Online Easy eLearning - Training Resources

Writing Web Content (Master Class)-Self Directed ...Is your style electronic? Learn how to make your Web text easy to navigate, easy to understand, and easy to use. This workshop shows how moving text from paper to the screen, or from a conventional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with all the give-and-take of a conversation, replying to their questions,  more...

Writing Web Content (Master Class) ...Is your style electronic? Learn how to make your Web text easy to navigate, easy to understand, and easy to use. This workshop shows how moving text from paper to the screen, or from a conventional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with all the give-and-take of a conversation, replying to their questions,  more...

The Free-Lance Writing Toolkit The Toolkit is designed as a creative approach to help the learner design, implement, and practice his/her objective to become a successful free-lance writer. Using an easy to remember six-step approach, the learner will be able to build a reputation as a successful free-lance writer. This approach is invaluable to the learner as he/she becomes immersed in the process of acquiring and  more...

Typing Pal--The Best Online Typing Course ...easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software  more...

Typing Pal--The Best Online Typing Course ...easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software  more...

Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.  more...

Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the  more...

Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...

Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...

Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...

Architecting Web Content (Master Class)-Self Directed ...n so that it will make sense to your users and it will be easy for them to use.After learning just what information systems architecture is and what is involved, you will analyze the basic elements of effective Websites. After you know which elements should be included on a Website, you will learn how to manage the content of the site and how to make it highly usable and accessible. After this,  more...

A Technical Approach on How to Create Desktop Video Captures Using Camtasia 3 0 Discontinued A newer version of this course is currently under developmenht. Please check back. For Beginners and those who already own Camtasia--Learn to record windows screen movement, voice, sound with Camtasia - Video capture the easy way!  more...

How to Create Desktop Video Captures the Easy Way Using Camtasia 3 0 Discontinued A newer version of this course is currently under developmenht. Please check back. For Beginners--Learn to record windows screen movement, voice, sound using Camtasia - Video Capture the easy way!  more...

Your Business Plan Self-Guided Workbook (Hard Copy Edition) Used by thousands--A step by step, self-guided, easy to complete comprehensive workbook for owners of small businesses.  more...

Learn Grammar the Easy Way (Part 1) Designed for people who want to improve their writing by brushing up on the basics of grammar  more...

Learn Grammar the Easy Way (Part 2) A continuation of Learn Grammar the Easy Way , this course concentrates common errors in word usage  more...

Making Effective Screenshots: Saving Time, Increasing Impact ...need, modifying the images consistently, storing them for easy access, and placing them on our pages effectively? As a beginning communication professional you learn a lot about important topics such as writing procedures, organizing content, and editing. But what about screenshots? How can you make sure you obtain good color quality? How do you balance file size against quality? How can you  more...

Architecting Web Content (Master Class) ...n so that it will make sense to your users and it will be easy for them to use.After learning just what information systems architecture is and what is involved, you will analyze the basic elements of effective Websites. After you know which elements should be included on a Website, you will learn how to manage the content of the site and how to make it highly usable and accessible. After this,  more...

Learn Grammar the Easy Way (Part 1) Designed for people who want to improve their writing by brushing up on the basics of grammar This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words. You may have sent in a cover letter and resume for a job. You may have written a memo  more...

Learn Grammar the Easy Way (Part 2) ...Easy Way , this course concentrates common errors in word usage Do you know which sentence in each pair below is correct? The fireworks against the black sky made a dramatic affect. The fireworks against the black sky made a dramatic effect. Neither Bob nor Tom was ready for the test. Neither Bob nor Tom were ready for the test. Its cold. It?s cold. Casey and me went to the fair. Casey and I  more...

Writing Your Life Story Record the events and people of your life. This course is designed to help the beginning writer to combine facts, any records (pertinent for sharing, and recording) and memories together in a fashion that is both enjoyable and easy to read.  more...

