Instructor Led Effective Training Classes in Canada

The Five Dimensions of Coaching ... clearly established, coaching becomes the foundation for effective leadership. Coaching is based on the belief that we become what we expect. We use expectations to build upon strengths rather than focus on weaknesses. By challenging our people to meet performance goals, we enable them to grow. This is predominantly a positive process in which we recognize and encourage behaviour which will  more...

Adaptive Leadership ...rs the manager, supervisor and team leader roles. Without effective leadership, these roles fall flat. The performance of employees and team members is unpredictable, with so many variables driving it that their accomplishments are sporadic at best. Effective leadership provides employees and team members with a clear vision of the goals and outcomes they are intended to achieve, a high level  more...

Foundations: Supervisory Excellence This highly interactive 2-day program is best conducted as an intact 2 day program, but it can be divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices. This workshop provides hands-on tools which make transition of the learning to the job easy and  more...

Customers Forever ...tomers, this program is for you. This popular and highly effective one or two-day on-site program is designed specifically for all front-line and support employees. It presents a framework for improving service at the point of contact with the customer. This framework provides participants with strategies and skills that will help them make the most of their day-to-day interactions with people  more...

Customer-Focused Leadership ...effective and interactive 2-day on-site program provides you with proven fundamentals for developing and improving service quality. Rather than rote, mindless steps for creating customer satisfaction, this program provides a way of thinking, a mind-set that can empower people to go beyond satisfaction. If you are serious about making Customer Focus and Service Quality a competitive advantage in  more...

Enhancing My Effectiveness Using MINDEX Thinking Styles ...arer thinking, problem solving, & decision making - More effective communication - Selling and persuading more successfully - Coaching, counselling, and mentoring with greater success - Working better in teams - Leading and managing more effectively Each participant will receive a Mindex booklet with a 100-item questionnaire, scoring procedure, and explanation of Dr. Karl Albrecht's 4-style  more...

Facilitated Strategic Planning Sessions Primarily for business leaders and owners who need/want to set their vision for the business for the next 12-18 months. Facilitated sessions providing an interactive structure and effective templates to help you clarify your strategic direction, establish business priorities, make assessments of key business drivers, and develop the appropriate strategies to succeed. Available as 1 or 2 day  more...

Negotiating for Results Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as  more...

Inventory and Warehouse Management Concepts and Practices ...effective program of controls over the parts and materials that are used in producing or distributing the goods and services of the firm. Like many other things that depend on human interpretation, control means different things to different individuals. This is a workshop for you, the warehouse or stockroom manager, the person in charge of what comes in and goes out in your company. You  more...

Intensive Customer Service Certification Training This interactive workshop is fun, relaxing, enjoyable, and easily applicable solutions for service excellence that are proven to work in today's toughest customer service arena - the real world. The program addresses topics that include understanding customer expectations, profiling difficult customer situations, dealing with customer objections, a model for effective complaint resolution and how  more...

Effective Industrial Application of Generator and Excitation Systems Objective To provide participants with the technical background and guidelines in the selection and application of the generator and excitation system in an industrial plant. After Participating In This Seminar, You Will Be Able To: Select generator and excitation system for best performance in your application Apply neutral grounding Use your improved knowledge about turbo-generators  more...

PowerPoint 2003 Introduction 1 Day This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple though effective  more...

The Basic Goal Goal Settig This workshop is a comprehensive focus on clarity and direction. Participants who complete this workshop will: Understand the need for effective goal setting and achievement. Evaluate existing paradigms to determine barriers to goal achievement. Implement the principles necessary to make objective decisions.  more...

Excel 2007 - Level 2 The target students for this course are students who desire to gain the skills necessary to create templates, sort and filter data, import and export data, analyze data, and work with Excel on the web: In Microsoft Office Excel 2007: Level 1, students have created, edited, formatted, and printed basic spreadsheets. They now have a need to streamline repetitive tasks and display spreadsheet data in  more...

Microsoft Excel 2003 Level 2 ...itive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Excel 2003 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. Upon successful completion of this course, students will be able to: * create and apply templates. * create and modify charts. * work with graphic objects.  more...

