Instructor Led Effective Training in Canada - Training Resources

Microsoft PowerPoint 2007 Level 2 - LMT Designed for current users who wish to enhance their presentation with features that will transform it into an effective means of communication. Students will learn how to manipulate themes, share slides between presentations and import text.  more...

Project Management - JobDesignConcepts Project management is essential to achieving goals with respect to schedules and budgets. Effective planning and control models will be introduced as well as specific skills for managing the project team.  more...

Assessment and Remediation of Petroleum Hydrocarbon Releases This two-day seminar provides sound scientific basis and practical instruction on assessment and remediation of subsurface hydrocarbon contamination. Cost effective field techniques for investigating petroleum contamination are reviewed in detail.  more...

MS Project Workshop - sfc This course enables you to use Microsoft Project 2003/ 2007. This is a highly effective tool to manage projects and is ideal for project managers, team leaders and team members who are new to the project management tool.  more...

What If Is your practice crisis-proof - oomph Learn how to: Develop effective methods for keeping your files & records safe; Prevent internal misappropriations; Protect your greatest business asset - your intellectual property; Save your firm from labour & business problems & litigation and more.  more...

Conduct Effective Performance Reviews - empower Setting goals & objectives to aim for will give supervisors & employees a unified focus & targets to aim for. Supervisors must also learn how to give feedback, both positive & negative, on a regular & timely basis so that employees can grow and develop.  more...

Crystal Reports 2008 Report Design II - Business Reporting Solutions - nexient As a business benefit, you'll be able to increase your understanding of formulas, variables, arrays, templates, parameters, summaries, & sections. This course will also help you make more effective report design decisions & create more efficient reports  more...

Effective Business Writing - ctc This course offers effective strategies to sharpen your writing skills by structuring your ideas logically exercising diplomacy in letters and reports and shaping your arguments.  more...

ITIL v3 Foundations - Nexient Designed for anyone seeking ITIL Foundation certification & everyone interested in aligning IT with business, controlling or reducing IT costs, improving IT service quality, & balancing IT resources in the most effective manner.  more...

Developing a Website - CTC In this hands-on course you gain the knowledge you need to develop a well-designed web site. You learn the fundamentals of HTML syntax and layout creating effective web pages configuring a web server and interfacing your web site to databases.  more...

Microsoft Visio Prior to Ver 2007 Level 1 Intro - CTC Learn how to quickly and easily integrate structured business graphics into documents and presentations to help communicate ideas in a much more effective and compelling way.  more...

Practical Leadership - CTC In this course you will learn the practical skills you need to be an effective leader in your organization.  more...

An Overview of Aperture 2 - ELIQUO This one-day course introduces students to the basics of image management and Aperturea ™s powerful photo-editing, image-retouching, proofing, and publishing features. Students learn effective ways to display images for client review, apply metadata, update your online portfolio automatically, and much more. Real-world exercises feature professional photography from a variety of genres,  more...

Environmental Site Assessment and Remediation This seminar provides information on contaminated site assessment & remediation. It focuses on cost effective approaches, methodologies, & technologies. Case studies, which are included & distributed as part of the seminar, are based on real projects..  more...

Optimizing Converged Cisco NetworksONT Training for skills in optimizing and providing effective QoS techniques in converged networks operating voice, wireless, and security applications. CCNA is strongly suggested as a prerequisite. BSCI and BCMSN are also recommended as prerequisites.  more...

Cost Engineering-Effective Estimating and Cost Control This seminar examines the key concepts of cost engineering including estimating, risk analysis, cost control, scheduling and change management to achieve best value for investments and expenditures.  more...

*Supervise Motivate Lead Others An effective leader is able to shape the performance of many "diamonds in the rough". Turning less than desirable performance to acceptable and that to superior performance is a most satisfying experience for any one who acts in a leadership capacity.  more...

Advanced ColdFusion 8 This Advanced ColdFusion 8 course provides ColdFusion application developers with the knowledge and hands-on practice that they need to build, maintain, and scale effective web applications. This is a 3-day course.  more...

Project Planning for Success - CTE This course is designed for current and potential project managers, as well as key staff working in project oriented fields who are seeking to acquire the essential skills and tools necessary for effective project planning.  more...

