Effective Training

Synchronicity: leading and following at once In this workshop we will use non-verbal narratives to explore leadership and group agreement. more...

Supply Chain Management ...hanging technology you have probably come to realize that effective Supply Chain Management (SCM) has become essential to successfully compete in today s global marketplace. This is a hands-on workshop that is designed to review supply chain practices and manufacturing planning and control systems principles (master scheduling, sales/operation planning, material requirements planning, more...

Competency Based Interviewing Skills ...essionals with the skills and techniques to make fair and effective selection decisions. In this two-day course the participants will learn to: Develop a clear understanding why competency - based selection is meaningful to the strategic priorities of your organization; Define behavioral interviewing and what it means for you as an interviewer Develop a balanced more...

GOAL SETTING TECHNIQUES THAT WORK: How to Create a Five Year Action Plan for Your Life (Warren Greshes) ...Effective goal setting is one of the most important habits you can develop. It is the core skill for achieving success in your relationships, your health, and your profession. So why is it that many of us never get around to doing it? In this fast-paced, entertaining session, Warren Greshes presents a proven system that takes the guesswork out of goal setting. He will show you how to set your more...

UNIX/Linux Fundamentals ...ing file manipulation, program execution and control, and effective use of the shell and X Window system. The course presents the concepts necessary to understand the way Unix works as well as the system's most commonly used commands. Data manipulation utilities and shell syntax for synthesizing command pipelines are emphasized. Bourne and Korn shell programming is introduced so students will more...

Introduction to Visual Basic ...wealth of development tools. Students will learn to build effective user interfaces with Visual Basic controls, forms, and other GUI components. The Visual Basic language is covered in detail. Students will learn the use of the debugging and testing tools available in Visual Studio. Database access is introduced, using Visual Basic's ADO Control (ADC) and data-aware components like the Data more...

Communication Skills - Business Communication Business Communication Duration: Need Diagnostics Based MODULE HIGHLIGHTS: Introduction Touch upon aspects of Business Communication Importance of listening skills, telephone etiquette and email etiquette Definition of Communication Inter-personal Communication Communication Process-Feedback-Communication Breakdown Barriers to Communication  more...

Communication Skills - Voice & Accent (UK) TRAINING ELEMENTS VOICE & ACCENT PROGRAM OUTLINE MODULE HIGHLIGHTS: Introduction The Language Pyramid Basics of Language Test the present language proficiency level Make the Participants Understand the Difference between Indian English and Globally accepted Business English. Global Acceptance Understand Vowel & Consonant Sounds Eliminate Indianisms Control Rate of Speech Enhance more...

Communication Skills - Voice & Accent (US) TRAINING ELEMENTS VOICE & ACCENT PROGRAM OUTLINE MODULE HIGHLIGHTS: Introduction The Language Pyramid Basics of Language Test the present language proficiency level Make the Participants Understand the Difference between Indian English and Globally accepted Business English. Global Acceptance Understand Vowel & Consonant Sounds Eliminate Indianisms Control Rate of Speech Enhance more...

Project management Fundamentals & Exam Preparation Overview The course integrates the PMBOK Guide with specially developed information that is necessary to sit for the PMP examination. Hands-on exercises and multiple case study provide a guide to reinforce the knowledge. Ten chapters focus on both the five process groups and the nine knowledge areas. Emphasis is placed on the application of the theory into real life China project environment. more...

Administrative Programs ... 3 11 Mar 2006 13 Mar 2006 English 1500$ Admin 8 Effective Communication Techniques 5 25 Mar 2006 29 Mar 2006 Arabic 1600$ Admin 9 The Art of Conversation and Presentation 3 11 Apr 2006 13 Apr 2006 Arabic 1500$ Admin 10 Call Center Management 5 22 Apr 2006 26 Apr 2006 Arabic 1800$ Admin 11 Modern Preparation for New Supervisors 5 29 Apr 2006 3 May 2006 more...