Write for Business-Proofreader`s Guide-eBook The Proofreader`s Guide is a handy, quick reference guide containing all the information you need to accurately proofread your documents. The Proofreader`s Guide is a handy, quick reference guide containing all the information you need to accurately proofread your documents. This easy-to-search eBook covers punctuation, capitalization, spelling, usage, grammar, and more. The concise explanations,  more...

Write for Business with Companion CD ...mote effective written and oral communication skills. The easy-to-follow format includes guidelines, models, checklists, and templates to help you save time drafting, revising, and proofreading. Based on the "Seven Traits of Good Writing," Write for Business teaches employees and students to write clear and engaging e-mail messages, project reports, presentations, proposals, and more. The  more...

Writing for Business Professionals This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year  more...

Windows Vista Essentials Windows Vista Essentials offers the tools needed to become a proficient Microsoft Windows Vista user in no time through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn.. Whether the user is a beginner who wants to learn basic operations of the new Windows environment or a seasoned user, learning to access advanced functions and new features, this  more...

Typing Pal--The Best Online Typing Course ...easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software  more...

The Internet - Applying the Basics to your Business ...never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search engines, where did the Internet originate, what are keywords, etc. Module 2. Simple Techniques for Searching In this module, techniques for searching with tips and making your queries using Boolean  more...

Technical Communication Industry Certificate - Mastery Level Start earning your TCIC Certificate today! This comprehensive program allows you to work at your own pace, take online quizzes to test what you are learning and to submit assignments for instructor review. You will focus on performing audience analyses, determining the purpose and structure for technical documents, utilizing visual and document design, and managing complex documentation projects.  more...

The Art of Active Listening Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being  more...

Six Sigma Green Belt Personal Training Library ...tanding and applying statistical process control concepts easy. Basic statistics used to analyze patterns of variations, the use of control charts, and measures of measures of process capability are covered in the course. (3 Units; 3 Assessments; Approximately 6 hours of training.) Mistake-Proof It! training includes a comprehensive background on techniques as well as the steps required to  more...

Respiratory Protection If you re barely breathing, and you can t find the words, then you need our new safety course, Respiratory Protection. Welcome to Respiratory Protection If you?re barely breathing, and you can?t find the words, then you need our new safety course, Respiratory Protection. This course is intended to be part of OSHA training for anyone who works in or near where poisonous gases or particulate  more...

SalesPlus Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of  more...

QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts  more...

QuickBooks Pro 2005 ... Pro 2005 software. This interactive training provides an easy to follow self-paced format. You determine when you want to learn and the instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World's most popular accounting software. Welcome to the QuickBooks Pro 2005 Training Series The QuickBooks  more...

QuickBooks Pro 2006 ...are. This interactive, self-directed training provides an easy to follow self-paced format. You determine when you want to learn and the virtual video instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World`s most popular accounting software. For beginner or anyone with prior accounting  more...

Professional Bar Management Mastery Level Certification ...ent, concentrating solely on the bar area. Simplified and easy to comprehend, you will not waste time learning useless information and you will be prepared to handle the physical, emotional and mental demands of managing a bar. You will also learn everything about bartending, the hub of all sales and a requirement for professionally managing a bar. It is not possible to be a good bar manger  more...

Professional Bar Management ...mended that students also take the course "Bartending the Easy Way" for better understanding of the mechanics of bartending, the hub of the business. As a respected industry professional, Kellie Nicholson has condensed over twenty-five years of experience into an informative class that will teach you how to manage any bar like a professional. Having been called upon by SELF Magazine and  more...

Pharmacy Technician Career Training Program ...ents. Our instructor makes learning this material fun and easy! Here are descriptions of just some of the topics you will study. Pharmacology ? You will learn the most commonly used classes of medications, what conditions they are used to treat and how they work in the body. Anatomy and Physiology ? Learn about the basic anatomy of all the organ systems of the body, what these structures do and  more...

