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From Online Training Directory
Rx Success Complete Guide to Medical Math for the Health Care Professional Crane



The 320 page Complete Guide to Medical Math for the Health Care Professional (Crane) is simply the best manual to master Medical Calculations! The Topic - After reading each topic introduction you will understand each skill and how to recognize those specific types of problems. Sample Problems - Sample problems are worked out step-by-step for you to use as guidelines when performing your own
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From Serebra Learning Corporation
Customer Relationship Management eCRM
Customer Relationship Management: eCRM introduces the students to managing customer relationships over the Internet. The program details the characteristics of eCRM, how departments can use eCRM to automate processes, and how to customize eCRM interfaces for each type of eCRM user. This series is intended for managers, supervisors, customer service representatives, and anyone within an
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Preparing for Mutual Success Satisfy Customer Needs
This course helps learners to distinguish different customer characteristics, recognize appropriate techniques to successfully respond to each type of person and convert difficult situations into a positive experience. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies
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Developing Customer Satisfaction Surveys
By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art. In this course, you'll learn to use the principles of survey design
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Advanced Project Leadership Organization Strategy and Business Needs
Advanced Project Leadership: Organization, Strategy and Business Needs teaches project managers how to be successful managing high profile projects in large corporations by learning how to navigate different organization types, and what role project management plays in the different organization types. You will acquire the skills necessary to determine company strategy and the process to use that
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Setting the Stage for IT Success
How have the responsibilities of IT professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality? Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT
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Strategic Decision Making
The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP,
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Six Sigma--Lean Tools for Control
Two key methodologies for improving operations in the manufacturing world are lean manufacturing and Six Sigma . Both are designed to reduce variation, yet each takes a different track. While Six Sigma utilizes data and statistical analysis to measure and improve a company's operational performance, lean manufacturing collocates all of an organization's processes in sequential order, restructuring
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Defining and Mapping the Six Sigma Process
Maps are incredible tools. They show--on one page--where you are, where you want to go, the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma teams in the quest for process improvement; it is impossible to improve a
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Web Design Authoring and Graphics
This WestNet e-Learning module provides an overview of software tools that can streamline the job of building Hypertext Markup Language (HTML) pages. We briefly introduce the concepts of Web design and the basic technologies poised to expand the ways we create HTML pages and outline the most common technical problems associated with Web graphics.
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The Basics of Windows NT
This WestNet e-Learning module focuses on Windows NT Architecture, features, tools, and NetWare interoperability.
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Connecting Computers
This WestNet e-Learning module reviews the Physical Layer components and moves on to explain the deeper technical details of these media.
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Routing Table Protocols
This WestNet e-Learning module describes and compares the two major routing algorithms and discusses the dominant routing protocol based on each algorithm. We will also learn about several small, but important protocols created to solve special routing or transmission problems.
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From Casino Surveillance News
Online Detecting Cheating at Casino Table Games
This series of classes defines the methods of cheating used in casinos by category, and demonstrates by photo, video and lecture the techniques used on blackjack, dice, roulette and other games. Emphasis is on the basic methods, and the third series of classes gives specifics on how the various cheating moves are used on each type of game. Legal definitions are included, as well as methods of
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From 123-CBT Computer Based Training
Oracle8 Database Administration - Manage Security

...uses of profiles.
Identify the implications of exceeding each type of profile limit.
Identify the level at which the limit of a given resource is enforced.
Create a profile by using Oracle Security Manager.
Assign a profile to a user by using Oracle Security Manager.
Enable the enforcement of resource limits when the database cannot be shut down.
Alter a profile by using Oracle Security
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Oracle SQL Specifics Retrieving and Formatting Data

... clause to query for a character string or a date.
Match each type of operator to the correct label.
Identify which operators can be used to find rows that do not meet a condition.
Perform a query using a SQL operator.
Use the ORDER BY clause to sort query results.
Use a join to query data from multiple tables.
Use an outer join to return records without a direct match.
Identify the
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SQL Server 7 0 - Implementing a Database - Part 2

... Identify the methods of enforcing data integrity. Match each type of data integrity with its constraint method. Identify the characteristics of the constraints. Select the considerations for using constraints. Perform the steps to enforce domain integrity. Perform the steps to enforce entity integrity. Select the guidelines for disabling complaints. Perform the steps to disable
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Advanced Project Leadership Organization Strategy Business Needs

...pes of organizations. Identify major characteristics of each type of organization. Identify potential strengths and weaknesses in project. Identify the project team composition in different types of organizations. Identify the roles of project team members in different types of organizations. Identify key elements of company strategy. Identify the strategies that company use.
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Customer Relationship Mgt eCRM

...omate processes, and how to customize eCRM interfaces for each type of eCRM user. Learn To Identify the features of eCRM. Identify ways to overcome the disadvantages of eCRM. Identify eCRM opportunities for automating a company a a s sales processes. Identify the types of eCRM
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From Technical Presentations
Fire Extinguishers


"Fire Extinguishers" is for all workers. This course teaches how to properly inspect and use a fire extinguisher and looks at the basics of fire protection. Workers will learn what makes fires burn, what the four different classes of fires are, and why it is necessary to use the right type of extinguisher to put out each type of fire. Delivery formats include CD-ROM, LAN, WAN, Intranet,
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Respiratory Protection


"Respiratory Protection" is for all workers who are required or may be required to work in an area where atmospheric contamination could occur. This course identifies airborne hazards in the workplace and explains how they affect people. The course then identifies various types of respiratory protection and how to properly choose, use, clean and store each type. Learners are taught how to
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From Compliance Solutions
Confined Space Entry-Online
...nts, including their mode of operation and limitations of each type.
Who Should Take This Course?
Any person who is required to enter a confined space or a permit
required confined space (defined by OSHA as any space that is not meant for
continuous human occupancy) MUST receive this training before they may gain
access to the area.
Please Note: This course does not
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