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Instructor Led Effective Communication Training Classes

Effective Communication Training Seminars and Classes
From Nursing Unlimited Incorporated
American Heart Association PALS Instructor Class ...xpertise and mastery of resuscitation skills, but also of effective communication and teamwork. The PALS Instructor Course gives instructor candidates an opportunity to practice teaching the dynamics of responding to a code as part of a team. All prospective instructors must have current AHA PALS provider status, have completed the AHA Core Instructor Course and be aligned with an AHA Training  more...
From Learning Technologies, Inc.
Essential Communication and Listening Skills for an Effective Workplace instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments ...Effective communication is an active process that requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team  more...
From KnowledgeWoods Consulting Pvt. Ltd.
Business Communication Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainerCase Studies PROGRAM OVERVIEW: Developing PROFESSIONAL BUSINESS COMMUNICATION SKILLS is a ONE DAY Interactive Program that provides a practical foundation for enhancing your Business Communications. It relies on proven organizational learning principles - Slides, Discussions, Systematic Trainer Inputs & presents content in a Straightforward, Informative, and Entertaining way DURATION: ONE (1) Day Our Focus  more...
From 4 Hour Training
Communicating in Teams instructor led trainingworkshop / seminarvideo based,accelerated learning ...fact almost all organizational systems - are dependent on effective communication. With the advent of team-based and flatter organizations, communication has become even more important than it was before. But sorting out how communication impacts organizations can be difficult. Communication is so pervasive in organizational work that we often overlook it as a source of problems. Tackle the  more...
From Advanced Concepts
Effective Communication ...pact of non-verbal behaviour as well as other barriers to effective communication X Understand communication and its impact on motivation X Manage stress and anger X Mediate conflict Designed For: All Staff Content: Communication basics Effective communication Organisational management Organisation types and characteristics Communication flow Communication with different  more...
From Karen Denega Training & Coaching
Enhancing My Effectiveness Using MINDEX Thinking Styles instructor led traininggroup study and discussionworkshop / seminar ...arer thinking, problem solving, & decision making - More effective communication - Selling and persuading more successfully - Coaching, counselling, and mentoring with greater success - Working better in teams - Leading and managing more effectively Each participant will receive a Mindex booklet with a 100-item questionnaire, scoring procedure, and explanation of Dr. Karl Albrecht's 4-style  more...
From Stimulus NLP Training for Therapy and Sport
Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct instructor led trainingstudy at homegroup study and discussioncourseware This NLP Course is a certificated ABNLP approved training but geared towards those who want to use it for personal development, business & negotiation communication and therapy application. It is perfect for those wishing to become a therapist, use it for personal & business success and growth, overcoming problems, confidence, assertiveness and so much more. Each class is kept to 10 people and  more...
From Last Minute Training
The Leading Edge: Leadership through Effective Communication Participants who complete this workshop will: * Learn the key competencies of leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate accountability and courage when executing decisions and communicating with staff. * Improve staff performance by identifying and  more...
Customer Satisfaction Servicing Customers on the Telephone Participants who complete this workshop will: * Learn the difference between customer Service and customer Satisfaction. * Master the invaluable tool of Active Listening by hearing and interpreting what customers say and don't say. Learn how to deal with difficult callers and deal with information despite the manner in which it was communicated. * Recognize forbidden phrases and  more...
The Art of Excellent Communication for Business or Pleasure * Learn the art of small talk to help you make friends and business acquaintances * Influence others to get buy-in without feeling like a bully * Make a winning first impression - every time * As a manager or leader, ensure your message comes across the right way * Run relevant, inclusive meetings * Advance your public speaking & presentations  more...
From Leaders Workshop
Effective Communication Skills instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer labCustomised In House Program ...EFFECTIVE COMMUNICATION SKILLS ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Communicating effectively is perhaps the most basic critical skill to an organization s success. Good communication is not just about speaking well. It is also what you do not speak. Your Body Language speaks louder than your words. It is what you speak and how you speak that needs to be worked on.The strongest  more...