Pharmacy Technician National Certification Exam Preparation Course ...you are reading our material! Every section is written in easy-to-understand language. You will study side effects, drug interactions, mechanisms of action and other important information about major drug classifications. Pharmacy Calculations ? The National focuses heavily on math and because of this, the Calculations Review by itself is worth the price of this course! Most Pharmacy  more...

Microsoft Word 2003 (Levels 1-2-3) ...uments that anyone with a web browser can view, making it easy for team members to collaborate online. Microsoft Word 2003 (Levels 1-2-3) Our Word 2003 provides powerful tools for creating and sharing professional documents that anyone with a web browser can view, making it easy for team members to collaborate online. Our interactive training series will guide you through this powerful program  more...

Microsoft Word XP Certification ...uments that anyone with a web browser can view, making it easy for team members to collaborate online. Welcome to Microsoft Word XP Certification Our Word XP provides powerful tools for creating and sharing professional documents that anyone with a web browser can view, making it easy for team members to collaborate online. Our interactive training series will guide you through this powerful  more...

Microsoft Office 2007 Essentials This Microsoft Office course teaches you how to effectively use the Office 2007 Suite through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn. New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2007 edition. These courses will  more...

Manufacturing Statistics Personal Training Library ...tanding and applying statistical process control concepts easy. Basic statistics used to analyze patterns of variations, the use of control charts, and measures of measures of process capability are covered in the course. (3 Units; 3 Assessments; Approximately 6 hours of training.) The Advanced SPC course will help you develop a comprehensive understanding of advanced statistical process  more...

Learn HTML All By Yourself- Introductory Learn HTML all by yourself! A 5 week introductory "Lite" course. HTML stands for HyperText Markup Language and is the language of web page design. If you have little or no experience with HTML, then this 6 week introductory course is the one to take. With these lessons you will have your own web site up and running in no time! Learn to design internet web pages for your favorite charity, for your  more...

Learn HTML All By Yourself- Advanced ...e author, John Gilson. John`s many examples are clear and easy to follow. There are also many questions for you to answer and web pages for you to make up. All questions and problems come complete with answers and solutions so that you get immediate feedback on how you are progressing. By the time you finish this five week course, you will have a very firm understanding of HTML and in designing  more...

J2EE Part I ( JSP/servlet ) ...easy attempt. Complement your web-front-end with this server-side part to create a whole application. Be comfortable with round-trip development. We will mainly cover JSP/servlet/JDBC in this course. Students will develop their own applications using server-side Java. Prerequisite: Strong understanding of the Java Programming Language and basic HTML, familiarity with networking concepts,  more...

How to Write Your Life Story Bring memories and facts of the past together for current and future generations This program is designed with helping the beginning writer to aptly combine the facts, any records (pertinent for sharing, recording) and memories together in a fashion that is both enjoyable and easy to read. Emphasis of this course is to write with clarity, continuity and in a manner that bring the events and  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...L course available today. The many examples are clear and easy to follow. Each week, you are e-mailed a new lesson which includes an assignment that you complete over the next 7 days. At that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By the time you finish this ten week course, you will have a very firm understanding of HTML and what HTML is all  more...

HTML 4 Learn the in`s and out`s of HTML. Follow along with HTML expert Rob Tracy as he shows you how to create well formed HTML code, understand the basics of Java script, and introduces you to Cascading Style Sheets. Welcome to the HTML 4 Training Series Learn the in`s and out`s of HTML. Follow along with HTML expert Robb Tracy as he shows you how to create well formed HTML code, understand the basics  more...

Getting More From Books: Intro to Literary Analysis ...ore meaningful by teaching basic literary analysis. It`s easy to skim through a novel -- but getting involved in the book can teach you more about yourself, your world, and the human experience! Whether you like dense novels or "just for fun" fiction, this course will help you get more out of the books you read. All it takes is a curious mind. You`ll learn to become an active reader and  more...

