Instructor Led Effective Communication Skill Training Classes
 online course |
 instructor led class |
 learn at home |
 group study |
 self directed training |
 cd based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer based learning |
 discount pricing |
 online tutorial |
From Meirc Training and Consulting
Using the Telephone Professionally
Objectives:
By the end of the program, participants will be able to:
Assess their strengths and areas of improvements in their telephone skills.
Understand the important role of the telephone in today's competitive environment.
Use voice management techniques to maximize effectiveness.
Create a positive impression with customers.
Acquire professional telephone skills.
Understand the essentials
more...
Objectives:
By the end of the program, participants will be able to:
Assess their strengths and areas of improvements in their telephone skills.
Understand the important role of the telephone in today's competitive environment.
Use voice management techniques to maximize effectiveness.
Create a positive impression with customers.
Acquire professional telephone skills.
Understand the essentials
more...
Managing Meetings
Objectives:
By the end of the program, participants will be able to:
Identify the correct structure and correct purpose of a meeting.
Learn how to properly lead a meeting.
Discover the various responsibilities of participants in a meeting.
Prepare an agenda and write minutes for the meeting.
Practice the various types of questions to be asked in a meeting.
more...
Objectives:
By the end of the program, participants will be able to:
Identify the correct structure and correct purpose of a meeting.
Learn how to properly lead a meeting.
Discover the various responsibilities of participants in a meeting.
Prepare an agenda and write minutes for the meeting.
Practice the various types of questions to be asked in a meeting.
more...
