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Effective Training Seminars and Classes
From Meirc Training and Consulting
Team Building Training, High Performance Teams instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the dubai team building training program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...
Internet Marketing Training Meirc instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer By the end of the marketing training program, participants will be able to: Reach their buyers directly, establishing a personal link with current and prospective customers. Reach niche buyers with targeted and effective messages. Publish content people want to read and that search engines reward with high rankings. Understand how tools like blogs, podcasts, webcasts and social networking can  more...
Sales Training Certified Sales Manager instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer This program is designed for Newly appointed and experienced sales managers who need to sharpen their tools to respond to customer, team and company needs. This program is worth 25 NASBA CPEs.Demonstrate traits of an excellent sales manager.Plan forecasts and quotas with more accuracy and precision.Conduct sales coaching and counseling sessions effectively.Demonstrate effective interpersonal  more...
High Performance Teams instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...
Sales Training Dubai Certified Sales Manager instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminar This program is designed for Newly appointed and experienced sales managers and marketing managers who need to sharpen their tools to respond to customer, team and company needs. This program is worth 25 CPE. Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively.  more...
Sales Training Dubai Strategic Sales Planning and Territory Management instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer This program is designed for All sales managers, supervisors, key account sales people and other senior sales staff. This program is worth 25 NASBA CPEs. Analyze the process of sales planning and territory management. Practice the effective ways of setting goals, developing sales activities and managing time effectively. Use relevant tools for route structuring and territory management.  more...
Meirc Training Dubai: The Distance Manager, Managing Offsite Employees instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the management training program, participants will be able to: Enhance their cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build  more...
Speed Reading Techniques for Highly Effective People instructor led traininggroup study and discussioncoursewareworkshop / seminar Training Objectives: By the end of the career training program, participants will be able to: Use advanced reading and comprehension skills. Read better and faster and concentrate more effectively. Get what they want and need from reading in less time. Comprehend and retain more of what they read. Know how to read work material, emails and all business reading more effectively.  more...
Training Speed Reading Techniques for Highly Effective People instructor led traininggroup study and discussioncoursewareworkshop / seminar ...Effective People Objectives: By the end of the program, participants will be able to: Use advanced reading and comprehension skills. Read better and faster and concentrate more effectively. Get what they want and need from reading in less time. Comprehend and retain more of what they read. Know how to read work material, emails and all business reading more effectively. This Program is  more...
Speed Reading Training Dubai: Techniques for Highly Effective People instructor led traininggroup study and discussioncoursewareworkshop / seminar 'This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material,  more...
Leadership Training: The Leadership Excellence Program instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminar This program is designed for Senior and middle managers who are in leadership positions and who are accountable for achieving results through others and via major change initiatives. This program is worth 50 NASBA CPEs. Examine the highlights of major leadership research. Use self assessments to determine their own styles in terms of leadership and power. Demonstrate a clear understanding  more...
Evaluating and Managing Risks ... CPE?S. Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management ? CRM and understand its 5 steps. Identify a range of techniques that can be used to support the  more...
Management Skills and Techniques for Engineers ' This program is designed for Technical managers, supervisors and engineers who need to develop their managerial skills. This program is worth 25 NASBA CPE?s. Understand the management functions of planning, organizing, directing and controlling in a team-building manner. Run an effective work schedule that will increase the work groups? productivity. Learn how to coordinate, delegate,  more...
Successful Planning Organizing and Control ' This program is designed for Department heads, superintendents and supervisors who need to develop their ability to plan, organize and control their unit. This program is worth 25 NASBA CPE?s. Apply the critical managerial and supervisory functions of planning, organizing and control. Use the planning cycle for effective results. Link the strategic plan to departmental action plans and  more...
The Professional Supervisor ' This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE?s. Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them. Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective  more...
Advanced Maintenance Management ' This program is designed for Those involved in the supervision or management of maintenance activities. Also, anyone interested in learning more about the critical role of maintenance in a company. This program is worth 25 NASBA CPE?s. Apply the latest advanced concepts and techniques required for managing or supervising a maintenance unit. Examine the organizational, human and operational  more...