Expert Purchasing Management ...el it is impossible to do a good job. After all, it isn't easy keeping up with evolving best practices, new technologies, and changing markets. But fortunately, there is a way for you to learn how to meet and exceed today's high standards for purchasing management excellence. The highly personal and interactive online course ?Expert Purchasing Management? will teach you everything you need to  more...

Database Design Concepts ...oncepts of database design and presents the subject in an easy manner. Coursework focuses on the real-life implementation of database solutions and on practical design and administration skills. By the end of this course you will be able to successfully design and implement a small database such as an inventory system, contacts information system or course registration system. Online class  more...

Customer Service Plus The difference between success and failure in today s business environment is customer service. In this course you ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In this course  more...

Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you  more...

Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...

CSS Cascading Style Sheets has become a vital element of today`s web pages. Follow along with Robb H. Tracy as he introduces you to the concepts of XHTML, Cascading, and setting and understanding property values for CSS rules. As the course progresses, Robb will instruct you in more advanced concepts such as floating elements, colors, advanced selectors and lists. Course may be extended up to 1 year  more...

Bartending to the Max-Online ...his exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead  more...

Bartending the Easy Way-Online ..., waitresses and novice bartenders, also. Bartending the Easy Way-Online For those who are serious about becoming a professional bartender, this course could be completed in 1-2 weeks. All aspects of the business are covered and students will be well-prepared to work as a bartender, in addition to being a valued employee. Bartending the Easy Way is an in-depth study of professional bartending.  more...

Bartending at Home-Online ...taught by Kellie Nicholson, instructor of ?Bartending the Easy Way.? Kellie?s 25 years of experience as a bartender is unparalleled and her students work all over the United States. Don?t miss out on your chance to be the next bar star! At the end of the course, you will be offered the opportunity to purchase an Official University Certificate for $39, though this is entirely optional. If you  more...

AutoCAD 2006 2D Learn to control the many features of AutoCAD 2D, including commands, plotting, crosshatching, and pallets. Follow along with Kristen Kurland as she shows you how to work with dimensions, regions, boundaries, as well as understanding isometrics and viewports. The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD  more...

AutoCAD 2006 3D Learn to control the many features of AutoCAD 3D including commands, objects, surfaces, and solids. Follow along with Kristen Kurland as she shows you how to manipulate backgrounds, light, material, and landscaping to your needs.The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD 2006 3D Training Series The  more...

Adobe Photoshop 7 ...swers you want today. Learn Adobe PhotoShop 7 the fun and easy way. These 6 training levels allow you to work at your own pace, as you follow along with the tutorials. A nationally recognized professional demonstrates every step to help speed the learning process. By following along with a working professional, you will gain mastery of Photoshop 7 quickly and easily. This course can be taken  more...

Adobe PhotoShop CS Receive a fundamental understanding of the concepts of Adobe s PhotoShop CS by learning basic color correction, touch-up, image manipulation, and document management techniques. Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management techniques. Then  more...

Adobe PhotoShop CS to CS2 Upgrade If you are making the move from PhotoShop CS to CS2, this course will help you get up to speed quickly. Adobe PhotoShop CS to CS2 Upgrade If you?re making the move to Photoshop CS2, this course is a must have. It will quickly bring you up to speed on what?s new and how to make the best use of new features like Adobe? Bridge, vanishing point, multiple layer control, smart object, image warp, and  more...

Advanced Certificate in Technical Writing A Certificate Program that allows students to engage in a robust course of study that they create and that is specific to their individualized learning needs. Students enrolled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and  more...

Adobe GoLive 6 ... answers you want today. Learn Adobe GoLive 6 the fun and easy way. These three training levels allow you to work at your own pace, as you follow along with the tutorials. A nationally recognized professional demonstrates every step to help speed the learning process. By following along with a working professional, you will gain mastery of GoLive 6 quickly and easily. This course can be taken  more...

Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. Welcome to Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. This course will take the  more...