*Soil And Groundwater Remediation Technologies The environmental condition of property is an important issue in real estate transactions and development. In view of the environmental liabilities for contaminated soil and groundwater, regulatory non compliance, and buried wastes it is necessary to have the knowledge of practical and proven remediation technologies most often used at contaminated sites. In this two day intensive course, for  more...

Assessing and Improving Reliability of Rotating Equipment This 2-day seminar provides a comprehensive understanding of the fundamentals and techniques underlying the assessment of rotating machinery reliability, detection and diagnosis of faults, and best practices for cost-effective reliability improvement.  more...

*Writing Effective E-Mails -UOA The business of an organization is increasingly conducted through e-mail. This course will cover various aspects of e-mail usage from how to effectively and clearly express yourself in text to efficiently managing your inbox.  more...

Writing Queries Using Microsoft SQL Server 2005 T-SQL - CTE In this course, you ll learn how to build basic queries using Transact-SQL, the language of SQL Server. Then, you'll learn how to build effective views, stored procedures, triggers, and user-defined functions, using Transact-SQL.  more...

Vendor Selection A Collaborative Approach The course covers what project managers need to know to influence the contracting process to establish more effective, long-term, win-win relationships with capable, compatible partners.  more...

Skills for the Administrative Assistant Understand the importance of professional presence on the job; learn how to self-manage to become more effective & efficient; Improve their communications skills, including listening, questioning, & being more assertive; Increase their effectiveness...  more...

Manage Conflict to your Advantage Upon completion, students will understand: How their attitudes & actions impact others, What their own natural Conflict Resolution style is, New & effective techniques for dealing with difficult people, Coping strategies for dealing with difficult people  more...

Understanding Behaviour How It Impacts Performance Topics: Understanding Your Own Behavioural Style, How To Recognize Behavioural Styles In Others, The ART of Communicating, Achieving World-Class Results Through Understanding, Effective Team-Building & Performance Improvement.  more...

Improve Your Leadership and People Management Skills - oomph In today's workplace, where several generations cohabit uneasily while they weather a challenging economic situation, effective leadership and people management skills matter more than ever & do spell the difference between thriving or just getting by.  more...

Negotiating for Results - comphelp This workshop will give participants confidence when negotiating with both internal & external clients. It also includes techniques to promote effective communications & to turn face-to-face confrontation into side-by-side problem solving.  more...

Conducting Effective Performance Reviews Setting goals & objectives to aim for will give supervisors & employees a unified focus & targets to aim for. Supervisors must also learn how to give feedback, both positive & negative, on a regular & timely basis so that employees can grow & develop.  more...

Effective Project Cost Estimating and Control 12 CEUs This seminar starts with the basic fundamentals of finance such as time value of the money, calculation of interest; present; future; and annual worth, rate of return, benefit/ cost ration, cash flow diagrams, and depreciation. The seminar then shifts to cost estimating concepts such as types; purposes; and methodologies of cost estimates, total cost of a project, direct and indirect costs, labor  more...

Conducting Effective Performance Reviews - nexient Performance Reviews are an essential component of employee development. If improving your employees performance and job satisfaction is important, you need to do better reviews.  more...

Dealing with Difficult People - computer help During this one-day workshop, you will learn: How your attitudes & actions impact others; New & effective techniques for dealing with difficult people; How to identify times when you have the right to walk away from a difficult situation; and more.  more...

Visio 2007 Flowcharts teleseminar Do you need to document a process in a way that will be easily understood by others? Would expressing it visually be more effective than writing the steps out in text?  more...

Project Management with Microsoft Project 2003 This 3-day course is designed for those who want an introductory overview of project organizational, planning and control tools and techniques necessary for the effective management of a small project.  more...

PowerPoint 2003 Introduction (1 Day) - cldouglas This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple though effective  more...

Assertive Communication An Essential Individual Competency and Team Skill This workshop will help you to feel comfortable with saying "no", without feeling guilty and to speak up in a confident and effective manner. Learn to distinguish between the three basic positions: passive, assertive and aggressive.  more...