Certified Maintenance Planner ' This program is designed for Managers, supervisors and planners responsible for maintenance planning, scheduling and control activities. This program is worth 25 NASBA CPE?s. Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the  more...
Advanced Maintenance Management ' This program is designed for Those involved in the supervision or management of maintenance activities. Also, anyone interested in learning more about the critical role of maintenance in a company. This program is worth 25 NASBA CPE?s. Apply the latest advanced concepts and techniques required for managing or supervising a maintenance unit. Examine the organizational, human and operational  more...
Certified Maintenance Planner ' This program is designed for Managers, supervisors and planners responsible for maintenance planning, scheduling and control activities. This program is worth 25 NASBA CPE?s. Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the  more...
Materials Management Development Program ...ch other. Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering. Manage the warehousing operations and maximize user service by providing fast and accurate issuing. Negotiate with suppliers and perform accurate supplier evaluation. Improve the productivity of the purchasing  more...
Successful Fleet and Transport Management ' This program is designed for Those involved in fleet/transportation/distribution activities, both at the operational and supervisory/managerial levels. This program is worth 25 NASBA CPE?s. Apply the procedures and techniques needed for the effective management of a fleet - trucks, cars, buses and material handling equipment. Plan and implement effectively all activities related to fleet  more...
Fundamentals of Purchasing ' This program is designed for Purchasing department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE?s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select  more...
Compensation and Benefits ' This program is designed for Professionals working in the function who wish to acquire relevant knowledge and skills, and for those working in other areas of human resources who wish to broaden their understanding of this important function. This program is worth 25 NASBA CPE?s. Understand the basic principles and major elements of compensation. Understand the various process in  more...
Mastering Business and Financial Modeling using Excel ...e of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in business finance more effectively. Perform analysis and evaluation to assist in enhancing the decision making process. Understand and create pivot tables and pivot  more...
Effective Budgeting and Cost Control ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and  more...
Effective Budgeting and Cost Control ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and  more...
Mastering Business and Financial Modeling using Excel ...e of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in business finance more effectively. Perform analysis and evaluation to assist in enhancing the decision making process. Understand and create pivot tables and pivot  more...
Effective Budgeting and Cost Control ' This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE?s. See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization?s strategic plan. Use appropriate estimation techniques in the development of revenue and  more...
Mastering Business and Financial Modeling using Excel ...e of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in business finance more effectively. Perform analysis and evaluation to assist in enhancing the decision making process. Understand and create pivot tables and pivot  more...
Certified Job Evaluation Professional ' This program is designed for Human resources professionals who have responsibility for this function and need to improve their skills and for professionals in other areas of human resources who need to sharpen their knowledge of job evaluation, its uses and administration. This program is worth 25 NASBA CPE?s. Mastered the basic principles of job evaluation. Understood and evaluated  more...
Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...
The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...
Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...
Fundamentals of Business Writing ' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being  more...
Report Writing for the Modern Business ' This program is designed for Supervisors, managers, and staff who, as part of their work, need to write and present effective reports. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings.  more...
Report Writing for the Modern Business ' This program is designed for Supervisors, managers, and staff who, as part of their work, need to write and present effective reports. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings.  more...
Fundamentals of Business Writing ' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being  more...
Interpersonal Communication ' This program is designed for Employees, supervisors, managers, and others who wish to improve their communication and interpersonal skills when dealing with different people on and off the job. This program is worth 25 NASBA CPE?s. Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior.  more...
Making Powerful Presentations ' This program is designed for All employees and managers who need to make effective oral presentations to others. This program is worth 25 NASBA CPE?s. Practice the basic techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the  more...
Interpersonal Communication ' This program is designed for Employees, supervisors, managers, and others who wish to improve their communication and interpersonal skills when dealing with different people on and off the job. This program is worth 25 NASBA CPE?s. Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior.  more...
Interpersonal Communication ' This program is designed for Employees, supervisors, managers, and others who wish to improve their communication and interpersonal skills when dealing with different people on and off the job. This program is worth 25 NASBA CPE?s. Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior.  more...
Interpersonal Communication ' This program is designed for Employees, supervisors, managers, and others who wish to improve their communication and interpersonal skills when dealing with different people on and off the job. This program is worth 25 NASBA CPE?s. Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior.  more...