From Meirc Training and Consulting
Using the Telephone Professionally instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Assess their strengths and areas of improvements in their telephone skills. Understand the important role of the telephone in today's competitive environment. Use voice management techniques to maximize effectiveness. Create a positive impression with customers. Acquire professional telephone skills. Understand the essentials  more...
Managing Meetings instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.  more...
Supervisory Skills: Level 2 instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Plan and control work and contribute towards the attainment of company's objectives. Use effective communication techniques. Work in teams and resolve conflicts. Practice professional techniques in policy enforcement and corrective guidance. Use time in an effective way.  more...
From Credit Management Services Limited
A Credit & Collection Workshop/ How to Collect MONEY! instructor led traininggroup study and discussioncoursewareworkshop / seminar ...ent Telephone Techniques Pre and Post Call Action Effective Communication Skills Understanding the reasons why accounts become overdue and the psychology of debtors. These skills, and much more, will all be revealed during the following Seminar proudly presented by Credit Management Services Ltd V A CREDIT & COLLECTION WORKSHOP/ HOW TO COLLECT MONEY! This very popular one  more...
From Meirc Training and Consulting
The Customer Service Mindset instructor led traininggroup study and discussionworkshop / seminar ...omer Complaints Handling Complaints: Process and Behavior Effective Communication with Customers Active Listening Overcoming Communication Barriers Reading Customer Body Language RELATED PROGRAMS Customer Relationship Management -------------------------------------------------------------------------------- PROGRAM PRE-REQUISITES Program Level: Update  more...
From PowerSuasion Incorporated
The Writers Decisions featuring the PowerSuasion Assessment instructor led trainingon-line e-learning cbt (computer based)group study and discussiontrain the trainer ...and more importantly) evaluates the strategic elements of effective communication in your writing: * Does the communication (email, letter, report) ask for an action? * Is the communication oriented to the reader? * Are paragraphs structured as meaningful nuggets of thought? All in all, PowerSuasion's editors evaluate 76 criteria in your writing samples and annotate your samples so you  more...
From Service Strategies
Support Professional train the trainer The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.  more...
Problem Solving and Troubleshooting Workshop Effective technical problem resolution includes using excellent communication skills with customers at different knowledge levels while simultaneously making judgments about the information provided and asking key questions to gather the appropriate information. This can present a significant challenge to support professionals - especially in today's market where customer satisfaction is derived  more...
From Asktenali.com
Soft Skills Training instructor led traininggroup study and discussionworkshop / seminar ... communication, understand the structure and processes of effective communication, list the barriers to communication, improve their listening skills, develop probing skills, explain the components of written business communication, appreciate the Transactional Analysis model and prepare an action plan to improve effectiveness of their communication. Topics Covered: Personality Development  more...
Developing Soft skills through Activities instructor led trainingcoursewareworkshop / seminartrain the trainer ...Effective Communication, Team Building, Motivation and Time Management By S.Swaminathan Objectives: This highly interactive workshop explores Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities, discuss team stages, communicate effectively, resolve conflicts, understand roles and are transformed into motivated  more...
Faculty Development Program instructor led trainingworkshop / seminartrain the trainer ...Effective Communication and Planning for Lectures Objectives: After attending the workshop, the participants will be able to differentiate between formal and informal communication, understand the structure and processes of effective communication, list the barriers to communication, plan smart lectures by identifying goals and key points, organize content for presentation and planning,  more...
Workshop on Effective Communication instructor led traininggroup study and discussioncoursewareself directedworkshop / seminartrain the trainer A Transformational Workshop on Communication by S.Swaminathan This highly interactive workshop explores Communication and Behaviors as they relate to successful management practices. Workshop Information The workshop is intended to be provided in an interactive format. A variety of practical examples and case studies will also be used, which will be current and relevant to the workshop and the  more...
A Transformational Workshop on Leadership,Effective Communication, Team Building, Motivation and Time Management by S.Swaminath instructor led traininggroup study and discussioncoursewareself directedworkshop / seminartrain the trainer ...Effective Communication, Team Building, Motivation and Time Management By S.Swaminathan Objectives: This highly interactive workshop explores Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities, discuss team stages, communicate effectively, resolve conflicts, understand roles and are transformed into motivated  more...