Art of Negotiating Applying Principled Negotiation Techniques In this workshop, you ll learn the structure of negotiation, its approaches, and the skill to conduct effective negotiations and how to establish the basis for successful negotiation long before you speak.  more...

Environmental Statistical Analysis for Effective Cost Reduction-Epic Statistical analysis is being increasingly used in environmental assessment and monitoring projects. Consequently, a growing number of professionals are involved with statistical studies, both as technical experts and as project managers coordinating the activities of technical experts. This course is designed to familiarize participants with modern statistical methods for the analysis of  more...

Effective Communications for Consultants Designed for project managers, business analysts, IT professionals, engineers & others in technical roles who are either seeking to become practitioner technical consultants, or who wish to become more consultative in their work.  more...

Fundamentals of Supervision and Management If you have recently been promoted to a supervisory or management position or want to learn how to become a more effective manager, this course will help you master the basics of business by learning the language of management.  more...

Visio 2003 Flowcharts Do you need to document a process in a way that will be easily understood by others? Would expressing it visually be more effective than writing the steps out in text?  more...

Office 2007 Creating SmartArt Graphics Do you want to create effective diagrams and illustrations in your documents, presentations, and workbooks? Do you need to create an organization chart to represent your company's reporting structure?  more...

Microsoft Excel 2007 - Level 2- newera In Microsoft Office Excel 2007: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas  more...

Excel 2007 - Level 2 presidio The target students for this course are students who desire to gain the skills necessary to create templates, sort and filter data, import and export data, analyze data, and work with Excel on the web: In Microsoft Office Excel 2007: Level 1, students have created, edited, formatted, and printed basic spreadsheets. They now have a need to streamline repetitive tasks and display spreadsheet data in  more...

Visio 2007 Flowcharts- Elert & Associates ...nderstood by others? Would expressing it visually be more effective than writing the steps out in text? Attend this course if you want to: Identify the flowchart templates in Visio. Understand flowchart shapes. Add shapes to a flowchart. Align and distribute shapes on the page. Add text to flowchart shapes. Connect shapes. Work with connector lines. Add shapes  more...

Fundamentals of Business Writing Recognize good writing and how it differs from writing that is difficult to understand. Produce reports, letters, memos, e-mail, faxes and short articles that are effective and clearly organized.  more...

Effective Equipment Maintenance-Striving To Achieve The Required This course will also show not only how to validate the cost of the program but will also show how to justify to management any additional funding that may be necessary.  more...

Industrial Water Treatment Chemistry 2 Days Water users for industrial applications, large or small, will be hard pressed to find more cost-effective alternatives to their existing water purification technologies.  more...

Dealing with Difficult Clients - oomph This workshop provides attendees with strategies to create enduring relationships that help expand existing business activity and generate referrals from satisfied clients. Some examples of the topics covered include: * Setting service boundaries and managing expectations * Establishing clear communication with clients to avoid misunderstandings * Guiding staff to effective client  more...

Software Development for Testers ...effective, software testers must understand the overall software development life cycle employed by project managers, systems analysts and software designers. Testers must understand the development strategies that are being taken by the project teams so that they can effectively plan corresponding testing activities. This is a survey course that examines the various software development  more...

Presentation Skills 2 day course - nexient ...effective presentation skills can enhance the likelihood of a successful outcome. In many business roles today, outstanding presentation skills have become a core competency for achieving key goals and influencing the decisions and actions of others. At the same time, many surveys rank delivering presentations at or near the top of most feared activities. Learning effective presentation skills  more...

Microsoft Excel 2007 Level 2 In Microsoft Office Excel 2007: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas.  more...

Project Leadership Management and Communications 3 day course In this 3 day course, you'll learn how to: lead project teams through more effective communication, Identify motivational value systems to improve productivity & cooperation, recognize the role of business & personal ethics in leadership & more.  more...

Microsoft Excel 2003 - Level 2 - newera In Microsoft Office Excel 2003: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Excel 2003 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas.  more...

PowerPoint 2003 Introduction 1 Day This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple though effective  more...

PowerPoint 2003 - Level 1 - newera This course is designed for students who are interested in learning the fundamentals needed to create and modify basic Microsoft PowerPoint 2003 presentations. Students will be able to create effective basic presentations in front of an audience.  more...