Conducting Effective Meetings Making Meetings Work ...e the critical planning steps that make meeting time more effective * Know how to ensure the desired outcome is achieved * Be able to identify the steps to take to create an open and safe forum for discussion * Be able to establish a solid and results-focused meeting process and know how to use process tools * Know how to utilize the expertise and experience of participants  more...

Marketing and Sales ...ow you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your companya s image, and build your bottom line. LEARNING OBJECTIVES * Recognize what we mean by the term a marketing.a * Discover how to use low-cost publicity to get your name known. * Know how to develop a marketing plan and a  more...

Personality Patterns and Profiles Module 1 ...ipants who wish to learn ideas and methods for being more effective at reading prospects and customers. * Anyone who understands the necessity to adjust their style, pace and delivery to better address the needs of the prospect. * Those interested in learning how to pick up on the key indicators that will tip them off to the type of individual they are attempting to sell to. *  more...

Microsoft Excel 2007 Level 2 In Microsoft Office Excel 2007: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas.  more...

Business Analysis Essentials ...t will equip you with all the basic skills for performing effective analysis. You will learn valuable approaches to determine the business problem, root cause identification, solution definition strategy, business case preparation, requirements gathering and documentation, quality management and developing implementation timelines. This course is consistent with the body of knowledge  more...

Microsoft Excel 2007 - Level 2 In Microsoft Office Excel 2007: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas  more...

Effective Email Writing Training ...to your business success. If you want to become a more effective and efficient e-mail writer a writing e-mail messages that answer questions, solve problems, get to the point and generate action a then this e-mail-writing workshop is for you. Learn how to structure and write concise, effective e-mail messages that clearly make your point and satisfy your reader or motivate your reader  more...

How to Boost Communication for Productivity and Project Management ...o on. This course will teach you how to assemble and lead effective project and work teams. You will gain insights that you can use immediately at work and in your personal life. You will also learn about a way to increase trust and productivity in the workplace. If you want your teams to work more effectively, tapping into all members' talents to improve team productivity, reduce  more...

The Leading Edge: Leadership through Effective Communication Participants who complete this workshop will: * Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate accountability and courage when executing decisions and communicating with staff. * Improve staff performance by identifying and  more...

The Sole Practitioner as a Thriving Enterprise This 3-hour workshop is designed for professionals who have chosen to practice as a sole practitioner and who recognize the need for support. Topics covered include: * Focusing on what you do best * Establishing effective systems and procedures * Maximizing valuable billable hours and avoid wasting time on administrative chores * Building an effective support network * How to recognize when you  more...

PowerPoint 2007 Introduction (1 Day) This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple though effective presentations  more...

Building Better Teams This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave this program with a plan for your personal development as a team player and as a team leader and will have learned skills and techniques for improving the functionality, efficiency and productivity of your a at  more...

Marketing 101 To build a successful practice you need to have a plan for reaching out to prospective clients. This workshop will explain the basics of how to create and implement an effective marketing plan. Topics include: * Setting marketing goals * Conducting market research * Selecting target markets * Defining your key messages * Establishing a marketing budget * Choosing tactics  more...

Decisiveness with Distinction Decision Making and Problem Solving ...f clarity. Understand the need for effective goal setting and achievement. Implement the principles necessary to make objective, team consensus decisions. Identify own position on personal integrity and fairness. Maintain personal power during bargaining. Improve listening skills  more...

Employee Orientation How To Get Employees Off To A Good Start .... Human resource professionals knows this. In the end, an effective employee orientation will save company money. Whether your company has two employees or two thousand employees, don't leave employee orientation to chance. Give them what they need to feel welcome; know why they were hired, know how to do the job, and know how to do it right. This course will run for two full days. It is  more...

Macromedia Dreamweaver Introduction (2 days) ...effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page creation, adding content, incorporating links and enhancing  more...

Customer Satisfaction Servicing Customers on the Telephone Participants who complete this workshop will: * Learn the difference between customer Service and customer Satisfaction. * Master the invaluable tool of Active Listening by hearing and interpreting what customers say and don't say. Learn how to deal with difficult callers and deal with information despite the manner in which it was communicated. * Recognize forbidden phrases and  more...