Making Powerful Presentations ' This program is designed for All employees and managers who need to make effective oral presentations to others. This program is worth 25 NASBA CPE?s. Practice the basic techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the  more...
The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...
Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle  more...
The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high  more...
Implementing and Managing a Customer Complaints System instructor led training This program is designed for Staff members who deal with customers feedback. Customer service staff or team members who are working to develop effective customer feedback systems. This program is worth 25 NASBA CPE s.Understand the concepts and importance of customer feedback.Understand the flow of customer feedback in an organization.Learn to use customer feedback to enhance the organization s  more...
Implementing and Managing a Customer Complaints System instructor led training This program is designed for Staff members who deal with customers feedback. Customer service staff or team members who are working to develop effective customer feedback systems. This program is worth 25 NASBA CPE s.Understand the concepts and importance of customer feedback.Understand the flow of customer feedback in an organization.Learn to use customer feedback to enhance the organization s  more...
Mastering Business and Financial Modeling using Excel instructor led training ...e of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing the decision making process. Understand and create pivot tables and pivot charts.Analyze  more...
Effective Budgeting and Cost Control instructor led training This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense  more...
Mastering Business and Financial Modeling using Excel instructor led training ...e of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing the decision making process. Understand and create pivot tables and pivot charts.Analyze  more...
Effective Budgeting and Cost Control instructor led training This program is designed for All managers, supervisors and analysts who prepare and/or use management budgets. This program is worth 25 NASBA CPE s.See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization s strategic plan.Use appropriate estimation techniques in the development of revenue and expense  more...
Talent Management Identifying Developing and Promoting your Best People instructor led training This program is designed for Executives involved in the War for Talents and this includes senior and middle line managers, HR executives, training managers as well as all those involved in designing and setting up talent management systems that will allow the organization to create organizational excellence and continuously improve its bottom line. This program is worth 25 NASBA CPE s.Identify and  more...
Certified Job Evaluation Professional instructor led training This program is designed for Human resources professionals who have responsibility for this function and need to improve their skills and for professionals in other areas of human resources who need to sharpen their knowledge of job evaluation, its uses and administration. This program is worth 25 NASBA CPE s.Mastered the basic principles of job evaluation.Understood and evaluated jobs using the  more...
Managing your IT Projects Successfully instructor led training This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and  more...
Managing your IT Projects Successfully instructor led training This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and  more...
Self Time and Stress Management instructor led training This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...
High Performance Teams instructor led training This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in  more...
Self Time and Stress Management instructor led training This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...
High Performance Teams instructor led training This program is designed for Managers, supervisors and staff whose job involves building teams as well as working in teams. This program is worth 25 NASBA CPE s.Identify team strengths and blind spots after analyzing their personal styles and preferences.Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in  more...
Self Time and Stress Management instructor led training This program is designed for All managers and supervisors who wish to improve their management of time, and those whose effective use of time is a critical factor affecting performance. This program is worth 25 NASBA CPE s.Manage time and time wasters.Set goals and objectives and prioritize accordingly.Identify their time usage profile by completing a self-assessment questionnaire.Improve meeting  more...
Management Skills and Techniques for Engineers instructor led training This program is designed for Technical managers, supervisors and engineers who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Understand the management functions of planning, organizing, directing and controlling in a team-building manner.Run an effective work schedule that will increase the work groups productivity.Learn how to coordinate, delegate, and communicate  more...
The Professional Supervisor instructor led training This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE s.Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them.Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective supervision of their  more...
Motivating and Retaining Employees instructor led training This program is designed for All managers and staff who have people management responsibilities at all levels in the organization. The program is also beneficial for those who have been promoted to management position recently or have challenging targets and require the motivation of their team members to achieve these targets. This program is worth 15 NASBA CPE s.Define employee turnover and the  more...
Successful Planning Organizing and Control instructor led training This program is designed for Department heads, superintendents and supervisors who need to develop their ability to plan, organize and control their unit. This program is worth 25 NASBA CPE s.Apply the critical managerial and supervisory functions of planning, organizing and control.Use the planning cycle for effective results.Link the strategic plan to departmental action plans and schedules.Plan  more...
