Online Effect eLearning - Training Resources

Introduction to CorelDRAW - Part II Continuation of Part I with emphasis on use of the effect functions, page set up, advanced text handling, and technical illustration tools.  more...

Java 2 -- Classes & Inheritance ...ses. You will also learn about the procedure for and the effect of invoking overloaded and overridden methods. You will learn about the procedures for upcasting, downcasting, and identifying objects. This unit gives explanation of the keywords super and this. You will also learn to use the object reference super to access variables and invoke the methods of the superclass and the object  more...

Learn Grammar the Easy Way (Part 2) ...fect. The fireworks against the black sky made a dramatic effect. Neither Bob nor Tom was ready for the test. Neither Bob nor Tom were ready for the test. Its cold. It?s cold. Casey and me went to the fair. Casey and I went to the fair. Misusing homonyms, pronouns, and words like effect and affect cause many sentence errors. Many times, people will select the wrong word. Also, errors in  more...

Market Leadership in an E-Commerce Age This course will provide a detailed study of the principles of e-commerce. The students will be able to apply their understanding to organizational and life situations. Participants will work with the assumption that e-commerce and the information age have permeated every aspect of their daily lives. The course is expected to raise that awareness through self-assessments and begin to look at the  more...

Telesales Communications ... As a professional salesperson, it is vital that you have effective telesales techniques.As a communications medium, the telephone has a dampening effect on our interpersonal communications. This course will help compensate for this effect by introducing you to the fundamentals of communicating over the phone and how to sell most effectively over the phone. In this course, you will learn how to  more...

Techniques for Improved Time Management ...ry. There isn't just one way in which time can be managed effectively. This course will introduce you to several different techniques for improving your time-management skills--experiment with them, and then choose and apply the tools which best suit your own situation. In order to achieve anything it is important to establish goals. You need to know what you want to do, before you can decide  more...

Evaluating Brand Effectiveness ... why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity.Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative research methods and evaluate quantitative  more...

Managing the Quality of the Customer Support Service Center ... management and how a support center can use them to best effect. The course introduces the concepts behind incident management, demonstrates how to deal with and close incidents correctly, and teaches how to apply Service Level Agreement terms and Quality Assurance principles. The course helps to prepare learners interested in the HDI Customer Support Specialist Certification, which is  more...

The Inbound Call Center ... will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework for success. This course will provide you with the knowledge needed to identify customer care benefits resulting from key events in the history  more...

Using Surveys to Measure Customer Satisfaction ...backing is essential if the survey is to have the maximum effect on how customers view your service in the future. The success of any customer survey is dependent on it precipitating improvements in the areas that cause or have the potential to cause most customer dissatisfaction.The second lesson describes the various survey methods and explains the situations for which each is the most  more...

Communication Business Etiquette How's it going? Is this an appropriate greeting in today's corporate workplace? How about telephone use? Is it always necessary to return phone calls? If so, how soon should you do it? Is e-mail the method of choice for communicating all your ideas, or is another way better? How important is your tone of voice when dealing with a customer? All these questions are a matter of etiquette. How you  more...

Listening to Comprehend ...need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, it is important to have your audio turned on for certain sections. In some instances, the text that is spoken will display in the  more...

Modeling and Analyzing Processes in Six Sigma "If you can't describe what you are doing as a process, you don't know what you are doing," says W. Edwards Deming, a well-known American quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas identified during the Define stage, and present them to the Six Sigma team for a closer  more...

Six Sigma Management and Planning Tools In the 1970s, a group of seven "new" tools for quality management were developed in Japan. When they reached America in the 1980s and 1990s, they were renamed the Management and Planning (MP) tools. Used separately or in combination, they are powerful tools in the Six Sigma?? approach for insuring quality and continuous improvement. This course will cover the seven tools--affinity diagrams,  more...

Process Analysis and Documentation The Six Sigma?? DMAIC system is a roadmap that points the way to process and performance improvement. The second phase in this methodology is Measure. You cannot hope to improve processes and performance without first knowing where you are, assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage,  more...

Analyzing Cash Flow Would a family survive if it didn't know where its available cash was coming from, how much cash it had to spend, or how to get more cash for its needs? If you answered no, you are right. Just like a family that has to understand cash issues for survival, a business also has to understand information about its usable cash in order to sustain its life. This course will teach you how to read, and  more...

Introduction to Online Branding ... provide the learner with a comprehensive overview of the effects the Internet has on marketing a particular brand. Beginning with a brief review of the basics of branding, the learner will then move on to explore how, using traditional principles, today's e-marketers are refining older paradigms to create successful, online brands. To present the full scope of online branding, the learner will  more...

