Online E Mail Communications eLearning

Improving Your Cross-cultural Communications Picture the scene. You've been asked to contact some new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation? Thankfully, there are things you can do to improve your cross-cultural  more...

E-mail and Internet Use E-mail and Internet technologies are rapid communication and information tools that spell success for any person or business that knows how to take advantage of them. However, there are dangers in the use of this advanced technology. This course outlines the pitfalls involved in using e-mail and accessing the Internet through a company's network, and the policies that are often implemented to  more...

Web Security This WestNet e-Learning module covers Security Considerations, Security Management, and Firewall Considerations. With the increasing number of transactions occurring on the World Wide Web (Web), a logical, thorough security policy is crit-ical to maintaining consistent operations and ensuring quality content. Deciding what type of software services will be allowed on your site and what kind of  more...

How TCP IP Applications Work This WestNet e-Learning module covers operation of application protocols, including Hypertext Transfer Protocol (HTTP), Telnet, File Transfer Protocol (FTP), and Simple Mail Transfer Protocol (SNMP). We will also introduce the ITU-T H.323 packet multimedia recommendations.  more...

Microsoft Office 2000 - Beginning Outlook To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000  more...

Microsoft Office 2000 - Advanced Outlook To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks Anyone wishing to gain an understanding of Microsoft Outlook 2000, candidates for Microsoft Office Specialist certification, and end-users seeking competence and proficiency in the use of Microsoft Outlook 2000  more...

Business Etiquette: Communicating in Today's Workplace Business Etiquette: Communicating in Today's Workplace offers the student an overview of how to use etiquette in daily communications and practice etiquette in meetings. The program details how to introduce people and become a good conversationalist. In addition the program teaches the learner how to apply courtesy in telephone e-mail and written communications.  more...

Novell GroupWise 65 This series introduces the learner to the capabilities of Novell GroupWise 6. 5. GroupWise is a collaboration tool that helps manage email communications, calendars, tasks, and documents within a group of people. Audience: This series is for anyone who wants to learn how to use GroupWise 6. 5 as an email program, collaboration tool, contact manager, daily planner, and document interface.  more...