Evaluating and Managing Risks instructor led training ...ASBA CPE S.Understand the key principles underpinning the effective management of risk.Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements.Know the process of Continuous Risk Management CRM and understand its 5 steps.Identify a range of techniques that can be used to support the management of  more...
Certified Team Leader instructor led training ... leaders who are responsible for building and maintaining effective teams in the work environment. This program is worth 25 NASBA CPE s.Examine the work practices of high performing teams.Promote trust and rapport by exploring their team player style and how it responds to team values.Recognize the key elements that move a team from involvement to empowerment and how to give these elements to  more...
The Professional Supervisor instructor led training This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE s.Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them.Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective supervision of their  more...
Management Skills and Techniques for Engineers instructor led training This program is designed for Technical managers, supervisors and engineers who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Understand the management functions of planning, organizing, directing and controlling in a team-building manner.Run an effective work schedule that will increase the work groups productivity.Learn how to coordinate, delegate, and communicate  more...
Successful Planning Organizing and Control instructor led training This program is designed for Department heads, superintendents and supervisors who need to develop their ability to plan, organize and control their unit. This program is worth 25 NASBA CPE s.Apply the critical managerial and supervisory functions of planning, organizing and control.Use the planning cycle for effective results.Link the strategic plan to departmental action plans and schedules.Plan  more...
The Professional Supervisor instructor led training This program is designed for First level supervisors or prospective supervisors. This program is worth 25 NASBA CPE s.Comprehend the scope, nature and responsibility of the supervision/management role and the demands this role places on them.Acquire an understanding of their role as leaders/motivators, team builders and good communicators, and how these skills impact effective supervision of their  more...
Implementing and Auditing an ISO 9001 2000 Quality System instructor led training This program is designed for Anyone involved in defining, planning or implementing a quality management system to be compliant with ISO 9001:2000 requirements. The program should be of special interest to management representatives and implementation team members, as well as individuals with no experience of implementing ISO 9001. This program is worth 25 NASBA CPE s.Understand the quality  more...
Certified Marketing Professional instructor led training This program is designed for Marketing staff and executives wishing to know more about the vital role that marketing plays in organizations and to identify and solve many business problems by using a marketing perspective. It is also designed for anyone who wants to keep current on marketing strategies. This program is worth 25 NASBA CPE s.Understand the marketing framework of a business  more...
Certified Marketing Professional instructor led training This program is designed for Marketing staff and executives wishing to know more about the vital role that marketing plays in organizations and to identify and solve many business problems by using a marketing perspective. It is also designed for anyone who wants to keep current on marketing strategies. This program is worth 25 NASBA CPE s.Understand the marketing framework of a business  more...
Implementing & Managing a Customer Complaints System instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Understand the flow of customer feedback in an organization. Learn to use the customer feedback to enhance the organization's performance. Learn to develop an effective customer feedback system.  more...
Engineer Training: Management Skills and Techniques for Engineers instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the management functions of planning, organizing, directing and controlling in a team-building manner. Run an effective work schedule that will increase the work groups' productivity. Learn how to coordinate, delegate, and communicate with others to achieve the desired goals. Find out how to creatively manage  more...
Materials Management Development Program instructor led traininggroup study and discussioncoursewareworkshop / seminar ... each other. Plan and Control stock successfully and cost effectively using proven techniques of Inventory Management including stock classification, forecasting and ordering. Manage the Warehousing operations and maximize user service by providing fast and accurate issuing. Negotiate with suppliers and perform accurate supplier evaluation. Improve the productivity of the Purchasing function  more...
The Leadership Excellence Program instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Examine the highlights of major leadership research. Use self assessments to determine their own styles in terms of leadership and power. Demonstrate a clear understanding of the nature of change and apply a number of models and strategies for managing and leading change. Define the major Emotional Intelligence (EI)  more...
Leading Teams for High Performance instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...
Successful Planning, Organizing & Control instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Apply the critical managerial and supervisory functions of planning, organizing and control. Use the planning cycle for effective results. Link the strategic plan to departmental action plans and schedules. Plan and schedule departmental projects. Manage the plan with performance measurement.  more...