Effective Construction Office And Field Administration At this course you will have the opportunity to learn about the roles of others, from the perspective of the owner, consultant and the contractor and to develop your own field observation knowledge and skills.  more...

ITIL Foundations with Quintegrator Location: St. John's Date: 2009-02-16 List Price: $1495 Offered Price: $1196. 00 Seats Available: 2 Learn How to: Understand how the various processes contribute to effective management of the IT organization Appreciate the need for IT control processes and be able to apply them in the work environment Identify the bottlenecks in IT processes and initiate improvement actions  more...

Crystal Reports XI R1R2 Report Design II Business Reporting Solutions - nexient Who should attend? The target audience for this course is report designers who are responsible for creating and distributing reports and have completed Crystal Reports RD110R2: Fundamentals of Report Design. Performance Objectives Upon completion of the course, participants will be able to accomplish the following: To plan and create reports that will help you analyze and interpret  more...

Presentation Skills - nexient ...effective presentation skills can enhance the likelihood of a successful outcome. In many business roles today, outstanding presentation skills have become a core competency for achieving key goals and influencing the decisions and actions of others. At the same time, many surveys rank delivering presentations at or near the top of most feared activities. Learning effective presentation skills  more...

Commissioning and Troubleshooting Control Systems This seminar focuses on the commissioning and start-up of control systems, identifies the control systems problems that you may face, discusses commissioning as well as troubleshooting and suggests effective solutions to problems faced.  more...

Contaminated Site Assessment And Remediation 2 Day This two day seminar provides scientific information on contaminated site assessment and remediation. It focuses on cost effective approaches, methodologies, and technologies.  more...

Marketing Your Firm To build a successful practice you need to have a plan for reaching out to prospective clients. This workshop will explain the basics of how to create and implement an effective marketing plan.  more...

Writing Queries Using Microsoft SQL Server In this course, you ll learn how to build basic queries using Transact-SQL, the language of SQL Server. Then, you'll learn how to build effective views, stored procedures, triggers, and user-defined functions, using Transact-SQL.  more...

Access 2003 Making the Most of Tables Do you want to manipulate and customize your tables to make them more effective? Do you want to learn to customize data properties, import data into a table, and link tables to another database or to an Excel spreadsheet?  more...

Improving Cooling Water Treatment ...s, large or small, will be hard pressed to find more cost-effective alternatives to their existing water purification technologies. Water reuse and zero discharge concepts will be more frequently utilized, adding to the complexity of plant operation and cost management. Water Chemistry is generally regarded as a specialized area of expertise and is seldom if ever covered by formal  more...

Access 2007 Making the Most of Tables Do you want to manipulate and customize your tables to make them more effective? Do you want to learn to add hyperlinks and attachments to a field and customize data properties?  more...

The Leading Edge Leadership through Effective Communication This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world. Learning Objectives Participants who complete this workshop will: * Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate  more...

Adobe Dreamweaver Introduction 2 days ...effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page creation, adding content, incorporating links and enhancing  more...

Managing People From A Human Perspective ...erformance problems, team-building, hiring, and providing effective feedback. The Performance Management Cycle is examined within the context of the Shared Management Model for maximizing results.. Additionally, a wide range of elements affecting peformance outcomes are examined and discussed. LEARNING OBJECTIVES By participating in this workshop you will: * Strengthen your  more...

Public Relations for Women Entrepreneurs ... media coverage for your business. See examples of highly effective press kits, review award-winning PR campaigns, and get a crash course on developing your own newsworthy media messages. SPECIAL MEDIA PANEL: over lunch, workshop participants will be able to join in an informative Q&A session with industry-leading members of the media, including Senior Design Editor, Erin Feasby from  more...

Business Process Modeling Workflow Modeling and State ...rn to employ workflow and state machine modeling as an effective tool for analyzing the business timing rules (how events are sequenced) in the context of business process improvement and/ or as input to an IT project. Trainees learn to use the techniques covered in the course may be used to analyze business rules regarding the workflow of end-to-end business processes (business  more...

