering your recipient, managing e-mail volume, following netiquette guidelines, attaching files,  more...

Become an Email Genius Email Etiquette and Writing Tips that Get Your Emails Noticed for the Right Reasons Most of us use email as our major method of communication. But have you ever learned the do's and don'ts that affect email readability? And could you be commiting one of the serious seven most offensive violations of email ettiquette? Millions of dollars are wasted, along with countless hours, each year in email misuse. Learn what it takes to create effective emails. Agenda: Learn how email  more...

Improving Communication This course shows participants how to read other people and to see how others interpret their behaviors. It leaves them with a gut-level appreciation for the needs of their co-workers. Ultimately, the course helps participants adapt their communication styles in a way that creates an enduring working alliance among those you communicate with. This program is designed to help participants:  more...