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From Enhanced Communications Group, Inc.
ITIL v3 Foundations Course
...cess and lifecycle stage. At the end of this course, the learner will be able to identify the:
-The stages and processes within the Service Lifecycle
-Business value of implementing each process in an organization
-Objectives and basic concepts related to each process
-Activities and roles involved in each process
-Relationship of each process to other processes
-Terminology, techniques
more...
...cess and lifecycle stage. At the end of this course, the learner will be able to identify the:
-The stages and processes within the Service Lifecycle
-Business value of implementing each process in an organization
-Objectives and basic concepts related to each process
-Activities and roles involved in each process
-Relationship of each process to other processes
-Terminology, techniques
more...