Essential Training Skills ...o a difficult situation with little or no chance of being effective or successful. The results derived from staff training are too important to leave to chance. This workshop will equip managers, supervisors and new trainers with essential and practical training skills that will enable them to train with confidence and proficiency. The opportunity to practice these skills in a safe environment  more...

Maintaining And Rehabilitating Water Mains Since potable water is essential service, the infrastructure it is conveyed in is regularly inspected, maintained and rehabilitated. That infrastructure consists of pipes, valves, fire hydrants and other appurtenances. Since the infrastructure is located below ground, accurate maps are produced to enable each part of the infrastructure to be traced and located. Engineers and technologists must  more...

Comprehensive Workshop On Soil Engineering -Fundamentals And Applications Most engineers with responsibility for construction work need an understanding of different soils and how they behave. The depth of the required understanding need not be equal to that of geotechnical engineers who must use rigorous mathematics, extensive experience, theory and research in design. However, to be effective, the non-geotechnical engineers do need a comprehensive understanding of  more...

Interpersonal Skills for Todays Professional The biggest influence on job satisfaction is our relationship with others. Having the skills to interact positively with our co-workers and boss enables the development of effective working relationships and leads to productive business outcomes. This workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational  more...

Client Care Representative CCR Certified Training Program 2 Days ...iety of interactive learning sessions, participants learn effective communications skills, active listening and problem solving skills which is immediately transferable to daily work. Participants will learn the best format for quick problem resolution in a team environment. Gathering information in an orderly manner promotes confidence in agents to resolve issues, builds cooperation in the  more...

The Sole Practitioner as a Thriving Enterprise This 3-hour workshop is designed for professionals who have chosen to practice as a sole practitioner and who recognize the need for support. Topics covered include: * Focusing on what you do best * Establishing effective systems and procedures * Maximizing valuable billable hours and avoid wasting time on administrative chores * Building an effective support network * How to recognize when  more...

Negotiating for Results Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as  more...

Inventory and Warehouse Management Concepts and Practices ...effective program of controls over the parts and materials that are used in producing or distributing the goods and services of the firm. Like many other things that depend on human interpretation, control means different things to different individuals. This is a workshop for you, the warehouse or stockroom manager, the person in charge of what comes in and goes out in your company. You  more...

Intensive Customer Service Certification Training This interactive workshop is fun, relaxing, enjoyable, and easily applicable solutions for service excellence that are proven to work in today's toughest customer service arena - the real world. The program addresses topics that include understanding customer expectations, profiling difficult customer situations, dealing with customer objections, a model for effective complaint resolution and how  more...

Effective Industrial Application of Generator and Excitation Systems Objective To provide participants with the technical background and guidelines in the selection and application of the generator and excitation system in an industrial plant. After Participating In This Seminar, You Will Be Able To: Select generator and excitation system for best performance in your application Apply neutral grounding Use your improved knowledge about turbo-generators  more...

The Basic Goal Goal Settig This workshop is a comprehensive focus on clarity and direction. Participants who complete this workshop will: Understand the need for effective goal setting and achievement. Evaluate existing paradigms to determine barriers to goal achievement. Implement the principles necessary to make objective decisions.  more...

Microsoft Excel 2003 Level 2 ...itive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Excel 2003 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. Upon successful completion of this course, students will be able to: * create and apply templates. * create and modify charts. * work with graphic objects.  more...

Conducting Effective Meetings Making Meetings Work ...e the critical planning steps that make meeting time more effective * Know how to ensure the desired outcome is achieved * Be able to identify the steps to take to create an open and safe forum for discussion * Be able to establish a solid and results-focused meeting process and know how to use process tools * Know how to utilize the expertise and experience of participants  more...

Marketing and Sales ...ow you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your companya s image, and build your bottom line. LEARNING OBJECTIVES * Recognize what we mean by the term a marketing.a * Discover how to use low-cost publicity to get your name known. * Know how to develop a marketing plan and a  more...

Personality Patterns and Profiles Module 1 ...ipants who wish to learn ideas and methods for being more effective at reading prospects and customers. * Anyone who understands the necessity to adjust their style, pace and delivery to better address the needs of the prospect. * Those interested in learning how to pick up on the key indicators that will tip them off to the type of individual they are attempting to sell to. *  more...

