Instructor Led Effective Communication Training in Malaysia

Towards 5-Star Communication Skills in Providing Excellent Service We offer 'Towards 5-Star Communication Skills in Providing Excellent Service' training course conducted by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. This workshop includes lectures, reading materials, case studies discussions, simulation exercises, presentation by participants. It is an interactive session which gives lots of room for participants to make the best of the  more...

Conflicts Differing Cultures at Workplace Are We Communicating Effectively Effective communication is essential for the delivery of high quality service. Communication failures are the leading causes of conflicts at workplace. Although so much focus has been put on changing cultures and the impact on organization, it is no doubt, that communication has always been the key to both the success and the failure of the company.  more...

Powerful Presentation Skills We offer 'Powerful Presentation Skills' training course conducted by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. Kamal Kenny is a trainer and consultant, specializing in customer service, communication skills and stress management. He has given many training workshop throughout the country and have conducted teambuilding workshops for both working class and adolescents.  more...

G K Lim's 'Enhancing the leadership qualities of the sales manager' duration: two days conducted by G. K. Lim, ISO CMS, FInstSMM ------------------------------------------------------------------------------ INTRODUCTION ------------------------------------------------------------------------------ Sales managers talk about productivity and reaching sales quotas. Those are end results, the reason for their being sales managers. However, end  more...

G K Lims Relationship Management For Sales Managers ...d be true in onea s communication with others o Apply effective communication as a relationship management tool o Recognize how sales people and others think, process information, and make decisions o Identify the four types of people in this world so that they can deal with others they way they should be dealt o Manage, develop, and retain sales people, especially the talented  more...

G K Lim's How To Lead Your Subordinates To Higher Productivity Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there. To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action.  more...

G K Lim's "Getting The Message Across" ...In other words, you cannot sleep well at night. Bad or ineffective communication, breakdown of communication, miscommunication, whatever you call it, is the main cause of lower productivity. The first order of the day, if you want to see an increase in productivity and a decrease in wastage, is to ensure that your personnel have the right attitude towards effective communication and the  more...