Customer Service Excellence How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction? Regardless if the customer is external or internal, every interaction should be handled professionally, with respect, expedience and competence. Allow us to help you develop a service culture which will set you apart from the more...

ITIL Practitioner Release and Control IPRC Certification This 5-day course focuses on implementing and managing the Release and Control activities, processes and functions that are required to stabilize an IT infrastructure through effective Change, Configuration and Release Management processes. It spans 4 days of lectures (40%) and hands-on individual and group competency exer-cises (60%) and one day of exam review, preparation and testing. more...

Directing Teams to Finesse Team Facilitation and Coaching ...ity often is recognized through his or her confidence and effectiveness in leading and facilitating teams through business critical/strategic decisions. This becomes all the more challenging when team members are more technically proficient than their leader. Leaders with proficiency in facilitation are able to transcend this technology gap to channel the expertise of others to produce desired more...

Facilitation: Processes, Techniques and Logistics A highly interactive workshop designed to prepare you for certification by the International Association of Facilitators, and enter the field of facilitation as a practitioner. Be the FACILITATOR You Were Meant to Be: This workshop is the state-of-the art training that has made many facilitators so successful in their organizations or in their private practice. It provides full integration of more...

The Process Consultant: FROM FACILITATION TO INTERVENTION ...em to reduce waste > Set up a best practices database for effective management practices > Implement processes for management excellence, e.g. mentoring > Use generic level processes for aligning the organization > Use different styles of intervention and facilitation according to need > Follow a consistent process for intervening > Design processes according to the unique needs of the more...

Assertiveness Training If you want to be more assertive with colleagues, management or with your clients, then this 1 day public or on-site assertiveness training is the perfect solution. Providing each delegate with the skills to be assertive in a variety of different business situations, for example: holding effective meetings, coping with customers or helping to improve a colleagues performance. The assertiveness more...

Discover the leader in you ...actices, as well as those of their organisations Training Effectiveness Our Consultant - Joy Wilson believes in creating optimal learning experiences to reach all of your learners whatever their leaning preferences. Through accelerated learning methodologies she will engage learners, and generate response-ability to ensure that the positive effects of active learning result in improved more...

New Manager Institute : Core Skills Development Series ...ndation in the critical leadership skills needed to be an effective manager. We will customize all of the workshops you select to reflect your company s industry, culture, and specific business needs. We will work with you to tailor a program to meet your company s management development goals, timing, and budget. Here is a sample Corporate Performance Workshop Series for new managers: The more...

Working Remotely: How to Stay Connected and Effective Overview Remote workers face a completely different set of challenges than co-located ones. Opportunities for miscommunication abound, and anxiety arises about missing out on the natural networking and visibility that come with being in the office. How do you build relationships with peers and coworkers when you re not there to sign the group birthday cards? Successful remote leaders and workers more...

Five Essentials for Building High Performance Teams ...tributions of those who are different. Teams are the most effective and productive when everyone understands and acknowledges the talents, contributions, and perspectives of the other individuals and of the unit. In this workshop, managers and their teams will learn to maximize team performance through an understanding of what influences team dynamics and success. They will also learn the more...

Groundbreaking Sales I: Connecting for Results ...wn preferred interaction style and maximize communication effectiveness Recognize the styles of others and adapt to connect at a deeper level Learn the turnoffs for each style and how to avoid them Read the body language of each style and adapt their own body language effectively Use a neutral style before they ve had an opportunity to identify a potential client s Interaction Style more...

Public Speaking ...Effective Public Speaking requires excellent influence and communication skills. Whether you are trying to influence a customer on a one-to-one basis, addressing a conference, managing press and publicity or presenting to a meeting, this very practical development programme will be of value to you. Speaking in public or in front of a group is a widely acknowledged fear many people have, and the more...

Competency Based Performance Management ...the skills knowledge and behaviours that make performance effective. Course Aim This powerful workshop will enable you to identify the competencies that are essential to ensuring effective contribution from the job roles in your organisation. Measuring Performance is an important activity in any organisation. Individuals, teams and departments can cost-effectively deliver superb performance more...

