Online E Mails eLearning - Training Resources

Learn How To Write Effective Persuasive Written Communication Perfect short course for those seeking to persuasively communicate with their audience through written communication. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to  more...

ESL for Business - E-mail Communication In this instructor-led course, students will work on improving their written English skills through doing self-test grammar exercises and writing practice e-mails aimed toward a particular audience (peers, customers, and management). Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your  more...

Better Business Writing in One Week This practical course helps business professionals write with greater confidence and accuracy. Business letters, memos, e-mails, proposals...not everyone?s a writer, yet every businessperson is expected to write -- a scary prospect for professionals without formal writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one  more...

5 Steps to Effective Persuasive Business Communication Get quick results with this proven method and technique. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed  more...

Developing Excellent Time Management Habits Time management shouldn't be a separate activity--it should be an integral part of the way you do things. For this to happen, you need to be able to develop good time management habits and avoid bad ones. An effective use of time also involves managing your environment, managing your use of technology, and managing the time-wasting activities of people around you. Today we are often overwhelmed by  more...

Lotus Notes R5 Collecting and Organizing Information Course Overview This course provides participants with the fundamental skills to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to identify the different application types in Lotus Notes, the features provided for Lotus Notes mails and the features of Notes replication; use Notes workspace to perform common tasks; create and  more...

Lotus Notes R5 Collecting and Organizing Information Course Overview This course provides participants with the fundamental skills to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to identify the different application types in Lotus Notes, the features provided for Lotus Notes mails and the features of Notes replication; use Notes workspace to perform common tasks; create and  more...

Excellence in Service Communicating With Customers Virtually In Excellence in Service: Communicating with Customers Virtually, you will learn how to adapt your telephone behavioral styles to your customers over the telephone. You will also learn how to project professionalism over the phone using various verbal techniques. In addition, you will be able to provide quality customer care by learning how to manage customer communication via the phone or e-mail.  more...

Managing the Expert Managing the Unique Needs of Experts Managing the Expert: Managing the Unique Needs of Experts explains expert attitudes and behaviors. It identifies methods for managing power and politics in an expert environment and provides guidance for experts managing experts. Learn To Follow the guidelines for treating experts with professionalism. Identify the process for managing  more...

Lotus Domino R5 Configuring Optimizing the Environment Course Overview This is the final course in a two part series that will teach Lotus Domino 4.x system administrators about the new Domino R5 system administration features, the impact of those features on their job, and how to migrate their organizations from Domino R4.x to R5. At the completion of this course, students will learn how to set up the administration process and configure LDAP and  more...

Advanced Business Comm Enhancing the Comm Message The Advanced Business Communications: Effective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity,  more...