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From Serebra Learning Corporation
Telephone Skills for Business Professionals Simulation on-line e-learning cbt (computer based) ...Eagle Hotel & Resort. Your job involves booking and coordinating events at the hotel such as weddings, banquets, family reunions, product launches, awards ceremonies, and business conferences. In order to do your job well, communicating effectively with customers over the telephone is a must. Naturally, you must use professional telephone manners at all times and make appropriate use of  more...
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