Investing in Recruitment & Selection ...ainst which to select the most suitable candidate and use effective questioning techniques to elicit information Achieve positive cost effective outcomes Manage time and resources to ensure cost effective recruitment Method & Approach The programme will be delivered via a range of activities including, group discussion, and opportunity for individuals to prepare for recruitment and practice more...

Appraising Performance ...ote their future development. There are 3 reasons for ineffective performance management systems Inadequate process 5% Employee perception of their role in the process 35% Manager s ability to manage the process 60% This workshop will promote best practice and develop skills to enable efficient contribution of managers and employees in an effective process for appraising performance. Course more...

Assertive Behaviour ...ot being liked and offending others and enable you to set effective goals, perfect the art of saying no, and remain professional when pressed by other people. Course Objectives By the end of this course delegates will be able to: Define the differences between aggressive, assertive and passive/submissive behaviour List the blocks to being assertive and how to overcome them Self-limiting more...

The Executive Secretary - Excellence Programme As an essential member of the team the effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives. This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the manager s success. more...

Incident Command System ...ts like concerts or any planned event. The ICS emphasizes effective cooperation, coordination and communication among the responsible organization, the community and local & national agencies. Although the ICS was originally developed to address concerns of multi-agency incidents, it applies to any response situation both large or small incidents. This system allows for sharing of resources more...

Problem Solving & Decision Making Recognise This Behaviour? Maybe Today - Maybe Not! You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Don t put off this opportunity to learn how to overcome your hesitation and make smarter critical more...

The Executive Secretary - Excellence Programme ...effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives. This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the manager s success. Course Aim This programme aims to provide participants with detailed information on how to more...

Effective Communication Skills ...nse you get! This workshop aims to help you to understand effective communication, and then show you how to communicate your message in the best possible way. Communicating effectively is essential to ensure messages are clear, understood, and have a positive impact. The workshop provides participants with practical strategies, which they can use both personally and professionally. It is ideal more...

Leading Change In business change is mandatory and inevitable. Change may be proactive or reactive, and the process of change means different things to different people depending on where you are placed in the organisation structure. One thing's for sure to be effective the process of change must be planned and managed systematically This course will provide the skills, strategies and knowledge to enable you to more...

Consultancy Skills for Training and Development Professionals ...eline Identify relevant data. Analyse and interpret data effectively Focus on analytical and proactive thinking to those client issues you are engaged to address interact with colleagues and clients alike, developing professional relationships with those who are part of the solution Demonstrate the key skills of training consultancy Develop strategies for marketing your consultancy and more...

Effective Communication Workshop ...effectiveness by understanding the impact of your communication style. In this 2-day workshop, participants will be able to gauge their own communication styles, and affirm and understand not only their own personalities and preferences and of the others. Objectives: Learn to identify and meet the informational and relational needs of others. Understand the hallmarks of effective more...

Oil Spillage Emergency for Operations ...effective and tested crisis management capability. Oil spill response planning is one facet of that activity. The handing of oil materials is a necessity in our every day life. The possibility of accidents involving oil must be minimized and many measures are being taken in this direction. One of these measures however is preparedness for immediate and appropriate response in case an incident more...

Strategic Planning and Goal Setting The successful manager and supervisor need to have a firm understanding of Planning and Organizing Skills. They also need to be capable in setting achievable Goals for themselves, Individuals and their team. Strategic planning is needed to acquire successful results and takes careful consideration in the utilization of the available resources within set deadlines. Tasks are required to be more...

The Presentations Program ...tools, techniques and practice in planning and delivering effective presentations. Our goal is to help presenters find their unique style, maximizing their individual communication strengths. Content Communication Style; Setting Objectives; Audience Analysis; Organizing the Presentation; Opening & Closing a Presentation; Estimating Time; Developing & Using Visual Aids; Managing the Audience; more...