Advanced Maintenance Management instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Apply the latest advanced concepts and techniques required for managing or supervising a maintenance unit. Examine the organizational, human and operational considerations for effective and cost-efficient maintenance work in their companies. Distinguish and optimize the special characteristics of maintenance activities in the  more...
The Professional Executive Secretary instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve  more...
Using the Telephone Professionally instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Assess their strengths and areas of improvements in their telephone skills. Understand the important role of the telephone in today's competitive environment. Use voice management techniques to maximize effectiveness. Create a positive impression with customers. Acquire professional telephone skills. Understand the essentials  more...
Successful Fleet & Transport Management instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment). Plan and implement effectively all activities related to fleet management and distribution. Manage the organization, personnel, and operational requirements for a successful  more...
Managing Meetings instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.  more...
Strategic Sales Planning and Territory Management instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the sales management training program, participants will be able to: Analyze the process of sales planning and territory management. Practice the effective ways of setting goals, developing sales activities and managing time effectively. Use relevant tools for route structuring and territory management. Comprehend the methods of effective territory management and  more...
Certified Administration & Office Management Professional instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professional'y. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out  more...
Supervisory Skills: Level 2 instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Plan and control work and contribute towards the attainment of company's objectives. Use effective communication techniques. Work in teams and resolve conflicts. Practice professional techniques in policy enforcement and corrective guidance. Use time in an effective way.  more...
Managing Your IT Projects Successfully instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear, compelling manner. Set realistic, measurable objectives and estimate project costs and schedules using proven techniques. Develop work breakdown structures, and establish an effective  more...
Successful Report Writing instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. Give strong recommendations based on the right conclusions. Interpret numbers and illustrate reports with visual aids.  more...
Effective Budgeting & Cost Control instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: See how the budget relates to the two key financial statements: balance sheet and income statement. Prepare a budget consistent with the organization's strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital  more...
Managing & Evaluating Risks instructor led traininggroup study and discussioncoursewareworkshop / seminar ...able to: Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management CRM and understand its 5 steps. Identify a range of techniques that can be used to support the management  more...
Compensation & Benefits instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the basic principles and major elements of compensation. Understand the various processes in compensation. Determine and explain what makes up a sound and effective compensation and benefits program. Design a salary structure and related policies. Design and carry out a compensation survey.  more...
Time & Stress Management instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Manage time and time wasters. Set goals and objectives and prioritize accordingly. Identify their time usage profile by completing a self-assessment questionnaire. Improve meeting effectiveness. Identify stress causes and use effective techniques to manage them.  more...
Implementing and Managing a Customer Complaints System instructor led traininggroup study and discussionworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Understand the flow of customer feedback in an organization. Learn to use the customer feedback to enhance the organization's performance. Learn to develop an effective customer feedback system  more...
Basic Business Writing instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being used. Learn the basic structure of the English language.  more...
Corporate Valuation: Tools for Effective Financial Appraisals instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Learn the basic concepts of corporate valuation. Analyze and calculate company's Free Cash Flow (FCF). Project future financial statements and FCF . Plan a multiyear projections and valuation. Apply advanced techniques in corporate valuation.  more...
Interpersonal Communication instructor led traininggroup study and discussionworkshop / seminar Objectives: By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Analyze the basic principles underlying interpersonal communication and human behavior. Understand the verbal and non-verbal components of the human communication process. Identify personal listening styles and cite different approaches to improve listening  more...
The Customer Service Mindset instructor led traininggroup study and discussionworkshop / seminar ...omer Complaints Handling Complaints: Process and Behavior Effective Communication with Customers Active Listening Overcoming Communication Barriers Reading Customer Body Language RELATED PROGRAMS Customer Relationship Management -------------------------------------------------------------------------------- PROGRAM PRE-REQUISITES Program Level: Update  more...
Managing Conflict: Power through Influence instructor led traininggroup study and discussionworkshop / seminar ... Influencing Others in a Problem Solving Context Working Effectively with Team Members Managing Your Emotions, Information and Problems Tips For Effective Day to Day Conflicts Resolving Conflict Before It Gets Out of Hand Managing Conflicts with Superiors and Subordinates Influence Inventory (Power Bases) Definitions of Influence and the Bases of Power Changing the Bases of Power Credibility  more...