Business Analysis Essentials ...t will equip you with all the basic skills for performing effective analysis. You will learn valuable approaches to determine the business problem, root cause identification, solution definition strategy, business case preparation, requirements gathering and documentation, quality management and developing implementation timelines. This course is consistent with the body of knowledge  more...

Effective Email Writing Training ...to your business success. If you want to become a more effective and efficient e-mail writer a writing e-mail messages that answer questions, solve problems, get to the point and generate action a then this e-mail-writing workshop is for you. Learn how to structure and write concise, effective e-mail messages that clearly make your point and satisfy your reader or motivate your reader  more...

How to Boost Communication for Productivity and Project Management ...o on. This course will teach you how to assemble and lead effective project and work teams. You will gain insights that you can use immediately at work and in your personal life. You will also learn about a way to increase trust and productivity in the workplace. If you want your teams to work more effectively, tapping into all members' talents to improve team productivity, reduce  more...

The Leading Edge: Leadership through Effective Communication Participants who complete this workshop will: * Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate accountability and courage when executing decisions and communicating with staff. * Improve staff performance by identifying and  more...

PowerPoint 2007 Introduction (1 Day) This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple though effective presentations  more...

Building Better Teams This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave this program with a plan for your personal development as a team player and as a team leader and will have learned skills and techniques for improving the functionality, efficiency and productivity of your a at  more...

Marketing 101 To build a successful practice you need to have a plan for reaching out to prospective clients. This workshop will explain the basics of how to create and implement an effective marketing plan. Topics include: * Setting marketing goals * Conducting market research * Selecting target markets * Defining your key messages * Establishing a marketing budget * Choosing tactics  more...

Decisiveness with Distinction Decision Making and Problem Solving ...f clarity. Understand the need for effective goal setting and achievement. Implement the principles necessary to make objective, team consensus decisions. Identify own position on personal integrity and fairness. Maintain personal power during bargaining. Improve listening skills  more...

Employee Orientation How To Get Employees Off To A Good Start .... Human resource professionals knows this. In the end, an effective employee orientation will save company money. Whether your company has two employees or two thousand employees, don't leave employee orientation to chance. Give them what they need to feel welcome; know why they were hired, know how to do the job, and know how to do it right. This course will run for two full days. It is  more...

Macromedia Dreamweaver Introduction (2 days) ...effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page creation, adding content, incorporating links and enhancing  more...

Customer Satisfaction Servicing Customers on the Telephone Participants who complete this workshop will: * Learn the difference between customer Service and customer Satisfaction. * Master the invaluable tool of Active Listening by hearing and interpreting what customers say and don't say. Learn how to deal with difficult callers and deal with information despite the manner in which it was communicated. * Recognize forbidden phrases and  more...

Dimensions of Effective Leadership Are you looking to adopt a team concept in your organization where the individual strengths of each team member will be encouraged? Have you recently been promoted to a team leader, supervisor or management position within your organization? Are you a seasoned professional looking to enhance your leadership ability? If you've answered yes to any of these questions, then this workshop is for you.  more...

Facilitation Skills for Business Analysts 2 Days ...tion Skills is a solid base for planning and facilitating effective meetings is imperative to success. Limited course enrollment ensures plenty of opportunity to practice and interact with other course participants as well as allowing time to focus on issues specific to their situation. Case-study driven workshops and simulations provide all participants with full hands-on facilitation  more...

Effective Presentation Skills 2 Days Communication and presentation are fundamental elements of success in the business world, making the development and fine-tuning of these skills crucial and often critical. This 2-day action packed workshop will teach you how to create and deliver highly dynamic and vibrant presentations to a variety of audiences using simple and effective presentation techniques. Your presentation skills will  more...

Excel 2003 -- Level 2 In Microsoft Office Excel 2003: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Excel 2003 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas.  more...

Developing Web Applications with PHP 5 Full Days ...ing and business skills training. We use a structured and effective teaching methodology in the development and delivery of all our courses. Canadian Beaver Training's mission to provide comprehensive bilingual training and consulting services in an environment that is conducive to the learning process as well as to promote adult learning by providing a high quality learning experience  more...

