Online Effective Day eLearning

Project Management and Six Simga Training Programs- Prep for PMP Certification Project management as a profession has grown exponentially over the last 30 years. Many organizations recognize the value of project management as an effective way to achieve business results. Project management standards and practices can be found in all industries (i. e. construction, manufacturing, aerospace, and telecommunications) and all disciplines (i. e. engineering, information  more...

Java Server Pages JSP This four-day course develops skills in JavaServer Pages, or JSP, which is the standard means of authoring dynamic content for Web applications under the Java Enterprise platform. It treats JSP 2.0, including older features such as scriptlets but focusing on newer features and techniques, including JSP expressions and the JSTL. At the end of the course, students will be well prepared to author  more...

Java Foundation Classes Swing Java 5 0 This 5-day course introduces the Java programmer to the Java Foundation Classes a.k.a. Swing the Java environment s comprehensive framework for GUI development. The student will study the fundamentals of the JFC architecture and quickly move to building simple JFC frame-based applications. By the end of the course the student will be comfortable building simple or complex interfaces with the most  more...

Introduction to Java Server Pages JSP This two-day module introduces JavaServer Pages, or JSP, which is the standard means of authoring dynamic content for Web applications under the Java Enterprise platform. The module begins with an introduction of Web applications in general, shows how Java servlets and JSPs establish a framework for writing Web applications, and then covers JSP 2.0 features in detail, from scripting elements to  more...

ADO NET for Windows Applications Using C This three-day intensive course teaches the essential elements of ADO. NET such that at the end of the course the programmer is able to utilize its tremendous database manipulation powers to build effective database applications. The course includes a major case study demonstrating the use of ADO. NET in a realistic setting. It is current to .NET 2. 0, Visual Studio 2005 and SQL Server 2005.  more...

ADO NET for Web Applications Using C This three-day intensive course teaches the essential elements of ADO.NET such that at the end of the course the programmer is able to utilize its tremendous database manipulation powers to build effective database applications for the Web. The course includes a major case study demonstrating the use of ADO.NET and ASP.NET in a realistic setting. It is current to .NET 2.0, Visual Studio 2005 and  more...

ADO NET Using VB NET This three-day intensive course teaches the essential elements of ADO.NET such that at the end of the course the programmer is able to utilize its tremendous database manipulation powers to build effective database applications. The course includes a major case study demonstrating the use of ADO.NET in a realistic setting. It is current to .NET 2.0, Visual Studio 2005 and SQL Server 2005. The  more...

ASP NET Using Visual Basic This five-day course provides a comprehensive and practical hands-on introduction to developing Web applications using ASP.NET 2.0 and Visual Basic. It also introduces Web services. ASP.NET is introduced as a new Web programming platform that overcomes a number of limitations of ASP. Its architecture is outlined, including the role of compilation, the Page class and code-behind. Web Forms are  more...

ASP NET Using C This five-day course provides a comprehensive and practical hands-on introduction to developing Web applications using ASP.NET 2.0 and C#. It also introduces Web services. ASP.NET is introduced as a new Web programming platform that overcomes a number of limitations of ASP. Its architecture is outlined, including the role of compilation, the Page class and code-behind. Web Forms are introduced,  more...

Effective Negotiations The Effective Negotiations online course covers skills and techniques that are vitally important to negotiating. Almost every day we find ourselves involved in negotiations and the skills we need to be successful are not instinctive, they're learned. Seasoned negotiators know exactly what strategies to use during negotiations by understanding things like, the importance of the relationship and  more...

The Art of Global Communication Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the  more...

Managing Challenges in Customer Service During an average working day in a call center, customer service agents (CSAs) handle dozens of customer calls. The calls may range from simple requests for product information to urgent demands for solutions to complex problems. The callers may range from quiet, logical, and professional in their manner to noisy, impatient, and infuriated. CSAs are expected to meet the challenges of handling all  more...

Call Center Communication Skills Communication skills are very important for a successful career in customer service and sales. This is especially true in a call center environment. Call centers can be high pressure, fast-paced environments where you may have to deal with hundreds of people in one day. That is why it is so important to fine tune your communication skills. This course will examine handling different personalities,  more...

Communications Planning and Information Distribution Any project requires good communications to manage day-to-day activities and ensure success of the project. Project managers need to understand the processes of Project Communications Management, and how those processes help promote success and resolve differences among project stakeholders. Project managers need to plan out a strategy to ensure that needed information is gathered and produced  more...

Making Telephone Calls Count Whether you handle one call a day, or dozens, you have the power to make every call count. Is the service you deliver to your customers over the telephone merely satisfactory, or is it superior? When challenges present themselves, how well do you handle yourself? What do your actions say about your company? You may think telephone interactions are all simple and straightforward. The customer  more...

Leading Effective Business Meetings Since there are more than 11 million meetings held every day in the United States, there is a good chance that your life is full of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired  more...

Effective Listening Skills Simulation Although relatively straightforward in theory, the process that transforms effective listening into successful communication requires great skill, awareness and practice. In the course of this simulation, you will attend a day-long seminar, studying the topic of Effective Listening Skills through various exercises, lectures, quizzes and small-group activities. The day's events will be guided by an  more...

Process Management Skills Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price. Likewise, efficiency is critical to the effectiveness of a manager and to the  more...

Delegation Basics Do you feel that there are just not enough hours in the day? Are you always striving to keep ahead of the paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare  more...

Getting Started--The Administrative Support Professional The skills needed to fulfill the requirements of today's administrative support professionals are numerous. Day-to-day, they must be flexible as they work in an ever-changing business environment. They must use interpersonal skills that help them deal effectively with clients, visitors, and other office professionals. They must also manage their time effectively to function successfully. This  more...

Effective Administrative Support Professional Simulation Today's office setting is high-tech and fast-paced. Successful administrative support professionals must keep up with the requirements of the modern-day office environment, and this simulation tests the skills and procedures that will help you do just that. As administrative assistant to the VP of Sales for the Northeast Division of BMS Printed Circuits, you'll experience the full spectrum of  more...

Antitrust--Overview Antitrust laws legislate against business practices that undermine competitiveness or are considered to be unfair. The term "antitrust" derives from U.S. legislation that was originally formulated to combat business trusts--now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act. Essentially,  more...

Effective Email Series: Managing Your E-mail Unlike written communication, e-mail can arrive at any time of the day, demanding your attention. The increasing volumes of e-mail are creating stress and overload for today?s business workers. Controlling what you receive is a major step towards managing e-mail, and even people who receive relatively few e-mails a day may not always cope with them effectively.  more...

Effective Negotiations Every day we are involved in negotiations of one form or another. Even though negotiations are an integral part of our lives, techniques for managing these situations are not instinctive; they must be learned. Experienced negotiators make a conscious decision about what type of strategy to use in a discussion based on factors such as the importance of the relationship and the importance of what  more...

Structured User Acceptance Testing - Full e-Learning Version This is a practical hands-on seminar to convey effective methods to plan and conduct user acceptance testing. This is one of the few UAT training courses available that teaches a non-technical and easily learned process for testing computer systems from a business process perspective. This course deals with testing issues from both the process and human perspectives. You will learn the  more...