Online Ecrm Opportunities eLearning Training
From Serebra Learning Corporation
Customer Relationship Management eCRM
Customer Relationship Management: eCRM introduces the students to managing customer relationships over the Internet. The program details the characteristics of eCRM, how departments can use eCRM to automate processes, and how to customize eCRM interfaces for each type of eCRM user. This series is intended for managers, supervisors, customer service representatives, and anyone within an
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From 123-CBT Computer Based Training
Customer Relationship Mgt eCRM

...sadvantages of eCRM. Identify eCRM opportunities for automating a company a a s sales processes. Identify the types of eCRM users. Identify ways a company can customize its eCRM marketing efforts. Identify ways eCRM enables companies to achieve CRM goals. Audience This series
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