Dimensions of Effective Leadership Are you looking to adopt a team concept in your organization where the individual strengths of each team member will be encouraged? Have you recently been promoted to a team leader, supervisor or management position within your organization? Are you a seasoned professional looking to enhance your leadership ability? If you've answered yes to any of these questions, then this workshop is for you.  more...

Facilitation Skills for Business Analysts 2 Days ...tion Skills is a solid base for planning and facilitating effective meetings is imperative to success. Limited course enrollment ensures plenty of opportunity to practice and interact with other course participants as well as allowing time to focus on issues specific to their situation. Case-study driven workshops and simulations provide all participants with full hands-on facilitation  more...

Effective Presentation Skills 2 Days Communication and presentation are fundamental elements of success in the business world, making the development and fine-tuning of these skills crucial and often critical. This 2-day action packed workshop will teach you how to create and deliver highly dynamic and vibrant presentations to a variety of audiences using simple and effective presentation techniques. Your presentation skills will  more...

Excel 2003 -- Level 2 In Microsoft Office Excel 2003: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Excel 2003 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas.  more...

Developing Web Applications with PHP 5 Full Days ...ing and business skills training. We use a structured and effective teaching methodology in the development and delivery of all our courses. Canadian Beaver Training's mission to provide comprehensive bilingual training and consulting services in an environment that is conducive to the learning process as well as to promote adult learning by providing a high quality learning experience  more...

Quality Assurance Techs for Effective Systems Testing 3 Days This course focus is on skills and techniques required by both end users and I.T. personnel to effectively plan, execute, monitor and evaluate test methods, cases and results. When this course is completed, the participant should feel confident to approach testing assignments with the fundamental knowledge required to test and assure quality application systems.  more...

The Art of Excellent Communication for Business or Pleasure * Learn the art of small talk to help you make friends and business acquaintances * Influence others to get buy-in without feeling like a bully * Make a winning first impression - every time * As a manager or leader, ensure your message comes across the right way * Run relevant, inclusive meetings * Advance your public speaking & presentations  more...

Enhance Your Relationships Through Effective Listening Skills ... Seats Available: 2 To learn and practice the secrets of effective listening, join Canada's premier listening coach for the fast-paced, fun, experiential workshop called: What it Takes to Listen : Building results and relationships through listening. You can look forward to a fast paced, interactive workshop, filled with theory bursts, experiential and awareness exercises, self-assessment  more...

The Basic Goal: Goal Setting ...p will: Understand the need for effective goal setting and achievement. Evaluate existing paradigms to determine barriers to goal achievement. Implement the principles necessary to make objective decisions. Learn relaxation and focusing techniques. Overcome obstacles that get in  more...

Dealing with Difficult Clients ...clients to avoid misunderstandings * Guiding staff to effective client management without risking the business or isolating the client * The indecisive client: save time and money by guiding a client who can t decide to making a final decision * Firing a client who is holding you and your business back. When and how to do it. * And much more. For more information please call  more...

How to be a More Effective Leader Location: Vancouver Date: 2008-05-06 List Price: $895 Offered Price: $625.00 Seats Available: 2 This program is designed to help you improve your leadership skills and get people to "willingly do the things you want them to do". During the seminar, we will discuss what creates a high performing team member and how to develop MORE of them. Solutions will be offered as to how we can increase  more...

Advanced ColdFusion MX 8 (3 Days) Location: City of Mississauga Date: 2008-05-05 List Price: $1495 Offered Price: $1196.00 Seats Available: 2 This Advanced ColdFusion 8 course provides ColdFusion application developers with the knowledge and hands-on practice that they need to build, maintain, and scale effective web applications. This is a 3-day course. For more information please call 1-877-313-8881 or copy this link into your  more...

PowerPoint 2003 Introduction (1 Day) This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple though effective presentations  more...

ITIL Practitioner Release and Control Certification - 5 Days Location: Ottawa Date: 2008-04-28 List Price: $3295 Offered Price: $2636.00 Seats Available: 2 This course focuses on implementing and managing the release and control activities, processes and functions that are required to stabilize an IT infrastructure through effective change, configuration and release management processes. This course is 5 days in length plus self-study and examination. For  more...