Developing effective people skills instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer ... communication, understand the structure and processes of effective communication, list the barriers to communication, improve their listening skills, develop probing skills, explain the components of written business communication, appreciate the Transactional Analysis model and prepare an action plan to improve effectiveness of their communication. Target Audience This workshop is designed  more...
From Beyond The Boardroom
Btb Management Training Course Ireland This sales management training course provides Design and implement a team building plan. Effective communication and motivation techniques Practical & effective business development solutions with the most direct route for people who want to succeed in their management role. The management course teaches you skills and techniques that will help strengthen your core management skills Enable  more...
From Miracle Infocom
Corporate Trainings From Miracle Infocom ...n Skills training Conflict Resolution Skills training Effective Communication Skills training Effective Time Management training Interpersonal Skills training Leadership and Team Work training Leadership Skills training Networking skills training Personal Effectiveness training Personality Development Workshop Positive-Mental Attitude training Professional Etiquette and  more...
From PsyAsia International
Interpersonal & Organisational Communication Training Course instructor led traininggroup study and discussionassessments ...legates with a greater understanding of the importance of effective communication for both internal and external organizational success. There is a strong focus on the dynamic, interactive nature of communication and the concept and importance of non-verbal communication is introduced. We will consider both formal and informal means of communication and the process of active listening in order  more...
From Human Resources Services
G K Lim's How To Lead Your Subordinates To Higher Productivity instructor led training Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there. To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action.  more...
G K Lim's "Enhancing the leadership qualities of the sales manager" instructor led training duration: two days conducted by G. K. Lim, ISO CMS, FInstSMM ------------------------------------------------------------------------------ INTRODUCTION ------------------------------------------------------------------------------ Sales managers talk about productivity and reaching sales quotas. Those are end results, the reason for their being sales managers. However, end results don t  more...
From Training Connection
Customer Service computer lab Customer Service Training - Chicago Customer Service Training in Chicago by Training Connection - http://www.trainingconnection.com 1. Exceptional Customer Service (1 day) Exceptional Customer Service ($295 2 AMC Movie Tickets ) How often do you experience bad customer service? And how many people do you tell of your bad experience? It is a fact that poor customer  more...
From Phoenix Consulting Services
Certified Behavioral Competency Interviewer Program instructor led traininggroup study and discussionworkshop / seminar ...uestions. Enhance professional interviewing skills with effective communication strategies and behavioural interviews techniques Role play and practice using behavioural interviewing skills* Develop a defensible scoring and evaluation process Complete the process through testing and reference checking. Pre workshop assignment: You are able to provide participants with a reading  more...
From Anjis Consulting, LLC
Interpersonal Communication instructor led traininggroup study and discussion Are you listening? Whether at home or the workplace, using effective communication is vital to fostering good relations and building trust. All cooperative action depends on effective communication and our daily lives are filled with one communication experience after another. This training shows you how to send and receive messages effectively, and the importance of active and reflective  more...
From Boston University Corporate Education Center
Project Management for Everyone A non-technical approach instructor led training Increased productivity, reduced stress, greater confidence; these are some of the benefits of gaining control of your projects and your project team. This two day course provides practical skills which enable you to better manage all aspects of your projects and increase your team s performance by utilizing effective communication skills.  more...
Newly Appointed Managers instructor led training Whether you are a new or existing manager, you face unique challenges. New managers need to make the transition from individual contributor; they must accomplish their own work as well as motivate others to achieve results. Existing managers need to continually develop key skills in order to lead their staff toward achieving business goals. Through skill-building exercises and activities, group  more...
From Skillstudio Limited
Effective Communication Skills - Central London instructor led trainingworkshop / seminar ...Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...
Effective Communication Skills - Manchester instructor led trainingworkshop / seminar ...Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...
Effective Communication Skills - Glasgow instructor led trainingworkshop / seminar ...Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...
From Affinity Consulting and Training Group
Improving Personal Listening instructor led traininggroup study and discussionworkshop / seminarSelf-assessment ...Effective communication depends on the clarity, speech style, and tone conveyed by the person sending the message, as well as the ability of the listener to attend to the message. But listening effectively is more than just hearing. Listening is the ability to receive and interpret verbal messages and other cues, like body language, in order to respond in ways that are appropriate to the  more...