Adobe Pagemaker 7 ...swers you want today. Learn Adobe PageMaker 7 the fun and easy way. These online courses allow you to work at your own pace, as you follow along with the tutorials. A nationally recognized professional demonstrates every step to help speed the learning process. By following along with a working professional, you will gain mastery of PageMaker 7 quickly and easily. This course can be taken in a  more...

ADA Training & Certification Program Learn how to administer the federally-mandated ADA rules and earn a "Certified ADA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) ... bank of over 1,500 questions). Product features include: easy-to-use navigation and completion tracking, within the Lesson page bookmarking, interactive glossary, real world training examples, system user guide, pop-up definitions, interactive hands-on lessons, simulations, audio narration, graphics, animations, screenshots and much more! To become A+ certified through CompTIA, you must pass  more...

5S TRAINING 5S is more of a people process than it is a manufacturing technique. And it is much more than simply cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many  more...

7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases  more...

QuickBooks Pro 2007 QuickBooks Pro 2007 Quickbooks Pro 2007 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2007 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank  more...

Dreamweaver MX 2004 Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. Your instructor for this course is David Humes David is an Adobe Certified Expert (ACE) in Photoshop, a Certified Practitioner of  more...

Delegation - Leveraging Through Others Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills Your expert-led training is presented by Casey McNeal. Casey has been speaking professionally for over nine  more...

Basics of Organizational Communication Organizational Communications Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. Your expert-led training is presented by Joe Tucker. Joe Tucker, a consultant/trainer  more...

Adobe Illustrator CS3: Essentials ...ices from the most respected names in the business. These easy to follow, in-depth lessons show you how to create top quality artwork using Adobe Illustrator CS3. Our lessons focus on best practices for producing better images easier and faster ? ensuring the most unique and professional work for print or the web. Get up to speed on the unique capabilities of Adobe Illustrator CS3 today! The  more...

Adobe Flash CS3 Professional: Essentials Adobe Flash CS3 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe Encore CS3: Essentials Adobe Encore CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

SmartDraw - Learn it in 6 Easy Lessons An introduction to SmartDraw, the "Draw anything easily" program. Note: This course is for Smart Draw Applications 5 years or older.  more...

MBA in a Box Fast and easy-to-use methods to create success in any small business.  more...

Learn Grammar the Easy Way This fun course ends grammar confusion, using lively examples and explanations to correct common mistakes.  more...

SAP Project System - Project builder ... (WBS) & Network Activities - Create Project Plans with Easy Cost Planning and Project Planning Board - Create Requisitions and Purchase Orders for WBS - Run Settlements & Project Reports Release: ECC 6. 0 (newest SAP release) Audience: - End users - Project Accountants & Managers Prerequisite: - Basic SAP skills (SAP101) - A general understanding of project &  more...

Understanding Your Target Customer s Business ... that you know nothing about. Do you think it would be an easy process? Probably not. The better you know your customer, the better your chances for success. In this course, you'll learn about the first major component of the territorial account sales (TAS) approach--research. You'll gain an understanding of the benefits of good research and how to gather information from public sources, as  more...

Sales Manufacturing TM Identifying Sales Opportunities ...far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both on what to do and what to hope." For the sales professional, there is such a method that will make tasks easier, save time, and build a predictable sales machine. This method, called Sales Manufacturing(TM), is not a way of selling,  more...

Progressing through the Complex Sale High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources.  more...

The Boss Factor Your boss can make or break you, so you better find out how to work effectively with her. You must first build rapport and continue to develop it. Along the way, you'll learn how to solicit and give feedback and even learn how to use corrective feedback to your advantage. You'll also get tips on managing your manager, which is no easy task. But if you can achieve that and turn the annual appraisal  more...

Your Time and You Before you can decide how to manage your time better, you need to recognize how you manage your time now. Busy people do what is required, and rarely have the opportunity to stop and consider whether they are making the best use of their time. A brief analysis of what you do currently may surprise you, and it may help you to identify some changes that could be made. This course will help you to  more...