Training for Business Results ...s spent. This challenge is forcing you to demonstrate the effectiveness of your company's training investments. While most organizations evaluate participants' reactions to training, they rarely measure the effect of that training on job performance behaviors and organizational objectives. Many companies understand that evaluation and assessments should be linked to organizational objectives,  more...

Quality Management - Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

Supply Chain Management Using Models ...s, utilizing collaboration and technology to maximize the effect of supply chain processing, and product design and product life cycle management as elements of the improvement effort. In addition to, performance measures and metrics, and models for improving all major processes within a supply chain. Learn To: Identify factors that help in transforming the supply chain. Identify  more...

CIW Security Professional Operating System Security ...of NTFS permissions for files and folders. Identify the effect on permissions on moving and copying files and folders on the same partition or across partitions. Identify functions of the permissions associated with share points. Set NTFS permissions. Identify options for viewing file permissions using the ls command. Identify options for changing file permissions using the umask and  more...

IBM DB2 Universal Database V6 1--App Development ...ntain. Identify the transaction that produces a specific effect on a database. Identify the characteristics of type 1 and type 2 connections to a database. Identify which isolation level is necessary to ensure a specific degree of data integrity. Identify the input and output of a PREP statement using deferred binding. Perform the steps to precompile and bind an application using specific  more...

IBM DB2 Universal Database V6 1--App Development Course Overview This course will provide application developers with the specific skills and knowledge needed to be successful in an IBM DB2 Universal Database (UDB) V6.1 application development environment for UNIX, Windows or OS/2 platforms. This course will teach students about SQL application development, application development objects, embedded SQL programming, and dynamic SQL programming.  more...

IBM DB2 Universal Database V6 1--Fundamentals ...ate an index with specific characteristics. Identify the effects of table check constraints given a CREATE table statement. Identify characteristics of a trigger. Analyze data modification instructions to determine whether DB2 applies referential constraints given referential constraint definitions. Unit 3: Basic Structured Query Language Usage Duration: 2 Hour(s) Display data  more...

Oracle PL SQL Procedures Functions Packages ...ariable within a package by using SQL*Plus. Identify the effect of the persistent state of a package cursor on dependent processor. Create the statement to remove a package. Perform the steps to start a debug session for a subprogram by using the PL/SQL Interpreter. Perform the steps to set a breakpoint by using the PL/SQL Interpreter in the Procedure Builder. Step through the code to  more...

Exchange 2000 Infrastructure Design--Part 1 ...needs and your network needs. The network topology has an effect on your Exchange 2000 design. The network needs to be examined to ensure that it meets the requirements for Exchange 2000. Exchange 2000 Servers implements routing of groups rather than sites. Because the new topologies supported by Active Directory include hub-and-spoke, mesh, and serial link, network planners will have to  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...design implementation. Identify advanced issues that may effect a planned installation of the Active Directory Connector. Identify the connection agreement properties when ADC is implemented between one Exchange site and one Active Directory domain. Identify the connection agreement properties when ADC is implemented between one Exchange site and multiple Active Directory domains. Identify  more...

Windows 2000 Planning Implementing Active Directories - Part 4 Course Overview This course provides students with the knowledge and skills necessary to develop an upgrade strategy from a Microsoft Windows NT to Windows 2000. It introduces domain consolidation and provides the information necessary to successfully combine multiple domains into fewer domains. It provides the information necessary to design integration between Microsoft Exchange Server  more...

C Programming - Part 2 ...++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the assignment operate. Initialize objects. Convert data types. Identify the issues related to inheritance. Identify the effect of access specifiers on inheritance. Implement inheritance.  more...

Brand Management Integrated Marketing ...y through appropriate channels, and manage your resources effectively. Learn To Identify the benefits of integrated branding. Identify the process for strengthening a shallow brand. Develop an integrated brand. Implement an integrated brand. Relate driver  more...

Quality Management Quality Management Tools ...sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, interrelationship diagrams, affinity diagrams, activity network diagrams, and brainstorming. Learn To Identify the benefits of using flow charts. Sequence the steps for creating a histogram. Identify  more...

Paint Shop Pro Studio ...os. Improve the clarity of photos. Remove the red-eye effect in photos. Remove noise defects in photos. Restore photos by removing scratches. Create greeting cards using Paint Shop Pro Studio. Create caricatures using Paint Shop Pro Studio. Share your photos over the Internet. Audience: The course is intended for users with experience in using PCs and looking for using their  more...

Paint Shop Pro 9 Introduction ...nd underexposure problems in photos. Remove the red-eye effect in photos. Audience: This course is intended for home user with an interest in digital photography and digital photo editing. Deployment: Self-Study Language Options: US English, Spanish, Italian, French Total Learning Time: 2 hours Objectives: Unit 1: Paint Shop Pro Fundamentals Identify  more...