From The Development Practice
Effective Communication instructor led trainingworkshop / seminarCoaching Your front line staff come into daily contact with a wide range of people. These include customers, colleagues, managers and representatives of other organisations. Developing effective relationships appropriate to the needs of each of these groups is dependent upon the ability to establish and maintain two-way communication. We can help your people get their message across more clearly,  more...
From TACH Solution
Interpersonal Communication Skills instructor led trainingself directedtrain the trainer This program is designed to assist in building successful interpersonal relationships and building skills in face-to-face communications, both professionally and personally. The course addresses three major skill area: analyzing and understanding yourself and others; listening productively; and asserting your thoughts and feelings in a constructive manner. Participants learn modes of  more...
From Leadership Centre Canada
Fundamentals of Supervision instructor led traininggroup study and discussionworkshop / seminarInteractive Fundamentals of Supervision is a practical guide to help participants expand and enhance their basic supervisory skills. This innovative four module, 16-hour program focuses on effective communication, problem solving, conflict resolution and leadership.  more...
Fundamentals of Leadership instructor led traininggroup study and discussionworkshop / seminarInteractive Fundamentals of Leadership is a practical guide to help participants expand and enhance their leadership skills. The emphasis is on motivation, commitment, and sound decision making. This innovative four-session program focuses on effective communication, problem solving, conflict resolution and leadership.  more...
From Sales Renaissance
Sales Renaissance - 4-Day Comprehensive Sales Development Seminar instructor led traininggroup study and discussionOnsite and Public ...ly all aspects of your life. This fusion of internalizing effective communication and selling skills is critical in today s competitive and ever changing sales environment. The fact is that your belief system is the foundation from which all your thoughts, feelings and actions stem. This core belief system has a significant impact on your sales success. In a comfortable and supportive  more...
From Komark Education Services
Public Speaking Programme instructor led traininggroup study and discussion .... It is well known that leadership goes hand in hand with effective communication skills. Leaders do not necessarily know more than their followers, but they can usually convey what they do know much more effectively than their followers. Komark s Public Speaking programme is designed to address the needs of potential leaders. Komark s Public Speaking programmes have worked wonders in the  more...
From Calyptus Consulting Group
Conflict Management instructor led traininggroup study and discussion This 1-day Conflict Management is highly interactive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to  more...
From Human Resources Services
G K Lim's "Getting The Message Across" instructor led training ...In other words, you cannot sleep well at night. Bad or ineffective communication, breakdown of communication, miscommunication, whatever you call it, is the main cause of lower productivity. The first order of the day, if you want to see an increase in productivity and a decrease in wastage, is to ensure that your personnel have the right attitude towards effective communication and the  more...
From Hawk Associates
Customer Service for Technical Support Professionals instructor led training ... cooperation. In this course, you will learn methods for effective communication whether you are talking to customers to gather requirements, solve problems, or present solutions. In the IT field the first order of business is resolving technical issues. However, we must recognize the importance of customer service techniques while resolving these issues. You will learn how to . . .  more...
From Alliance Training and Consulting, Inc.
Conflict Management - Working Through Differences instructor led training Learn effective communication, delegation and motivation skills that will successfully change employee's behaviors and attitudes to enhance performance.  more...
From Evolv Services Ltd
Effective Communication instructor led trainingstudy at homegroup study and discussioncoursewareself directedcd romworkshop / seminar The participants will be able to understand and appreciate the communication process, hone their communication skills, improve listening skills, develop conversational styles and be able to handle difficult situations. The program will also cover Telephone etiquette and Email etiquette.  more...
From MMS Training & Consultancy (M) Sdn.Bhd.
Effective Communication Skills for Engineers instructor led traininggroup study and discussionworkshop / seminar Communication skills are so vital in the workplace because you always need to get results and outcomes with the help of others. This course is aimed towards improving your skills in your communications with colleagues and customers. You will learn how to build up effortless rapport, how to ask for what you want, how to be assertive without being pushy and how to make small talk and hold a  more...
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This page was last updated on sb5- 09/07/08 at 22:43:18