Quality Assurance Techs for Effective Systems Testing 3 Days This course focus is on skills and techniques required by both end users and I.T. personnel to effectively plan, execute, monitor and evaluate test methods, cases and results. When this course is completed, the participant should feel confident to approach testing assignments with the fundamental knowledge required to test and assure quality application systems.  more...

The Art of Excellent Communication for Business or Pleasure * Learn the art of small talk to help you make friends and business acquaintances * Influence others to get buy-in without feeling like a bully * Make a winning first impression - every time * As a manager or leader, ensure your message comes across the right way * Run relevant, inclusive meetings * Advance your public speaking & presentations  more...

Enhance Your Relationships Through Effective Listening Skills ... Seats Available: 2 To learn and practice the secrets of effective listening, join Canada's premier listening coach for the fast-paced, fun, experiential workshop called: What it Takes to Listen : Building results and relationships through listening. You can look forward to a fast paced, interactive workshop, filled with theory bursts, experiential and awareness exercises, self-assessment  more...

The Basic Goal: Goal Setting ...p will: Understand the need for effective goal setting and achievement. Evaluate existing paradigms to determine barriers to goal achievement. Implement the principles necessary to make objective decisions. Learn relaxation and focusing techniques. Overcome obstacles that get in  more...

How to be a More Effective Leader Location: Vancouver Date: 2008-05-06 List Price: $895 Offered Price: $625.00 Seats Available: 2 This program is designed to help you improve your leadership skills and get people to "willingly do the things you want them to do". During the seminar, we will discuss what creates a high performing team member and how to develop MORE of them. Solutions will be offered as to how we can increase  more...

Advanced ColdFusion MX 8 (3 Days) Location: City of Mississauga Date: 2008-05-05 List Price: $1495 Offered Price: $1196.00 Seats Available: 2 This Advanced ColdFusion 8 course provides ColdFusion application developers with the knowledge and hands-on practice that they need to build, maintain, and scale effective web applications. This is a 3-day course. For more information please call 1-877-313-8881 or copy this link into your  more...

ITIL Practitioner Release and Control Certification - 5 Days Location: Ottawa Date: 2008-04-28 List Price: $3295 Offered Price: $2636.00 Seats Available: 2 This course focuses on implementing and managing the release and control activities, processes and functions that are required to stabilize an IT infrastructure through effective change, configuration and release management processes. This course is 5 days in length plus self-study and examination. For  more...

Microsoft Excel 2007 Level 2 (1 Day) ...itive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. * enhance the workbook. * automate workbook creation by using templates. * organize data using tables. * create and modify charts. * analyze data using  more...

Fast Track to Authorware 7 - 4 days Location: City of Mississauga Date: 2008-03-11 List Price: $1345 Offered Price: $1076.00 Seats Available: 2 Fast Track to Authorware is designed to teach a wide range of instructional designers and developers to create interactive multimedia applications using Authorware. The course covers all the Authorware Icons, focusing heavily on building the full spectrum of interactive structures,  more...

LeaderShip The Series Location: Ottawa Date: 2008-01-31 List Price: $995 Offered Price: $695.00 Seats Available: 2 Module 0: Module 1: Introduction To Effective Module 1: Module 2: Choosing The Appropriate Leadership Style Module 2: Module 3: Developing A Vision & A Mission Module 3: Module 4: Effective Decision Making Module 4: Module 5: Team Building For Leaders Module 5: Module 6: Motivation  more...

Making the Transition to Management - 2 Day Seminar ...tand your new managerial responsibilities - make a quick, effective transition to your new role * Establish credibility and effective work styles * Build alliances with peer Managers * Master the basics of coaching, communication, motivation, delegation and performance management * Practice your listening and feedback skills * Become an effective member of the  more...

PowerPoint Introduction-1 Day Location: Toronto Date: 2007-07-06 List Price: $275 Offered Price: $175.00 Seats Available: 2 This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical  more...

Macromedia Dreamweaver Introduction ...ered Price: $415.00 Seats Available: 2 The power of an effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page  more...