Oracle Database 10g New Features for Administrators Part 4 ...terprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers new features of Oracle Database 10g such as flash backup and recovery. Learn To: Identify features of the flash backup and recovery strategy. Identify tasks that you perform when using the flash recovery area to simplify management of recovery-related files.  more...

IBM DB2 Universal Database V6 1--Fundamentals ...ate an index with specific characteristics. Identify the effects of table check constraints given a CREATE table statement. Identify characteristics of a trigger. Analyze data modification instructions to determine whether DB2 applies referential constraints given referential constraint definitions. Unit 3: Basic Structured Query Language Usage Duration: 2 Hour(s) Display data  more...

IBM DB2 Universal Database V6 1--Fundamentals ...ate an index with specific characteristics. Identify the effects of table check constraints given a CREATE table statement. Identify characteristics of a trigger. Analyze data modification instructions to determine whether DB2 applies referential constraints given referential constraint definitions. Unit 3: Basic Structured Query Language Usage Duration: 2 Hour(s) Display data  more...

Moving from Technical Professional to Mgr Series Getting Started ...oles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas of an IT organization. Identify key personal skills for an IT manager. Identify key differences between old and new management styles.  more...

Business Travel Safety Domestic Travel In ''Business Travel Safety: Domestic Travel,'' you will learn how to make travel preparations, including researching your destination and then making appropriate travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. Learn To Identify the  more...

Creativity Innovation Thinking Creatively In Creativity and Innovation: Thinking Creatively, you will learn to meet the demands of creative thinking in the workplace. This program will help you develop your creative thinking skills and allow you to practice using the creative thinking process. Learn To Identify the stages of the creative process. Recognize techniques that will  more...

Paint Shop Pro 8 Part 2 Working With Images ...ious image editing techniques are covered - such as image effects, paint brush effects, image framing and photograph editing - as are the creation of images for the Web and the creation of animations. Learn To To match layer types with their functions. To create a layer on the Layer palette. To identify  more...

Macromedia FreeHand MX Part 4 ...and MX curriculum. This course teaches how to use special effects including vector effects and raster effects. Bending, bloating, smudging, shadowing, and embossing objects are also covered. Participants also learn how to work with layers. Learn To To match effects with their functions. To apply a vector effect.  more...

Macromedia FreeHand MX Part 3 ... apply strokes and fills. How to create text and use text effects are also covered. Learn To To identify Basic stroke attributes. To apply a brush stroke. To identify methods for applying basic fill colors. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3  more...

Economics Basic Concepts in Microeconomics ...os. Learn To Plot the effects of changes in price on a demand curve. Plot the effects of a change in price on a supply curve. Outline the main forms of Elasticity. Show consumption possibilities on a household budget line. State the relationship  more...

Change Management Adapting to Change ...ent: Adapting to Change develops participants' ability to effectively handle organizational changes. It familiarizes them with the three phases of the transition process, enabling them to understand their own-and others'-needs and responses at each phase. Learn To Distinguish between change and transition. Understand the factors that  more...

Total Quality Management Implementation and Tools .... Identify the uses of a cause and effect diagram. Recognize how to construct an affinity diagram. Identify ways a priority matrix can assist in managing quality. Identify the steps in constructing a process and decision program chart. Simulation Overview:  more...

Digital Video Editing This course introduces digital video editing using MGI VideoWave 5. Participants are shown how to transfer videos to a PC and how to edit and enhance these videos. The learner will be provided with step-by-step instructions to work with storylines and capture and edit videos. The learner will be shown how to output an edited video from VideoWave 5 to videocassette or DVD and how to publish a video  more...

Managing Change Managing Yourself Through Change ...es. Your goal during this meeting will be to focus on the effect the merger will have on the sales team. Unit 3: Moving Forward (1 - 1.5 hours) Identify people a a s needs during the new beginnings phase of transition. Identify the four strategies for managing the new beginnings phase. Identify the three guidelines  more...

Windows 2000 Planning Implementing Active Directories - Part 2 ...se provides students with the knowledge necessary to make effective decisions on the need for multiple domains and how to plan for the most effective administration model. It explains how to plan for replication to help the learner handle replication traffic and also covers both schema management and modification. L earn To: Plan for Multiple Domains. Plan Active Directory  more...

Supply Chain Management Building a Sustained Competitive Advantage ...of utilizing collaboration and technology to maximize the effect of supply chain processing. Product design and product life cycle management as elements of the improvement effort, and performance measures and metrics. Models for improving all major processes within a supply chain, and extensive case examples to validate the principles and recommendations. Learn To: Identify the  more...