Techniques for Improved Time Management If you don't feel that you are the organized type, or if making lists or drawing up detailed plans doesn't come naturally, don't worry. There isn't just one way in which time can be managed effectively. This course will introduce you to several different techniques for improving your time-management skills--experiment with them, and then choose and apply the tools which best suit your own  more...

Generating Creative and Innovative Ideas ...ers don't?If you have ever watched children at play, it's easy to conclude that all people start at the same level, with the same creative ability. Perhaps they lose their "creative toolboxes" with the self-consciousness of adolescence, or as other demands compete for attention.Whatever the reason, it's important that you regain your ability to be creative and innovative. More and more  more...

Managing the Change Process Picture the scene. You've just started a new job and it's everything you've ever wanted. You find your desk, meet your new colleagues, and try to carry on with your life. But things are different. Your PC isn't in the same place, the cafeteria doesn't have your favorite coffee, and your chair isn't quite right. This is how change feels. You're disoriented--things still work, but not in the same  more...

Performance Reviews ...ent performance meeting. Appraisal meetings aren't always easy encounters, even when they are planned. Sometimes, a manager will have to tell an employee that his performance isn't good enough--despite all earlier efforts. This course gives sound practical advice about how to handle the appraisal of someone who is a consistently poor performer. Appraisees aren't always passive recipients of  more...

Facilitative Tools and Formats Offering Options ...sking formats as well as how to structure groups that are easy to debrief when the full group reconvenes. Other options abound. What about experiential learning techniques, structured go-arounds, or computer-aided meetings? Finally, you will explore the benefits and pitfalls of chart writing. Communicating information in meetings is an essential factor to their success. Charts can help you  more...

The Inbound Call Center Inbound call center managers of this century will face many of the same challenges that their counterparts faced in the 20th century. The emphasis will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework  more...

Overcoming Difficult Service Situations ...scalate confrontational clients. Admitting mistakes is an easy concept, but for most people, it's not so easy to do. This training adds just enough sugar to make the medicine go down, helps us let go of our egos or our fear of being wrong, and accept responsibility for errors. Though it's not appropriate to tell a customer to "chill out", there are some easy to use tactics to cool down the  more...

The EXCEL Acronym Instilling Service Excellence ...s of customer service commitment, it's helpful to have an easy way to remember additional concepts that can make you a service superstar. Since the goal is customer service excellence, this course uses the word E-X-C-E-L as an acronym for five important behaviors that impact the service mindset. It might surprise you, but seeking help and knowing where to find it can improve your service  more...

A Workable Solution for Internal Clients ..."making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You don't want to be seen as a "visitor" who simply recommends change and  more...

The Process of Interpersonal Communication It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of  more...

Writing with Intention Whether you're preparing a brief e-mail response, a business letter, a performance review, a multi-page proposal, or a presentation to a prime customer, you know that having a job means having to write. But if you're not a trained writer, how do you begin? The writing process actually starts before you pick up a pen or place your fingers on a keyboard. It begins with defining what you are writing,  more...

Writing to Reach the Audience ...ience" instructs people who have to write at work in some easy-to-apply techniques to help them write to their readers, however those readers may vary with business circumstances. If you're writing a thank-you letter to a valued colleague, the approach, tone, and structure of the document are dissimilar to a complaint letter you write to a vendor. The principles and considerations that regulate  more...

Creating a Positive Attitude ... courage to believe that you can succeed. It isn't always easy to be positive. You may feel that the odds are stacked against you, or you may find it hard to cope with the difficult and challenging situations that you find yourself in. Taking action to develop a positive attitude involves examining how you perceive your situation, and how you deal with your perception of the situation. This  more...

Tables Accessibility and Standards in Dreamweaver CS3 When designing a site, it's important that your content is structured in an intuitive and accessible manner. Creating a site layout based on tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure a site using tables, and examines creating and manipulating tables, layout modes, and working with tabular data. Building an accessible web site  more...

Creating Change Gaining Allies "If you scratch my back, I'll scratch yours." Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people  more...