Microsoft Excel 2007 Level 2 (1 Day) ...itive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. * enhance the workbook. * automate workbook creation by using templates. * organize data using tables. * create and modify charts. * analyze data using  more...

Fast Track to Authorware 7 - 4 days Location: City of Mississauga Date: 2008-03-11 List Price: $1345 Offered Price: $1076.00 Seats Available: 2 Fast Track to Authorware is designed to teach a wide range of instructional designers and developers to create interactive multimedia applications using Authorware. The course covers all the Authorware Icons, focusing heavily on building the full spectrum of interactive structures,  more...

LeaderShip The Series Location: Ottawa Date: 2008-01-31 List Price: $995 Offered Price: $695.00 Seats Available: 2 Module 0: Module 1: Introduction To Effective Module 1: Module 2: Choosing The Appropriate Leadership Style Module 2: Module 3: Developing A Vision & A Mission Module 3: Module 4: Effective Decision Making Module 4: Module 5: Team Building For Leaders Module 5: Module 6: Motivation  more...

Making the Transition to Management - 2 Day Seminar ...tand your new managerial responsibilities - make a quick, effective transition to your new role * Establish credibility and effective work styles * Build alliances with peer Managers * Master the basics of coaching, communication, motivation, delegation and performance management * Practice your listening and feedback skills * Become an effective member of the  more...

PowerPoint Introduction-1 Day Location: Toronto Date: 2007-07-06 List Price: $275 Offered Price: $175.00 Seats Available: 2 This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical  more...

Macromedia Dreamweaver Introduction ...ered Price: $415.00 Seats Available: 2 The power of an effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page  more...

Mastering Your Marketing 550 Burrard Street, V6C 2B5, Vancouver, British Columbia May 17, 2007 12:00pm - 1:30pm Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

Mastering Your Marketing Edmonton, Alberta May 15, 2007 12:00pm - 1:30pm Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

Mastering Your Marketing May 16, 2007 12:00pm - 1:30pm 111 5th Avenue, S.W., T2P 3Y6, Calgary, Alberta Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

PowerPoint Design Techniques-1 Day Location: Toronto Date: 2007-04-25 List Price: $275 Offered Price: $190.00 Seats Available: 5 This course is designed for individuals with a working knowledge of PowerPoint who would like to enhance the planning, designing and packaging of their presentations. The course looks at fundamental design and workflow aspects of a presentation. Effective use of multimedia elements and delivery  more...

PowerPoint Design Techniques-1 Day Location: City of Mississauga Date: 2007-04-11 List Price: $275 Offered Price: $190.00 Seats Available: 5 This course is designed for individuals with a working knowledge of PowerPoint who would like to enhance the planning, designing and packaging of their presentations. The course looks at fundamental design and workflow aspects of a presentation. Effective use of multimedia elements and  more...

What it Takes to Listen - Listening Skills ...2007 8:30am - 4:30pm Enhance your relationships through Effective listening skills Effective listening saves time, prevents misunderstanding and error, and reduces stress. Everything from your personal relationships, to your career results will improve once you practice the secrets of effective listening. To learn and practice the secrets of effective listening, join Canada's premier  more...

PowerPoint Design Techniques-1 Day March 19, 2007 9:00am - 4:00pm This course is designed for individuals with a working knowledge of PowerPoint who would like to enhance the planning, designing and packaging of their presentations. The course looks at fundamental design and workflow aspects of a presentation. Effective use of multimedia elements and delivery formats will also be discussed in an interactive environment. So get  more...

Dreamweaver MX Level 1 + Contribute ...effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page creation, adding content, incorporating links and enhancing  more...

PowerPoint Introduction-1 Day April 2th, 2007 9am to 4pm This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple  more...

PowerPoint Introduction-1 Day April 3, 2007 9:00am-4:00pm This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple  more...

PowerPoint Introduction-1 Day April 4th, 2007 9:00am-4:00pm This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple  more...

The Genius Inside Workshop Series The Genius Inside Workshop Series is an adapted version of a leadership development coaching program designed for groups. Ita s the perfect solution for organizations with budgetary constraints who want coaching for managers, executives and leaders. The workshops are interactive and efficient. At the outset of the program, personal effectiveness is linked to job  more...