The Sales Activator Sales Training and Development Toolkit The Sales Activator is a groundbreaking new sales training and development system designed specifically for sales managers. Use it to provide ongoing sales training, development and coaching of your sales team during sales meetings to create a sustainable increase in sales performance and results. The Sales Activator system is self-contained and provides well over 70 hours of sales team more...

Track Your Sales and Follow Through-Pharmaceutical Selling ...mples will greatly help my ethical sales team detail more effectively. Pre-call preparation techniques and Knowing how to record post-call reports that benefit future follow ups is a skill my team can benefit from S. Jayaraj, GM, Grafton Pharmasia ,Singapore. Expected Outcomes: Upon completion, participants should be able to: ---Gain Presentation & Facilitation Skills ---Gain Commitment more...

Managing Issues, Problems and Crisis in the Workplace ...d crises, it is difficult to keep a cool head and develop effective action plans that will de-escalate and resolve the situation rather than fuel the fires! CCR International s Conflict Diagnostics Model has proven to be effective in analyzing and assessing complex work issues to determine appropriate and effective intervention responses. Discover how to utilize this model to diagnose more...

English Learning Programme Our language training programmes are conducted by trainers with vast experience in English language training for corporate clients. Our English language learning programmes are flexible according to the clients needs. The teaching methodology we use in conducting classes are highly interactive (i.e. role play, games, etc.) with the use of effective teaching aids. Emphasis is on developing oral as more...

Facilitator Excellence Workshop Mastering the art of facilitation is a critical skill that requires practice. While anyone can initiate a group discussion, an experienced leader knows how to facilitate, bringing creative energy and structure to a group in order to achieve results. Course Overview: CC Pace s Facilitator Excellence Workshop provides you with the essential foundation you need to facilitate with confidence. During more...

Scrum Master Certification Course In this workshop you will learn: To remove the barriers between development and the customer so the customer directly drives development; To teach the customer how to maximize ROI and meet their objectives through Scrum; To improve the lives of the development team by facilitating creativity and empowerment; To improve the productivity of the development team in any way possible; and, To more...

BEA WebLogic Server Training: Developing Web Services - 5 days - UK ...s, as well as 8.1 best practices and resources, to enable effective planning and implementation of 8.1 technology decisions. Course Objectives Develop, test, debug and deploy Web Services on BEA WebLogic Server 8.1 Describe a service oriented architecture and supporting technologies, such as SOAP, WSDL and UDDI Describe the motivations for synchronous and asynchronous Web services  more...

BEA WebLogic Server Training: J2EE Programming with EJB Training - 5 days - UK ...s, as well as 8.1 best practices and resources, to enable effective planning and implementation of 8.1 technology decisions. Course Objectives Be able to develop stateless and stateful session EJBs Be able to develop entity and message-driven EJBs Learn to deploy and monitor EJBs with BEA WebLogic Server 8.1 Receive hands-on exposure to the architecture of EJBs Learn to develop more...

Object Oriented Programming with C# Training - 4 days - UK ...er to understand object-oriented concepts that make C# so effective. You will also learn C# coding best-practices and C# implementations of some well-known and widely-used design patterns. New concepts are introduced through lectures and hands-on exercises. You will learn how to: Read and write C#. Introduce the C# language from a modern object oriented perspective Understand more...

Conceive, Believe, Achieve!--The ABCs of Creating A Business Vision With Precision! ...ish yourself from the competition, and how to deploy cost-effective marketing strategies are all critical elements to ensure success in today's volatile marketplace. Before becoming just another statistic in today's marketplace, sign up for this highly practical teleclass that will give you the tips and tools you need to help you develop and execute a focused business vision. During this more...

It's Called COmmunication Considered an essential Communication 101 for business professionals, this course has been very successful with a variety of participants across level and industries. It is especially effective for fast-paced high turn-over environments in which associates need to establish relationship quickly and influence effectively. more...