Mastering Your Marketing 550 Burrard Street, V6C 2B5, Vancouver, British Columbia May 17, 2007 12:00pm - 1:30pm Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

Mastering Your Marketing Edmonton, Alberta May 15, 2007 12:00pm - 1:30pm Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

Mastering Your Marketing May 16, 2007 12:00pm - 1:30pm 111 5th Avenue, S.W., T2P 3Y6, Calgary, Alberta Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

PowerPoint Design Techniques-1 Day Location: Toronto Date: 2007-04-25 List Price: $275 Offered Price: $190.00 Seats Available: 5 This course is designed for individuals with a working knowledge of PowerPoint who would like to enhance the planning, designing and packaging of their presentations. The course looks at fundamental design and workflow aspects of a presentation. Effective use of multimedia elements and delivery  more...

PowerPoint Design Techniques-1 Day Location: City of Mississauga Date: 2007-04-11 List Price: $275 Offered Price: $190.00 Seats Available: 5 This course is designed for individuals with a working knowledge of PowerPoint who would like to enhance the planning, designing and packaging of their presentations. The course looks at fundamental design and workflow aspects of a presentation. Effective use of multimedia elements and  more...

What it Takes to Listen - Listening Skills ...2007 8:30am - 4:30pm Enhance your relationships through Effective listening skills Effective listening saves time, prevents misunderstanding and error, and reduces stress. Everything from your personal relationships, to your career results will improve once you practice the secrets of effective listening. To learn and practice the secrets of effective listening, join Canada's premier  more...

PowerPoint Design Techniques-1 Day March 19, 2007 9:00am - 4:00pm This course is designed for individuals with a working knowledge of PowerPoint who would like to enhance the planning, designing and packaging of their presentations. The course looks at fundamental design and workflow aspects of a presentation. Effective use of multimedia elements and delivery formats will also be discussed in an interactive environment. So get  more...

Dreamweaver MX Level 1 + Contribute ...effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page creation, adding content, incorporating links and enhancing  more...

PowerPoint Introduction-1 Day April 2th, 2007 9am to 4pm This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple  more...

PowerPoint Introduction-1 Day April 3, 2007 9:00am-4:00pm This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple  more...

PowerPoint Introduction-1 Day April 4th, 2007 9:00am-4:00pm This course provides a solid introduction to using this powerful program and provides the student with the skills to begin creating truly dynamic presentations. The objective is to supply the student with an understanding of presentation basics, including all aspects of working with text and graphical charts. The Introductory course allows the user to create simple  more...

Enhancing My Effectiveness Using MINDEX Thinking Styles ...arer thinking, problem solving, & decision making - More effective communication - Selling and persuading more successfully - Coaching, counselling, and mentoring with greater success - Working better in teams - Leading and managing more effectively Each participant will receive a Mindex booklet with a 100-item questionnaire, scoring procedure, and explanation of Dr. Karl Albrecht's 4-style  more...

Facilitated Strategic Planning Sessions Primarily for business leaders and owners who need/want to set their vision for the business for the next 12-18 months. Facilitated sessions providing an interactive structure and effective templates to help you clarify your strategic direction, establish business priorities, make assessments of key business drivers, and develop the appropriate strategies to succeed. Available as 1 or 2 day  more...

Making Meetings Matter Business success is closely related to meeting success. Think back to the last meeting you attended. When these meetings are skillfully facilitated, the outcomes are superior decisions, accompanied by full understanding of the decision, buy-in and effective implementation. Not surprisingly then, meeting facilitation has been called the core competency of the 21st Century. It is the "strategic"  more...

The Genius Inside Workshop Series The Genius Inside Workshop Series is an adapted version of a leadership development coaching program designed for groups. Ita s the perfect solution for organizations with budgetary constraints who want coaching for managers, executives and leaders. The workshops are interactive and efficient. At the outset of the program, personal effectiveness is linked to job  more...

Winning Resumes DESCRIPTION: This 3-hour workshop provides hands-on opportunities for participants to transform their resume into a tool that sets them ahead of other candidates in the job market. Participants will identify the most appropriate style of resume to showcase their skills, experiences and qualifications, and practice writing descriptions of their experience that is both powerful and impactful.  more...