Leading High-performance On-site Teams Successful on-site teams are characterized by clear direction, team member trust, and effective communication and conflict-resolution strategies. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. This course offers strategies for leading an on-site team during the first two stages of team  more...

Configuring Outlook 2007 for Exchange Server 2007 ... 2007 with Outlook 2007 as your e-mail client provides an easy and convenient way to collaborate with colleagues, as well as a high level of messaging security. Outlook 2007 is designed to take advantage of all the features that are available with Exchange Server 2007. This course provides an overview of the Outlook interface as well as a discussion of the key features. The installation and  more...

Summarizing and Presenting Data in Six Sigma ...r analysis. The teams then present these relationships in easy-to-understand graphical forms that facilitate comparison and help to identify possible trends. This course deals with the basic concepts of descriptive statistics, such as measures of central tendency and dispersion, and their significance in Six Sigma data analysis. The course also shows how to apply graphical methods, such as  more...

Six Sigma--Measurement System Re-analysis ...ackslide and lose all the positive changes you made? It's easy to lose sight of the ultimate goal--improved health and fitness--after reaching your goal weight and fitness level. Maintaining positive changes takes just as much effort and vigilance as making the changes initially. Likewise for businesses--the benefits of Six Sigma performance aren't achieved simply by a completing a series of  more...

Creating a Business Execution Culture ... "creating an execution culture is hard, but losing it is easy." Once you've created an execution culture, how will you keep from losing it? How can you ensure that business execution does not become just another "flavor of the month" fads that lasts a few months then disappears? Another lesson explores effective communication styles that will help your execution culture flourish. You'll learn  more...

Total Quality Management - Managing TQM Rollouts Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.  more...

EnjoySAP Features Functions The Computer Based Training course (CBT) Enjoy SAP Features and Functions aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. Having been given the background to the development of the EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 1 ...Data Access and the visual data access tools that make it easy for Visual Basic programmers to create data access applications. L earn To: Develop a simple application using Visual Basic 6.0. Access, organize, and present data using Visual Basic's Universal Data Access features. C ontent Emphasis Skills-Based A udience This course is designed for programmers who need  more...

Crystal Reports v10 Introduction to Report Design Part 3 ...ds, charts, and report alerts can be used to make reports easy-to-understand, interactive, and visually appealing. This course also introduces the learner to the various formats that can be used for exporting reports and how a report can be easily translated into another language using Crystal Translator. Learn To: Identify the key aspects of formulas used in Crystal Reports v10.  more...

Microsoft Works Suite 2005 Creating Spreadsheets This course will cover the basics of Works Spreadsheet including spreadsheet essentials such as the interface, templates, and Help options. It will also include working with formulas and functions in a spreadsheet as well as how to perform common tasks such as copying, pasting, and printing. Learn To: Identify the components on the Works Spreadsheet interface. Create a spreadsheet.  more...

SQL and PL SQL PL SQL Basics ...rough the various aspects of PL/SQL programming. Numerous easy-to-understand examples ensure that the concepts are amply illustrated. L earn To: Identify the features and benefits of PL/SQL and understand the PL/SQL program constructs. Identify the PL/SQL datatypes Identify how to declare PL/SQL variables and identify the PL/SQL programming conventions. Retrieve and manipulate  more...

Windows 2000 Network--Designing Security Part 1 Sec Planning ...hich they are used. Design a security group strategy for easy administration and enhanced network performance. Identify the guidelines for designing a strategy for the delegation of administration. Design a strategy to delegate administrative authority. Identify the rules for placing security policies in sites, domains, and OUs. Identify the rules for inheriting security policies in sites,  more...

SAP R 3 v4 6 Purchaser ...ure. - Screen Header. - Screen Body. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Basics of Procurement 1.5 - 2 hours o The Procurement Processes: - Basic Elements of Purchasing. - Order Types. - The Procurement Cycle. - Procurement Processes of the  more...