Constructive Conflict ...effective conflict strengthen your business? Pat systems of step by step how-to s will let you down. Conflict requires open awareness, receptivity, spontaneity, and discernment. These combine to effectively meet a surprise confrontation, or work as a process for formally negotiating a continuing problem. Fight, flight, or flow, we each define conflict differently from the simplest more...

The Essence of Leadership Are your executives and managers leading the organization and inspiring productivity through their personal communication styles? You can empower the values and vision of the organization with the dynamics of individual awareness, desire, and intention. Through workday communication and relationship, dynamic, authentic conversation applied to relationship and task becomes the dialogue of more...

Effective Communication/Interpersonal Skills You will learn about the causes of communication breakdowns and how to bridge them. This course also explores how one person s behavior can affect a whole roomful of people, and how to choose your words with care for maximum effect, both in person and on the phone. The e-workbook is full of quizzes and role-playing exercises to improve your communications skills.  more...

Resume Writing Course for Students to Executives Course & Resume Review ...effective resume tutorial you will find on the Internet. Whether you ve never held a job before or you ve held dozens; whether you re an entr e level worker or a Fortune 500 CEO, this course will help you land your next great job. Preparing a resume is one of those tasks that sounds easy but actually takes time and skill. One false move here, and you could blow your chances for that more...

Resume Writing for Students to Executives e-workbook ...r Resume Writing e-workbook is the most thorough and most effective resume tutorial you will find on the Internet. Whether you ve never held a job before or you ve held dozens; whether you re an entr e level worker or a Fortune 500 CEO, this e-workbook will help you land your next great job. Preparing a resume is one of those tasks that sounds easy but actually takes time and skill. One more...

Work Smarter Each and every day, your business balances two seemingly conflicting demands. On one side are your customers, both internal and external, who expect nothing less than razor-sharp performance, iron-clad deadlines and lightning-fast turnaround times. On the other side is your profitability, which rests on the ability of your business to control costs, maintain efficiencies through-out the system more...

Understanding & Facilitating Effective Groups Keep your group functioning smoothly and efficiently. If you have the responsibility of leading groups as a formal leader or process consultant, this workshop was designed with you in mind. Learn to recognize the phases of group development, select appropriate models for observing group dynamics, and practice proven facilitation skills. Participants will learn: - What to look for in groups: more...

Time and Self Management Simplify Your Life Take back control of your day... This isn't just training. It's not the type of workshop where you leave your office to go into a classroom and learn tools you never seem to implement. This IS on-the-job coaching, tailored to your specific needs. This IS the practical application of time saving principals where you take back control of your day. The results are more...

The KHLT Workshop ...al (b) enable not only India's schools and colleges to effectively prepare all students to be contributing citizens and productive workers but all kid-teens in general. In our highly experential, “no blackboard”, intensely interactive yet fun-filled “fusion of theatre & power-yoga techniques” training workshop programs, our recognised, expert trainers will lead you more...

Stepping Out! for Teams ...effective communication across work teams? * Motivating and retaining qualified employees? Stepping Out! for Teams may be the program for you. What is Stepping Out! for Teams InStep Consulting LLC announces the launch of Stepping Out! for Teams a creative solution for offsite meetings that incorporates fun, hands-on activities to reinforce business concepts. It provides engaging group more...

MCP XP Professional Certification Training Course MCP Training - Obtain Your MCP Certification with MCP Training from CBT Planet CBT Planet is a leading provider of effective computer-based training. If you've been considering taking the MCP exams, we can provide you with comprehensive MCP training to help you succeed. Our MCP XP Pro training CDs are the perfect solution for busy professionals without the necessary free time to attend... more...

Preparing and Participating in Productive Meetings ...ns all a trainer needs to teach your employees how to run effective meetings, including using Robert's Rules of Order, how to wrap up your meeting, and how to plan for future meetings. Workshop Description and Outcomes: A productive meeting can lead to sharing information in staff meetings, solving problems with a group, focusing on task-force efforts, and can offer a number of benefits to more...