SAP R 3 v4 6 Shipping Employee ...re. - Screen Header. - Screen Body. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Basics of Shipping Processing 1.5 - 2 hours o Basic Elements of Shipping: - Shipping Processing. - Delivery Process. - Organizational Units in Shipping. - Role-Based  more...

SAP R 3 v4 6 AR Accountant ... General Structure. - Screen Header. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Master Data and Postings 1.5 - 2 hours o The FI Component in the R/3 System: - Modular Structure of R/3. - R/3 - An Integrated System. - Role Based Menus. o Create: -  more...

SAP R 3 v4 6 AP Accountant ...ure. - Screen Header. - Screen Body. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Master Data and Postings 1.5 - 2 hours o The FI Component in the R/3 System: - Modular Structure of R/3. - R/3 - An Integrated System. - Role-Based Menus. o Create: -  more...

SAP R 3 v4 6 Financial Accountant ...ure. - Screen Header. - Screen Body. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Organization and General Ledger Accounts 1.5 - 2 hours o Integration in the R/3 System: - Role-Based Accounting o General Ledger Accounts: - G/L Account Categories. -  more...

SAP R 3 v4 6 Cost Center Accountant ...ure. - Screen Header. - Screen Body. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Organization and Cost Centers 1.5 - 2 hours o Integration in the R/3 System: - Integration. - Cost Accounting Structure. - Setting up the CCA role. o Master Data: -  more...

SAP R 3 v4 6 SD Custromer Service Representative ...ure. - Screen Header. - Screen Body. o Access Options: - Easy Access Menu Structures. - Calling up Program Functions. - General Settings. o Basis: - Workplace. - Workflow - Overview. - Printing from the R/3 System. Unit 2: Basics of Sales and Distribution 1.5 - 2 hours o Processes in Sales and Distribution: - Organizational Levels in SD. - Integration. - Role-Based Sales and  more...

SAP R 3 v4 6 CO Cost Center Acct Master Data ...cture - Screen Header - Screen Body o Access Options: - Easy Access Menu Structures - Calling up Program Functions - General Settings o Basis: - Workplace - Workflow - Overview - Printing from the R/3 System Unit 2: Cost Elements 2 hours o Creating and Changing Cost Elements: - Creating Master Data - Creating Primary Cost Elements - Statistical Cost Elements o Master Data Groups: -  more...

Works 2003 Creating Spreadsheets The Works 2003: Creating Spreadsheets course introduces the learner to the fundamentals of spreadsheets and teaches how to enter and manipulate spreadsheet data. Learn To Identify components of the Works Spreadsheet interface. Create a spreadsheet from a template. Identify Help features. Deployment Options  more...

Home Networking With Windows XP ... in teleworking and home business. Windows XP facilitates easy setup of a small network. This course introduces the concept of home networking, the technologies involved and the various possible topologies. It then covers planning and setup of a home network, security considerations and firewall use and troubleshooting guidelines for the most common problem areas. After the course, the learner  more...

Excellence in Service Communicating With Customers Virtually ...g E-mail Etiquette (1 hour) Identify ways to compose easy-to-read e-mails. Identify subtle changes you can make when communicating with Drivers in an e-mail. Identify subtle changes you can make when communicating with Influencers in an e-mail. Identify subtle changes you can make when communicating with Steadies in an e-mail. Identify subtle changes you can make when communicating  more...

Delegation The Delegation Process ...arn to implement a delegation process developed around an easy to understand ABC model. By learning and using the model, learners can become much more effective delegators. Learn To To identify guidelines for prioritizing and grouping tasks To identify key issues to consider when appointing a delegate To  more...

Total Quality Management Implementation and Tools ...ality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management. Learn To  more...

SAP R 3 4 6 CO Profitability Analysis ... Access Options. Easy Access Menu Structures. Calling up Program Functions. General Settings. Basis. Workplace. Workflow - Overview. Printing from the R/3 System. Unit 2: Goals and Tasks of Profitability  more...